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I can’t access Firefox

Hi! So, I don’t really know what I did but I tried opening Firefox and it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.. I tried reinstal… (funda kabanzi)

Hi! So, I don’t really know what I did but I tried opening Firefox and it says Your Firefox profile cannot be loaded. It may be missing or inaccessible.. I tried reinstalling it and it shows the same error. How do I fix this?

Asked by Pete the Miata! 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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After updating from version 112 to 113 - performance has dropped dramatically.

After updating from version 112 to 113 - performance has dropped dramatically. In the beginning the performance after the update was faster than before. But as of tonig… (funda kabanzi)

After updating from version 112 to 113 - performance has dropped dramatically.

In the beginning the performance after the update was faster than before. But as of tonight and today it's much worse than it was before the update.

I noticed that the browser started using more CPU than usual. Ryzen 7 5800X3D.

Cleaned cache already two times - didn't help. Tried Safe Mode - didn't help.

Asked by ONEEX 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Firefox randomly breaks it's own comaptibility.ini file

So, I've had this problem since last 3 months. I'm using Firefox with auto-update turned on. Right now my version is 110.0. Every now and then Firefox stops to load any… (funda kabanzi)

So, I've had this problem since last 3 months. I'm using Firefox with auto-update turned on. Right now my version is 110.0.

Every now and then Firefox stops to load any websites and after closing it and opening it again it won't open correctly saying that my profile was created using newer version of Firefox and I need to create new one. At some point I was on default-release-9 until I asked about it on Reddit and got a reply guiding me to check compatibility.ini in my profile directory and fair enough, when this happens, compatibility.ini indicates Firefox version 119 so Firefox is right thinking that values don't match.

But the definitive question is how do I stop Firefox from messing around with that file? I'm honestly tired of manually editing it every time Firefox stops working. I know that website loading problems can stem from my excessive uptimes but this is an issue I can work around by restarting Firefox from time to time.

Asked by Katie 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule

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Firefox often crashing on exit

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started. I have updated to the latest version 113.0.2 (64 bit)… (funda kabanzi)

Firefox very often crashes on exit. It's been doing it for some time now, but am not sure exactly when it started.

I have updated to the latest version 113.0.2 (64 bit), am on Windows 10 which is also up to date. I have tried clearing the cache.

Latest report id is bp-b9101836-487e-483f-b16f-f86620230526

Asked by shopping29 1 unyaka odlule

Answered by shopping29 1 unyaka odlule

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Firefox Web Notifications are interrupting typing

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I … (funda kabanzi)

I just recently had Firefox updated, and I'm already having problems regarding notifications. When a notification starts up while I'm typing, it takes me out of it and I have to click back in. I had to turn them off temporarily to avoid flow breaking. This never ever happened before the update as the notifs worked perfectly fine w/ no interrupting. I also noticed in the taskbar, each notification is treated like a new browser window for some reason. This may be related to my current issue.

Asked by DNanton98 9 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 9 izinyanga ezidlule

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Firefox crashes after Pasting text or Paste and go.

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I… (funda kabanzi)

Firefox crashes whenever I paste something in search bar. Even if its one word only. It has been like 3 months now and no help. It even crashes in troubleshooting mode. I have reinstalled and refreshed, but it helped only for a day.

Thanks in advance.

Asked by Amandeep Singh 1 unyaka odlule

Answered by Amandeep Singh 1 unyaka odlule

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Google's websites works badly with Hardware Acceleration On (Google, Youtube, Gmail, Google Maps, ...)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]" I have problems using almost all Google websites: most of the times … (funda kabanzi)

Hi everyone, I am currently using Firefox "112.0.1 (64-bit)" on Windows 10 "10.0.19045 Build 19045]"

I have problems using almost all Google websites: most of the times they do not load at first attempt, and when they do they do not works properly. As example: Youtube does not load (or the cached version says that there is no internet connection), then after a few attempts it loads but all thumbnails on the home are gray.

On another browser (Edge) all websites works normally.

Using private window has the same problem, I have no extension and no plugin other than OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc.. I tried emptying cache and also reinstalling Firefox.

The only fix I found on the web is to disable hardware acceleration from settings. If I disable it and restart the browser, then all websites works normally. Actually I can't see this as fix but as a workaround, since I am using a notebook and I'd like to use my GPU for video decoding and save energy.

Maybe I am missing something? Is there something I can do? Thanks.

Asked by Lorenzo 1 unyaka odlule

Answered by Lorenzo 1 unyaka odlule

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Unable to Open Google and Youtube. Potential Security Issues

Hello, I have a problem with firefox and it's recently unable to open Google and Youtube due to HTTP Strict Transport Security (HSTS) with an error Code : SEC_ERROR_… (funda kabanzi)

Hello, I have a problem with firefox and it's recently unable to open Google and Youtube due to HTTP Strict Transport Security (HSTS) with an error Code : SEC_ERROR_UNKNOWN_ISSUER

I have done the steps in here : https://support.mozilla.org/en-US/kb/error-codes-secure-websites I don't have any third-party Antivirus

I have also do about:config security.enterprise_roots.enabled by changing to true. It works but unfortunately youtube is broken when i set it to true.

I can't also accept the risk and continue since there's no button that says it.

Thank you

Asked by darkkiller131 2 iminyaka edlule

Answered by darkkiller131 2 iminyaka edlule

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Dashlane keeps logging out each time FF is started/re-started

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to fin… (funda kabanzi)

Ever since the latest FF update each time I start/re-start FF I need to resignin to Dashlane. Honestly this hasn't happened in over 20 years. I haven't been able to find any similar reports. Has and/or can anyone explain why and hopefully provide an answer/work around? Thanks anyone/everyone.

Asked by R.Mariotti 1 unyaka odlule

Answered by R.Mariotti 1 unyaka odlule

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Refresh Firefox button missing

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it … (funda kabanzi)

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it should be. The text is german, but none if these Buttons are the one I seek.

Asked by timopa 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox Consistently Crashes After Closing

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes af… (funda kabanzi)

I've been using Firefox for many years without a problem and have always liked it, but I've recently starting encountering a problem where Firefox consistently crashes after closing. After I close Firefox, the Windows Task Manager shows it still in memory. After a couple of minutes, the Mozilla Crash Reporter screen pops up informing me that Firefox had a problem and crashed, with an option to restart Firefox or Quit. I tried refreshing Firefox, which was a challenge because of the problem of hanging in memory after closing, but it did not resolve the problem. I also tried uninstalling it, then deleting the Mozilla folders and clearing out any references to Firefox in the Windows registry, and reinstalling it. I haven't installed any extensions yet; but sadly, I continue to encounter the problem. Any ideas about how to resolve the problem?

I should mention that I had bought a new SSD for my computer and migrated everything over from the old SSD to the new one. The problem with Firefox began after the migration. Everything else that was installed there works without a problem. I would be surprised if this is related to the issue considering I've reinstall Firefox.

Asked by Allan 1 unyaka odlule

Answered by Allan 1 unyaka odlule

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how can I install 'java script'?

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem w… (funda kabanzi)

Where are my answers ? Could you email me the answer of my yesterday numerous questions. At first: HOW CAN INSTALL JAVA SCRIPT ??? I wish you get this problem with your system 100,000 times and maybe you will do something

Asked by kathedoris 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox quiting/crashing within seconds of opening, no crash report

Good day. I've used Firefox for decades and love it. System: Macbook 2012 - OS 10.15.7 Catalina (most current Catalina version) 16G ram, Intel guts Firefox - 121.0 (64bi… (funda kabanzi)

Good day. I've used Firefox for decades and love it.

System: Macbook 2012 - OS 10.15.7 Catalina (most current Catalina version) 16G ram, Intel guts Firefox - 121.0 (64bit)

About a month ago it started quiting within a minute of being open. I would open it again, then it would quit within a few seconds. I would try to open it again and it would show the little black dot beside the icon in the dock for a second or two but not open at all.

None of these "crashes" would generate a crash report and there was no error message.

I could start it again in troubleshooting mode (hold shift + option) but it would only last about 20 seconds before closing again. This is repeatable meaning I can keep opening it in troubleshooting mode and it will keep closing. It generates the window "Open in Troubleshooting Mode?" with options of refresh or open. When I open it, it gives the option of new session or restore old session, both options work, then quit.

Things done: most of these have been done multiple times

Turn machine off and on - sometimes opens for a bit sometimes no. Safe mode - as above Open in a different Mac profile - no change. Refreshed Firefox - sometimes opens for a bit sometimes no. Reinstalled Firefox - deleted the app then new app - works for a bit then same Disk Utility checked all volumes Clean install - removed all Firefox bits that I could find using AppCleaner and also searching in Finder - no change Reinstalled most current version of Catalina - Firefox worked for about 2 minutes, then same. Made a new profile, deleted other profiles - worked best for about 15min then back to same.

Other info: Safari works fine. Firefox on my Galaxy phone works fine

Thanks for any suggestions Phil

Asked by brownwater.phil 11 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule

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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (funda kabanzi)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 2 iminyaka edlule

Answered by Chris Ilias 2 iminyaka edlule

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Photos load incorrectly in Ebay

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one an… (funda kabanzi)

Since Ebay changed their format for auction ads the photos that are part of the ads open as faint negatives that can barely be seen. However, if you right click on one and save to a new tab they are fine.

Asked by cwilber 1 unyaka odlule

Answered by cwilber 1 unyaka odlule

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Firefox slow to open first tab

Firefox takes a very long time to open the first tab. After it opens, subsequent tabs open relatively quickly. I've tried self help suggestions like clearing cookies, cac… (funda kabanzi)

Firefox takes a very long time to open the first tab. After it opens, subsequent tabs open relatively quickly. I've tried self help suggestions like clearing cookies, cache and history, updating, even removing home page content. Nothing helps. It's getting intolerable and I end up switching to other browsers rather than sit and wait. Starting to even dread using firefox. Running Sonama 14.3.1 on my iMac. What else can I do?

Asked by charyizquierdo 8 izinyanga ezidlule

Answered by zeroknight 8 izinyanga ezidlule

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Freezes for a second or two

Hi, I've noticed since the latest update, when click on a link or search for something, there is a delay. Is there anything I can do but it doesn't happen to all sites … (funda kabanzi)

Hi,

I've noticed since the latest update, when click on a link or search for something, there is a delay.

Is there anything I can do but it doesn't happen to all sites but annoying.

This doesn't happen with Chrome.

Asked by wilpang20 1 unyaka odlule

Answered by zeroknight 1 unyaka odlule