Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

crash while in troubleshoot mode

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 … (funda kabanzi)

Hi, I'm hoping to find some help to address crashing that has been happening frequently. The most recent crash has a report ID: bp-47617fc8-55f9-4d32-8713-a4ce40240426 and this happened while in 'troubleshoot' mode.

This is the link to that report: https://crash-stats.mozilla.org/report/index/47617fc8-55f9-4d32-8713-a4ce40240426

Any help in finding a fix would be appreciated. Sincere thanks, V

Asked by vhalvarez 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

little window in right lower corner

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manua… (funda kabanzi)

I've recently had a little video window appear in the bottom right corner of my browser screen. I can't find any control link to eliminate it other than closing it manually every time it appears. Where did it come from and how do I get rid of it?

Asked by weary 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Disabling drag/selection scrolling

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrol… (funda kabanzi)

I don't want to be able to scroll the page by selecting text. That's what the scroll wheel is for. More often than not this 'feature' just results in frustration as scrolling the page selects more text. Can I just disable this altogether somehow?

Asked by Sabin 7 izinyanga ezidlule

Last reply by Sabin 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

how to turn of annoying "Update available" reminders?

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's m… (funda kabanzi)

How do I turn off those annoying "update available" notifications/reminders that keep popping up? I've gone into Settings, and in the Updates section firefox only let's me select auto updates or check for updates. I searched online but couldn't seem to find anything about how to disable the notifications all together with the newer version of FF. It's driving me crazy, thinking of switching browsers because of this. Thanks in advance!

Asked by eli.adelson 7 izinyanga ezidlule

Last reply by oldbrownhat 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

resigned addons

The past two days Ive had about a dozen addons all updated with the same similarity, i.e. visited-color picker 1.2resigned1 Every one has not been updated for 6-7 year… (funda kabanzi)

The past two days Ive had about a dozen addons all updated with the same similarity, i.e.

visited-color picker 1.2resigned1

Every one has not been updated for 6-7 years. I don't see any release notes. Is this some sort of qualifying re-certification procerss?

Asked by noel_envode 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

The pause button on the keyboard doesn't stop the video in Firefox.

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works f… (funda kabanzi)

When I press the pause button on my keyboard, it doesn't stop the YouTube video like it used to. I'm not sure why it stopped working. I've checked the key, and it works fine in Chrome.

Asked by Robert Clave 7 izinyanga ezidlule

Last reply by Robert Clave 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Unable to delete "verification.exe" from download library

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate… (funda kabanzi)

Several instances of this "verification.exe" malware appear on download history when firefox is opened as shown. Remove from history or clear downloads doesn't eliminate them. They reappear whenever firefox is opened.

Suggestions to eliminate this nuisance welcome.

Asked by RWT 7 izinyanga ezidlule

Last reply by RWT 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

having to clear my cookies every day or pages wont load properly

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break … (funda kabanzi)

I have attached images of what slowly occurs when I don't clear my cookies, websites start to slowly and slowly load less and less until they eventually completely break and wont load and I have to clear my cookies, resign into everything. and rinse and repeat every few days or a week, I also attached an image of what the purchase screen is supposed to look like. Looking at this via Microsoft edge

Asked by superkitty914 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bookmarks not saving in specific folders or B.Menu.

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bo… (funda kabanzi)

I installed Firefox on a new Dell laptop and imported the bookmarks from FF on old laptp. On my old laptop things are OK. On the new laptop Firefox will ONLY store new bookmarks in the Recently Book... folder, no matter how many times I choose a specific folder from the Location dropdown, even if I only choose Bookmarks Menu without subfolder. Show Editor is checked. I have to manually move new bookmarks from Recently Book..... This is annoying. Can you help? I have not found a forum with this question.

Asked by Inge Jordan 7 izinyanga ezidlule

Last reply by Inge Jordan 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox tabs and application crashes frequently

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes. Can anyone help me read the crash reports a… (funda kabanzi)

This has been happening for about a year now, I followed the guide and tried the troubleshoot mode and my tabs still crashes.

Can anyone help me read the crash reports and find the cause or common issue?

Here are the most recent crash reports I submitted.

bp-8c044acc-fe5b-424c-867a-948db0240425 bp-74e60e13-2436-4694-a910-9a1c50240426 bp-87f33e94-8848-4c50-a7e5-9c2c40240426 bp-c9373863-fa99-47cd-b5a8-f41dd0240426 bp-24e53275-63b7-4b9a-8a69-b0a2b0240426

Asked by epiphora97 7 izinyanga ezidlule

Last reply by epiphora97 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Remove Separator Lines from Context Menu

Hi, I have managed to figure out ways to remove items from context menus from various pages here and around the web however it always seems to leave an additional unwant… (funda kabanzi)

Hi,

I have managed to figure out ways to remove items from context menus from various pages here and around the web however it always seems to leave an additional unwanted separator line that I cannot find how to get rid of.

There are a number of additional lines I am looking to remove but the current one that is annoying me (based on most usage) is the additional line between 'Copy Link Without Site Tracking' and Search which is an add-on - Simple Context Search - https://tinyurl.com/yck5c (as shown in the attachment).

I did have 'search google for...' directly above the 'Search for Google' option which I removed.

I also removed 'Copy Link' which was above the 'Copy Link Without Site Tracking' option which I also removed.

Hope the above makes sense and any help greatfully appreciated.

Thank you

Greg

Asked by FFuser68 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

ff pass words gone

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app instructions ive found on web are for everything except wha… (funda kabanzi)

hi can anyone tell me how to get my saved passwords back into ff. they got deleted somehow by Clean Disk app

instructions ive found on web are for everything except what i need thanks

Asked by bill 7 izinyanga ezidlule

Last reply by bill 7 izinyanga ezidlule