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Firefox browser often crashes

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user exp… (funda kabanzi)

Hello,somebody。 My firefox browser has collapsed 8 times from 2021/12/1. It is currently operating normally, but the number of collapse is too frequent, and the user experience is very poor. The latest Crash report ID:bp-fd4c7367-1346-4a10-a2cd-244ac0211202

Asked by cyxiu123 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

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Firefox, Instacart, and SNAP - which is the weak link?

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that. I'm using macOS 10.15… (funda kabanzi)

Very suddenly, I cannot buy groceries through Instacart with SNAP. Everyone wants me to use some other browser, but I really don't want to do that.

I'm using macOS 10.15.7 (Catalina) and Firefox for Mac 94.0.2 .

Whenever I go through the regular checkout process, when I click on "Place Order," I get the attached error message.

I cannot tell you how many times I've readded that number; I can't have been wrong on all of them. Yes, there's enough money on the card. I've tried (suggestion of their "support theater" people) deleting the card, logging out of Instacart, quitting Firefox, restarting Firefox (which I did twice to be sure), and adding the EBT number back in.

I even tried my sister's number, to see if it would go through. Same result.

Once I saw a brief flash of something like "Connect to EBT" before getting the error message, but only once.

I have ordered groceries through Firefox for Mac with SNAP on this computer before. Both SNAP and Instacart deny responsibility and tell me to use Safari (which I loathe).

Does anyone have any ideas? If it works in Safari, what's different about Firefox that's stopping it?

Please, grocery delivery is not a luxury for my sister and me. We literally (I was a copyeditor, so I do mean literally) cannot get to the store ourselves. I absolutely must be able to place SNAP orders via Instacart.

Thank you.

Asked by khindall 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Lost All Quick Access Bookmarks and later all Bookmarks except 5!!!!

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most re… (funda kabanzi)

After creating a new Windows User account and switching back to original account, I lost ALL of my Quick Access Bookmarks! Then I did a Bookmark Restore using the most recent saved Bookmark file and I lost around 64,050 bookmarks!!! Now, the latest saved Bookmark file lists 5 items. This is a ridiculous and a very serious issue!!!

What is going on? I spend a lot of time getting important Bookmarks for research, and etc. How can I get all of my Bookmarks back? Apparently, I cannot get them all back. See attached file.

Asked by Wayne Carpenter 2 iminyaka edlule

Last reply by Wayne Carpenter 1 unyaka odlule

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Add Blocking on MacBook Pro not working right

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed… (funda kabanzi)

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed but it won't run at all and shows as disabled and my existing AdBlock Plus quits working. I'm using Adblock Plus on my windows based computers with all synced together with the Mac Book and the Windows computers are OK, but not the Mac Book. Is there any way to get my Mac Book working correctly? In addition the last update to Firefox on the Mac Book opens by offering me "Life in Color" every time it starts up. How long do I have to tell it I'm not interested? Thanks for your help.

Asked by Franklin.Siegrist 2 iminyaka edlule

Answered by Franklin.Siegrist 1 unyaka odlule

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Cisco Webex Desk Camera not working (works with other browser)

Hello, I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35). lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems,… (funda kabanzi)

Hello,

I have a new Cisco Webex Desk Camera that it's not working with Firefox (Flatpak on Fedora Silverblue 35).

lsusb: Bus 006 Device 004: ID 05a6:0023 Cisco Systems, Inc. Cisco Webex Desk Camera

https://mozilla.github.io/webrtc-landing/gum_test.html shows two cameras "Video Capture 4" and "Video Capture 5", none of them work, the page shows an error message: "AbortError: Starting videoinput failed".

The same website works in Chromium (also a Flatpak), which only sees "Video Capture 4 (05a6:0023)". "OBS Studio" is also able to use the camera. "Video Capture 5" is not available in Chromium and freezes the image in OBS Studio. I believe Video Capture 5 is the IR camera that is used in Windows Hello.

Would you be able to help me to get this camera supported, please?

Asked by Jorge Martínez López 2 iminyaka edlule

Last reply by Jorge Martínez López 1 unyaka odlule

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Youtube Videos Infinitely Loading (Attempting to Load but Never Do)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done. 1) Disabled Hardware Acceleration… (funda kabanzi)

Hello, A few months ago, Firefox has not been loading Youtube videos properly. The video just never loads. Debugging steps I have done.

1) Disabled Hardware Acceleration 2) Deleted all cookies & cache 3) Ran Firefox in Troubleshoot Mode 4) Uninstalled Firefox & Reinstalled 5) Not a part of my debug but I recently did a fresh install of windows on my computer and installed Firefox with the same issue. I do get videos to work on both Edge and Chrome

I am at a loss at this point and any helping hints would be useful. I have an inkling that it might be put to my playback device but it wouldn't explain why it plays just fine on other browsers.

Any ideas?

Asked by Aidoneus 2 iminyaka edlule

Last reply by Aidoneus 1 unyaka odlule

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browser oversized wont stay at resized position after restarting browser, cpu was shut down last night cpu was fine, off for ten hrs restarted, everything on cpu oversized, reset icons n windows, started firefox it to was oversiz

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows… (funda kabanzi)

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows enlarged to "large icons" those were reset, open firefox it to was enlarged, reset to 80% zoom , but it will not stay 100% size is NOT 100% size i want or had, how to set so it will stay...and why did it change in first place "on its own" thanx for your help...vic

Asked by oetkbtytr 2 iminyaka edlule

Answered by FredMcD 2 iminyaka edlule

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Gracefully handle memory exhaustion

I really want to use firefox. I really do. But firefox's memory management is making that very difficult. I have 8GB of RAM, which really ought to be enough, but inevita… (funda kabanzi)

I really want to use firefox. I really do. But firefox's memory management is making that very difficult.

I have 8GB of RAM, which really ought to be enough, but inevitably, over time, firefox will munch and munch and munch until it has consumed all of it.

And then... my system crashes. I lose work. I get angry.

Well, okay, I use linux, so after this happened a few times I stuck firefox in a systemd scope and limit it to 90% of the memory of my system. At first, that didn't work because firefox would simply eat into the pagefile, until it had consumed all of it (or as much as I entitled it to), at which point firefox would desperately try to do.... something, very frantically, which would lock the CPU usage to 100%, again bringing down the system. So I limit its RAM and prohibit it from using the pagefile, and now, it's just firefox that dies.

....

But, really, that's still a problem. I still have emails partially written, forms filled out, work is still lost. Is it really so abhorrent to take out the trash that you'd rather just commit suicide instead? I say take out the trash, because firefox will restart, reload those very same tabs, and carry on with a fraction of the memory usage. Something's been dropped, and it wasn't important (well, other than the content of that email I've been composing for the last half hour).

So. If I'm going to continue using firefox, which I would very much like to do, there needs to be some way for it to gracefully say to the user: "I've run out of available memory. I'm going to have to..." (for example) 1. perform garbage collection (do whatever 'minimize memory use' seems to do... which is not much, but something that really ought to be the default action in this situation) 2. clear the buffer of some videos being played, or some cached results or something, i dunno. 3. gracefully stop loading the current tab, or process, or whatever, and say to the user "I've run out of resources to continue. Please choose one or more tabs to close in order to continue"

Then, at least, I can sacrifice my background music tab, or something else unimportant, to buy enough time to copy that email into notepad, submit that form, or just run 'minimize memory usage', and be able to carry on.

Asked by ymousa85+firefox 7 izinyanga ezidlule

Last reply by ymousa85+firefox 2 izinyanga ezidlule

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Task Manager option missing from profile

I have recently updated directly from v89 to v92.0.2. Since then, I do not have the task manager option in the dropdown menu > More tools. Screenshot attached shows wh… (funda kabanzi)

I have recently updated directly from v89 to v92.0.2. Since then, I do not have the task manager option in the dropdown menu > More tools. Screenshot attached shows what I mean. This issue does not exist on a new profile if I were to make one, but I am trying my best to avoid transferring everything to a new profile if I have to.

If the only solution is to indeed use a new profile, I would like to know if there's a way to transfer addons and their settings through file copying and pasting.

Thank you for the help!

Asked by re11ding 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Netflix Error F7121-3078

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox. "It mean… (funda kabanzi)

I tried to watch Netflix on your browser but got the error message above with a statement along the lines that I needed to install the latest update of firefox.

"It means that the version of Mozilla Firefox you're using on your computer is no longer supported. Follow these steps to fix the problem."

I did update and restarted the browser and later my computer, the same message is appearing.

Asked by rangikudoug 2 iminyaka edlule

Last reply by Kiki 1 unyaka odlule

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When trying to access spectrun.net to watch TV on a Windows 10 PC I get the error: WLP-4005. I was previously able to access with no problem

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windo… (funda kabanzi)

I have cleared out site and cookie history with no success, How do I eliminate this error. Other browsers have no problem with accessing the Spectrum TV app on this windows pc.

Asked by P M 2 iminyaka edlule

Answered by P M 2 iminyaka edlule

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Can't log on to my Vanguard account

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging … (funda kabanzi)

My new computer is running Windows 11. I just tried to log on to my Vanguard account and the Logon button has no response. Using Microsoft Edge I had no problems logging on so the issue must be with Firefox security controls. I have turned off Ad Blocker Ultimate as well as made an exception for cookies from this site. What can I do to fix this?

Asked by Steve 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Locations of my connected service

Hi, Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the… (funda kabanzi)

Hi,

Each time i start firefox on my laptop and syncing firefox, it shows a different location than my actual place that i am logging in(different country) . I was at the location roughly ten months ago.

Asked by prometeh 1 unyaka odlule

Last reply by prometeh 1 unyaka odlule

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YouTube videos refuse to play and buffer indefinitely.

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player,… (funda kabanzi)

Recently YouTube videos have stopped playing when I'm using the Firefox browser on Windows 10. This has occurred both on my laptop and on my desktop computer. The player, surrounding website, comments, description, etc. all load correctly. The video does not, instead displaying either the video's thumbnail and a buffering symbol, or a blank black screen and a buffering symbol. The time codes on the video load correctly. Ads do not play either, and instead after about 15-30 seconds of buffering the "skip ad" button appears in the lower right hand corner of the video. Videos play normally on both Chrome and Edge, and all other media content appears to load correctly (music/spotify, videos on social media websites, etc.)

So far I have tried: - Running Firefox in troubleshoot mode - Refreshing Firefox - Clearing the cache - Disabling and re-enabling hardware acceleration (didn't work either way) - Uninstalling and reinstalling Firefox - Rebooting my machine - Waiting for the problem to fix itself (it's been two weeks on my main desktop/tower and it's still not working).

At this point the only thing I haven't tried is messing with advanced config settings, and I'm avoiding that since I have no idea what any of them actually do (despite what certain reddit threads recommend).

As far as I'm aware, no specific update to either of my machines or Firefox has preceded the issue appearing. It's been going on on my desktop computer for about two weeks, the problem just started on my laptop last night.

It's worth nothing that I usually use UBlock Origin, Simple Tab Groups, and Facebook container. Those extensions are not currently installed since I had to reset my browser in the process of trying to fix the issue.

I can also confirm it's not an internet issue; speed tests show normal download/upload speeds for my wifi, and those have not varied since the issue began. All of my drivers are also currently up to date.

Asked by duskscales 2 iminyaka edlule

Last reply by a111bear 1 unyaka odlule

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No audio on any websites

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done… (funda kabanzi)

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done all the tips provided to no avail, I still have no sound

Asked by dibella_charisma 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Captive Network login, redo: Detectportal?

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked… (funda kabanzi)

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked off, and must log in again. (The non-internet, WiFi connection remains active; but I'm neither logged in nor online.) How do I re-initialize the automatic login function ("detectportal"?)?

Closing, and re-starting FireFox again doesn't work; it initially tries to go to my homepage instead... *but it can't*, because I'm not online. I can't go to the login page's displayed URL, for the same reason. I have to actually restart the computer, loosing whatever I'm doing, then start FireFox. Then, and only then, can I get it to go to the network login page so I can login and continue.

Is there a button, "about:thingie", or setting I can use to reinitialize the automatic login page search & display mechanism? Rebooting the whole computer is a xxxx.

Asked by ReggieA 1 unyaka odlule

Answered by ReggieA 1 unyaka odlule

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Keep extensions separate in same Firefox account on different machines

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed a… (funda kabanzi)

I use a Firefox account on two different machines- one is a Mac and the other is a Windows machine. I have some programs installed on the Windows machine that installed an extension for Firefox. Those programs are not Mac compatible but because of the same account, those extensions were copied to the Firefox installation on Mac. I was wondering if there is a way to isolate the extensions to just the windows installation? Thanks!

Asked by Sunny 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Repeated MOZILLA_PKIX_ERROR_OCSP_RESPONSE_FOR_CERT_MISSING on legit Microsoft URL

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than … (funda kabanzi)

Is there any way to set an exception? I keep getting an error on this totally legit website -- and of course Microsoft isn't going to offer me any solutions other than to use Edge (which works)

https://msdn.microsoft.com/en-us/library/8kb3ddd4(v=vs.71).aspx

Asked by monique11 1 unyaka odlule

Answered by AliceWyman 1 unyaka odlule

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Firefox misses first key stroke in text fields

Like the title states, whether it be the search bar, url bar or any other text field the first key stroke of input is not registered and doesn't display. Once I've begun… (funda kabanzi)

Like the title states, whether it be the search bar, url bar or any other text field the first key stroke of input is not registered and doesn't display. Once I've begun to type the missed stroke happens and then all is fine until I pause typing for around 30 seconds then the missed stroke happens again, otherwise I can continually type with no issues. This began a couple months ago and I assumed it was the old keyboard I was using so I bought a new one and the problem still persists. This issue is exclusive to Firefox and no other program or browsers on Windows 10. Firefox is fully updated, Version 94.0.2 (64-bit) at the time of writing this. I have "refreshed" Firefox and removed all add-ons etc. and the problem still exists. Thanks.

Asked by escapablereality 2 iminyaka edlule

Answered by jonzn4SUSE 2 iminyaka edlule