Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Downloads fail

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeate… (funda kabanzi)

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

Asked by gingersewsinsc 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Profile lost all data (bookmarks, extensions, everything)

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. Th… (funda kabanzi)

I use a MacBook Pro. I recently created a new profile for Firefox (for work purposes) and set it as the default profile, because I'm trying to get off Chrome entirely. The preexisting no-longer-default profile contained all my "personal" data - bookmarks, extensions, etc. Continued using both profiles for about a week with no issues. Last night my MacBook updated and when I reopened Firefox, the new default profile was fine, but when I went into about:profiles and launched the secondary profile in a new browser, it was completely empty - no history, no bookmarks, no extensions, nothing. That's at least a year's worth of data completely gone. I've looked through support articles and past folks' questions and am just completely lost as to how to restore it or what went wrong. If it's not possible to restore that data, how can I at least prevent this from happening again? I've very much lost trust in Firefox profiles because of this. Help please?

Asked by kaydeefalls 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Shortcuts

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work. From Alex … (funda kabanzi)

Hello Mozilla Support, I want to ask how to turn off suggested websites on my home shortcut. I searched on the internet, but everything I tried didn't work.

From Alex

Asked by Alex 6 izinyanga ezidlule

Last reply by Terry 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

get error in fgoogle search

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and cl… (funda kabanzi)

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Asked by Mary 6 izinyanga ezidlule

Last reply by Mary 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Dragging web page elements causes them to increase in size

I often drag elements on trello.com. Whenever I drag an element, that element seems to double in size, making it hard to see what is underneath. Attached is an example.… (funda kabanzi)

I often drag elements on trello.com. Whenever I drag an element, that element seems to double in size, making it hard to see what is underneath. Attached is an example.

I believe this is related to the fact that I am running Linux/X11 and my DPR is 2. From about:support:

  • Window Device Pixel Ratios 2,2,2,2
  • Window Protocol x11
  • OS Linux 6.1.0-13-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.55-1 (2023-09-29)

Is there an about:config setting or anything that will prevent scaling dragged elements?

Asked by jayenashar 6 izinyanga ezidlule

Last reply by jayenashar 6 izinyanga ezidlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

I Keep Getting an Error Message

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem starte… (funda kabanzi)

I have been getting this error message for over a week now, PR_END_OF_FILE_ERROR. My internet is fine and I have restarted my computer a few time since the problem started. I have added some sites to the Exceptions list but even then they don't work properly. I have tried refreshing Firefox and changed the profile and they both didn't fix the problem. I am sadly not knowledgeable enough to make sense of the Web Developer Tools. The attached image is what my YouTube page looks like after add the site to the Exceptions list.

Asked by Jason Worlock 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Click X (Twitter) link always goes back to previous link when Google Analytics Suppression AddOn installed

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to a… (funda kabanzi)

Running Firefox 120.0.1 on Windows 10. I also run Vivaldi and test with Chrome. I installed Google Analytics Opt-Out add-ons on FF, Vivaldi, and Chrome. When I go to any site with links to X (Twitter), and click on the link, instead of that link appearing the last X link I went to appears. If I click again I get to the correct link.

When I disable the Google Analytics Opt-Out add-on all works fine. This doesn't happen with either of the Chromium browsers, so I'm thinking there's something happening in Firefox by avoiding Google analytics that isn't in the Chromium browsers. In addition, this behavior began within the past couple of weeks of recent FF updates.

I installed several different Google Analytics add-ons and the same thing happened in FF, but not in the Chromium browsers.

Any ideas? I know I can disable the analytics crushers but I really don't want Google hijacking my browsing.

Asked by Bill 6 izinyanga ezidlule

Answered by Bill 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Cannot disable session restore

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any… (funda kabanzi)

Whenever I open Firefox, it opens every tab from my previous session. I don't want this - if I closed the window, it was because I wanted it closed, and I don't need any automated system to re-open everything on the off chance I was wrong. I believe the setting for this is on the General tab, but as you can see in the attached screenshot, it's definitely off, yet the feature won't go away. I also tried changing the config settings, as listed here:

https://askubuntu.com/questions/1285172/firefox-always-restores-windows-and-tabs-after-reboot

, but it had no effect.

How do I stop Firefox opening these tabs without permission?

Asked by Kazza 6 izinyanga ezidlule

Answered by Kazza 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Videos can't be played at higher playback speed on Youtube

Videos can't be played at higher playback speed Bug On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Usin… (funda kabanzi)

Videos can't be played at higher playback speed Bug

On firefox, I cant play videos at higher playback speed or it'll only play audio or video will endlessly buffer. Using user-agent spoofer and changing to chrome makes it a little less worse but still the problem sustains. On Brave, the video doesnt have any effect of higher playback speed rather it'll make the video buffer and have very strong red contrast.

Asked by kapish1233 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes on my new pc

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-58… (funda kabanzi)

I have recentlly built a new pc. I have updated windows, graphcs drivewrs and checked that the ram is good. I have submitedn the crash log: bp-c292b4b1-dbec-41f5-a25f-5823f0231202

Asked by SA_Dragon 6 izinyanga ezidlule

Answered by SA_Dragon 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Fake MCAFEE SECURITY ALERT KEEP POPPING UP

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose… (funda kabanzi)

Fake MCAFEE SECURITY ALERT KEEP POPPING UP in the last 24 hours. How do I get rid of this? I do have McAfee and ran a scan. Scan results no virus. I do not want to lose the current tabs session that I have open, if possible??????

Asked by Paulsen5257@comcast.net 6 izinyanga ezidlule

Last reply by Paulsen5257@comcast.net 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Twitch on second monitor stops playing after 10 minutes

I have two monitors, and I usually keep a stream/youtube video open on the second monitor while I browse the internet/play games. I used to do this all the time in OperaG… (funda kabanzi)

I have two monitors, and I usually keep a stream/youtube video open on the second monitor while I browse the internet/play games. I used to do this all the time in OperaGX, but I recently changed to Firefox, and I've noticed that after about 10 minutes, the video or stream stops playing, and I have to manually pause and unpause the stream to get it running again. I have checked online, and I found a fix related to the about:config setting "network.http.throttle.enable" as "false" and the "network.http.throttle.version" as "1", but my firefox already had these settings like this.

Asked by NebulaMysti 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Why is Firefox suddenly not remembering any of my logins or passwords?

Why is Firefox suddenly not remembering any of my logins or passwords? When I go into Preferences > Security, the box to "remember logins and passwords for websites" … (funda kabanzi)

Why is Firefox suddenly not remembering any of my logins or passwords? When I go into Preferences > Security, the box to "remember logins and passwords for websites" is checked. When I click on saved passwords they all are there. The do you want to save box is there if I have changed a login, or added a new web site. I am not in private browsing mode. The problem seems to happen every time I install the latest Firefox update, or Windows 10 Pro updates. Some of my apps want to know if I am using a new device.

Asked by shel3 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Background color of find box /url box when you select or type over a url

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used t… (funda kabanzi)

HOW DO I STOP the background from being black? I can't read the URL i am selecting to copy in the URL address box. In prior versions, the use systems color option used to work. Now it doesn't. Plus the pull down that shows up is the most god awful seaform green i've ever seen. I WANT MY SYSTEM COLORS BACK

Asked by arens3 6 izinyanga ezidlule

Last reply by arens3 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Tab Reloader not saving tab reload options anymore

On FF 120.0.1 and Tab Reloader 0.6.1 I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years… (funda kabanzi)

On FF 120.0.1 and Tab Reloader 0.6.1

I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years, the tab reload for the 6 tabs were saved after restarting FF. I didn't have to go back and tell tab reloader to reload after restarting FF. Maybe once and a while one tab didn't get the reload saved on a restart, usually always the same one.

Now when I restart FF none of the tabs have saved the setting to reload every 1 hour.

This has been going on for the last 2 releases of FF updates and there hasn't been any updates for tab reloader. Does anyone know why this is happening, I haven't changed anything in settings. I did uncheck hardware acceleration to see if that would fix another issue, but tabs weren't reloading after restart prior to that change on hardware accelation.

Asked by Jer 6 izinyanga ezidlule

Last reply by Jer 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox won't open unless EXE is renamed

After my PC rebooted, firefox will not open unless I rename the EXE to something else. Steps already taken 1) Refresh firefox 2) reinstall firefox (including after wipin… (funda kabanzi)

After my PC rebooted, firefox will not open unless I rename the EXE to something else.

Steps already taken 1) Refresh firefox 2) reinstall firefox (including after wiping all data from PC) 3) delete parent.lock 4) check Microsoft account - I am NOT content filtering. I am the sole user in my "family" and the app lists me as the organizer. I have zero way to even set UP content filtering.

I am at my wit's end. I can't set it as a default browser because the EXE doesn't match.

Device name LAPTOP-ONUJ626J Processor AMD Ryzen 5 3550H with Radeon Vega Mobile Gfx 2.10 GHz Installed RAM 8.00 GB (7.81 GB usable) Device ID A6F1AC94-C536-41A0-A460-2CFF0CDDC41C Product ID 00325-81531-34579-AAOEM System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display OS: Windows 10 Home Version 22H2 (OS Build 19045.3693)

Asked by Kurai Suzaku 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule