Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Keep getting message "Failed to check for updates."

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until … (funda kabanzi)

Recent issue, April 2024. Had version 124 Firefox on Win10 computer and went to Help - > About to have Firefox check for updates. This has worked just fine up until now. The message "Failed to check for updates." is shown in the About screen. I have uninstalled and re-installed Firefox with the same results. Have also un-installed Firefox, un-installed Mozilla Maintenance, then removed Firefox data from App Data folder in user directory, then re-installed with the same results. Also, now when I access a local media server, I keep getting the message "Firefox is installing components needed" and that never goes away. Any ideas?

Asked by R_Welsh 3 emasontweni adlule

Answered by R_Welsh 3 emasontweni adlule

  • Kusonjululiwe

message from Firefox: Firefox is already running but not responding, the old Firefox process must be closed to open a new one.

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have… (funda kabanzi)

This only happens when clicking a link from an email in Thunderbird most of the time it is a news platform. I have to copy the link and open a new tab in Firefox to have it work.

Asked by Simson FireFox 6 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

Touch keyboard not working with firefox

Hi, I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does… (funda kabanzi)

Hi,

I have windows 11 pro 23H2 and latest Firefox installed. I have no keyboard attached to computer and when I touch the adress bar nothing happens, touch keyboard does not show up. I tried with 3 different computers. Edge and Chrome works and shows the touch keyboard. Any suggestions or is there a bug?

Asked by Petri Salonen 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

  • Kusonjululiwe

Google Sheets - Scrolling Issue

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll … (funda kabanzi)

As of today, I am unable to scroll with my mouse in google sheets. The scroll bar on the right disappears and I'm taken to the bottom of the spreadsheet and can't scroll back up. I have to use CTRL+Home and then the arrow keys to go down the rows. This appears to be only on Firefox. I tried a different browser and it worked fine.

Asked by Maria Quetell 1 inyanga edlule

Answered by Sean Thomas 1 inyanga edlule

Norton Safe Web

Have just noticed that there are no longer green Norton check marks against web results. Have spent all morning in live chat with Norton. They say it is the way it has b… (funda kabanzi)

Have just noticed that there are no longer green Norton check marks against web results. Have spent all morning in live chat with Norton. They say it is the way it has been set up. Very disappointed as they check marks were very useful.

Asked by kathyevans154 1 inyanga edlule

Last reply by kathyevans154 1 inyanga edlule

Can't screenshot a specific tweet

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before… (funda kabanzi)

For some reason when I try to download a screenshot of [this tweet] it fails every time; I tested it and it's just that tweet specifically. This has never happened before and I assume it's just a bug since copy-pasting still works. Any help with this?

Asked by Anonymous 4 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

  • Kusonjululiwe

Websites tell me I need to enable Javascript despite the fact that it is enabled

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off t… (funda kabanzi)

Today a website told me I needed to enable JavaScript in order to continue, despite the fact that it is enabled. At first, when I received this message, I turned off the "NoScript" extension and tried again, but the website still gave me that same message. So then I went to the about:config page. and it showed that JavaScript is enabled because it showed a value of "true". This sort of thing has happened more than once in the past. I'm forced to go to another browser such Microsoft Edge or Chrome, where I do not encounter this problem. Why is this happening in Firefox, and what can I do about it? My operating system is Windows 10 Professional, and if you need any other details, please let me know. I will appreciate your assistance.

Asked by Larry951 2 izinyanga ezidlule

Answered by zeroknight 2 izinyanga ezidlule

  • Kusonjululiwe

Firefox and Google Recaptcha

I recently switched ISP and now when I try to google anything with firefox I keep getting this message appear: "Our systems have detected unusual traffic from your compu… (funda kabanzi)

I recently switched ISP and now when I try to google anything with firefox I keep getting this message appear:

"Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot."

It prompts me to click 'I am not a robot' then pick out which lights have cars etc in them. Worked fine before the ISP change. Some notes:

- This does not occur on Microsoft Edge or Chrome. - The only add on I have is Ublock but it still does this when I have that disabled. Plus I have Ublock on Edge and there are no issues.

If it's my IP address, then why does this ONLY appear when I use Firefox? Surely it would also appear when using google on any browser if my IP address was in question...

From what I am reading online, my only option is to either: - Use a different search engine ; or - Use a different browser.

I'm curious to hear other people's thoughts on this.

Asked by COURIER 6 2 izinyanga ezidlule

Answered by cor-el 2 izinyanga ezidlule

You're offline (NO! I'm NOT)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something… (funda kabanzi)

I've tried EVERYTHING I can think of to fix this issue. When 'trying' to open a YouTube video in Firefox, I'm 'informed' that I'm offline - try reconnecting (or something like that). I'm NOT offline. Three other browsers have NO problem opening these YouTube videos; it's only Firefox. Can someone PLEASE come up with a REAL resolve to this issue? I don't want to give up on Firefox and go back to Chrome. But this issue is VERY annoying. Thanks to anyone who can provide constructive resolution(s). AL R.

Asked by Al Roglin 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

I can't log into my regions online bank account.

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate… (funda kabanzi)

Greetings, I experienced this problem with the prior update, now after the current update i get this" internal Server error" Hopefully you can straighten this out. I hate using Google for anything!

Regards, Chris

Asked by glidercj 1 inyanga edlule

Last reply by glidercj 1 inyanga edlule

  • Kusonjululiwe

In last 2 weeks I no can no longer skips ads on YouTube videos

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. … (funda kabanzi)

Suddenly almost everytime I load a YouTube video I have to watch 2 - 4 min of ads, sometimes two in a row before the video starts. I no longer have the skip ad button. If I load the same link in Chrome or Edge I don't have this problem. My search engine is Duck Duck Go, but if I go to Google first and then to the video I still have the problem. I also have the Maleware Bytes ad blocker installed. Any suggestions?

Asked by eberger5 4 izinyanga ezidlule

Answered by eberger5 4 izinyanga ezidlule

Firefox Relay

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it? … (funda kabanzi)

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

Asked by claudehebert75 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

  • Kusonjululiwe

Your browser is being managed by your organization.

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Pleas… (funda kabanzi)

Hi, Please advise how to remove, disable, delete, block the new added "Your browser is being managed by your organization." to my Settings page. I'm home user .Also Please know that this is generating "FALSE FINGERPRINT CERTIFICATES" thank you

Asked by K C 4 izinyanga ezidlule

Answered by K C 4 izinyanga ezidlule

  • Kusonjululiwe

Infinite loop opening file: restarting the machine or moving handlers.json does not help, I cannot use firefox anymore

Hello, I tried opening an .md file with Firefox. It seems that this was a bad idea. Now, my browser keeps opening new tabs indefinitely. I tried rebooting my computer (I… (funda kabanzi)

Hello,

I tried opening an .md file with Firefox. It seems that this was a bad idea. Now, my browser keeps opening new tabs indefinitely. I tried rebooting my computer (I am using Ubuntu), I tried removing the handlers.json files from the .modzilla folder in my home directory, but it has no effect: whenever I try to open Firefox this infinite loop goes on right were I left it closing the browser. Please help so I can use it again! Best.

Asked by nuisso 4 izinyanga ezidlule

Answered by nuisso 4 izinyanga ezidlule