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Antivirus message concerning Firefox

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like: It was tried to acc… (funda kabanzi)

Hello, My Antivirus sofware (GData Internet security) showed the attached message (in German) two times today. It says in English something like:

It was tried to access an infected archive

Virus: Trojan.GenericKD.71195125 (Engine A) File: 0B3C6E11DBBC160A3AAFC100C8BAB878F5EE0C Directory: C:\Users\re-ge\AppData\Local\Mozilla Firef Process: firefox.exe

The line ending with "Firef" may indicate that lines are truncated.

Any suggestion what to do ? Reinhard

Asked by RG 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Google signin for 3rd party app re-directing me to https://www.arkoselabs.com/

I created an account with chat gpt with my google login. Lately, when I try to log into it using Firefox, after I click the "Continue with Google" button, I am redirected… (funda kabanzi)

I created an account with chat gpt with my google login. Lately, when I try to log into it using Firefox, after I click the "Continue with Google" button, I am redirected to https://www.arkoselabs.com/ !

After a few tries with the same result, I tried in chrome and had no issues accessing my account.

This one's stumpped me. I'm at a loss. Anyone else having this problem? Is it a redirect virus? Chrome is prone to the yahoo redirect virus. I'm wondering if this is similar or if there's somethin' wrong.

Asked by BJ 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Hangs when trying to save an image

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving … (funda kabanzi)

When I right click on an image and select "save as", after selecting where to save it and then selecting save, firefox just hangs and is completely unresponsive, leaving me having to terminate it through task manager. No error message ever come up, Firefox just freezes.

Asked by mikey-d 3 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Embedded page will not open in Firefox

Hello, We are using a Sharepoint site with an embedded page, and when clicking this page it brings us to this support article. Is there any way we can edit the settings… (funda kabanzi)

Hello,

We are using a Sharepoint site with an embedded page, and when clicking this page it brings us to this support article. Is there any way we can edit the settings in Firefox to allow for this page to open? https://support.mozilla.org/en-US/kb/xframe-neterror-page?as=u&utm_source=inproduct

Asked by Michael B 3 izinyanga ezidlule

Last reply by zeroknight 3 izinyanga ezidlule

Firefox says can't start another version is running

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. … (funda kabanzi)

My Wife's computer - still on Windows 10 - says it can't start Firefox as it is still running, hitting the "close Firefox now" button just returns us to the same screen. I tried to uninstall and reinstall Firefox it tried to do a "reinstall" it says her profile is no longer available, while inconvenient she still should be able to start it up, but it still gives me the same message. that it is still running and needs closed. Trying to "close it doesn't do anything. I have restarted several times and even did a shut down and restart. Nothing seems to work. I assume some "stub" of Firefox is out there in the system/cache making Firefox think it is is still active but I can't find it to shut it down. Where do I need to go to "end task" on this phantom Firefox?

Other information: 1. We have Norton Security software installed, if that matters. 2. The same seems to happening to Thunderbird, but maybe I need to go to another help forum for that? 3. I am entering this issue from my computer that seems to be just fine with Firefox, so can't send browser data as it is irrelevant to the issue (it's on a different computer and install instance.

Asked by Dren608 4 izinyanga ezidlule

Last reply by Terry 4 izinyanga ezidlule

Remove this decision" option in "User Identification Request" (client-side cert authentication) dialog

Hello, When I call up a website that a user requests a certificate. Can I tell Firefox to save my decision. How can I delete this decision afterwards? I can't find a… (funda kabanzi)

Hello,

When I call up a website that a user requests a certificate.

Can I tell Firefox to save my decision.

How can I delete this decision afterwards?

I can't find anything about this. Delete website setting does not help.

Only resetting the whole profile would work.

But I don't want to do that.

Asked by martin233 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

firefox will not open

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox … (funda kabanzi)

ty for your help the lastest MS update 2 days ago12/13/23 on my pc is preventing me from opening firefox regular or private browser. I downloaded new firefox intalled same results. i have other friends who had this happen to aswell and thought for sure ms would fix or a fix would be on this site. so im surprised on no posts. must be millions of us out here in the dark. please help david

Asked by David Barrows 4 izinyanga ezidlule

Last reply by zeroknight 4 izinyanga ezidlule

How to find blocklist

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the b… (funda kabanzi)

I accidentally blocklisted Tumblr - and the popup says to go to options, but when I look, there is nowhere for me to remove Tumblr from the blocklist nor can I find the blocklist itself.

Asked by Mardenlily 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

System clipboard

I have a new WIN11 HP laptop, have installed Firefox as my default browser, and disabled the intrusive Edge as far as is possible. My email application is Outlook, which… (funda kabanzi)

I have a new WIN11 HP laptop, have installed Firefox as my default browser, and disabled the intrusive Edge as far as is possible.

My email application is Outlook, which over the last few years has worked well, but today it's telling me that my browser cannot access the clipboard. There's no explanation from Microsoft, just advice to the effect that I should contact you for an explanation/solution.

Can anyone help please?

Asked by CWL8 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

I can't go on github

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no… (funda kabanzi)

hi when I go to github it says Did Not Connect: Potential Security Issue whereas before it worked fine but now it doesn't :/ I have watched so many tuto on yt but no one work i have clear my data i removed my antivirus and all my extensions and went into private browsing but I still get this error.

Asked by XEKO 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (funda kabanzi)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

extensions toolbar sizing

Hi Guys, I use Firefox personally and for business. I use a lot of very useful extensions and like many users I customize my experience. I have found that the number of … (funda kabanzi)

Hi Guys,

I use Firefox personally and for business. I use a lot of very useful extensions and like many users I customize my experience. I have found that the number of extensions I use every day is larger then can be shown on the extension toolbar. I am aware that clicking on the "jigsaw" icon will open up all the extensions, however this is not practical and wastes a lot of time. I would like to substantially reduce the size of the search box and increase the available size for my extensions to be in one click territory on the toolbar, how do I best achieve that please?

Cheers

Asked by woodsterofarabia 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Can't access any Google related site from time to time

Around August of last year I started getting this issue where I am unable to reach any Google related site like Youtube, Gmail and such. It drove me crazy and at some poi… (funda kabanzi)

Around August of last year I started getting this issue where I am unable to reach any Google related site like Youtube, Gmail and such. It drove me crazy and at some point I started using other browsers because of this issue. Sometimes my request goes through and sometimes its blocked. I have disabled my anti-virus, stopped all plugins, but all my attempts at fixing this were in vain.

Asked by tonyG 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

NOT ABLE TO OPEN A BANK ACCOUNT USING FIREFOX

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WI… (funda kabanzi)

TRYING TO OPEN A SAVING ACCOUNT WITH BANK OF MONTREAL https://www.bmo.com/main/personal/bank-accounts/ CLICK ON THIS ONE: Savings Amplifier Account AFTER CLICKING THIS WINDOW APPEARS: https://www.bmo.com/main/personal/bank-accounts/getting-started/?rg=BMO&spc=7880184&ofid=SAASTAND001&lang=en IT TELLS ME TO USE ANOTHER BROWSER LIKE Firefox..... BUT I’M USING FIREFOX. I DON’T USE ANY OTHER BROWSER. HOW CAN I SOLVE THIS ISSUE?

Asked by SG 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule