Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Ikhiyiwe

Cannot change password

I have spent going on 4 hours trying to sign in to Firefox. First, I was supposed to use a different account then I had to change my password but a red rectangle said som… (funda kabanzi)

I have spent going on 4 hours trying to sign in to Firefox. First, I was supposed to use a different account then I had to change my password but a red rectangle said something about parameters and I had to change my password again only now I cannot because when I press the blue rectangle it takes me back to the red rectangle and I can't get to where I can change passwords. I'm an Attorney doing Litigation consulting and the Dept. Of Justice wanted my work today. 6

duplicate. https://support.mozilla.org/en-US/questions/1356356

Asked by Falconer 3 2 izinyanga ezidlule

  • Ikhiyiwe

Firefox on my one AIR computer works fine But for last couple days not on my other comouter, it says account disconnected. I am using a lap topp, NOphone. One hint: Tried to install on Nov 12. Message continues to say "Install Pending". Thank you

duplicate of /questions/1357816 Firefox is working fine on my one AIR (i.e. this) computer.. On other AIR computer, Last several days it has not worked. Accepts my passw… (funda kabanzi)

duplicate of /questions/1357816

Firefox is working fine on my one AIR (i.e. this) computer.. On other AIR computer, Last several days it has not worked. Accepts my password but can not access internet. It says account is disconnected. Network is OK. One hint: Tried to update on Nov 12. Message continues to say "Install Pending". Please tell me how to fix. Thank you

Asked by burkh001 2 izinyanga ezidlule

  • Ikhiyiwe

emails; I now cannot forwad or send emails from my laptop (HP,Windows 7), only receive them. I use TalkTalk as my ISP. With Google Chrome no problem.

- an email reply would be very helpful... duplicate. https://support.mozilla.org/en-US/questions/1361113 … (funda kabanzi)

- an email reply would be very helpful...

duplicate. https://support.mozilla.org/en-US/questions/1361113

Asked by jbarryc.brown 1 inyanga edlule

  • Ikhiyiwe

Sync fill in blank not working

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1361991. Please follow up there, thanks.] When you have a blank box asking for an Email address, or … (funda kabanzi)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1361991. Please follow up there, thanks.]

When you have a blank box asking for an Email address, or Name, or address, password, etc...When you click on it...it used to fill in automatically...Now it does "Nothing" (NO ERROR Message) You have to fill it in yourself. Funny thing is it still works OK with Chrome and I really do not want to go back to using that! When you go into Settings and select sync and everything is checked and Saved....It still does nothing. Firefox 95.0.2 64bit Windows 10 pro. This just stopped working recently and the only thing I can think was added was Norton 360 but I have used Norton antivirus in the past and never had an issue, plus any windows updates. Really irritating!

Asked by davespc01 1 inyanga edlule

  • Ikhiyiwe

Please see our Mozilla Support rules and guidelines

Please see our Mozilla Support rules and guidelines, then click the button below to ask your question and get help from our team of contributors. Note: You will be asked … (funda kabanzi)

Please see our Mozilla Support rules and guidelines, then click the button below to ask your question and get help from our team of contributors.

Note: You will be asked to log in or create an account, if you are not already signed in to Mozilla Support. For more information, see Firefox Accounts on support .Mozilla. org. If you want to add a screenshot to help explain your question, please also read: • How do I create a screenshot of my problem? Additional resources If our Help Topics don't have an answer, you can also try these other support resources: • Recently solved questions about Mozilla software • Reddit forums for Firefox, Thunderbird and Sea Monkey. • Mozilla forums • Where to go for developer support

Regards:

             Jonson

Asked by alimehmood2247 3 emasontweni adlule

  • Ikhiyiwe

This is 2021. White-on-black is NOT an acceptable DEFAULT theme for our favorite browser.

bold textThis is 2021. White-on-black is NOT an acceptable DEFAULT theme for our favorite browser. duplicate https://support.mozilla.org/en-US/questions/1363900 … (funda kabanzi)

bold textThis is 2021. White-on-black is NOT an acceptable DEFAULT theme for our favorite browser.

duplicate https://support.mozilla.org/en-US/questions/1363900

Asked by Bill Mayhew 2 emasontweni adlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (funda kabanzi)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 unyaka odlule

Answered by Andrew 1 unyaka odlule

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Cannot run rtsp url

Two editions of 72.0.02 running on W10 platforms. Desktop runs VLC fine for rtsp urls. Laptop does not. I have added network.protocol--handler.expose.rtsp (false) AND 'Op… (funda kabanzi)

Two editions of 72.0.02 running on W10 platforms. Desktop runs VLC fine for rtsp urls. Laptop does not. I have added network.protocol--handler.expose.rtsp (false) AND 'Open in VLC' but neither have helped. Message returns Firefox doesn’t know how to open this address, because one of the following protocols (rtsp) isn’t associated with any program or is not allowed in this context.

