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How to repair or re-create missing profiles.ini and installs.ini files ?

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & d… (funda kabanzi)

On another user's account, cannot go back to earlier FF version, profile files missing. Cannot start _any_ revision, old or current (using OSX Sierra on that user & different FF versions - the shared data you see her is NOT the same ) details here: https://support.mozilla.org/en-US/questions/1356226

I don't see the profiles.ini and installs.ini files within the Profiles folder. I see the general format from looking at good ones in my own Profile.

Don't understand why some are "locked."

How do I re-create them using the existing Profile names, and how do I denote which to startup using (the default folder?) Can't find any Help files to explain.

This is driving me mad, we are using the same physical computer because mine broke, so I start it up off an external drive containing my drive, then I have to shut down & restart on the internal drive to work on it, but then I don't have access to my saved files or to post on the forum.

Asked by FireFoxSucks 3 emasontweni adlule

Last reply by jscher2000 3 emasontweni adlule

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Firefox can no longer play Netflix movies

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your brow… (funda kabanzi)

Firefox can no longer play Netflix movies. Firefox loads the Netflix site. Firefox attempts to play the movie. Then, Firefox can't play the movie. Netflix says "Your browser is no longer supported." This happens every time there is a Firefox update! Do you guys not test your products in development before release? Please fix your product. I tried all your 'help' items.

Asked by 808state 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

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Office 365 cookie issue

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Kno… (funda kabanzi)

I have configured FF to block all cookies under "Browser Privacy" the custom setting allows "Choose which trackers and scripts to block. and I selected "all cookies". Knowing that all cookies will be blocked I logged into office 365 and allowed manually cookies through "view page info" I then selected "set cookies" to allow expecting full access to office 365 mail, but this did not occur. What happened is I logged into office 365 and could see the icons and my login name but could not read the mail.

Office 365 gave the message "we couldn't sign you in please try again" yet I could see my log in name and the office 365 icons for mail, calendar etc.. just not the actual data. If I allow cookies in Browser privacy (which i take it allows cookies always) it woks.

I bring this up because it seems like something is missing in cookies that is not represented in FF.What is the difference between browser privacy cookies and allowing it through view page permissions? Can anyone offer an explanation?

Asked by Mace2 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

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Spell checker not working

Hi Guys and Girls, For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working. I have a new MacBook Pro and set… (funda kabanzi)

Hi Guys and Girls,

For the love of all that is keeping me alive at the moment please help solving the issue of spell checker not working.

I have a new MacBook Pro and setup Firfox by installing it and siging in to sync.

The spell checker does not underline the words as I type here or in Google or WhatsApp Web.

Also when I right click no language opion appears.

I does work in Gmail for some weird reason.

After follwing a suggestion of installing an add-on dictionary and resarting Firefox, no change came about.

See attached for more...

Thanks in advance for your help.

Asked by schalas 1 unyaka odlule

Last reply by cor-el 9 izinyanga ezidlule

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Bookmarks Toolbar

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar i… (funda kabanzi)

How can I put bookmarks in the toolbar at the top where it used to be? When I bookmark to the toolbar I can omly find them by clicking Bookmarks and clicking on toolbar in the drop down.

Asked by marti1owl 6 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

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firefox 82.0.2 I cannot export bookmarks

Hi all I am running firefox 82.0.2 and I cannot export my bookmarks to html When I take the jon file and check it on another browser many bookmarks are missing like a lot… (funda kabanzi)

Hi all

I am running firefox 82.0.2 and I cannot export my bookmarks to html

When I take the jon file and check it on another browser many bookmarks are missing like a lot

Is there a tool I can use that will export my bookmark -- so the job gets done and I will remove my current version of firefox

Thank you all

Asked by Jesus 11 izinyanga ezidlule

Last reply by FredMcD 9 izinyanga ezidlule

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new print menu terrible

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog",… (funda kabanzi)

The latest version 84.0.1 for Mac now opens a new print menu, which is terrible. How do I force it to go away and permanently default to "print using the system dialog", which "Firefox help" never heard of. I can't find any way to get rid of it. It is a hateful change to Firefox, I hate it and my sister is in tears. She hates computers anyway. Seniors can't handle these dramatic changes.

Asked by jmaroon452 10 izinyanga ezidlule

Last reply by jscher2000 5 izinyanga ezidlule

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Website is not displaying correctly

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the … (funda kabanzi)

Hey, my website "www.kosmetikstuebchen-nicole.de" is not correctly displaying in Firefox Browser. In Google Chrome, Opera and Safari there is no problem. You can see the problem on the screenshot. I still ask my provider "Host Europe" if they are able to explain, why during using the Firefox Browser the website is not correct. They just told me, that maybe there might be a problem with the accessability view, but they were not able to solve the problem! Is there anybody who can help me to solve that problem? Thanks a lot! Alexandra

Asked by alexandraesser 7 izinyanga ezidlule

Last reply by schnrl 7 izinyanga ezidlule

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Cannot open Firefox because "Firefox Profile Missing or Unavailable." But I did find it in my Library. Using MacBook Pro, High Sierra

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable." I found the profile in my Library. Looked for internet advertised "… (funda kabanzi)

Suddenly! Cannot open Firefox because of the error message: "Firefox profile missing or unavailable."

I found the profile in my Library.

Looked for internet advertised "Firefox profile manager," but could not find it. Only one I could find was obsolete.

Thank you.

Asked by Rob 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

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history in search bar not updating

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how of… (funda kabanzi)

Running FF for Mac 85.0.2 but has issue in previous version. The history on the search bar is not updating. Previously, the list of sites would appear depending on how often they were accessed. i.e. most popular would be first on the list and the order would change depending on usage. That list no longer updates. There is still a list but it never changes. I have cleared forms and search history but the same list keeps coming back.

Asked by ed71 9 izinyanga ezidlule

Last reply by jscher2000 9 izinyanga ezidlule

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Making right-click behave as it does in Chrome.

Hello, I have wanted to move from Chrome to Firefox for some time and I finally got to try it out today. Something that has bothered me since the beginning is that right … (funda kabanzi)

Hello, I have wanted to move from Chrome to Firefox for some time and I finally got to try it out today. Something that has bothered me since the beginning is that right clicking when the cursor hovers over text behaves differently than I'm used to.

This is the behavior I want:

  1. User action: With the cursor over text.
  2. User action: Right click / double click if in Mac
  3. Browser action: The word that the cursor is hovering should be automatically selected and the appropriate actions (copy, select all, search…, etc.) should appear in the contextual menu.

Instead of those options in the contextual menu, the normal page options are appearing (Save Page As, View Page Source…).

Where do I change this behaviour?

Additionally, how can I make the contextual menu include the «Look Up "foo"» option as it does in Chrome (Mac)?

PS: check the names of the images; basically: Chrome; Firefox-what-I-get; Firefox-what-I-want

Asked by WallYE 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

Top sites

My top sites have disappeared and/or changed to sites not visited very much. And there is now no Top Sites box to check in Preferences. This means that when I click the … (funda kabanzi)

My top sites have disappeared and/or changed to sites not visited very much. And there is now no Top Sites box to check in Preferences.

This means that when I click the URL box, it used to drop down with 5 or 6 of the sites I visited the most. Those are gone and replaced with sites I don't visit very much.

Please help!

Asked by ShaunTru6 5 izinyanga ezidlule

Last reply by jscher2000 4 izinyanga ezidlule

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Is there a way to quickly hide all extensions?

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue. In chrome (iron, opera...) … (funda kabanzi)

When I record screencasts, I don't want people to see what extensions I'm using. For one, it's distracting, for second, it's a privacy issue.

In chrome (iron, opera...) I can quickly drag and resize the extensions area so nothing is seen. Fast an easy.

Is there a way to do this in Firefox. I am open to extensions or keyboard shortcuts as well!

(Pinning to overflow menu is not a solution. It takes many clicks and a long time.)

Thank you for any help.

Asked by filip 9 izinyanga ezidlule

Last reply by cor-el 8 izinyanga ezidlule

updated system theme is not accessible and cannot find one that is.

The new base system theme for FireFox is not accessible. I cannot visually tell when one tab shifts to another. Three's not enough contrast. There's no line that marks th… (funda kabanzi)

The new base system theme for FireFox is not accessible. I cannot visually tell when one tab shifts to another. Three's not enough contrast. There's no line that marks the shift from one tab to the next. I tried countless contributor themes and they're all lacking the same feature - a physical break between tabs. Fades on text are also not accessible. Please fix this issue!

Thank you, Nanette visual deficits in Minnesota

Asked by Nanette 5 izinyanga ezidlule

Last reply by pg_78 5 izinyanga ezidlule

Proton tabs

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it hard… (funda kabanzi)

With Firefox 91, I can no longer disable the hideous Proton changes to tabs. Separating tabs from their content is a really poor user interface decision. It makes it harder to tell which tab is the current tab. With Proton, the active tab is slightly brighter than the inactive tabs. For older folks and color blind folks, this makes it all but impossible to to tell which tab is active.

If you won't come to your senses and revert this bad user interface decision, then at least add an official option to disable it and go back to the old tab style that other browsers use. If you won't do that, then I will just have to use a different browser. Which makes me very sad, because aside from your bad sense in user interface design, I loved Firefox.

Asked by Daniel Ethier 3 izinyanga ezidlule

Last reply by p.f.sanderse 3 izinyanga ezidlule

How do I update to a specific version of firefox?

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download … (funda kabanzi)

I'd like to update my mac's firefox, but not to the latest version. I know about the directory of releases, but I can't seem to find advice on what to do once I download the file. I don't want to create a separate profile, or risk messing up the profile/settings I have currently. So, any thoughts? Thank you in advance for the help.

Asked by N21 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Videos freezing, Pages taking forever to open, what's up?

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or… (funda kabanzi)

I am getting more & more frustrated and exasperated, as simple browsing has become tortuously slow, with many sites taking forever to load, or only partially load, or have to be refreshed a couple times, to finally get it to load. And videos constantly freezing up, despite lots of free RAM, and a very high-speed internet connection. I assumed whatever was causing this would've been addressed in the last update, or two, but no, it's only getting worse.

Asked by StevenCee 4 izinyanga ezidlule

Last reply by FredMcD 3 izinyanga ezidlule

Firefox 91.0 ==> UI issues with appearance of fields, buttons

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under… (funda kabanzi)

Updated to Firefox 91.0 (MacOS 10.13.6 High Sierra) ==> UI issues with fields showing no color, inappropriate color, window transparent/skeletal appearance where under-window is visible / inability to use selection buttons. Normally I could solve this by deselecting graphics acceleration but in 91.0 FFx this doesn't solve the problem. If FFx Team Members are reading: Please fix, thanks.

Asked by pmaisonpierre 3 izinyanga ezidlule

Last reply by wisdomoflove 3 izinyanga ezidlule