Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

message from Firefox: Firefox is already running but not responding, the old Firefox process must be closed to open a new one.

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have… (funda kabanzi)

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have it work.

Asked by Simson FireFox 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

On YouTube, AFTER I select a video, the front screen is black (video otherwise is OK)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing … (funda kabanzi)

UPDATE: when I use the troubleshooting method, i.e, WHAT HAPPENS is it appears to be trying to work, but it's on again, off again, with more than one extension appearing to be the problem. Very mystifying. The only time the problem is completely fixed appears to be when I close all the extensions. (So far.)

HELP!!!!

When I open YouTube, the search videos all show an image. Then when I select one, for the last two days now, that ("front page) image is gone - although the video plays OK.

When I us my Chrome browser the video I've selected begins playing the instant I open the video; even when I've opened the link in a new tab.

Asked by SanMan187 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

firefox browser cannot open folder selection

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app when in browser i cannot click on the "Open the file browser" icon that a… (funda kabanzi)

I'm using firefox 119.0.1 Version on a Steam deck(SteamOS) and installed using the Discover app

when in browser i cannot click on the "Open the file browser" icon that appears on websites. Also i cannot open the Downloads folder within the Menu bar from firefox I tried entering into safe-mode and still couldn't open I also tried using another User Profile under "Right click Firefox -> firefox profile manager" to try to see if it was something from my user profile that was causing the issue but i also couldnt open in another profile.

I also tried on a different browser to see if it was my device problem but i could open it. i tried on Brave and Chrome and it worked.

i dont know what to do, this was working normally last week and now it doesnt work, Even in another profile with no configuration done no extension and not logged in the "Open file" button doesnt work

Asked by wolmaner00 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

History Only Shows Today's History

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes. I do not have Private Browsing on. I… (funda kabanzi)

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

Asked by StevenB 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Taskbar icon appearing blank

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to 1-… (funda kabanzi)

Hello, today firefox has been appearing as a blank icon on my taskbar. I have tried solutions suggested in older posts but it did not help unfortunately. if i try to

1- right click unpin from taskbar the icon shows once more. 2- right click, the icon disappears/becomes blank. 3- click pin to taskbar, the icon remains blank.

attached is the image showing the steps i described above

Asked by manysmiles 5 izinyanga ezidlule

Answered by manysmiles 5 izinyanga ezidlule

  • Kusonjululiwe

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (funda kabanzi)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Asked by Zhenggli 5 izinyanga ezidlule

Answered by Zhenggli 5 izinyanga ezidlule

  • Kusonjululiwe

Certain websites timing out in Firefox but not Safari

On both my old laptop and a new one (so a new installation of Firefox), I'm unable to load Frontier Airlines' website (www.flyfrontier.com) and get a time-out message: … (funda kabanzi)

On both my old laptop and a new one (so a new installation of Firefox), I'm unable to load Frontier Airlines' website (www.flyfrontier.com) and get a time-out message:


The connection has timed out

The server at flyfrontier.com is taking too long to respond.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.


This happens even with all of my extensions disabled, with enhanced tracking protection turned off for that site and with HTTPS-only mode and DNS over HTTPS disabled. It also happens when using Firefox in safe mode. Safari loads the same website very quickly and with no problems. Does anyone know what might be going wrong? Thanks.

Asked by mrjhalford+software 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

Flightradar24.com issue.

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft... Using brave browser no problems. windows 10 laptop with windows security all upda… (funda kabanzi)

Since Firefox update 19.0,1 flightradar website freezes when I click on an aircraft...

Using brave browser no problems.

windows 10 laptop with windows security all updated.

Asked by Shortcircuit44 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Can I use BOTH a default pattern and custom image background in Firefox Color (custom theme creator)?

Is there a way to enable using both a default pattern as well as a custom image for the background on Firefox Color? I really want to enable both but it is making me choo… (funda kabanzi)

Is there a way to enable using both a default pattern as well as a custom image for the background on Firefox Color? I really want to enable both but it is making me choose one or the other. Please help me do this or enable the ability to do so.

Asked by Austin 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

Spell Check only available in English?

Hi I'm tired off spell check constantly saying I'm misspelling words because I'm writing in Danish, so I decided to download the danish dictionary for it, but it isn't w… (funda kabanzi)

Hi

I'm tired off spell check constantly saying I'm misspelling words because I'm writing in Danish, so I decided to download the danish dictionary for it, but it isn't working. When I right click on a "misspelled" word, it will only let me choose the default English (United States).

I have triple checked that I actually do have the danish dictionary downloaded an enabled.

Asked by gibsen 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

'Home' and "PgUp/Dn' buttons not working - Thinkpad

Hi, Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems... The 'Home' key on the top of my Thin… (funda kabanzi)

Hi,

Just installed Firefox (again) as I want to move away from Chrome/Edge. Overall I like it but having the following problems...

The 'Home' key on the top of my Thinkpad no longer functions. When using Chrome or Edge, clicking on 'Home' brings me to the top of the web page I'm looking at. Very handy.

For scrolling long pages, 'PgUp' and 'PgDn' are useful for scrolling sections at time.

But in Firefox, none of these are working properly. the 'Home button does nothing at all. I have used 'Fn+Left' and this works sometimes, other times it does nothing.

The Page Up and Down keys are hit and miss. Sometimes the Page Down button will take me to the bottom of the page, while the 'PageUp' will take me up for a section or two and then stop working.

I'd really like to stick to Firefox but this functionality is important for me and it's very annoying not having it working properly.

Any tips or help will be appreciated.

Thanks, B

Asked by bmulkerns 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Is there any way to get back my previously open windows?

I was having trouble with Firefox freezing and needed to close it with Task Manager and reopen it whenever this happened. On one of these restarts, only a few of my windo… (funda kabanzi)

I was having trouble with Firefox freezing and needed to close it with Task Manager and reopen it whenever this happened. On one of these restarts, only a few of my windows opened up with the new session. All of the other open windows vanished. They're not in my history or my recently closed windows at all. There are three specific windows of the lost windows that had data I was actively using and don't want to lose. The URLs would be enough. I was also using the other windows, but I can re-find that information easily enough.

Asked by Sean 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

How to avoid URL & stuff from printing

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and… (funda kabanzi)

I want to print a page. But without the header and footer stuff (because it is ugly and I don't want others to see the information). There are a lot of old pages here and on other places about how to do this. They are unfortunately all deprecated. What is the way to do this as of 2023? OS is Windows, btw.

Asked by Sylverblack 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

How to export bookmarks from Mozilla Account

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to expor… (funda kabanzi)

I cannot figure out how to export my bookmarks from Mozilla Account. On the desktop browser when I open "Manage Bookmarks" and select Phil's Bookmarks, I am able to export the bookmarks from the Mozilla account.

The resulting html export file does not contain the bookmarks from Mozilla Account. There also does not seem to be a way to export those bookmarks from your online Mozilla Account interface.

How do I export the bookmarks from my Mozilla Account?

Thank you Philip Rittscher

Asked by Phil's Bookmarks 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

How can I disable searching when typing a question mark in the awesomebar?

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if yo… (funda kabanzi)

I use a lot of keyword search engines. This means I can type something like `kagi foobar` to search Kagi for `foobar`. However the awesome bar has a "feature" where if you type a question mark (?) anywhere it instead uses the default search engine. This means that `kagi How do I cook a turkey?` searches my default search engine for "kagi How do I cook a turkey?" rather than searching Kagi (based on the `kagi` keyword). Is there a way to disable this behaviour?

I have searched about:config and "Search Shortcuts" in preferences doesn't have a `?`. I never use `?` as a shortcut to search (I just type the keyword for the engine I want) so completely removing it would be perfect.

Asked by Kevin Cox 5 izinyanga ezidlule

Answered by zeroknight 2 izinyanga ezidlule

  • Kusonjululiwe

Default Apps

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I w… (funda kabanzi)

Hi, I would like to customize the apps that firefox shows me when I click the address bar. In the attached image, you see youtube, google, reddit, wikipedia, twitter. I would like to remove some of these apps. How can I do that?

Also, there are suggested search engines on the bottom, including amazon, bing, ebay. How can I customize the apps which appear in that list? Again, I want to remove some of these apps.

Thanks.

Asked by samuelgolland 5 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

  • Kusonjululiwe

Assistance Request - Firefox Browser Animation and Window Issues

Dear Firefox Support Team, I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. De… (funda kabanzi)

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek assistance with a persistent issue I have been experiencing in my Firefox browser. Despite my efforts to troubleshoot, I have encountered problems with various animations within the browser.

The specific issues include:

  Text Selection Animation: The animation for text selection does not function.
   Element Overflow Scroll: The animation for scrolling within elements in overflow does not work.
   Developer Menu Resizing (F12): The animation for resizing the developer menu (F12) is not functioning.
   Button Hover Effects: When hovering over elements such as buttons, the expected CSS :hover modifications do not occur.
   The cursor remains the same regardless of where it is moved. This is particularly problematic as the cursor often retains the icon corresponding to editable text even when over buttons.

Additionally, there are complications when resizing the browser window. Upon resizing, the window seems to "half" itself, making it impossible to drag or further resize. This behavior also hides the three standard buttons present in all windows.

An additional symptom is that when I initially open the browser, it functions perfectly. However, during usage, the first indication of a problem is the disappearance of the mouse cursor, requiring movement for a couple of seconds. From that point onward, all mentioned issues begin to manifest.

I have taken several steps to address these issues, including:

   Complete Firefox Reinstallation: I uninstalled and reinstalled Firefox from scratch in an attempt to resolve the problem.
   ESR Version Testing: I experimented with the Extended Support Release (ESR) version of Firefox, but the issues persisted.
   Hardware Acceleration Disable: I disabled hardware acceleration to check if it was causing the problems, but the animations still did not work correctly.

Despite these efforts, the problems persist, and I am reaching out to seek your expert guidance in resolving these issues. Your assistance in this matter is highly appreciated.

Thank you for your time and consideration.

Best regards,

Ivan Beltrame

Asked by Ivan Beltrame 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

I cannot login to Reddit

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version … (funda kabanzi)

I'm a Reddit user and until today I used to login just fine. Now I get the error message "Incorrect username or password" when I try to login in Mozilla Firefox (version 119.0.1 (64-bit)). If I use Google Chrome or Microsoft Edge I log in with no problem.

Asked by Online_Rambo 5 izinyanga ezidlule

Answered by Online_Rambo 5 izinyanga ezidlule

  • Kusonjululiwe

Refresh page while in full screen mode.

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the pag… (funda kabanzi)

I am using MacOS Monterey 12.7.1 with the latest Firefox version. When in full screen mode, if I want to refresh the screen I move the mouse pointer to the top of the page to get the tools to display but when I move it down the the refresh button, it quickly hides again before I can refresh the page. Does anyone know of a solution to this or a keyboard shortcut I can use to do a page refresh while in full screen mode?

Asked by bsisler 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule