Prime Video - Picture-in-Picture subtitles aren't working

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the origina… (funda kabanzi)

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Asked by Veronica 1 isonto elidlule

Last reply by jonzn4SUSE 1 isonto elidlule

crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (funda kabanzi)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

Asked by vhalvarez 15 amahora adlule

Last reply by jscher2000 - Support Volunteer 42 imizuzu edlule

Printing problem--been getting a printing error the last couple days this message "error occurred while printing".

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying … (funda kabanzi)

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

Asked by kmfa1 1 isonto elidlule

Last reply by Paul 1 isonto elidlule

Firefox Browser

Today I completely uninstalled and reinstalled Firefox. Since doing this, the taskbar icon is not the same as it has always been. It used to be that if I pinned Firefox… (funda kabanzi)

Today I completely uninstalled and reinstalled Firefox. Since doing this, the taskbar icon is not the same as it has always been.

It used to be that if I pinned Firefox to the taskbar, I would click on it and the default Firefox window would open. When the mouse was right-clicked, the icon showed there was a choice of the default Firefox window and an option for a privacy window I could choose. I did that frequently.

Now if I pin Firefox to the taskbar there is no privacy window option. If I pin the private browser to the taskbar, this becomes the default window with options for the non-private default browser available with a right mouse click.

I would like to know how to pin the default Firefox window to the taskbar and have the private window option show up when that icon is clicked please.

Thanks for any help provided with this issue.

Asked by lightshowe 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

when can we have firefox with the translator switches OFF?

hi, When can we have firefox with translation set OFF by default? I mean, it's pretty unfair that intelligent people have to keep turning off the dumb translator... al… (funda kabanzi)

hi,

When can we have firefox with translation set OFF by default?

I mean, it's pretty unfair that intelligent people have to keep turning off the dumb translator... all the time... We need a setting, openly available, in the Edit/Settings menu, where it belongs, an option to switch it off. In fact, when it first asks if we want a page translated, we need an option: never ask this again...

All we can see is "go under the hood of firefox, config:option, go into the about:config section where 10 of 10 million people will ever get... and there find your way to disable this horrible translator". When can we expect an option in the pop-up: "never ask me this question again"?

The translator in this offensive form has been around since 2023... I seems high time we didn't have to bother with this anymore...

Peter

- - - Thank you for developing firefox and keeping it intelligent - - -

Asked by jepe69 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

I am getting the following error message: "we could not verify the certificate: reason = wrongHost"

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt. What settings do I have wrong? Regards. … (funda kabanzi)

I am receiving this error message when I try to log into my router. My router has a certificate from Let's Encrypt.

What settings do I have wrong?

Regards.

Asked by Peter Slinn 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

EXCEPTION_ACCESS_VIOLATION_READ

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why… (funda kabanzi)

I have at least some computer knowledge but not enough to understand the link on the crash report that says what this report means. Is there a cliff notes version of why my firefox keeps crashing. I have link to the page so I am not sure what info is needed to help me. I can give screenshots or link info. I'm not sure if it's safe to post everything on report or what is necessary.

Asked by Shelly Bell 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Blank pages

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared … (funda kabanzi)

Some webpages, that I must log in to, are coming up blank, when I attempt to login. No error, just blank white page. Two examples are paypal and textfree. I have cleared everything I can think of or find on the internet. I have refreshed and restarted several times. This has all started int he last few weeks. The two sites mentioned are ones I really need access to. I am not sure if it is my machine or the browser.

Asked by flowerfairie 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

sites are still asking to diisable adblockers although I am not using any

remove ad blockers even though I already have removed them. printer is not recognized as being online although my other devices don't have the problem. i use Firefox on … (funda kabanzi)

remove ad blockers even though I already have removed them.

printer is not recognized as being online although my other devices don't have the problem. i use Firefox on all devices

Asked by ralph 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Failure to connect when clicking on verified url links

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding… (funda kabanzi)

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding that site." This has happened ever since loading the most recent version of Firefox (124.0.2) and it is very, very frustrating. What is causing this? Even in "safe" mode this occurs. Please rectify this situation. I do not want to have to change browsers after more than 20 years with Firefox.

Robert Jonathan Blue

Asked by vze2dp6g 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Cannot open Charles Schwab's "Streetsmart Edge" trading platform if using Firefox browser

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schw… (funda kabanzi)

After signing into an account with Schwab.com, the site has a "Launch" button that opens the Schwab "Streetsmart Edge" trading platform. However, after signing into Schwab.com with the Firefox browser, clicking on the "Streetsmart Edge" Launch button does not work. "Streetsmart Edge" does not open.

This problem only occurs when using Firefox. If using Microsoft's browser there is no problem.

Previously, until about two month ago, the Firefox browser never caused this problem. It worked fine for many years.

I prefer the Firefox browser versus Microsoft. Please research and repair this issue.

Asked by abrody775 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Firefox to stop requesting the master password on every startup

I already found many users asking the same, but they didn't get a reply.... at least I didn't see any. I want to protect my password memory with a master password - fine… (funda kabanzi)

I already found many users asking the same, but they didn't get a reply.... at least I didn't see any.

I want to protect my password memory with a master password - fine. But in 99% of my time, I don't need to enter login data. Even worse, if FF starts on an "invisible" monitor, I cannot move the window.

Is there a way to have FF prompt only for the password if I attempt to log into a site ? ... it already does that when I cancel the start-up prompt.... so is there an "auto cancel at startup ?"

Asked by gwaihir.cloud 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Battery life poor

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recha… (funda kabanzi)

I've got an M2 MacAir running the latest version of Sonoma. Within the last week, the battery power has fallen off a cliff. It barely runs for a couple of hours and recharging takes nearly half a day. I'm not running anything unusual just social media & YT videos. This seems to have coincided with the latest Firefox update. I was wondering if this might be contributing to it or if this is a common problem since Sonoma & FF updates?

Anyone any ideas?

Asked by veger 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Hotmail won't load on Firefox

Hi there, About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've go… (funda kabanzi)

Hi there,

About 4 days ago, hotmail suddenly stopped loading on Firefox (though I can still access it on Safari). I've tried clearing my cache and add-ons, etc. I've googled a ton and tried all the things I can find to try, but nothing is working. I am by no means a tech person and so I'm out of ideas and need some help. I know I can use Safari, but I really hate using it and prefer Firefox. Any ideas on what to do? I am using a MacBook Pro - Sonoma 14.4.1

Thank you so much! Jocelyn Pascall

Asked by jocie809 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

No video with supported format and mime type found

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe… (funda kabanzi)

I saw through several threads on how to try and fix this issue but none seem to work for me, when im trying to watch a video on regular firefox it doesnt work but on safe/troubleshooting mode. and it works when i put the video in a new tab but not on the main site. and while looking in the console i get this "Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://static1.e621.net/data/ab/71/ab71a84c62b9d77fa0eb68c5e64dc165.webm. (Reason: CORS header ‘Access-Control-Allow-Origin’ missing). Status code: 206. any help will definitely be nice

Asked by MeowMeow 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookm… (funda kabanzi)

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Asked by chuckennedy.sr 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule