Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox crashes when trying to play video (any video, on any website)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tri… (funda kabanzi)

Hi there, like it says. My firefox crashes immediately upon trying to play a video. Even simply scrolling over a video on youtube or google results, it breaks when it tries to the preview. This is the same on Twitter, Facebook, Campus Moodle, etc. Every website I use.

I've had this problem before and I did fix it by totalling wiping my history and browsing cache. Doing that and having to sign back into everything is super tedious though and I don't want it to keep happening. This doesn't happen when I use firefox's troubleshooting mode, everything works as normal and videos play without the browser crashing. So I think it must be something specific to my browsing history somehow? But I've no idea how that could crash the browser just from trying to play a video.

Asked by commandoclo 1 unyaka odlule

Last reply by Kiki 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al… (funda kabanzi)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 1 unyaka odlule

Last reply by starship 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with a web page

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page di… (funda kabanzi)

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page displays fine but as soon as I click on one of the tabs it loads it and it is greyed over which means I cannot do anything on it. However, I tested it with Chrome and it works ok. I have added 2 photos - 1st a search records page using Firefox and unable to enter any details 2nd is same page using Chrome and can enter details Please can you advise what the problem is ?

Asked by minimo 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

prefs.js -- malware inserted

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser come… (funda kabanzi)

The Firefox prefs.js file was quarantined by avast yesterday. Message indicated malware had infected the file. Now when I click on the Firefox icon the MSN browser comes up. How can I get back to using Firefox safely? Can I uninstall Firefox, then re-install it to make the problem go away?

Asked by shfergu 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Okugcinwe kunqolobane

Cannot play certain Youtube videos other than in incognito window

Hi! In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than … (funda kabanzi)

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Asked by joakim6 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

i cant access any website, whenever i try looking something up it just says server not found

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened a… (funda kabanzi)

I don't know but I'll say that I've tried using troubleshooting mode, cleared my startup cache, reset the browser and redownloaded the entire application. this happened after I cleared some stuff from my laptop don't know if that has anything to do with it though

Asked by suger265 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

error: The version of this file is not compatibel with the version of Win you're running.."

hi..please see attached image..I'm wondering if I did something to cause this. I think I clicked on the update FFN notification that regularly appears in the upper right-… (funda kabanzi)

hi..please see attached image..I'm wondering if I did something to cause this. I think I clicked on the update FFN notification that regularly appears in the upper right-hand corner or my laptop screen. I then restarted the computer. then this error. I did the FF "refresh" and that seems (so far) to have fixed the problem, but it wiped my settings :( any suggestions or thoughts appreciate..thx Matt

104.0a1..what FFN is showing as my current version..

Asked by matt.r.crichton 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

persian font looks weird on arch linux

firefox shows persian font in a very weird way, hard to describe, but you can recognize it if you also use the persian / arabic writing system or anything similar, i dont… (funda kabanzi)

firefox shows persian font in a very weird way, hard to describe, but you can recognize it if you also use the persian / arabic writing system or anything similar, i dont have many fonts installed, maybe an essential font is missing, names of fonts would be nice or packages.

Asked by Farzam Maghouli 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (funda kabanzi)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Several websites get a 404 error or no action when clicking on a link. The same thing works in MS Edge.

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other webs… (funda kabanzi)

Follow the dialog at homelink.com to report an error with a garage door remote problem. Clicking on "Submit" gets a 404 error. I've had similar problems with other website dialogs, but usually the link is just ignored. For example rockler.com, when attempting to place an order - nothing happens. In both cases, switching to MS Edge works correctly.

Asked by daviddejongh 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

firefox crashing too often, out of the blue

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to … (funda kabanzi)

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to chrome or wherever, if I do not get support

Asked by byronforest 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Can you fix this it's only been almost a decade now.

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are … (funda kabanzi)

Can you fix FF hanging on 1 core, sending to 100% and freezing Firefox. I mean people have only been complaining about it for over a DECADE !!!!!!!!! People are dropping FF in droves. Stop with the releases and just fix it already.... It used to be the best now its like 6th and falling.......

Asked by oceanmaster1234 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

I can't access MediaFire

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email… (funda kabanzi)

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

Asked by jillv46 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Some sort of Blank pop-up type area on all sites - cant use the mouse in this area.

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away. thank yo… (funda kabanzi)

Please help me remove this blank area section on the web pages. its on all of them on every tab. I have tried restarting and updating. I cant get it to go away.

thank you Mark

Asked by Marko 2 iminyaka edlule

Last reply by vannerwinner 1 unyaka odlule

  • Okugcinwe kunqolobane

Websites don't load correctly

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have… (funda kabanzi)

Hi, when I visit some websites, the pages do not work properly. The page does not want to upload properly and links on the page do not work. Can't log in to a page I have the latest version installed.

Asked by 20tassar 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule