Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Backup and changing password

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just t… (funda kabanzi)

I'm signed in on desktop and phone (they are synced), but I forgot my password, and I don't have a recovery key. I want to reset the password to avoid losing data, just to prevent. If I back up my desktop profile, then reset my password, will this backup be enough to recover all my data? Or is there something that it's stored just online/on cloud by firefox that won't be recovered?

Asked by rosana.meer 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Restoring everything from an previous UNINSTALLED version of Firefox on Mac

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast. Now… (funda kabanzi)

I downloaded upgrade Firefox. I clicked replace. The new version was not compatible with my operative system. I then uninstalled Firefox with Clean my Mac. Too fast.

Now I have upgraded my operative system and have the newest Firefox. It works but I have lost all my bookmarks, website history, data, cookies - everything that makes it easy. Biggest problem is some lost passwords that only my old Firefox remembers..

Is it possible to restore this somehow? Please say yes and describe me how!

Asked by ziljes 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Google Chrome

I have a tracking app on macOS Monterey that is following me around On Firefox settings I came cross some locations where I see Google Chrome like on page info about:hom… (funda kabanzi)

I have a tracking app on macOS Monterey that is following me around

On Firefox settings I came cross some locations where I see Google Chrome like on page info about:home or Application Basics: Google Location Service Key and Google Safe browning Key. Also, on a link called Survey where there is Google forms to fill out. I don't use Google Chrome because of the issues Google Chrome creates when I go on my the websites. Why are these Google things in Firefox and is there a way to remove them?

Mahubti

Asked by Yolanda 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

  • Okugcinwe kunqolobane

A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (funda kabanzi)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 2 iminyaka edlule

Last reply by David_H23 1 unyaka odlule

  • Okugcinwe kunqolobane

using SIMnet with Mozilla

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even loa… (funda kabanzi)

Hi there. I am an online student, and platform used for my course is SIMnet by McGraw Hill. I contacted their support team today as the SIMnet course will not even load on my computer. Their answer, switch to Chrome - Mozzilla creates too many problems. I am NOT switching, and am wondering if there is a setting I can change for it to work for me? Please help - I do not like Google!! Thank you

Asked by mrsrhonda 2 iminyaka edlule

Last reply by mrsrhonda 2 iminyaka edlule

  • Okugcinwe kunqolobane

saved logins & pwds

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't k… (funda kabanzi)

password listed in the saved logins is correct, but it does NOT export to the bank a/c correctly - it adds one more character, and since I can't "view" it there I don't know what it adds! when i copy and paste it from the saved logons page, it works - but the "automatic" entry onto the bank's sign-in page is not correct, and I can see it has one too many characters there.

Asked by virgviolin 2 iminyaka edlule

Last reply by virgviolin 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox lost my primary password

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password. I then noticed that it wasn't filling in passwords automatically… (funda kabanzi)

After updating Firefox this morning on my main PC, I noticed that it didn't ask for my primary password.

I then noticed that it wasn't filling in passwords automatically.

My primary password has disappeared as well as my stored passwords. When I try to set a primary password it tells me that it can't change the password.

I tried creating a new profile and that didn't fix it.

I can use firefox on other devices and all the information is there. But I can't get my passwords on my primary PC.

How do I fix this?

i'm running Firefox 105.0.1 (64-bit) on a Win 11 PC.

Asked by sbalzac 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Problem with Youtube comments in a different language

On Youtube, there is a read more option for every comment that is not typed in English, or any other Anglo/Cyrillic/Latin language really, but the issue does not appear o… (funda kabanzi)

On Youtube, there is a read more option for every comment that is not typed in English, or any other Anglo/Cyrillic/Latin language really, but the issue does not appear on Microsoft Edge nor any other browser so I'm wondering if there a fix to this as I can't tell which one actually has a read more and which ones are just a bug. Can you please tell me what is causing this and how to fix it? thanks.

Asked by paulchen3478 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Which of this preferences are really increasing the speed in Firefox?

browser.download.animateNotifications to false security.dialog_enable_delay to 0 network.prefetch-next to false browser.newtabpage.activity-stream.feeds.telemetry… (funda kabanzi)

  • browser.download.animateNotifications to false
  • security.dialog_enable_delay to 0
  • network.prefetch-next to false
  • browser.newtabpage.activity-stream.feeds.telemetry to false
  • browser.newtabpage.activity-stream.telemetry to false
  • browser.ping-centre.telemetry to false
  • toolkit.telemetry.archive.enabled to false
  • toolkit.telemetry.bhrPing.enabled to false
  • toolkit.telemetry.enabled to false
  • toolkit.telemetry.firstShutdownPing.enabled to false
  • toolkit.telemetry.hybridContent.enabled to false
  • toolkit.telemetry.newProfilePing.enabled to false
  • toolkit.telemetry.reportingpolicy.firstRun to false
  • toolkit.telemetry.shutdownPingSender.enabled to false
  • toolkit.telemetry.unified to false
  • toolkit.telemetry.updatePing.enabled to false
  • browser.download.animateNotifications to false
  • security.dialog_enable_delay to 0
  • accessibility.force_disabled to 1
  • network.dns.disablePrefetchFromHTTPS to false
  • network.predictor.enable-prefetch to true
  • network.http.speculative-parallel-limit to 0
  • network.http.max-persistent-connections-per-server to 10
  • network.http.max-connections to 256
  • browser.tab.animate to false.
  • browser.panorama.animate_zoom to false
  • network.dns.disablePrefetch to true
  • network.prefetch-next to false
  • network.http.speculative-parallel-limit to 0
  • network.http.pipelining to true
  • network.http.proxy.pipelining to true
  • network.http.pipelining.maxrequests to 10
  • network.http.pipelining.aggressive to true
  • gfx.webrender.all to true
  • reader.parse-on-load.enabled to false
  • network.http.max-connections to 96
  • network.http.max-connections-per-server to 32
  • nglayout.initialpaint.delay to 0
  • network.dns.disableIPv6 to false
  • plugin.expose_full_path to true
  • toolkit.cosmeticAnimations.enabled to false
  • extensions.checkCompatibility to false
  • config.trim_on_minimize to true
  • browser.cache.disk.capacity to 50000

Asked by Ahto1 2 iminyaka edlule

Last reply by Ahto1 2 iminyaka edlule

  • Okugcinwe kunqolobane

cannot open phone links in browser

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-… (funda kabanzi)

i am trying to get google voice to open by clixling on numbers in webpages. i followed the directions here: https://support.google.com/voice/answer/11397414#google-voice-is-on and here: https://support.google.com/voice/answer/11397414#one-click-dialing

but the problem is that in the Applications list in Settings there is no "tel" application type for me to set

how can i get Voice to call the numbers in webpages?

Asked by nchls.cnrd 2 iminyaka edlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Logging in to support.discord.com using zendesk doesn't work.

When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed… (funda kabanzi)

When attempting to log into support.discord.com, I can't click sign in, as a cookie is blocking me. Discord have told me as it's a specific problem with Firefox, I needed to ask, it also appears to be something that I've setup in Firefox, as a fresh install worked fine.

In the popup for logging in, I get a banner message stating: "Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once. " with a continue hyperlink at the bottom. This generates a popup asking me to accept a cookie. I accepted this, but it's still blocking me from logging in. I have tried disabling my extensions that might block the cookie, and they have also allowed the cookie that was requested.

On a brand new browser, it's fine. I have strict blocking enabled, with ublock and duckduckgo's extension (all were disabled when I was testing if they were blocking it) and I still can't log in. I'm not sure what else is being blocked (other than google analytics, but that shouldn't stop me logging in).

I do also get some console errors: Uncaught ReferenceError: $ is not defined

   <anonymous> https://p23.zdassets.com/hc/theming_assets/678183/96508/script.js?digest=9147164294935:417

script.js:417:12 Some cookies are misusing the recommended “SameSite“ attribute 3 Uncaught (in promise) TypeError: At.otDataLayer is undefined

   updateGtmMacros https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   Init https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   t https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   o https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   promise callback*r https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   l https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7
   <anonymous> https://cdn.cookielaw.org/scripttemplates/6.33.0/otBannerSdk.js:7

otBannerSdk.js:7:203586 Cookie “_zendesk_authenticated” has been rejected because it is already expired. signin Third-party cookie not allowed auth.js:1:994 Require storage access for firefox: true auth.js:1:1294 Third-party cookie not allowed auth.js:1:994

Asked by harveyford 2 iminyaka edlule

Last reply by harveyford 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox version 105.0.1 fails to remove google search.

I always use DuckDuckGo for my search engine, and remove all others. In FF version 105.0.1 the 'remove' button is disabled when Google is selected (see the screenshot). … (funda kabanzi)

I always use DuckDuckGo for my search engine, and remove all others. In FF version 105.0.1 the 'remove' button is disabled when Google is selected (see the screenshot). All prior versions of FF have allowed me to remove Google. This version 105.0.1 always shows 'Search with Google or enter address' in the address bar. Prior versions show 'Search with DuckDuckGo or enter address'. I have attached a screenshot of the two latest versions. I am running Debian 11.5, 5.10.0-18-amd64 #1 SMP Debian 5.10.140-1 (2022-09-02) x86_64 GNU/Linux.

Asked by bajanine 2 iminyaka edlule

Last reply by James 2 iminyaka edlule

  • Okugcinwe kunqolobane

Trying to connect to Synology DSM, unable to connect with Firefox, but works fine in Chrome or Edge

Hello, I'm using a Synology NAS (DS220+) installed on my local network, behind my internet box). This NAS can be accessed both from the local network (https://192.168.1.n… (funda kabanzi)

Hello, I'm using a Synology NAS (DS220+) installed on my local network, behind my internet box). This NAS can be accessed both from the local network (https://192.168.1.nn:ppppp) and remotely across Internet (https://subdomain.domain:yyyyy). With Firefox I can access my NAS locally but not remotely. While this works fine with Chrome or Edge.

As my issue looks like another one on your support site ("Page won't load in Firefox, but works fine in any other browser", opened 7/1/21, 3:39AM), I applied part of the proposed solution: run Firefox in troubleshooting mode, cleared history, cookies, cache; did a refresh; removed then reinstalled Firefox, created a brand new profile. Without success.

Would you please have some ideas to help me? Thanks and regards Matteo

If the following can help: - My laptop: Dell Latitude 5431, CPU 12th Gen Intel(R) Core(TM) i5-1250P 1.70 GHz; RAM 16Gb - Windows 11 Professional, 22H2 build 22621.521 - Firefox 105.0.1 (64bits)

Asked by matteo.rossi 2 iminyaka edlule

Last reply by matteo.rossi 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube videos are choppy when not in fullscreen

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit f… (funda kabanzi)

I am using Firefox 105.0.1 on a Windows 11 computer. I have sufficient gpu and cpu power to run 4k videos in full screen with no choppiness or lag. However, when I exit full screen mode it seems as if frames are being skipped. I am using LocalCDN, Ublock Origin, and container tabs.

Is there any reason for this to be occuring?

Thanks

Asked by Wotan 2 iminyaka edlule

Last reply by Spencer 2 iminyaka edlule

  • Okugcinwe kunqolobane

Twitch error #3000

Hello When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firef… (funda kabanzi)

Hello

When i try to watch a twitch stream i can't do that, it shows me this error Your browser encountered an error while decoding the video. (Error #3000). I'm in firefox, Version 105.0.1(64 bit) I tried delete data and cookies,restarting firefox and pc,starting firefox in troubleshootmode

Asked by ll7754517 2 iminyaka edlule

Last reply by jh34ghu43gu 1 unyaka odlule

  • Okugcinwe kunqolobane

Daily UPDATE popups and video on Bring a Trailer web site does not work

It is a daily event that you are sending out update notices 2 times a day, ALMOST EVERY DAY, and yet your site is still not functioning on showing videos on the Bring a T… (funda kabanzi)

It is a daily event that you are sending out update notices 2 times a day, ALMOST EVERY DAY, and yet your site is still not functioning on showing videos on the Bring a Trailer website, while there is no such issue with Google, Safari and Outlook.

With all your updates and the associated daily hounding even though I update just to get you off my back, you still have problems that far exceed Chrome. Stop trying to tell us what to do!

Use your time in doing "overkill" daily updates to fix your browser so it works and handles the simplest of tasks.

CUT THE DAMN DAILY UPDATES -0 IT IS OBNOXIOUS, CONTROLLING AND WORTHLESS.

Asked by John Herman 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Webpage just stops

Hello, i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and… (funda kabanzi)

Hello,

i have a problem with Rightmove.co.uk webpages. On the webpage where you can see house plans, I zoom into the plan, and the plan just cannot be moved anymore and zoomed as well. I entered Firefox in troubleshooting mode without any extensions enabled and the same issue happened still. I tested the Brave and Chrome, no problems there. I tested Firefox latest version and also the ESR version, both had the same issue. One of the webpage links is below that just freezes, but the same issue happens with all sites when you want to see house plans. https://www.rightmove.co.uk/properties/125021075#/floorplan?activePlan=1&channel=RES_BUY Please help me.

Thank you. itaavo

Asked by itaavo 2 iminyaka edlule

Answered by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

After a BSOD crash on Win 10, Firefox was reset...and I cannot find my previous bookmarks.

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is g… (funda kabanzi)

Hi all; once again and seemingly too often, a Win 10 BSOD and Firefox was reset and where are my bookmarks ? Normally I had them on the LHS of the page but this is getting too much as I cannot find them anymore. Can someone give me a nudge to where I can find them ? rJ

Asked by richwalters 2 iminyaka edlule

Answered by richwalters 2 iminyaka edlule

  • Okugcinwe kunqolobane

When going full-screen on video, the browser doesn't show the full-screen the first time

When going full-screen on video, the browser doesn't show the full-screen the first time. For example, when I want to view a full-screen video on YouTube/Disney/Netflix… (funda kabanzi)

When going full-screen on video, the browser doesn't show the full-screen the first time.

For example, when I want to view a full-screen video on YouTube/Disney/Netflix/Prime Video, I select the full-screen button as usual. However the top left-hand side corners always show a thin blue hue. The thin blue hue only goes away when I leave full-screen and re-select it.

Any ideas on what might be causing this? My browser is up-to-date

Asked by benico50 2 iminyaka edlule

Last reply by reecesmithy18 1 unyaka odlule