Asked by boac1980 1 unyaka odlule

Answered by boac1980 1 unyaka odlule

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Post-Firefox update, Boomerang by Baydin won't work anymore and I can't sign in.

I updated to the most recent version of Firefox (72.0.2) and Boomerang app (paid sub) disappeared from my Gmail. I reinstalled it and it reappeared, but when I try to use… (funda kabanzi)

I updated to the most recent version of Firefox (72.0.2) and Boomerang app (paid sub) disappeared from my Gmail. I reinstalled it and it reappeared, but when I try to use it I get the message "Click here to sign in", a window tells me I signed in successfully, and then I get the Click here message again and again and again. What's going on? How to fix?

Asked by DoeRoo 1 unyaka odlule

Answered by Matthew Thomas 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

yahoo mail- cannot pull up contacts list- icon is blue & does nothing how do i fix?

the settings icon on yahoo mail is solid blue and the contact icon is solid blue cant get settings icon off cant access contacts have followed yahoo instruction… (funda kabanzi)

the settings icon on yahoo mail is solid blue and the contact icon is solid blue cant get settings icon off cant access contacts have followed yahoo instructions emptied cache/cookies/etc browser updated addon/plugin/extensions okay what do I do next? set mozilla as default browser now cant log in to my email w/ yahoo what do I do now? 70 yrs old, not tech saavy and need specific instructions to access contacts thank you.

Asked by mec4912 1 unyaka odlule

Answered by Matthew Thomas 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How can I set my homepages, without the Options page being one of them?

I want a particular set of pages to open each time I open Firefox. I can set these pages just fine, using the options menu. But how do I set those pages, and NOT include … (funda kabanzi)

I want a particular set of pages to open each time I open Firefox. I can set these pages just fine, using the options menu. But how do I set those pages, and NOT include the Options page as one them? Thanks for anything. Jim

Asked by jimmygriffin77 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Firefox 'help' does not work, as there is no option for Firefox as a default browser in Windows 10

I have followed the Firefox instructions to set Firefox as my default browser in Windows 10 Pro. When I get to the menu for default browsers, Firefox is not an option. … (funda kabanzi)

I have followed the Firefox instructions to set Firefox as my default browser in Windows 10 Pro. When I get to the menu for default browsers, Firefox is not an option. There is an option to find another browser in Windows Store, but Firefox is not in there. It has a Firefox User Guide for £2.70. Firefox keeps asking me to set it as default browser, but it seems impossible. Please help? Terry

Asked by Terry 1 unyaka odlule

Answered by Wesley Branton 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How do I determine which device a synced history entry originated from?

I have many synced devices. When I type in the address field I get suggestions from history synced from all of them. How do I determine from which device a history entry… (funda kabanzi)

I have many synced devices. When I type in the address field I get suggestions from history synced from all of them.

How do I determine from which device a history entry comes from? I can find no such column in the library manager.

Asked by onetimename 1 unyaka odlule

Answered by Wesley Branton 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't play audio in videos, only on Firefox, after going through all the steps in "Fix common audio and video issues"

``` 11:27:01  ✘  jr@fm  ~  ⬡ v8.16.0  1m35s  $ inxi -Fxxx System: Host: fm Kernel: 5.4.18-2-MANJARO x86_64 bits: 64 compiler: gcc v: 9.2.0 Desktop: KDE Plasma 5.… (funda kabanzi)

``` 11:27:01  ✘  jr@fm  ~  ⬡ v8.16.0  1m35s  $ inxi -Fxxx System: Host: fm Kernel: 5.4.18-2-MANJARO x86_64 bits: 64 compiler: gcc v: 9.2.0 Desktop: KDE Plasma 5.18.80 tk: Qt 5.14.1

          wm: kwin_x11 dm: SDDM Distro: Manjaro Linux 

Machine: Type: Desktop Mobo: ASUSTeK model: TUF B450M-PLUS GAMING v: Rev X.0x serial: <root required>

          UEFI: American Megatrends v: 1002 date: 03/07/2019 

CPU: Topology: 8-Core model: AMD Ryzen 7 2700X bits: 64 type: MT MCP arch: Zen+ rev: 2 L2 cache: 4096 KiB

          flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 118201 
          Speed: 2562 MHz min/max: 2200/3700 MHz boost: enabled Core speeds (MHz): 1: 2477 2: 2413 3: 2456 4: 2935 5: 3183 
          6: 2029 7: 3033 8: 4297 9: 2435 10: 2922 11: 2812 12: 1886 13: 2819 14: 4238 15: 3378 16: 2920 

Graphics: Device-1: NVIDIA TU104 [GeForce RTX 2080] vendor: ASUSTeK driver: nvidia v: 430.64 bus ID: 07:00.0

          chip ID: 10de:1e82 
          Display: x11 server: X.Org 1.20.7 driver: nvidia compositor: kwin_x11 resolution: 1920x1080~60Hz 
          OpenGL: renderer: GeForce RTX 2080/PCIe/SSE2 v: 4.6.0 NVIDIA 430.64 direct render: Yes 

Audio: Device-1: NVIDIA TU104 HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel bus ID: 07:00.1 chip ID: 10de:10f8

          Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel 
          bus ID: 09:00.3 chip ID: 1022:1457 
          Device-3: Logitech Webcam C270 type: USB driver: snd-usb-audio,uvcvideo bus ID: 5-2:3 chip ID: 046d:0825 
          serial: 8D1EA6E0 
          Sound Server: ALSA v: k5.4.18-2-MANJARO 

Network: Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: ASUSTeK driver: r8168 v: 8.048.00-NAPI

          port: f000 bus ID: 05:00.0 chip ID: 10ec:8168 
          IF: enp5s0 state: up speed: 100 Mbps duplex: half mac: 40:b0:76:5c:8c:4c 
          IF-ID-1: docker0 state: down mac: 02:42:02:f0:c4:3b 

Drives: Local Storage: total: 465.76 GiB used: 159.41 GiB (34.2%)

          ID-1: /dev/nvme0n1 vendor: Samsung model: SSD 970 EVO Plus 500GB size: 465.76 GiB speed: 31.6 Gb/s lanes: 4 
          serial: S4EVNG0M116780W rev: 1B2QEXM7 scheme: GPT 

Partition: ID-1: / size: 389.04 GiB used: 159.41 GiB (41.0%) fs: ext4 dev: /dev/nvme0n1p2

          ID-2: swap-1 size: 69.20 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p3 

Sensors: System Temperatures: cpu: 46.2 C mobo: N/A gpu: nvidia temp: 39 C

          Fan Speeds (RPM): N/A gpu: nvidia fan: 21% 

Info: Processes: 363 Uptime: 1h 30m Memory: 62.81 GiB used: 4.60 GiB (7.3%) Init: systemd v: 244 Compilers: gcc: 9.2.0

          Shell: zsh v: 5.7.1 running in: konsole inxi: 3.0.37

```

Asked by jray 1 unyaka odlule

Answered by jray 1 unyaka odlule

  • Kusonjululiwe
  • Ikhiyiwe
  • Okugcinwe kunqolobane

I am considering leaving your platform over posted racist content?

After years of innocently using firefox in peace, you began posting conspiracy theories about an overarching White threat in society on my homepage. The ability to turn i… (funda kabanzi)

After years of innocently using firefox in peace, you began posting conspiracy theories about an overarching White threat in society on my homepage. The ability to turn it off does not address my concerns with what is happening in your company. Does Firefox repudiate anti-White ideology, and will Pocket be removed from your platform?

Asked by gwin.dave 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Allow or block media autoplay in Firefox is affecting one of my add-ons

https://support.mozilla.org/en-US/kb/block-autoplay#firefox:win10:fx73 Does this include add-ons? I have the "Anesidora" add-on to play music, but it stops after each … (funda kabanzi)

https://support.mozilla.org/en-US/kb/block-autoplay#firefox:win10:fx73 Does this include add-ons?

I have the "Anesidora" add-on to play music, but it stops after each song and I have to keep pressing play. I have the Autoplay settings in Firefox is set to "Block Audio and Video", but it never affected the Anesidora add-on before. Is there a way to create an exemption for add-ons? I don't want videos to automatically play on websites, but I want the Anesidora add-on to continuously play music (like it was working before), so I am guessing Firefox recently changed that? Is there a way to fix this?

Asked by Brian W. 1 unyaka odlule

Answered by RobertJ 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Since a while I get the message (in German) "Firefox tries to enter "it2b.anyprox.de" Bitdefender is blocking this. What is behind?

I am using Firefox Version 73.0.1 (64-Bit) based on Win 10 (updated) on an Surface Pro (6th gen) Since a while I get the message (in German) "Firefox tries to enter "it2… (funda kabanzi)

I am using Firefox Version 73.0.1 (64-Bit) based on Win 10 (updated) on an Surface Pro (6th gen) Since a while I get the message (in German) "Firefox tries to enter "it2b.anyprox.de" with an invalid certificate. Bitdefender is blocking this. Can anybody explain to me, what is running here? Should I change something or simply ignore the message?

Asked by thomas101 1 unyaka odlule

Answered by christ1 1 unyaka odlule