I-Firefox Community Forum

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

I keep telling Firefox that I do NOT (that's NOT!!!!!!!!!!!!!) want autoplay of either audio or video. Why do certain websites keep autoplaying audio? I DO NOT WANT IT!!!!!!!!!!!!! Please try to comprehend that I do ***NOT*** want to listen to that website's audio!!!

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Firefox can't connect to www.123greetings.com but Chrome can.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.123greetings.com.

Hello Firefox Support Team,

I am facing an issue with Firefox Sync. I have logged in using the same Firefox account on my new device (or after reinstalling), but my bookmarks, saved passwords, and other synced data are not appearing.

I have tried signing in again, checked my internet connection, and confirmed that I am using the correct Firefox account. Despite this, nothing is syncing.

Please help me restore my synced data. I would really appreciate your support.

Thank you, Shubham Sen

bold text I receive news notifications from mozilla firefox as popups; the dismiss option no longer works so they stay there blocking access to other areas. How do i fix?

Over the past 2-3 months, Outlook, when opened on Firefox, continuously signs me out and forces me to sign in whenever I leave it open for more than a few minutes. Some days this occurs 5 or 6 times and has become very annoying. Even when I choose 'trust this device', or 'keep me signed in', or 'don't ask again for 30 days', it just automatically signs me out. I use 1 desktop and 1 laptop and this problem exists on both.

Also: I have a default font chosen for email composition that the system all of a sudden seemed to not recognize. I can select all content in an email and change it to my default font but it doesn't use it automatically. It either uses Segoe or Calibri depending on which computer I'm using. I have one laptop & 1 desktop. Oddly, if I place my curser down at my signature, which is formatted with my preferred font, the system will then use the correct font. As I'm typing, if I need to correct something, after doing so and trying to type the next word, it refuses to put a space between the where the curser is and the first letter of the next word. I literally have to start a new line by using the enter/return key, type the next word, then use backspace to take it back up to the previous line where it belongs. These are both small details but drive me batty!

I checked with my IT dept and they had me do a test drive on Chrome, which I NEVER use. Sadly, none of these issues exist in that browser, so for the time being I'm forced to use Chrome if I want to avoid the constant need to sign in and the other irritating malfunctions.

Anything you can point to or settings I can change to fix these issues?? Appreciate your assistance! Kayla Bates

I would like to inspect the data that would be removed if I checked the "Settings for Clearing History > Data: Site settings"

From earlier experimentation, I observed that checking that box removes some persistence data that the ChatGPT web site uses, for instance. I also observed that it removes "Exceptions - Cookies and Site Data" that I have entered (not sure why, because it's data I typed, not data that the web sites are saving on my machine).

But the question is what steps are performed on what tables in the current user's profile folder. If not all contents are removed from a folder, please specify what the deletion criteria are.

Google Meet repeatedly drops and rejoins calls with "you have lost your internet connection" error. It's been happening consistently over the past few weeks. I have zero issues if I join the same calls with Google Chrome. I've tried updating to latest, restarting Firefox, restarting my machine, but it still happens.

Something happens to the images when I upload them to any service in the Mozilla browser. Instead of the image I see a strip. There are no such problems with any other browser. Attached is an illustration.

PC Windows 11 Home Video card MSI GeForce 210 [N210-1GD3/LP] Motherboard MSI PRO H510M-B Intel Core i3-10105F BOX

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

I'm trying to report a rogue version of this add-on, https://addons.mozilla.org/en-US/firefox/feedback/addon/%7B5c474add-03f0-4c67-9479-f32939d7599a%7D/. The actual add-on is fine and works well. Somehow a version, 1.5, got installed and I cannot keep it removed. Whenever I refresh FF, it shows back up. I cannot find any reference to this version on GitHub or on the extensions page. I have uninstalled FF and refreshed it. Nothing works. It keeps coming back. I also looked in the side-install directory, but there were no extensions there. If I remove the extension under the Add-ons Manager, it removes it and I can install it and it installs the correct version and it works until FF restarts and then the 1.5 version shows back up.