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  • Okugcinwe kunqolobane

Which firewall exceptions do I need to define to allow automatic updates?

At work, my work machine keeps getting this message: "Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it." The… (funda kabanzi)

At work, my work machine keeps getting this message: "Firefox can't update to the latest version. Download a fresh copy of Firefox and we'll help you to install it."

There are several threads found in various blogs of how to get past it. I've tried several to no avail. At this point, I'm thinking about if there needs to be a firewall exception added by our network administrator to allow updates to automatically download firefox updates. A previous thread asked this question, but I'm not clear if the answer is what I think it is. The answer suggested says to here's the thread:

"The update URL is generated via the app.update.url pref that you can inspect on the about:config page." The app.update.url says this: https://www.mozilla.org/%LOCALE%/firefox/. Is that what we need to put in? If so, why didn't the answer just say that?

The next part of the answer suggests downloading and installing a Live HTTP Headers extension, then going to Help about firefox. I did this, but nothing populated the extension.

This may seem like two problems posted here, I can repost the error as a separate issue if desired and we can address what exceptions here.

Thank you very much for any help you can give.

Mike

Asked by indianamichael1 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

no history or bookmarks, tried everything

I've tried every solution already on this forum. I've gone from 1) never seeing any history or being able to save a bookmark, to 2) being able to save them and have histo… (funda kabanzi)

I've tried every solution already on this forum. I've gone from 1) never seeing any history or being able to save a bookmark, to 2) being able to save them and have history while the browser is open (they'd vanish when I'd close it), to 3) now history and bookmarks will stay if I close the browser, but as soon as my computer is turned off and on again, they are gone. So I guess there's progress being made, but I still would like to have a fully-functioning browser. I've uninstalled and reinstalled Firefox several times, hoping that would fix it. Please help.

Asked by icenogle.rachel 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

I can watch videos yet I can't comment, favorite, save for later, access account, etc. on YouTube

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize yout… (funda kabanzi)

I have spent hours, literally, trying to fix this issue by following firefox community help guides yet nothing I've found has solved the problem. I can fully utilize youtube, with similar addons installed , on google chrome and microsoft edge without any problems yet firefox will allow only videos to be watched on youtube - nothing more. When I try to comment it says: Returned error , when click on the (save) button; nothing happens, when i click on my account icon a blank window opens with a circle spinning in the center endlessly - - the extent of functions is limited to, watching videos . I've manually installed Adobe flash, I've tried disabling the polymer function, I've tried the safe mode with my firewall disabled (I made sure that the microsoft firewall did not enable when I disabled Kaspersky), I went into about:config and did all the adjustments... there is quite a number of other things I did over the course of three hours. In the picture I have one picture showing my firewall/addons disabled with firefox in safemode while in the other picture the firewall/addons are enabled. System Information

Asked by omegainitiate 9 izinyanga ezidlule

Last reply by jahinson2002 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Keep getting "firefox can't update to the latest version" almost every day

I didn't used to receive this,but I keep getting the Keep getting "firefox can't update to the latest version" message on a pretty regular basis. I have downloaded and in… (funda kabanzi)

I didn't used to receive this,but I keep getting the Keep getting "firefox can't update to the latest version" message on a pretty regular basis. I have downloaded and installed the latest copy a few times, but then I still get this message.I haven't tried uninstalling the browser in control panel, but I thought I'd check this first. Current version: 82.0.2 This is happening on my work machine (Microsoft Surface) running Windows 10.

Thank you Mike

Asked by indianamichael1 8 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

the cookie "fakedomain.com" is safe or not

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and… (funda kabanzi)

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and i attached the image of that cookie

Asked by pavithran9676 8 izinyanga ezidlule

Last reply by Balázs Meskó 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Inserting text into my website.

I tried to insert text into my website and it would not let me insert the text. I closed out of Firefox and went to my website through Safari and I was able to insert th… (funda kabanzi)

I tried to insert text into my website and it would not let me insert the text. I closed out of Firefox and went to my website through Safari and I was able to insert that text into my website. What setting in Firefox is not allowing me to insert text into my website?

Asked by emjayem55 7 izinyanga ezidlule

Last reply by TerryN21 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox opens previous tabs on startup even though this setting is turned off

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the setting… (funda kabanzi)

Whenever I open Firefox it opens a new tab for a brief moment then closes it and opens my previous tabs from my last session. I have this setting unchecked in the settings. I think that it is crashing and trying to restore my pages because of that, but there are no crash reports when I visit about:crash. I am running the latest version of Firefox and windows 10.

Asked by Luke Shuttleworth 8 izinyanga ezidlule

Last reply by TerryN21 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

a Firefox pop up box requested that I install a new version because it could not.

a Firefox pop up box requested that I install a new version because it could not. I downloaded and ran the Firefox Installer .exe It popped up a window saying... X C:\U… (funda kabanzi)

a Firefox pop up box requested that I install a new version because it could not.

I downloaded and ran the Firefox Installer .exe

It popped up a window saying...

X C:\Users\jonbr\AppData\Local\Temp\7z50F50053B\setup-stub.exe

the specified procedure could not be found

Asked by jonbrodel 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox does not open File Manager anymore

Goodday everyone, firefox automatically open my file manager, if am ask to select a file from my filesystem(Local). e.g pdfs, images. But this new version(82.0.2 (64-bit)… (funda kabanzi)

Goodday everyone,

firefox automatically open my file manager, if am ask to select a file from my filesystem(Local). e.g pdfs, images.

But this new version(82.0.2 (64-bit)). i tried sending a file to somene, but firefox cannot open file manager dialog for file selection.

Example. if i click 'browse' button below, so as to select an image file from my computer, No file selection dialog shows up.

Asked by zedonbiz 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Restore a previous session

I HAVE SYSTEM RESTORE ON MY FIREFOX. When I purposely restarted my computer, for an unknown reason, a session came up but my previous session did not automatically resto… (funda kabanzi)

I HAVE SYSTEM RESTORE ON MY FIREFOX. When I purposely restarted my computer, for an unknown reason, a session came up but my previous session did not automatically restore as usually it does. I did something in that window and was thinking about something else and deleted it, ie: the session. OH S _ _ _! Just lost my restore previous session opportunity..... I opened another session (and restore previous session was grayed - not available) and have not closed my session nor re-started since. Is there any other way to go back and recover my lost session windows and tabs? .... not from the previous session that I accidentally closed, but from the session before that? Thanks in advance. George

Asked by bentleycars 7 izinyanga ezidlule

Last reply by FredMcD 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

poblem in opening websit dramacool.so

i am not able to open the website dramacool.so, till now it was opening and was working well but suddenly it's not getting open and its showing the page of secure connect… (funda kabanzi)

i am not able to open the website dramacool.so, till now it was opening and was working well but suddenly it's not getting open and its showing the page of secure connection failed. can you please fix this problem.

Asked by bakshi.r32 7 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Picture-In-Picture button no longer launching, just pauses video on Youtube.

I literally happen right after Adobe popped up say Supports is ending. I unpopped out my video to read it because it popped up. I went back to play the video and go PIP m… (funda kabanzi)

I literally happen right after Adobe popped up say Supports is ending. I unpopped out my video to read it because it popped up. I went back to play the video and go PIP mode and nothing. I click the button overly and pauses the video.

Asked by mrbunnylamakins 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Java script web page will not print to a PDF file using DoPDF7.

NOWData - NOAA Online Weather Data at http://nowdata.rcc-acis.org/eax/ contains a web page that has a Java Script. When I click on a weather station, and click OK, then t… (funda kabanzi)

NOWData - NOAA Online Weather Data at http://nowdata.rcc-acis.org/eax/ contains a web page that has a Java Script. When I click on a weather station, and click OK, then try to print to a PDF file using DoPDF7, a save as window opens up, but quickly closes, before I can do anything. I had to use IE to do wanted to do.

Asked by wworonick 8 izinyanga ezidlule

Last reply by Jonathan Watt 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

I am trying to get Duckduckgo as my default search engine in Firefox.

Hi- I am trying to switch from Google to Duckduckgo as my default firefox serach engine. I successfully downloaded the add on and it is now enabled on firefox in the add… (funda kabanzi)

Hi- I am trying to switch from Google to Duckduckgo as my default firefox serach engine. I successfully downloaded the add on and it is now enabled on firefox in the add on section. It installed fine. That said, when I click on my magnifying glass in the search bar, it shows only the prior search engines, Norton Safe search, Discover Now, and Google. There is no Duckduckgo option to select and save as the default. What is wrong?

Asked by bbvette 7 izinyanga ezidlule

Last reply by jscher2000 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (funda kabanzi)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 8 izinyanga ezidlule

Last reply by Kiki 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Crashing, trying to find out why

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker. This morning I was having some… (funda kabanzi)

Hi there, first time posting. I have Firefox 82.0.3 64-bit and I am on Windows 10. The only add-ons I have are Ublock Origin and Adblocker.

This morning I was having some internet trouble and it turns out my ISP needs to send someone out to my house to fix it. While my internet was going in and out, Firefox seemed very sensitive to this because it would continue to crash.

I was wondering if your internet connection going in and out can cause Firefox to crash (I need to the end the process because it is unresponsive type of crashing). I don't usually have any problems with Firefox and just wanted to ask.

Thanks.

Asked by Dr.Strange 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox >79 slow to load pages

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webp… (funda kabanzi)

Was using FF 79.0. Everything worked great. I upgraded to 80 or so a while back and found that it was taking ~7-10 seconds before FF would begin to load an initial webpage, so I used system restore to go back to 79. I've upgraded to 82.0.2 and the same thing is happening. Tried going back using system restore, but system restore failed for some reason, so I'm now stuck. I haven't had success re-installing FF 79.0. Any ideas why FF would be so slow loading a page? FYI, once I'm on that website, if I click to another page on that website, it loads quickly and normally. Only seems to be when I'm moving to a new website. I'm using Windows 7.

Asked by bgula 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

I need to use an earlier version of firefox because an addon Firefox killed is litterally causing Covid-19 deaths.

I need to use an earlier version of firefox because the "Google Translate In Page" addon was killed by Firefox, and this disabling has LITERALLY caused the continuous dea… (funda kabanzi)

I need to use an earlier version of firefox because the "Google Translate In Page" addon was killed by Firefox, and this disabling has LITERALLY caused the continuous death of Covid-19 patients because we can't read about the lifesaving Covid-19 treatments on foreign sites, whose therapies are further ahead of the U.S.

I need to verify that when I load the prior version, it will allow the use of the previous addon once it's added from the addon list.

Please confirm as quickly as humanly possible.... Thank you!

Asked by cvmenn 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Readers View issues

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screens… (funda kabanzi)

With some websites, when I click on the Reader View, instead of seeing the text from the webpage it shows me what is clearly a privacy disclaimer. (See attached screenshot.) Why is this happening, and what can I do to fix it?

Asked by randomtitle 8 izinyanga ezidlule

Last reply by FredMcD 8 izinyanga ezidlule