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  • Okugcinwe kunqolobane

Firefox craashes computer

Firefox crashes and restarts my computer all the time. What happens: Suddenly the screen just goes black and my PC boots up again. Like the power was cut for a second. W… (funda kabanzi)

Firefox crashes and restarts my computer all the time.

What happens: Suddenly the screen just goes black and my PC boots up again. Like the power was cut for a second.

When does it happen: It started in the last quarter of last year. It happens randomly when firefox is open and multiple times a day! It does not matter whether there is heavy load on the system or just few pages are open and I'm not even doing anything. I think it has happened only once while gaming (but the firefox was open that time). And generally with heavy workloads (gaming/solidworks) the PC runs just fine. Since it started I have done two clean installs of Win 10, "refreshed" the firefox, tried disabling all extensions, disabled hardware acceleration. The crash still happens.

The crash: The windows event has two errors after reboot: Event ID 6008 and 41. The crash happens so suddenly, there are no crash logs when windows boots up. It seemed so odd that I started to suspect my PSU is broken. BUT THEN I used edge browser and my computer didn't crash for a WEEK.

I miss using firefox to sync my stuff between mac, android and windows without having to log into big corporation account. But since starting to use firefox again, the crashes are back just as before.

Any Ideas how to fix this?

Asked by toores 1 unyaka odlule

Last reply by ·´¯`·...¸>-)))º> ~dbben 1 unyaka odlule

  • Okugcinwe kunqolobane

Opening local news web page crashes Mac Mini M1 system - shuts down computer instantly

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately… (funda kabanzi)

Hello, wondering if anyone else can replicate this problem or knows a solution, as its quite alarming that opening a web page should cause the whole system to immediately shut down.

The web page (tbf, advert heavy clickbait nonsense) concerned is:

https://www.lep.co.uk/health/coronavirus/dont-be-a-dick-warns-lancashire-county-council-as-controversial-new-poster-targets-unmasked-shoppers-3498413

Opening in troubleshoot mode seems ok, opening in Safari seems ok, but normal Firefox results in the shut down as page is loading.

Brief info:

Mac Mini M1 2020, 16GB running Monterey 12.0.1

Name Firefox Version 95.0.2 Build ID 20211218203254

Mac error report:

panic(cpu 0 caller 0xfffffe0028b0d614): Too many alloc retries: 502, table:0xfffffe002c567560, type:1, nelem:1 @ltable.c:489 Debugger message: panic Memory ID: 0x6 OS release type: User OS version: 21A559 Kernel version: Darwin Kernel Version 21.1.0: Wed Oct 13 17:33:24 PDT 2021; root:xnu-8019.41.5~1/RELEASE_ARM64_T8101

Asked by James 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Mac Big Sur Firefox crashes on startup every version after 89

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ p… (funda kabanzi)

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ page Word document. The only solution is to reinstall v89.0.2 and it works fine. Then not allow automatic updates.

Any suggestion appreciated.

Thanks Ken

Asked by krstone1 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Firefox reboots my android phone

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes bla… (funda kabanzi)

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes black & white blocks on screen and then makes my phone reboot. I have a Samsung galaxy S4 with android 9.0 (pie) installed. Is there anything I can do to make it work?

Asked by Jon Germany 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox has become completely unusable. It is completely FUBAR.

Firefox completely crashes my computer. It hangs, and won't even shut down properly. Even when I do shut it down I am forced to open my task manager and force it to shut … (funda kabanzi)

Firefox completely crashes my computer. It hangs, and won't even shut down properly. Even when I do shut it down I am forced to open my task manager and force it to shut down. When using facebook it completely ceases to function. It fails everywhere, on many websites, and on several different machines. I was a stubbornly loyal Netscape user, Mozilla user, and Firefox user since the 1990s. I've always appreciated what they've tried to do, but Firefox has become a miserable failure, and I HATE that I am now forced to use Google Chrome or some other monopolist browser. FIX THIS SHIT.

Asked by kogwonton 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Browsing history/open tabs all gone after PC crash

Following a PC BSOD, upon the restart Firefox launched empty - blank - with nothing there! All my browsing history and all my open tabs were gone! This is the 2nd time th… (funda kabanzi)

Following a PC BSOD, upon the restart Firefox launched empty - blank - with nothing there! All my browsing history and all my open tabs were gone! This is the 2nd time this has happened in the last Month, and it's VERY annoying. Is there any way to restore my previous session? I can't find the relavant index.dat file.

Asked by daveteauk_again 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 95.0 crashes unexpectedly and renders black screen of death

I have several times experienced that Firefox 95.0 crashes unexpectedly, and renders a black screen, BSOD, which leaves Windows unable to respond to keyboard and mouse in… (funda kabanzi)

I have several times experienced that Firefox 95.0 crashes unexpectedly, and renders a black screen, BSOD, which leaves Windows unable to respond to keyboard and mouse inputs. The only way to exit is to shut down and restart the computer. Any hints ?

Asked by Keld M Hansen 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

blank screen

I TURNED MY LAPTOP OFF TO GO TO SLEEP, NIGHT BEFORE LAST, WITH EVERYTHING WORKING NORMAL??....I TURNED IT ON AT 6:00AM THIS MORNING, CONNECTED TO FIREFOX & EVERYTHING… (funda kabanzi)

I TURNED MY LAPTOP OFF TO GO TO SLEEP, NIGHT BEFORE LAST, WITH EVERYTHING WORKING NORMAL??....I TURNED IT ON AT 6:00AM THIS MORNING, CONNECTED TO FIREFOX & EVERYTHING CAME UP, EXCEPT I HAD A BLANK & WHITE SCREEN, NONE OF MY SITES WILL CONNECT, I GOT HERE WITH BING, DON'T KNOW HOW TO GET A REPLY, CAN'T GET G-MAIL?? thanks DAVID

Asked by david summerlin 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule