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Strange Firefox Icons

I recently (and without my intervention) found I had two firefox icons on my Windows start up page. I decided to delete one but as soon as I did the other one changed fro… (funda kabanzi)

I recently (and without my intervention) found I had two firefox icons on my Windows start up page. I decided to delete one but as soon as I did the other one changed from a fox to a single page of white paper. Is this an issue and can I correct it?

Asked by JOHNDMACG 1 unyaka odlule

Last reply by Thien Shern 1 unyaka odlule

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Account breached and need help changing password + question about changing it

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for ot… (funda kabanzi)

I have received an email from FireFox my account has been breached. Recommends I change my password. if I change it, will it eliminate ALL of my saved passwords for other sites? That would be a huge problem since I have so many, and a lot are for medical offices. How would I change my password? Please be very patient with me - and send very detailed instructions since I am not technology savvy. Thank you in advance for your reply.

Asked by SandraJo 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

New Protocol for Saving Files

I imagine this belongs in the customize controls area as it's part of settings that we are supposed to have control over and after messing around and changing everything … (funda kabanzi)

I imagine this belongs in the customize controls area as it's part of settings that we are supposed to have control over and after messing around and changing everything to ask first I am still unhappy. At least I found the reason for my displeasure after reading about the new release of FF98.

Why did you change the protocol for saving files? Not having that dialog box pop up is very inconvenient. I haven't tried to play any files since FF 98 downloaded to my pc but I bet it's equally as annoying. Please go back to the old way in your next release. Some of us are in the camp of Who Moved My Cheese and we don't like this new change. It's bad enough that I have to deal with black background on menus etc due to the background I chose but this is nuts. Thank you.

Asked by tek360 2 iminyaka edlule

Last reply by tek360 2 iminyaka edlule

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Why is Firefox opening new tabs for content I have not clicked or even moused over?

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I ha… (funda kabanzi)

Why is Firefox opening new tabs for content I have not clicked or even moused over? This just started a few days ago. It is mostly adds, but sometimes news articles I have not selected.

Asked by pmuench 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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You have the wrong information

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox brow… (funda kabanzi)

I had a Firefox account on my phone. I got hacked. So I uninstalled the Firefox app. I got the upgrade for Lookout and added that to my phone. I opened a new Firefox browser on my PC because I was tired of Google and I don't like Bing. I think you are still using my phone account. dawniegirl1973. lt has never been a primary or secondary email for phone or Pc. But you caught the last hacker! I would like an upgrade with Firefox on both PC and phone if I wouldn't have to pay for both devices. Would that cover both PC and phone? They are not linked, but they do share 2 emails and passwords. I also would like VPN, if that would secure my wifi. But I need a network that I can use for all my internet needs. I don't know what all VPN does. Please help me out. I don't know what to do anymore. It's all gotten so confusing. I'm tired of being hacked. Please advice. I trust, you, Firefox and I want you on both devices can we do this?

Asked by dawn 2 iminyaka edlule

Last reply by dawn 2 iminyaka edlule

  • Okugcinwe kunqolobane

Add-ons vanished and now not showing as installed

Howdy A sequence of events: -Updated to firefox 109 -All sites started loading super slowly. Refresh didnt work. Reset didnt work. Troubleshoot/safe mode had the same is… (funda kabanzi)

Howdy

A sequence of events: -Updated to firefox 109 -All sites started loading super slowly. Refresh didnt work. Reset didnt work. Troubleshoot/safe mode had the same issue. Full uninstall/reinstall didn't work. Pages taking in excess of 1 min to load, when Edge loads just fine -Tried to run firefox profiler to get a handle on what's going on. -Profiler crashes firefox after recording is ended -On restarting firefox all extensions and theme were missing from toolbar and the about:addons page -Go to reinstall them. Prior extensions (uBlock and Stylus) are apparently already installed??? -Remove addons, page now has option to install, and reinstall -Still not showing in about:addons or in the toolbar, but once again back to only having the option to remove -Install firefox nightly instead -Same problem -Attempt to reinstall theme. Same problem: apparently already installed, very much not present -Signed out to see if it was some funky problem with my account post-crash. Nope. Can't use extensions when I'm not signed in, either.

Windows 10 home 19044.2486. Happening on both regular firefox 109.0 and firefox nightly 111.0a1

Asked by alexiskjcooper 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

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firefox savings all pdf files that i open to my desktop

i have my broswer set to open all pdf files in adobe. It used to open in adobe and create a tmp file that i couldnt see, but they were randomly deleted. Not only do the f… (funda kabanzi)

i have my broswer set to open all pdf files in adobe. It used to open in adobe and create a tmp file that i couldnt see, but they were randomly deleted. Not only do the files not get deleted any more (i have to delete them manually, it is now creating files on my desktop. (i have not changed any settings on my pc) This is a serious problem as i use pdf files all day. By the time i am done for the day, my desktop is littered with hundreds of pdf files that i have to delete. I have my settings set to use Adobe to open my pdf files. I do not have it set to save ANY files. How do i stop this from happening.

Asked by jkhcast 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Litmos Completion Errors

I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to… (funda kabanzi)

I am having issues with our Storyline published e-learning courses. I always test in Chrome and Firefox. We just had a Q3 release on October 3, so my testing was prior to October 3. All course completion reporting worked as it should in both Chrome and Firefox.

I have now started a new round of testing for a new course and my course completion reporting is reporting correctly in Chrome, but is not reporting correctly in Firefox. When I launch a course in Litmos in the Firefox browser and then exit the course before it is completed, the course is being marked as completed. When I launch the course again it does not pick up where it left off, the course starts over. I am wanting to convert back to an older version of Firefox to see if this resolves my issue, but I am not able to figure out how to do this.

Will you please tell me if this is a possibility or if there was something in the recent Firefox updates that would be causing this reporting issue within my course. I have tested my course in Chrome, no issues, I have tested my course in SCORM Cloud no issues, it is only happening in Firefox, which leads me to believe it is a Firefox issue.

Thank you so much for your help, Melanie

Asked by mgrimes9874 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (funda kabanzi)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

youtube signed me out every time.

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed … (funda kabanzi)

Dear Sir I had been watched youtube many years, but a few years back then it kept signed me out, and I have had to sign in again every time. It's annoying and rather fed up too. would you help and give me advice how can I stay sign in once and for all. Thank you. Regards. Louise

Asked by louiseloren 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (funda kabanzi)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

I saw addons on my "Connected Service" list

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video download… (funda kabanzi)

So, I just saw an add-on nesting on my "Connected Service" list. It's quite weird, because I never see something like this. Is this normal? The add-on is "video downloadhelper". Since the list description is "Everything you are using and signed into.", it it true that my firefox account has been compromised?

Asked by aghasins 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

sign in did not accept 6 digit code

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me I'm also having trouble with the browser: when I left my desk this morning … (funda kabanzi)

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me

I'm also having trouble with the browser: when I left my desk this morning for a 1/2 hour and came back, the history showed places I had not visited nor would I. Have you seen that before? Nancy

Asked by nancy68 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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  • Okugcinwe kunqolobane

accessing a video on meethook.live

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live … (funda kabanzi)

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Asked by WENDYE.ROBINSON 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

2 step authentication doed not get saved

2 step authentication does not get saved that i have to enter a code every time when i log in. it should have been secure for then next 30 days as the check box selected.… (funda kabanzi)

2 step authentication does not get saved that i have to enter a code every time when i log in. it should have been secure for then next 30 days as the check box selected. it seems it's a big issue for so many users that i found no solution. this issue is so bad and it easily is one of the reasons they are skipping this browser.

Asked by mutallepks 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

why does firefox open 15 sessions in task manager when i openy have 5 windows open!! its seems rediculous the software opens 3 times the amount of windows i have open s… (funda kabanzi)

why does firefox open 15 sessions in task manager when i openy have 5 windows open!!

its seems rediculous the software opens 3 times the amount of windows i have open

s u c k i n g THE HELL OUT of memory and cpu

i can understand DOUBLE the amount BUT TRIPLE???? give me a brake!

Asked by robertmbolingiii7 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

How to make what's already in search bar delete when i start typing

Whenever I open a new tab, I start typing into the search bar at the top of my screen. The problem is, every time I open a new tab, I am on google (which I have no proble… (funda kabanzi)

Whenever I open a new tab, I start typing into the search bar at the top of my screen. The problem is, every time I open a new tab, I am on google (which I have no problem with); and when I go to type whatever I need to type into the search bar at the top of my screen, the URL from google stays there. So, for instance, if I open a new tab and try to go to Youtube by typing www.youtube.com into my searchbar and then hitting enter, I end up searching www.youtube.comhttps://www.google.com/ instead of just www.youtube.com. I've tried finding somewhere in settings where I can change this, but I can't find anything.

Asked by Kat Skates 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule