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colors of links are incorrect

The link colors are suddenly incorrect. Normally the links are blue and the visited links are purple, but now they are pastel light-blue and pastel pink. This problem is … (funda kabanzi)

The link colors are suddenly incorrect. Normally the links are blue and the visited links are purple, but now they are pastel light-blue and pastel pink. This problem is not in Edge or Chrome. I am using Firefox 113.0.1

I have tried - rebooting windows - windows shutdown, wait, restart - changing the firefox website appearance and themes (auto, dark, light) Still no solution. Any ideas? Thanks.

Asked by jOhn+ny 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (funda kabanzi)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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Can't open first pinned tab when FF window maximized

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.… (funda kabanzi)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Asked by ozhamlet 1 unyaka odlule

Answered by ozhamlet 1 unyaka odlule

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How can I stop .pdf files from automatically downloading to my computer?

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed… (funda kabanzi)

Why has this started up again? Pdf files are automatically downloading to my computer when all I want to do is look at the file. So many files that now need to be trashed after looking at them. This problem has happened in the past, but was resolved, only now I am finding it happen again. I do not want to have files saved unless I want to save them, not Firefox deciding that any file I open should be saved. I have Windows 11 & Firefox Version 113.0.1. Is there a way to revert to an older version of Firefox?

Asked by sreller_6 1 unyaka odlule

Answered by Terry 1 unyaka odlule

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Blank bar at bottom of window on 113 version

On 112, I had my css set up to make the status bar hidden and only show the url path when I moused over it in the lower left corner of the window. It also cut itself shor… (funda kabanzi)

On 112, I had my css set up to make the status bar hidden and only show the url path when I moused over it in the lower left corner of the window. It also cut itself short to only the length of the url similar to the www.wikipedia.org box in the attached picture. After upgrading to 113, my browser has this black bar at the bottom. When I cleared out my css file, urls would show up in the bar when I moused over them. I've tried a few different css fixes but none of them will get it back to how I had it working in 112. The picture attached is what I'm getting in 113 right now with the css below. the black bar below the mouse over url goes all the way across the window and is always visible. Here is my current css file:

radiogroup:focus-visible > radio[focused="true"] > .radio-label-box {

outline: 1px dotted black !important;

}

:root{ --toolbar-field-focus-border-color: transparent !important; }

:root{ --uc-titlebar-padding: 10px; }

@media (-moz-os-version: windows-win7),(-moz-os-version: windows-win10){

:root[sizemode="maximized"][tabsintitlebar]{ --uc-titlebar-padding: 8px }

}

#toolbar-menubar[autohide="true"] > .titlebar-buttonbox-container,

#TabsToolbar > .titlebar-buttonbox-container{

position: fixed;

display: block;

top: var(--uc-titlebar-padding,0px);

right:0;

height: 40px;

}

/* Mac specific. You should set that font-smoothing pref to true if you are on any platform where window controls are on left */

@supports -moz-bool-pref("layout.css.osx-font-smoothing.enabled"){

:root{ --uc-titlebar-padding: 0px !important }

.titlebar-buttonbox-container{ left:0; right: unset !important; }

}

:root[uidensity="compact"] #TabsToolbar > .titlebar-buttonbox-container{ height: 32px }

#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

#navigator-toolbox{ padding-top: var(--uc-titlebar-padding,0px) !important; }

.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }

#titlebar{

order: 2;

-moz-appearance: none !important;

--tabs-navbar-shadow-size: 0px;

}

#unified-extensions-button{

display: none !important;

}

.titlebar-placeholder,

#TabsToolbar .titlebar-spacer{ display: none; }

/* Also hide the toolbox bottom border which isn't at bottom with this setup */

#navigator-toolbox::after{ display: none !important; }

@media (-moz-gtk-csd-close-button){ .titlebar-button{ -moz-box-orient: vertical } }

/* These exist only for compatibility with autohide-tabstoolbar.css */

toolbox#navigator-toolbox > toolbar#nav-bar.browser-toolbar{ animation: none; }

#navigator-toolbox:hover #TabsToolbar{ animation: slidein ease-out 48ms 1 }

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/tabs_on_bottom_menubar_on_top_patch.css made available under Mozilla Public License v. 2.0

See the above repository for updates as well as full license text. */

/* Menubar on top patch - use with tabs_on_bottom.css */

/* Only really useful if menubar is ALWAYS visible */

:root:not([sizemode="fullscreen"]){ --uc-window-control-width: 0px !important }

:root{

/* height if native titlebar is enabled, assumes empty menubar */

--uc-menubar-height: 22px;

}

:root[tabsintitlebar]{

/* height when native titlebar is disabled, more roomy so can fit buttons etc. */

--uc-menubar-height: 22px;

}

#navigator-toolbox{ padding-top: calc(var(--uc-menubar-height) + var(--uc-titlebar-padding,0px)) !important }

:root[sizemode="fullscreen"] #navigator-toolbox{ padding-top: 0px !important; }

#toolbar-menubar{

position: fixed;

display: flex;

top: var(--uc-titlebar-padding,0px);

height: var(--uc-menubar-height);

width: 100%;

overflow: hidden;

}

#toolbar-menubar > .titlebar-buttonbox-container{ height: 100%; order: 100; }

#toolbar-menubar > [flex]{ flex-grow: 100; }

#toolbar-menubar > spacer[flex]{

order: 99;

flex-grow: 1;

min-width: var(--uc-window-drag-space-width,20px);

}

#toolbar-menubar .titlebar-button{ padding: 2px 17px !important; }

#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Status-bar */

#main-window:not([inFullscreen="true"]) > body::after{

display: -moz-box;

content: "";

height: 20px;

border-top: solid 0px #505050;

}

.browserContainer>statuspanel { left: 4px !important; bottom: 0px; transition-duration: 0s !important; transition-delay: 0s !important; }

.browserContainer>statuspanel>.statuspanel-inner>.statuspanel-label { margin-left: 0px !important; border: none !important; padding: 0px !important; }

window[inFullscreen="true"] #browser-bottombox { display:none !important; }

window[inFullscreen="true"] .browserContainer>statuspanel[type="overLink"] .statuspanel-label { display:none !important; }

#statuspanel #statuspanel-label {

-moz-appearance: none !important;

border: 0px solid black !important;

}

Asked by drogers4114 1 unyaka odlule

Answered by drogers4114 1 unyaka odlule

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Transferring bookmarks from old hard drive to new pc

Hello, My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:… (funda kabanzi)

Hello,

My old PC crashed and I want to transfer my bookmarks from the old hard drive to my new PC running windows 11. I have unlocked hidden files, but when I ran drive:\Users\username\AppData\roaming\Mozilla\Firefox\Profiles nothing came up. I then ran places.sqlite and a list of places.sqlite appeared with some files having -wal &-shm after them?

I believe from reading here this is where my bookmarks are?

If so, how do I transfer them to my existing PC hard drive to use please? Many thanks Chris

Asked by CM 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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toolbar text vanished, can't get text OR icons back

I'm on the ESR and just updated from 112.0.2 to 113.0.1. I had text rather than icons displayed on my toolbar. Now the text has vanished and I can't find a way to get t… (funda kabanzi)

I'm on the ESR and just updated from 112.0.2 to 113.0.1. I had text rather than icons displayed on my toolbar. Now the text has vanished and I can't find a way to get text OR icons back. I have a disabled extension Classic Theme Restorer installed, but I thought it was already disabled long ago. In the Customize Toolbar dialog, the unused icons are displayed with text labels. When I drag one to the toolbar, it turns invisible like all the rest.

Asked by gsknick 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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High memory and cpu usage for just opening the browser

I been having problems with firefox using up most of my cpu while browsing some websites and it doesn't even load as fast as before. This has been happening for a few day… (funda kabanzi)

I been having problems with firefox using up most of my cpu while browsing some websites and it doesn't even load as fast as before. This has been happening for a few days now. Prior to this, firefox was fine and loading pretty quick, but these last few days have been painful.

Thinking that was a small bug, i restarted my computer. Before opening the firefox again, I opened up task manager to check how much resources will the browser be using. Before that usage would be normal and not even close to high, but opening firefox and waiting a few seconds to let the home window appear, the task manager showed that it was using all of it still.

I browsed some other help questions on this website and disabled "Use recommended performance settings", because that was one of the solutions on one of the relevant questions. But even that didn't do reduce resource usage either. Is there any way to fix this or will I have to suck it up and suffer with slow loading?

Asked by Rude Red 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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High CPU Usage in a separate process in task manager

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager. The task manager… (funda kabanzi)

I have been using firefox for more than 4 years now. But from about a year, i m facing the issue with the Sudden High CPU usage in Windows task manager.

The task manager has 2 different firefox processes. One being actual instance i am running. and the 2nd being the automatically opened in background.

i have figured out whenever i have active internet connection and my system is on charging the 2nd task automatically starts in background and uses upto 80% of cpu usage. Ending the 2nd task form task manager doesn't affect anything. only the cpu usage drops. Also Closing my firefox instance does nothing to that 2nd task.

I have tried lot of solutions i found on community. Nothing seems to help. problem still persist. I even posted comments on ongoing threads. but no reply from anywhere.

this is the last time i m trying. if i get a solution its good. otherwise i am going to shift to edge. I have no other choice.

Screenshots from multiple dates are attached.

Asked by Kj 1 unyaka odlule

Answered by Kj 10 izinyanga ezidlule

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"Speed", "Quality" and other video options multiply on some websites

Hello all, I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, … (funda kabanzi)

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

Asked by Pedro Montanari 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How can I see my bookmark folders that are in the bookmark toolbar

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmar… (funda kabanzi)

Hi, I know I'm just missing something basic here, but coming from the Chrome world I'm having a tough time with the bookmarks. I am accustomed to seeing all of my bookmark folders when I select the arrows at the end of my bookmarks toolbar. In Firefox I don't see that. I can see those folders under the bookmarks toolbar in the bookmark manager, but I would love to just be able to click on the arrows on the end of the bookmarks toolbar and have them drop down just like they did in Chrome. Do I have it all wrong? Do I always have to have my bookmark manager open to be able to bounce from bookmark to bookmark? Thanks in advance for any help.

Asked by Kathy 1 unyaka odlule

Answered by Kathy 1 unyaka odlule

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Adblocker plus

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads. … (funda kabanzi)

I have adblocker plus and is not blocking my facebook ads. (I am using it on my iMac). So I removed it, then reinstalled it and it still does not block the facebook ads.

I tried refreshing firefox 3 times but it got stuck in the "almost done" part and I had to quit firefox each time since it would not complete the process.

What else can I do?

Thanks, Martha

Asked by mpoinar1 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Importing non-csv passwords

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and … (funda kabanzi)

Hello. My laptop died and according to IT is "gone". My hard disk however can still be accessed. I was able to access my firefox profile data from the old hard disk, and I was able to find the two firefox password files (key4.db and logins.json), as described in https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data. However, when I use the procedure described in https://support.mozilla.org/en-US/questions/1416465 to import the passwords on my new firefox on my new laptop, it does not work: firefox tries to look for a csv file, but there is none: I only have the "raw" db and json files, because i never had the opportunity to "export" my pwds as a csv file. Is there a way to import pwds from one version of firefox (the one running on my dead machine) to another copy of firefox (the one running on my new machine), if those pwds have not been previously "exported" as csv files by the "original" firefox/machine? thank you!

Asked by alexandros4 10 izinyanga ezidlule

Answered by cor-el 10 izinyanga ezidlule

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Private browsing: Screenshot not available, headphones don't work

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing. Question: Does Screenshot work in Private Browsing? … (funda kabanzi)

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing.

Question: Does Screenshot work in Private Browsing? If so, how do I enable it.

Problem: When I'm in Private Browsing, my headphones aren't recognized; in normal browsing,the headphones are recognized. is this a Firefox problem or a Dell problem?

Thank you.

Asked by crogerblair1 1 unyaka odlule

Answered by lazizakhmedov1014 1 unyaka odlule

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Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (funda kabanzi)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 1 unyaka odlule

Answered by jas_samrauk 1 unyaka odlule