Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

High data use/download

Hi. Over the past few days my Firefox 104.0.2 (64-bit) has gone haywire. I still use Win7 but have it locked down pretty tightly and get security updates through the ESU … (funda kabanzi)

Hi. Over the past few days my Firefox 104.0.2 (64-bit) has gone haywire. I still use Win7 but have it locked down pretty tightly and get security updates through the ESU program.

If I open Firefox with six pinned news and weather tabs (as I have been doing for years), 0.8-1 GB of data are downloaded within a matter of minutes. Opening a new webpage (e.g., CNN.com, but it doesn't seem to matter what webpage I open) will immediately download another 0.1-0.25 GB of data. As far as I can tell there is no end to this behavior. Each new webpage causes a large download.

Opening a new Firefox session without pinned or open tabs is better, but still downloads around 0.1 GB of data at the outset. Each opened webpage prompts the same 0.1-0.25 GB download outlined above.

I have a network monitor on my desktop so I am confident that this behavior wasn't happening until a couple days ago. Previously my total daily download would be 1-2 GB, which included work-at-home activities, 30-60 minutes of watching Youtube videos (480p), and often a couple hours of listening to classical music (144p) on Youtube.

Yesterday I did a full virus and malware scan of my computer and nothing was found. Outside of Firefox my computer seems to be operating normally.

Asked by andrew.wiewel 2 iminyaka edlule

Last reply by andrew.wiewel 2 iminyaka edlule

  • Okugcinwe kunqolobane

Email dowbload issue

Yahoo email issue I have been going around in circles on this 'help' site & now i've somehow found this page so hopefully i can get some proper advice? My sky/yahoo e… (funda kabanzi)

Yahoo email issue I have been going around in circles on this 'help' site & now i've somehow found this page so hopefully i can get some proper advice? My sky/yahoo email won't fully load & this has only begun to happen last few weeks, I have tried every solution offered to no avail. Wgat happens is i open my sky/yahoo email vis the fully updated (before any one asks) Firefox browser but my email will stop loading after a few eeks worth, today back to 29th Aug only then i just see grey bars & no continuation of downlaod although the page tells me i have some 700 inbox emails. It's pretty much the same with 'sent' too.

Asked by Huw7778 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Latest Update display issue

When I installed the last update from FF it messed up my browser display. The main header is 3 times it's usual size and the page display is so large I can't see the whol… (funda kabanzi)

When I installed the last update from FF it messed up my browser display. The main header is 3 times it's usual size and the page display is so large I can't see the whole page. I've changed my zoom settings and other display settings with little help. Changing the page settings helps but does nothing to change the header size. Furthermore, when I close FF and reopen, all the previous changes are lost and the page displays wrong again. The only fix I found so far is to restore windows and don't allow FF to update. I forgot why I wasn't updating. Yesterday I allowed FF to update and now back to a messed up browser display. Guess I'll restore again and not allow any more FF updates. Any thoughts or ideas is appreciated.

FF version 104.0.2 Windows 11 64 bit

Thanks

Asked by Sp0iler2u 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

crashing

I'm running Firefox in Windows 12 and am noticing that without me doing anything the browser will close by itself on a regular basis. What can I do to stop this from hap… (funda kabanzi)

I'm running Firefox in Windows 12 and am noticing that without me doing anything the browser will close by itself on a regular basis. What can I do to stop this from happening?

Asked by sibrand jurriaans 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Images are not loading in mac

Hi My website Images are not loading in mozilla firefox (mac) and Firefox private browser (windows 11) ,for all other browsers like safari,chrome its working properly… (funda kabanzi)

Hi

  My website Images are not loading in mozilla firefox (mac) and Firefox private browser (windows 11) ,for all other browsers like safari,chrome its working properly.

If i do any of the following scenario's ,the images start showing up

 1. If i hard reload my website page on firefox ,the images showing up 
 2. If i just click any css style in inspect element(under filter styles), the images showing up 

And i m not getting any errors or warnings

Sorry i can't share my code or screenshots here

Asked by ahamed.siraj90 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

NETWORK_ERROR encountered, code: 1400

In the last week, when I try to view a video on CNN.com I get the following error. There was an issue with accessing the network for media playback. The sub-error code w… (funda kabanzi)

In the last week, when I try to view a video on CNN.com I get the following error.

There was an issue with accessing the network for media playback. The sub-error code will contain what specific resource was unable to be accessed over the network. | NETWORK_ERROR encountered, code: 1400

Asked by jimmy.miklavcic 2 iminyaka edlule

Last reply by jimmym1 1 unyaka odlule

  • Okugcinwe kunqolobane

many time crash problem

why always my mozilla broswer keeps crashing i am worried about this i have reported this many times but no response I request you to find some solution for my problem. … (funda kabanzi)

why always my mozilla broswer keeps crashing i am worried about this i have reported this many times but no response I request you to find some solution for my problem.

Asked by JINESHPARIHAR7891 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Printers not being seen in Firefox 104.0.2

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf … (funda kabanzi)

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf then print the document using the PDF viewer. I have HP4100 & HP9025 printers on my network, that all other apps can see and print to. I've refreshed Firefox & re-installed Firefox but the problem still persists. The System's printer dialog shows that both printers are available and changing default, or reinstalling the printers makes no difference. OS is Ubuntu 22.04.1 LTS.

Screenshots show the printer window in Firefox, and the Printer Settings from the OS Settings window.

Asked by steve.marvelley 2 iminyaka edlule

Last reply by steve.marvelley 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Google search stops working

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't u… (funda kabanzi)

Hello! After updating to the latest version of Firefox (100.0.2, 64-bit), I notice that Google search stops working every now and then. By stops working, I mean I can't use their website https://www.google.com or search using Firefox's address bar or search bar. Searching with other search engines like Bing is working normally. In order to get Google search working again, I have to close and restart Firefox. However, after some time, it stops working again. How can I fix this problem?

Asked by frankT68 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox closing Yahoo Mail Tab on download of attachment

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say… (funda kabanzi)

I use Yahoo mail within Firefox. Just recently it has changed so that if I select the download option, to download any attachment to an email, it will either open (if say a PDF) or ask me where I want to save the attachment, but then the tab the Yahoo mail is open in will close once the attachment has opened/saved. Before, I could download/open/save or whatever and the Yahoo mail tab would remain open (as I would expect it to).

Any suggestions gratefully received.

Asked by Steve 2 iminyaka edlule

Last reply by olsonda 1 unyaka odlule

  • Okugcinwe kunqolobane

Delayed Browser Actions

I am experiencing delayed reaction in the Firefox browser. I'm currently using Firefox Browser version 104.0.2 (64 bit) and Windows 11 Home (64 bit). When in the browser… (funda kabanzi)

I am experiencing delayed reaction in the Firefox browser. I'm currently using Firefox Browser version 104.0.2 (64 bit) and Windows 11 Home (64 bit). When in the browser, all actions are delayed. This includes typing, scrolling, hovering/highlighting, selecting, etc. The delay appears to be a cyclical process. For example, as I'm typing a sentence one or two letters appear, then it pauses for a second or two, then more letters appear, then a pause again, etc. The same type of cycle happens with scrolling and other functions. I have tried two other browsers on the same system without any similar delay. I have seen posts of similar problems dating back many years, and while some fixes were recommended, either the underlying problems were corrected in subsequent versions or the fix action is to a setting that is no longer part of the Firefox system. Please help.

Asked by wbus11 1 unyaka odlule

Last reply by wbus11 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox browser seems to get hijacked by MS Edge.

I love my old HP Pavilion d7-3183, and love the way Firefox, and Trend Security software run on my laptop. But, every few days at "start-up", I'm asked to continue my Mi… (funda kabanzi)

I love my old HP Pavilion d7-3183, and love the way Firefox, and Trend Security software run on my laptop. But, every few days at "start-up", I'm asked to continue my Microsoft Edge setup, which I have only the option to "continue", or delay. I delay, but then my Firefox browser has to be re installed, themes, add-ons, etc. This is a problem. I believe I've exhausted the info I have to try and suppress this very annoying intrusion by MS Edge.

Asked by Arne 2 iminyaka edlule

Last reply by Justin 2 iminyaka edlule

  • Okugcinwe kunqolobane

multiple logins.json.corrupt files -- can I delete them?

Background I tried to log in to a website that I use often and discovered that all of my saved logins had disappeared. After some looking around here, I was able to rest… (funda kabanzi)

Background

I tried to log in to a website that I use often and discovered that all of my saved logins had disappeared. After some looking around here, I was able to restore the passwords by replacing logins.json with a "previous version" of the file (about a day old).

about:profiles shows only one profile, the default. There are, however, 4 other "default" profiles in the "profiles" folder, including one from 2017. I ignored all of these older "default" profiles.

Although using the "previous version" seems to have solved the problem, there are a number of files in my default profile, including

  • logins.json.corrupt
  • 14 more files named login.json.corrupt-1 through login.json.corrupt-14, and
  • logins-backup.json

I didn't notice logins-backup.json until after I had replaced the bad file with the "previous version" file, so I don't know if this was created before the problem started (I doubt it) or afterwards.

Questions

  1. If this happens again and there exists a logins-backup.json file, is that a possible file that can be used to replace a bad logins.json?
  2. Can I delete all those logins.json.corrupt files? Is there any way to use them? Is there any reason to keep them?

Asked by Luminary99 1 unyaka odlule

Last reply by Luminary99 1 unyaka odlule

  • Okugcinwe kunqolobane

A Fix for connection problems, internet drops that users are having

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/ A fix for this is going to about:c… (funda kabanzi)

People are having connection issues on firefox https://www.reddit.com/r/firefox/comments/x1um0o/browser_problems_after_1040_and_10401/

A fix for this is going to about:config

network.dns.disableIPv6 and set to true

Disabling ipv6 is a fix, but is this safe?

I think mozilla team should look into what exactly is making ipv6 cause connection issues.

Asked by rayafe9776 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

  • Okugcinwe kunqolobane

Signing out of Google mid-session

I'm experiencing a consistent issue where I will be signed out of my Google accounts in the middle of using them. I regularly use Google Docs, Gmail, and other Google ser… (funda kabanzi)

I'm experiencing a consistent issue where I will be signed out of my Google accounts in the middle of using them. I regularly use Google Docs, Gmail, and other Google services for work, and as such am typically logged into 2 or 3 accounts at once. While I'm in the middle of using them, I will suddenly be signed out of all 3 simultaneously, and have to sign back in. This can occur even in the middle of writing a sentence or other use, not just on closures like I've read about others experiencing. This does not seem to occur with other websites/accounts, but can happen while using any Google product, so I'm not sure if it's a Firefox issue or a Google issue. My tracking protection is set to standard and I do not have Firefox set to delete cookies and site data on closure, which I read had an impact on some other users. I am using version 104.0.2 64-bit, and have been experiencing this issue for a couple weeks now. It seems to occur randomly - I can go days without experiencing it, and just prior to posting this I had it happen twice in a 15 minute minute period.

Asked by josh.k.mac 1 unyaka odlule

Last reply by josh.k.mac 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

audio/video will not load/play

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have be… (funda kabanzi)

I can play videos and audios on another browser or files stored on my computer, but just now I cannot on Firefox. I saw the FAQ explanation about Windows 7, but I have been using Firefox for years including just hours ago using Windows 7. Why would this happen right now? Did some new version just get installed? If so, can I return to the prior version and turn off the automatic update?

Thanks, Phil

Asked by pej6446 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Shopify App not opening apparent JSON at position 0 problem

I was working just fine with a Shopify App and the next day the app won't open displaying this message: "Unexpected token < in JSON at position 0" How can I fix this?… (funda kabanzi)

I was working just fine with a Shopify App and the next day the app won't open displaying this message: "Unexpected token < in JSON at position 0" How can I fix this? Thanks for the helping hand.

Asked by Douglas 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Firefox very slow after changing networks

Hi, since some weeks, my Firefox browser is super slow after changing networks. For example, when I'm on Wifi and then switching to normal wired network, Firefox is loadi… (funda kabanzi)

Hi, since some weeks, my Firefox browser is super slow after changing networks. For example, when I'm on Wifi and then switching to normal wired network, Firefox is loading any content only very slowly, despite the connection is super fast. Other browsers like Chrome or Edge don't have this problem. The issue can be very easily resolved though: I just have to close and restart Firefox, and it's super fast immediately again. Still it is annoying, as I switch networks pretty often. Please support. Thank you!

Asked by AeroLynx 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule