I-Firefox Community Forum

Hello Since last update (145), I'm experiencing an issue where Firefox becomes unable to access the internet following a temporary loss of connection during the normal use, until I completely quit and reopen the browser.

I'd appreciate any advice on how to resolve this.

Thanks

I'd like to change a Payment Method, but I am unable to find it in Settings.

I found instructions to look for it under Autofill in "General" or "Privacy & Security".

But the only references I find are for "Autofill" in "Import browser data" and for "Payment" in "Sync settings".

Many thanks, Oliver

I tried restore under managing bookmarks, but it only give me about a week or two's dates as choices. I went back and it is still gone. I looked for an Old Firefox Data file on my desktop (or anywhere on my computer) and did not find that either. If I can't choose to add something to a category or to the tool bar, the bookmark function is not really helpful to me.

One of my jobs requires me to download work related documents on my personal pc. I would like to assign the website of the platform we use to download those files in a specific folder so i could delete them easily afterwards. Are there any plans to add such a feature to the browser? Is there a way to do it already? (without having to use the "always ask" option) Thanks in advance. Cheers from Uruguay

I love Firefox for Mac, but, on iPad and iPhone, it's impossible to use extensions such as Winger to save tabs. Too many times, I've lost 100 to 200 tabs at once, and so I switched back on iPad and iPhone to Safari. I never had a problem with Safari's built-in window-tab saver on iPad and iPhone but lost thousands of tabs on Mac, hence my move to Firefox on Mac.

On Firefox on Mac, when I click on Firefox View, I can view tabs from other devices, but there's no way to copy multiple tab links at once (you have to go one by one). If I ever were to shift back to Firefox for iPad and iPhone, does anyone know of a way to easily save 100 to 200 tabs from these devices?

I would rather use Firefox because I can't stand how Safari opens links from outside Safari, forcing the use of some new default window over the named window I already have open. It's so much work to micro-manage this browser.

Thank you kindly and enjoy a super day!

I got a random pop up on Firefox that I clicked without fully reading it, which closed Firefox and then prompted me for the administrator password (aka the password of that account on my laptop) so Firefox can install a helper tool. I did, and it did nothing. Every time I try to open Firefox I get the same pop up prompt and no matter how many times I give the password nothing happens, and I can't open the application. Clicking cancel on the prompt also does nothing.

I logged onto a different account on my laptop and can use Firefox like normal, but none of my settings/bookmarks/passwords from my other Mac account are saved here.

I would just delete and reinstall Firefox on the administrator account that is having this issue, but I don't know if I have anything properly backed up on Firefox, and I have a ton of things saved on there that I really don't want to lose. What do I do? Please help :(

Last screenshot is what happens when I try to launch Firefox and enter the password when the install helper prompt pops up

I see no x on tabs to close; I see no "close tab" option in the menu when I right-click on a tab; I see no close tab option in main menu.

1. How do I get the close tab button to show on a tab?

2. How do I close all tabs?

3. Where do I find a close tab command on menu?

4. How can I get to automatically close all tabs on closing?

5. Are there other ways of closing a tab?

Thanks.

I recently added the primary password (master passwrod) for my firefox browser from the settings.

Normally it locks the browser functionality until the password is correctly entered, but one thing I noticed recently was that the hyperlinks/webpage links from 3rd party app (discord/pdf readers/etc) opens the website regardless of this password input. I can use the page to browse the internet, although the password still works for locking other things like firefox's built-in password manager.

Is this intended mechanism for a "locked" browser?

I host a website, and don't want browsers (particularly Firefox) offering modified versions to others. Is there a header or something I can set webserver-side to disallow Firefox from offering the option?

This doesn't work:

add_header Cache-Control "no-store, no-transform, public" always;

Every once in a while, my pinned tabs and/or my tab groups disappear. this usually happens after an update, but not always. Sometimes I type a lot of commands, and FF seems to get upset and freezes or goes black. I restart and poof, they're gone. I made a screenshot of my standard pinned tabs so I can restore it from that, which is a nuisance in itself. But the tab groups are gone forever along with the urls I painstakingly researched. I read the answers to two previous queries along these lines, both of which gave extensive, tedious procedures to recover them. I'm not willing to go through all that just to use Firefox. I've switched my tab groups to Edge just to keep them safe and although I prefer not to be captured by Google or Microsoft, am thinking about just switching to either of them.

Over the last couple of updates, FF has seemed less and less stable. I tried the vertical tabs and liked them but the open sidebar on hover stopped working and when the sidebar itself got stuck on open it hid the history and AI sidebars. Plus FF was very slow to open. I reverted to horizontal tabs and now it's faster but still the pins and tab group problems persist.

I'm using it on an HP desktop in Windows 11. Sorry I don't have any screenshots.

I use the default setting that all cookies be deleted when I shut down Firefox, and then hand-input dozens of exceptions. The Firefox update on November 11, 2025 -- and I didn't even click on install, I only downloaded it, then hesitated, being afraid that it costs me again hours to re-create what the update destroys, but Firefox went from download to automatic installation -- meant that Firefox wiped all cookie exceptions (list of cookies that are not deleted when I shut down Firefox). These exceptions are hours of work, and, additionally, every bank etc. now requires me to sign in and go through many-factor authentication anew. -- How do I restore the long list of cookie exceptions that the Firefox update just deleted?

+ The same update wiped all bookmark icons. My three dozen bookmarks in the bookmark toolbar now come with the 'globe' symbol rather than the bookmark-specific symbol, so I can't tell which bookmark is which. How do I restore the bookmark symbols that the Firefox update just destroyed?

Just now will not save a page to bookmark folder, even in trouble shoot mode. Know how to save. See pages in recently closed pages, but do not know what is the cause. Should I refresh, tried close and reboot system. Let me know some steps to analyze the cause and remove it. Thanks, but don't under stand the method to ge Troubleshooting Information.

I am having trouble accessing The Washington Times with Firefox. Every time I click on a story, it comes up, but then immediately the screen shades out to a gray screen, and nothing works. Also, if I open The Times website and click on sign-in for my account, nothing happens. If I go directly to the Times website and try ti sign in, the screen greys out again. This just started happening yesterday. If I go to a laptop with an earlier version of Firefox on it, all works just fine. Also, if I access the Washington Times with Microsoft Edge, it works just fine. Would appreciate it if I could get some help here.

Firefox open a home page when I press Esc in every page.

PS. Also you have a typo in "Explore solution" block in russian (О ззначках дополнений)

My OS: Operating System: KDE neon User Edition KDE Plasma Version: 6.5.2 KDE Frameworks Version: 6.19.0 Qt Version: 6.9.3 Kernel Version: 6.14.0-35-generic (64-bit) Graphics Platform: Wayland Processors: 8 × Intel® Core™ i5-1035G1 CPU @ 1.00GHz Memory: 16 GiB of RAM (15.4 GiB usable) Graphics Processor: Intel® UHD Graphics Manufacturer: TECNO Product Name: MEGABOOK T1

Sometimes, when I have multiple windows open, closing a window won't completely close. It leaves a blank area where it was, the title of the window is displayed, but clicking in the area just switches to one of the other open windows, and there seems to be no way to finish the process. This has been a problem through the last few Firefox updates. Any thoughts? OS -- macOS Tahoe 26.1 Firefox -- 145.0 (aarch64)

Without warning or input from me, Firefox shuts down and upon me reopening firefox, my Outlook Hotmail E-mail account doesn't recognize my set password? I have to keep resetting my password each time???

Anybody knows if this is a Microsoft issue, or is it Firefox?

Ted

Just updated to 144.0.2 (aarch64) on my MacMB Pro running Sequoia 15.7.1 with no other changes and now I can't play any YouTube videos, whether embedded in a website or YT directly. Get eithger a black screen or white, such as below. What arcane setting do I have to mess with now to get this back to normal? (OK in Safari.)

Any idea why it keeps being unable to open sites at some point, about 2-3 days after being opened? Might load eventually, but only after about 10 mins... private mode still loads quickly, though...? I tried playing with DNS, no proxies...

I just got the profiles update and I'm having a lot of issues with firefox, but I'm not sure what I did wrong. When I change windows both too and from firefox, the menu pops up. As I continue to use it, my controls slowly begin to change. My scroll wheel changed from moving up and down the page to the same command that happens when you go backwards or forwards using the buttons in the top left. I lose the ability to use the windows key on my keyboard. Eventually, I lose the ability to type entirely sometimes, so all the keys from the keyboard just stop working, even though it's plugged in and recognized. Also, if I have firefox open for too long in the background, I'm unable to tab out of whatever window I'm presently in, even if firefox is just running in the background.

I've isolated the problem to just firefox by using other browsers like edge and chrome. While having both of these programs on in the background or during regular use I saw no issues with my pc.

I've tried the main trouble shooting steps provided by firefox, but none have helped. I also thought maybe some of the extensions were causing problems so I stopped using all the ones not from firefox directly, but this also didn't help. I still have the container extensions on.

I think I'm on the latest necessary windows 11 update, but maybe need to go to 25h2? I'm just guessing at this point.

What am I doing wrong with the new update and how do I use the profiles properly so I don't have these issues?