I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to… (funda kabanzi)
I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to October 3. All course completion reporting worked as it should in both Chrome and Firefox.
I have now started a new round of testing for a new course and my course completion reporting is reporting correctly in Chrome, but is not reporting correctly in Firefox. When I launch a course in Litmos in the Firefox browser and then exit the course before it is completed, the course is being marked as completed. When I launch the course again it does not pick up where it left off, the course starts over. I am wanting to convert back to an older version of Firefox to see if this resolves my issue, but I am not able to figure out how to do this.
Will you please tell me if this is a possibility or if there was something in the recent Firefox updates that would be causing this reporting issue within my course. I have tested my course in Chrome, no issues, I have tested my course in SCORM Cloud no issues, it is only happening in Firefox, which leads me to believe it is a Firefox issue.
Thank you so much for your help,
Melanie