Firefox Sync failed - is there a way to retrieve an older version?

Hello, I am in a dreadful situation. I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with oth… (funda kabanzi)

Hello, I am in a dreadful situation.

I needed to format my PC, changing OS from Windows 10 to Windows 11. I have backed up my Mozilla profile just in case, along with other things.

Long story short - my backup failed. I thought that shouldn't be that much of a problem, as there's Firefox Sync. After getting the new OS, logging in to Firefox Accounts, syncing... nothing. It synced with the current state (so brand new browser) and didn't import anything. Bookmarks or history, which are very important to me. Currently, I have no way of retrieving them.

Is there a way to get Firefox Sync to Sync with what was saved some time ago? Literally anything before February 1st will work for me. I am very dependent on my browsers, Chrome synced perfectly fine, Firefox didn't.

I cannot find any relevant information on this topic, is there any chance of getting help here?

Asked by Pemunio 3 amahora adlule

Last reply by Paul 2 imizuzu edlule

Mozilla VPN

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you! My attach… (funda kabanzi)

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you!

My attached email is [email address].

Asked by annette19 2 amahora adlule

Last reply by Paul 3 imizuzu edlule

Firefox crashes on KYB input

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started … (funda kabanzi)

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started new tab, tried to type L into the address line and Firefox crashed AGAIN. Eventually, I have found that if I open a new tab and input a character into the address bar, I get one of three results. a) I input L and an L appears. If that happens, I can go on to use Firefox. b) I input L and get a totally random character appear. Could be S, or £ or $ or something else. In which case, I can't use Firefox. c) Firefox crashes.


jscher2000 Collaborator

‎02-02-2023 10:13 AM

Whoa, that sounds really severe. When this happens, is the Mozilla Crash Reporter dialog coming up? If so, you can share your crash reports with Mozilla Support volunteers for feedback on what might be causing that. See: https://support.mozilla.org/kb/firefox-crashes-asking-support

Yes, this is the 6th attempt to start Firefox and keep it going beyond the first keystroke input. I keep restarting till it works. I do not do anything else except restart, then try to input a keystroke. I can copy and paste and all is well till I hit enter or some other keystroke. It sucks and the Firefox team must be getting mad at the crash reports. Taking out all the plugins didn't help, and neither did restart in safe mode. I just keep getting the same problem.

Asked by julian.eley 40 imizuzu edlule

Last reply by Paul 3 imizuzu edlule

downloads keep failing

All of my downloads have failed since the last update including pdf, jpg, and exe, I've had to use Microsoft Edge for downloads for past two weeks or so. I've tried disab… (funda kabanzi)

All of my downloads have failed since the last update including pdf, jpg, and exe, I've had to use Microsoft Edge for downloads for past two weeks or so. I've tried disabling 'Block dangerous downloads' and removing extensions, still doesn't work.

Asked by leo 10 imizuzu edlule

Merriam-Webster Dictionary

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load … (funda kabanzi)

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load but in a truncated looking format that is not useful. It works fine if I use Microsoft Explorer. I have cleared my cache but it still will not load and I have no trouble with anything else. This is super inconvenient. Is there some setting for Dictionary I'm missing?

Asked by dianekq06 19 imizuzu edlule

File open dialog and file save dialog boxes don't launch. External URL handlers also don't launch.

Starting a few weeks ago, Firefox stopped being able to save files if a dialog box was involved. (If it doesn't take a dialog box, like a JavaScript-triggered file downlo… (funda kabanzi)

Starting a few weeks ago, Firefox stopped being able to save files if a dialog box was involved. (If it doesn't take a dialog box, like a JavaScript-triggered file download, then the file saves just fine.) It also can't open files.

I'm running Firefox on linux, Ubuntu 22.10 specifically. When I run it from a terminal and then watch the error output, if I try ^O or ^S, the error message on console is this:

(firefox:35195): Gtk-WARNING **: 10:54:26.232: Can't open portal file chooser: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.FileChooser” on object at path /org/freedesktop/portal/desktop

When I try to get Firefox to open an external URL handler (In this case, using a Zoom link in an email message in Thunderbird, which opens in Firefox and then Firefox is supposed to launch Zoom), the error message on console is this:

[Parent 35195, Main Thread] WARNING: Could not launch default application for URI: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.OpenURI” on object at path /org/freedesktop/portal/desktop: 'glib warning', file /build/firefox/parts/firefox/build/toolkit/xre/nsSigHandlers.cpp:167

    • (firefox:35195): WARNING **: 10:55:56.064: Could not launch default application for URI: GDBus.Error:org.freedesktop.DBus.Error.UnknownMethod: No such interface “org.freedesktop.portal.OpenURI” on object at path /org/freedesktop/portal/desktop

I did some googling and it looks like bugs in Firefox spawning error messages like this have been opened, patched and closed in previous years, so I guess it's that smae bug again? I don't know. I've been waiting for the dev team to spot this one and patch it but I updated Firefox and it's still present.

I've tried opening in Safe Mode, no change. I've tried disabling all my extensions, no change. I've tried refreshing Firefox (ie resetting to default settings), no change. I followed some advice in a bug thread to install the package xdg-desktop-portal, which changed the open&save error messages to the current ones, but besides that no luck.

Any ideas? I know this is a dense one, sorry. Thanks for your volunteer work helping ppl like me :)

Asked by Kerne 25 imizuzu edlule

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've been noti… (funda kabanzi)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 1 isonto elidlule

Last reply by hi+firefox 30 imizuzu edlule

will not print--just rotates forever with no action to print, just spins and spins

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "pr… (funda kabanzi)

is there someone who can answer a simple question that I know other people are having? Why is it impossible to print an article from the internet? When I hit print, "print preview" comes on and the little spinning doohickie just goes round and round. Is there no one who can tell us how to stop this and print a simple article? It's like Biden, it just spins and spins and does nothing.

Asked by rhnunn 3 izinyanga ezidlule

Last reply by JeffBr 44 imizuzu edlule

print preview shows then is quickly covered by the preview loading window that never goes away

print preview shows then is quickly covered by the preview loading window that never goes away. I have refreshed, reloaded and gone back to a previous version of firefox … (funda kabanzi)

print preview shows then is quickly covered by the preview loading window that never goes away. I have refreshed, reloaded and gone back to a previous version of firefox to no avail. Unable to print anything from the browser. Windows 7 professional, HP desktop with I5. This used to work fine. Printers work fine from word. With the exception that the DJ2450 crops the right and lower of any image pasted into the document. But the DJ1500 does not do this. Both printers HP. Have even installed new printer drivers, but print preview still does not work. I will be installing Linux in the near future but do not know if this will fix the problem. Has anyone tried this?

Asked by JeffBr 1 ihora elidlule

I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when… (funda kabanzi)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 5 amahora adlule

Last reply by Dropa 1 ihora elidlule

Incompatibility when running Adobe Lightroom Classic

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running… (funda kabanzi)

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources. m a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources.

Lightroom runs okay alongside other browsers. Firefox runs well at the same time as other editing software including DxO PhotoLab 6 and ON1 Photo Raw

I run Windows 10 with AMD A10 processor, 32 GB RAM

Asked by Ivor 4 amahora adlule

Last reply by Dropa 1 ihora elidlule

Redefine mouse keys in browser

Good day, has anybody an idea if and what addon could manage for me redefinition of mouse behaviour. Particularly in my case I want to use middle (wheel) button single cl… (funda kabanzi)

Good day, has anybody an idea if and what addon could manage for me redefinition of mouse behaviour. Particularly in my case I want to use middle (wheel) button single click over any text input to perform clipboard paste (but everywhere else the button behaves normally). I had this feature integrated into mouse gestures add on which is no more compatible.

Asked by Bunny Hop 1 ihora elidlule

Last reply by Dropa 1 ihora elidlule

Firefox steals keyboard input when audio changes

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback win… (funda kabanzi)

I use firefox to play music, so I usually have a window in the background while I do other things. When playback starts after a pause, or between songs, the playback window often steals keyboard focus. So if I'm typing in another window, I'm interrupted. Very annoying. It happens on at least youtube, navidrome, and jellyfin.

I've found a few others reporting similar issues that suggest setting `mozilla.widget.raise-on-setfocus` to `false` - but this doesn't work for me. How can I figure out what's triggering this keyboard steal so I can fix it?

I'm using firefox esr 102.7.0esr, but it's been happening for a while. I've tried the debian builds and the official firefox.com builds, same behavior. Thanks for any suggestions.

Asked by rvandegrift23 23 amahora adlule

Last reply by TyDraniu 2 amahora adlule

How to reload Firefox bookmarks icons

Hi All my icons changed to a globe image yesterday. I don't know why. However, I discovered that if I opened a bookmark, the correct icon reappeared. With 30 bookmarks to… (funda kabanzi)

Hi All my icons changed to a globe image yesterday. I don't know why. However, I discovered that if I opened a bookmark, the correct icon reappeared. With 30 bookmarks to work on, this seemed like a lot of time, BUT your can "Open All Bookmarks in Tabs" and if you wait long enough, all your icons will be restored to those which the websites supply.

Asked by Jim 3 ezinsukwini ezidlule

Last reply by Jim 2 amahora adlule

Amazon Affiliate banner and other product are not showing up on my site in Firefox

Hi I have website, https://infoaroundtheworld.com https://infoaroundtheworld.com in which i have added Amazon Affiliate banner, that is not showing in Firefox browser for… (funda kabanzi)

Hi I have website, https://infoaroundtheworld.com https://infoaroundtheworld.com in which i have added Amazon Affiliate banner, that is not showing in Firefox browser for me and my users as well.

Please can any one guide my how can fix it.

Thanks

Asked by contact793 2 amahora adlule

what prevents from accessing the site https://www.googleadservices.com/

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.… (funda kabanzi)

Regardless of the OS or Browser , trying to access the site https://www.googleadservices.com/ results with a failure described as "We can’t connect to the server at www.googleadservices.com."

Specifically this error message was just obtained on macOS Ventura 13.1 on my Intel based MacBook Pro using Firefox 109.0.1. It happens on all Windows machines I tried, on my iPad and iPhone.

I saw at least a million similar questions similar to this one, even more advices on how to address it - and no answer helps.

Asked by nik23 1 usuku oludlule

Last reply by nik23 2 amahora adlule

Mozilla VPN

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you! My attach… (funda kabanzi)

I can't find where to log in to my vpn account. I want to make sure I do NOT have auto renew on for the next year. Where do I adjust that setting? Thank you!

My attached email is annette@journeytoresults.com.

Asked by annette19 2 amahora adlule