Primary pass work

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would … (funda kabanzi)

I tried to delete my primary password online, but system would not allow me to do so. I have exhausted all avenues to seek help, but to no avail. Any assistance would be greatly appreciated. Tmg3842@yahoo.com

Asked by tmg3842 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Optimizing Resource Consumption: Strategies in Firefox Platform for Memory Management and Performance Enhancement

What strategies or technologies has the Firefox platform implemented to ensure efficient memory management and minimize resource consumption, particularly in handling lar… (funda kabanzi)

What strategies or technologies has the Firefox platform implemented to ensure efficient memory management and minimize resource consumption, particularly in handling large-scale web applications and multimedia content?

Asked by Muhammad Fahim Habib 2 emasontweni adlule

Last reply by Paul 2 emasontweni adlule

Primaey email hacked

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password.… (funda kabanzi)

Please someone help me with this. My primary email has been breeched and because I was honest with the service --instead of just saying I need help resetting my password. Thay are asking me to send them a copy of my drivers' license and a photo "selfie" of myself to recover my account.

This is where I draw the line -- all invasions of privacy we have learned to live with but not this -- I could give them the transaction ID from my last Payment from Paypal period -- but that was not good enough. If I was being deceitfull I could easily provide the crdentials they ask for and it could all be fake; so I told them to get lost as I was paying for the Premium service anyway. I can contintue to use that as my ID but sonner or later someone is going to want to send me a code there and I can't retrieve it. Tonight they did not ask so I was able to get in here.

Everybody has a place to change your password but few have a place to change your sign-in ID. If I can get back into Firefox with a new ID and set 2 step validation I shouls be okay as faras the average user gors. The other option that I know of is to stary a new Firefox account. I alread have a lot of people and business's that I have to get my new email to.

Thanks To Anyone with any ideas.

Sincerely Paul

Asked by Paul Ellis 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Firefox PDF viewer incorrectly displays PDFs after a period of inactivity on Ubuntu 23.10.1 with KDE Plasma

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of … (funda kabanzi)

I am using Ubuntu 23.10.1 with KDE Plasma desktop environment. Since recently I've been experiencing the following problem with Firfox document viewer: after a period of inactivity, PDFs become unreadable, and seem to cumulate everything that was displayed on screen (see screenshot). Ctrl + F5 does not help, and neither does closing the window and opening a new one with a link to the file. KDE Document Viewer displays the same file correctly.

Asked by Daigaku no Baku 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Firefox won't load websites. Pages are Blank. Application Menu unresponsive.

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that… (funda kabanzi)

Whenever I type in a website URL in the search-bar, first of all, the drop-down menu of related searches and websites does not show up. When I press enter to confirm that's where I want to go, nothing happens. The URL just kinda sits there, no loading circle or anything... Just a blank page. Only two of the icons on my toolbar works. The "Account" icon, which takes me to my Firefox settings. And my Extensions icon. Clicking the three little lines does nothing. The only websites i have been able to get to work at all are the settings page, and the Firefox troubleshooting page. I'm using Version 125.0.3, I tried using the browser both with and without hardware acceleration with results being unremarkably the same. I restarted Firefox and my computer multiple times to no avail, and the only thing I could find out of the ordinary was an error with Importing data from Microsoft Edge, which was not something I consciously wanted to do, but there was an error that popped up regarding that when i went to the settings page.

All that being said, I'm confused and at a loss for options, and could really use a Mozilla Staff member or someone who knows what they're doing to work me through this.

Asked by vinesjay16 2 emasontweni adlule

Last reply by vinesjay16 2 emasontweni adlule

Firefox Update Popup Notifications on Mac?

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss le… (funda kabanzi)

Recently a popup notification came up when I opened firefox on my mac. Its been awhile since I opened it and without thinking I clicked : o ~ Now I worry if it'ss ledgit? Does Firefox give a popup box in top right corner when it needs an update? I wasn't on any strange website or anything but I'm always concerned and dont remember seeing that before.

My firefox now says its up to date after it restarted ~ it's running 125.0.3

Any advise is appreciated.

Asked by jason144 2 emasontweni adlule

No longer have ability to open Hints on Ancestry while using Firefox

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com When … (funda kabanzi)

I prefer using Firefox as my browser (have done so for years), but recently I have noticed inability to open some hints provided on my family trees on Ancestry.com

When I called Ancestry, they suggested I use a different browser (: - but when I did, I was able to open the hints Firefox won't open. What is the problem? I was also told that another Ancestry user had called in previously with the same problem. PLEASE fix this!

If it helps, I use Windows on an HP Envy laptop (have for some time - wasn't a problem before a month or so ago). Will I hear back from anyone as to when this might be addressed/fixed?

Asked by Happyhermit 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

late arrival of emails

For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP. … (funda kabanzi)

For some time now, e-mails have been arriving with a delay, e.g. from April 15, they arrived only on April 18. The mail is on the home.pl server pinned via IMAP.

Asked by Konrad Dymczuk 1 inyanga edlule

Can't close a tab or a separate window without closing Firefox, and only then I need taskmgr

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit. So I can't close any single tab 'without closing … (funda kabanzi)

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Asked by Dean 3 emasontweni adlule

Last reply by cor-el 3 emasontweni adlule

Hanging problem

My laptop lost power mid-session and since then Firefox hangs after opening and becomes unresponsive. Can’t do anything on it. Troubleshoot mode does the same. Booted up … (funda kabanzi)

My laptop lost power mid-session and since then Firefox hangs after opening and becomes unresponsive. Can’t do anything on it. Troubleshoot mode does the same. Booted up my computer in safe mode, no change.

I’m guessing a reinstall would fix it but I had a bunch of tabs open that I’m really trying not to lose. And I didn’t have an account to save them, I’ll rectify that after this.

Asked by jasonthe123 2 emasontweni adlule

Microsoft login Broken

Hey all, as of the past few days when I get the prompt to enter my password on Outlook.com (And microsoft.com) and hit 'sign in' the page just reloads and nothing happens… (funda kabanzi)

Hey all, as of the past few days when I get the prompt to enter my password on Outlook.com (And microsoft.com) and hit 'sign in' the page just reloads and nothing happens. There is no failed login message, the page just reloads like I didn't hit sign in. I have disabled all of my extensions, cleared cookies and cache, ETP... with no luck.

Works fine on Chrome for android...

I'd really like to stay with Firefox so all help seriously appreciated

Asked by Person Guyerson 3 emasontweni adlule

Last reply by zeroknight 3 emasontweni adlule

I can´t open Firefox

Firefox is not opening. Every time I try to use it, I get the message: " We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when … (funda kabanzi)

Firefox is not opening. Every time I try to use it, I get the message:

" We're sorry. Firefox had a problem and crashed. We’ll try to restore your tabs and windows when it restarts."

I have submitted the crash report: Crash ID: bp-51f17766-7a20-41dc-ae3d-27ab10240501

I am running it on Fedora 40.

Thank you!

Asked by edio.junior 2 emasontweni adlule

Last reply by zeroknight 2 emasontweni adlule

youtube.com is too slow

OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web EVERYTHING especia… (funda kabanzi)


OS version : Windows 10 Pro 21H2 Browser version : Firefox Developer Edition 126.0 Beta 8 (20240501022718) Platform : windows, Web


EVERYTHING especially

 * The time to receive the first HTTP response when connecting
 * the time to call up the various css elements that make up the screen
 * the time to call up the img elements on the screen
is too slow.

tooooooooo slow. I waited 36.6s until http response for every new URL open! Of course, I am using a lot of Firefox extensions, but there were no serious problems outside of YouTube, and the same problem occurred after removing the extension, and i also confirmed that the problem caused by web extensions on waterfall(on firefox profiler) was minor.

I can't even guess the cause of the problem, so unfortunately there seems to be no additional information that I can give you. I'll keep following up as long as I can. I will attach some pictures that might help you solve the problem. and you can also approach to my full-recorded firefox profiler data

Asked by potatokth 2 emasontweni adlule

Last reply by potatokth 2 emasontweni adlule

setting up Firefox on reset computer

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my … (funda kabanzi)

I reset a computer, deleting all my files. I want to use, as I do elsewhere, Firefox as my browser. And though I signed into Firefox using my old credentials, none of my bookmarks are there. How do I complete this setup?

Asked by Bobg 3 emasontweni adlule

Last reply by Bobg 2 emasontweni adlule

Using the --new-tab and --search CLI options together doesn't work properly

When I use the `--search` CLI option, Firefox searches the supplied term in a new window. I want it to open itself in a new tab instead, so I tried out the following com… (funda kabanzi)

When I use the `--search` CLI option, Firefox searches the supplied term in a new window.

I want it to open itself in a new tab instead, so I tried out the following combination of CLI options:

``` $ firefox --new-tab --search "example" ```

Firefox does search for the given term, but it opens itself in a new window instead of a new tab, thus ignoring the `--new-tab` option.

Am I doing something wrong?

Asked by wympo 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (funda kabanzi)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 2 emasontweni adlule

Answered by cor-el 2 emasontweni adlule

125.0.3 (64-bit) update crashed all 25 open tabs - unrecoverable

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two a… (funda kabanzi)

May I first say that trying to get hold of you to make this report was painful, and took about 20 minutes and a long walk around Mozilla's assorted website, opening two accounts, etc.

I received a notice while using Firefox on PC that an update was available. I was going to put it off, as I had 25 tabs open, but the notice indicated that my open tabs would be restored once the update was complete, so I approved the update. It download and I assume installed the update, seemed to temporarily close Firefox, and then reopened the original page with all my open tabs, plus an empty page. When I tried to open the tabs shown, they all indicated that the tab had crashed and then gave me the option of restoring that tab or on some restoring all tabs. Neither worked, in fact, that Firefox page became completely unresponsive and would not allow me to browse new urls (the tabs just spun). I actually had to use MS Edge to get to anywhere to seek out someplace to make a report. I first went to the discussion group and opened up an account there, but from there noticed that feedback on Firefox was at a different url. I then needed to create an account "here". Since nothing was working, I closed and reopened the Firefox page with all the tabs on it, figuring maybe it would restore the crashed tabs. It did not and all tabs were lost. I can probably get back to some of them using the history archive, but it was very disappointing and will be even more time consuming. I am running the current version of Win 10 pro, 64 bit, on a PC. I thought you would want to know about this. Thank you for your time.

Asked by artistik 2 emasontweni adlule

Last reply by artistik 2 emasontweni adlule