• Okugcinwe kunqolobane

Page expires all the time

when i am using firefox and i am switching between my word app the web page being displayed it will say expired when returning to it when i am only off the program to pas… (funda kabanzi)

when i am using firefox and i am switching between my word app the web page being displayed it will say expired when returning to it when i am only off the program to paste a word. What can I do to prevent having to refresh and confirm every time??

Asked by lltfoster 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

choppy video and high cpu usage

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, fr… (funda kabanzi)

Hi I am running Firefox 103 on my lenovo thinkpad T570 running windows 10. Streaming any video (e.g. BBC iPlayer or GCN+ or any source I have tried) Video very choppy, freezes for several seconds while audio continues as normal. this is essentially unusable. Task manager shows firefox running at 70% or more I have tried all the power management settings and that makes no difference. The Nvidia Gforce940 appears not to be used at all. All my drivers are up to date I have tried firefox troubleshoot mode, which makes no difference full screen mode or not makes no difference (its a 4k screen so I wondered if it was doing some kind of upscaling) makes no difference whether I run on external monitor or internal. Also makes no difference whether the laptop is connected to my thunderbolt dock or not. I can run the same content side by side in Chrome. Chrome displays the video smoothly with no glitches at all and consumes around 16% CPU (still no Nvidia GPU utilisation)

This problem does not happen on my other PC, a 5 year old Intel NUC, with i5 cpu, also running win 10 connected to my TV.

If i can't fix this I will have to very reluctantly revert to Chrome for video streaming I havent worked uot how to obtain the troubleshooting info to share but happy to do this if necessary

many thanks John

Asked by jcpw 1 unyaka odlule

Last reply by jcpw 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is not able to recover previously opened page after three minutes

I am glad to use the firefox app on my device. I have been using firefox for the last three years but I have not experienced any difficulties during these three years of … (funda kabanzi)

I am glad to use the firefox app on my device. I have been using firefox for the last three years but I have not experienced any difficulties during these three years of period, now firefox has a few technical issues occurred such as it is unable to open the searchable page regain if I minimize a page and leave it for three or five minutes when I want to see that page regain to use. It would be opened blank in the device without searched page.

Asked by Rameshkumar Prajapati 1 unyaka odlule

Last reply by RachelGomez161999 1 unyaka odlule

  • Okugcinwe kunqolobane

Ctrl + T not working

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me… (funda kabanzi)

Ctrl + T no longer opens a new tab, but instead brings me to the third tab I have open. If I have less than 3 tabs open, it either does nothing (for one tab) or brings me to the second/third (for two or three tabs). Other keyboard shortcuts are not glitched like this. Why is this happening and how I can fix it?

I have already reinstalled Firefox and restarted my computer, but neither of those have done anything.

Asked by Taigafox 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Access with appelid

Hi, I'm unable to access Indeed with appleId. Authentification works but unable to transfer to indeed afterwards. Work with Edge so I will use Edge :( Thanks, … (funda kabanzi)

Hi,

I'm unable to access Indeed with appleId. Authentification works but unable to transfer to indeed afterwards.

Work with Edge so I will use Edge :(

Thanks,

Asked by erick.boucher 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

all tabs visible at once ?

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to star… (funda kabanzi)

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to start scrolling through your tabs. how do i make it so, that all tabs are visible at once and theres no need for scrolling ? thank you

Asked by xenonxgreedy 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (funda kabanzi)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

  • Okugcinwe kunqolobane

since Version 100 about:config dosn`t open the config page

Hi, since we have installed Version 100 (100.01 or 100.02) we cannot open the Settings or the AddOns / Themes page. Nothing happens. Also the "about:config" dosn`t work. … (funda kabanzi)

Hi, since we have installed Version 100 (100.01 or 100.02) we cannot open the Settings or the AddOns / Themes page. Nothing happens. Also the "about:config" dosn`t work. On the other hand, it works fine, when we are in the trobleshoot mode.

We have no policies There is no policies.json Same Prolem in x86 or x64 Version

We have no idea, where the problem can be

Greetings Manfred

Asked by manfred.egger1 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Receiving new e-mail messages

Some new messages are flashing on my screen when I'm looking at my In Box on my PC or I-Phone and then they disappear. This problem has occurred several times in the pas… (funda kabanzi)

Some new messages are flashing on my screen when I'm looking at my In Box on my PC or I-Phone and then they disappear. This problem has occurred several times in the past week. I can only find the messages by going online to Gmail or by checking All Messages on my phone. Yesterday, one was a personal message; today the message was a login code sent by Firefox.

Asked by witticks 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

I seem to have lost everything

Somehow I seem to have lost everything from my Yahoo pages. Sent, Archive, Deleted are all empty. There should be a mass of stuff in there. I was looking through Setti… (funda kabanzi)

Somehow I seem to have lost everything from my Yahoo pages. Sent, Archive, Deleted are all empty. There should be a mass of stuff in there. I was looking through Settings and may have accidentally clicked on something I shouldn't have. I was not intending to change anything. I guess I can't recover anything but I want to get it back as it was so whatever happens from now is saved in the right place.

What do I need to do to achieve this? You just can't guess the mass of stuff that has disappeared. A lot of it irreplaceable. Thanks in advance. Mike

Asked by Dorsetdrover 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Pages not loading since updating Firefox

I have a problem only on one website (Ancestry.com). One of the pages there isn't loading. This has only happened since updating Firefox which I did yesterday or Friday… (funda kabanzi)

I have a problem only on one website (Ancestry.com). One of the pages there isn't loading. This has only happened since updating Firefox which I did yesterday or Friday. I have contacted Ancestry and the problem isn't their end. I was told they have had numerous customers who use Firefox experiencing the same problem. Their advice was to contact Firefox but there doesn't seem to be a way to speak to anyone, or to reinstall Firefox. I am nervous of deleting and reinstalling because I am not at all computer savvy and I'm worried about losing all my bookmarks and passwords. I would really appreciate someone taking me through this in baby steps and plain English. Imagine you are helping your 90 yr old granny who doesn't know the tech terms!

Many thanks

Asked by njgatward 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Default behaviour of searching in address bar

Hello, I just built a new PC and have a fresh install of Firefox. As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpag… (funda kabanzi)

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Asked by Brian Gross 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Crashes on start

Hi - I tried all the troubleshooting articles and I am stuck on trying to get the Crash Reports file folder to open to see why it keeps crashing on start. This started ha… (funda kabanzi)

Hi - I tried all the troubleshooting articles and I am stuck on trying to get the Crash Reports file folder to open to see why it keeps crashing on start. This started happening today. Any help?

Asked by Patricia_montesi 6 izinyanga ezidlule

Last reply by Patricia_montesi 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Why won't Smartnews articles display on Firefox?

Today I started having a problem with Smartnews.com. When I click a news item link, it displays a barcode and asks to install the app on my phone. When I use Microsoft Ed… (funda kabanzi)

Today I started having a problem with Smartnews.com. When I click a news item link, it displays a barcode and asks to install the app on my phone. When I use Microsoft Edge, I do not have this problem - the article displays fine. Does anyone know what is going on with Smartnews.com? Thanks

Asked by raustin8 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule