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Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (funda kabanzi)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 4 ezinsukwini ezidlule

Last reply by Terry 6 amahora adlule

Website loops with Firefox

Went to https://wisc.jobs/Pages/Welcome.aspx to apply for a job. When applying from Indeed to the State of Wisconsin, Firefox goes into a loop whereas the other browsers … (funda kabanzi)

Went to https://wisc.jobs/Pages/Welcome.aspx to apply for a job. When applying from Indeed to the State of Wisconsin, Firefox goes into a loop whereas the other browsers do not. Trying to click the button to apply for a job only works in other browsers.

Asked by toddchilson 8 amahora adlule

Last reply by cor-el 7 amahora adlule

Recurring Error Code

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Se… (funda kabanzi)

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Services and they first suggested clearing the cache. That did seem to work for about a week and a half. However, 2 days ago, it started happening again and now clearing the cache does not seem to work. I know it's a firefox issue because the pages load fine on Chrome.

Asked by feather.jonathan 11 amahora adlule

Last reply by cor-el 4 amahora adlule

pdf viewer download icon not working

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" i… (funda kabanzi)

Hi, I'm using version 101.0.1 (64 bit) for Ubuntu 22.04. When I open a link of a pdf file, the file is displayed in the built-in viewer, since I chose "Open in Firefox" in my settings. But then if I click the download icon nothing happens. If I click the print icon and choose "print to pdf" in the popup, then clicking on "save" does nothing and I have to click "cancel" to dismiss the popup.

Actually there is no way to save a pdf file but setting PDF app to "Ask always" and then open it with "System handler", but then the file is saved into the default download folder, even though I selected the checkbox "Always ask me where to save files" in my settings.

Asked by gi4c0ph 13 amahora adlule

Last reply by jscher2000 - Support Volunteer 10 amahora adlule

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and location… (funda kabanzi)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 16 amahora adlule

Last reply by jonzn4SUSE 11 amahora adlule

Cannot connect to Microsoft One Drive online via Firefox (all other browsers work fine!)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers. Can… (funda kabanzi)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers.

Can you help me resolve this problem please.

Asked by webbsite2 19 amahora adlule

Last reply by jonzn4SUSE 5 amahora adlule

Volume or sound of any video suddenly disappear

volume and sound will not work since latest updates 102.00. you tube videos and others will not play sound. Only found solution to uninstall and reinstall but still after… (funda kabanzi)

volume and sound will not work since latest updates 102.00. you tube videos and others will not play sound. Only found solution to uninstall and reinstall but still after some week same error occur.

Asked by kbkartikbhandary.kb 1 usuku oludlule

Last reply by cor-el 8 amahora adlule

Installed Firefox 102.0 (Mac) today and now can't load pages on Reddit

M1 Mac, Macos 12.4 After installing Firefox 102.0 neither of my computers will open Reddit pages. As far as I can tell, all other sites appear to work normally and Reddi… (funda kabanzi)

M1 Mac, Macos 12.4

After installing Firefox 102.0 neither of my computers will open Reddit pages. As far as I can tell, all other sites appear to work normally and Reddit functioned before the Firefox update. I restarted Firefox, restarted my computers, deleted Firefox and Reddit history and cache ... nothing so far has solved the problem. Reddit works as expected in Safari.

Any and all suggestions will be appreciated!

Asked by drewaz602 1 usuku oludlule

Last reply by cor-el 4 amahora adlule

Firefox on Windows 10 crashes every time it is closed (last 6 months or so).

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statemen… (funda kabanzi)

In making this post I am following instructions found at https://support.mozilla.org/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting, which include the statement "Fill out the Details section of the next page..." which seems to refer to THIS page, but I see no Details section here, so I'll just put the details where they seem to apply.

Firefox Version 102, installed today, shows the same symptom I've been seeing for several weeks, perhaps months: whenever Firefox is closed, a crash report popup appears on the screen (after a minute or two). I've been submitting these on a regular basis and hoped that Version 102 would contain a fix, but the issue continues.

So today I've created some minimum-to-reproduce examples, in each case using the same setup, but closing Firefox in a different manner:

Setup: Firefox for Windows V 102 installed today. Windows 10 is up to date. I open Firefox in troubleshooting mode, which displays my home page, located on a shared server that I use for a website and other stuff I want to be able to access from anywhere. Nothing exotic, just a list of links. That works.

Then, without doing anything else (for purposes of these tests), I close Firefox via one of the following (with associated report ID):

  • Click on large X in the upper right corner of the window.
   bp-e31ef7d6-8d17-41c8-a204-0e53c0220630e
  • In the window menu, select File > Exit.
  bp-d15f97c8-267f-4550-9d42-69eb70220630
  • On the task bar, RMB on Firefox, then select 'Close window'.
 bp-39756c12-ccb7-4f83-998a-ec8030220630

My system is an HP laptop with AMD Vision A6 processor. My wife uses a Dell all-in-one on the same wired network and does not experience the crash-on-close symptom. This makes me suspect my hardware, but just tested with other browsers:

Chrome - Blocked my home page (never saw that before, but I use Firefox...) until I removed the block from Settings. Closed without crashing. Edge - Updated itself, then gave me the same "Not secure" warning as Chrome, but displayed the home page anyway. Closed without crashing.

In all cases, the link to my home page is specified as http://, not https:// My wife's system is set up the same way.

My question: How can I get Firefox to close gracefully, without spitting out a crash report 1-2 minutes later? Note that I can OPEN Firefox and use it for hours without incident, but if I close it and do something else, when I close THAT, there's the Firefox crash report window underneath.

I just ran the w3.org validator on my home page and I see that a few errors have crept in,. mostly unencoded ampersands. I'll fix those, but if that caused a problem for Firefox, would it wait until much later to crash? And why only on my system, not my wife's?

Suggestions?

Asked by Chris Beall 1 usuku oludlule

Last reply by jscher2000 - Support Volunteer 1 usuku oludlule

Cursor dissapears when i press space or `

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted… (funda kabanzi)

Whenever I press space to scroll one page down the cursor dissapears. The same thing happens when I press `. As soon as I move the mouse it reappears but this is unwanted and annoying behavior which didn't happen in the past. I'm not sure when it started happening but it hasn't been long since that. I tried restarting with all the plugins turned off but that didn't help. I'm using the latest version of FF on Win 7 x64.`

Asked by gambit1 1 usuku oludlule

Last reply by cor-el 9 amahora adlule

Redirect Issue in firefox browser

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate… (funda kabanzi)

I have been using firefox on ubuntu 22 for more than a month and everything was working fine untill 4 days earlier when i first got error relating to security certificate issue and data hijacking. But i have been using same sites earlier too without any issue. Also those sites are just articles on site without any personal information. From last 2 days i am also getting redirecting issues. First site to redirect to during google search is bestbonusprize.life then if i disable adblocker it just keep redirecting. I don't have any issue accessing same site in google chrome. I just have firefox installed till 4 days earlier, but when i start getting issues i installed chrome to test if i am getting same issue but all work good in chrome. One of the main change from earlier is i was in different location using different wifi provider. It could be one of the issue but i am not sure as other people using same wifi don't have much issues. Plus things work fine in chrome. I tried using anti-malware but malwarebyte is only available for window and i don't know any thing about anti-virus and malware removal for ubuntu as never needed it. Please guide me for securing my firefox browser. Regards.

Asked by traptit1 1 usuku oludlule

Last reply by jscher2000 - Support Volunteer 1 usuku oludlule

igHome and Google Calendar

I am using the latest Firefox version 102.0 and I have igHome set as my home page. Yesterday the Google Calendar Gadget would no longer display the calendar but would dis… (funda kabanzi)

I am using the latest Firefox version 102.0 and I have igHome set as my home page. Yesterday the Google Calendar Gadget would no longer display the calendar but would display this message:

Firefox Can’t Open This Page To protect your security, accountsgooglecom will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

If I click on the “Open Site in New Window” button it does open the calendar. (See attached screenshot.) I have tried login out and back into igHome and my Google account but it doesn’t fix the issue. This is happening on both my laptop and desktop computers running Windows 10 Home. All Windows updates are up to date. I opened Firefox in Troubleshooting Mode and the calendar still does not show. When I use the Google Chrome browser with the same igHome home page the Calendar works fine. Is this something Firefox can fix, or do I need to contact Google?

Asked by jterps52 1 usuku oludlule

Last reply by cor-el 4 amahora adlule

my computer keeps freezing when using firefox

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to clo… (funda kabanzi)

my desktop computer keeps freezing. after shuting firefox and reopening it, it comes up with 'an old version of firefox is running in the background. firefox needs to close this to continue'. How do I delete an old version please I am running windows 7, 64 bit pro

Asked by arwoodward 2 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

Firefox continually updating

Within the last couple of days, everytime I use Firefox it asks to update itself. I have to allow it but there must be a minor glitch. I am using 101.0.1 on 64 bit Window… (funda kabanzi)

Within the last couple of days, everytime I use Firefox it asks to update itself. I have to allow it but there must be a minor glitch. I am using 101.0.1 on 64 bit Windows 10. Any suggestions would be appreciated.

Asked by Pete8 3 ezinsukwini ezidlule

Last reply by Terry 2 ezinsukwini ezidlule

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (funda kabanzi)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

Firefox installed an update and now I get an error message

Firefox auto-installed an update and now when I try to open the browser, I receive this Error: Platform version '102.0' is not compatible with minVersion >=101.0.1 m… (funda kabanzi)

Firefox auto-installed an update and now when I try to open the browser, I receive this

Error: Platform version '102.0' is not compatible with minVersion >=101.0.1 maxVersion<=101.0.1

How can I fix this???

Asked by nflfanno1 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

Reproducable crash in ubuntu 20.04 from Firefox 102.0 64-bit

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page. What happens: I click the "change image" … (funda kabanzi)

Steps to re-create: create a new campagin attempt to change the display image using the hover-button over the image on the page.

What happens: I click the "change image" button, it gives me the os file picker. I select the file i want and click open and the file picker goes away. The "progress" bar at the top of the image shows up, changes through several states it seems. Then all screens freeze, and the computer stops responding to all output.

Supplemental info: This started happening after an update from ubuntu 18.04 lts to 21 to 22.04 lts. So I know I was not using a flatpak before and I am now.

I've attempted to use strace to figure out what's happening at the time of the freeze I'll include a picture of that if this form does not cause my entire pc to freeze. But didn't really get any useful info from that. I tried reading dmesg at the time of the crash but so far the screen freezes before any relevent information pops up. I've not been able to find any logs about whats going in previous dmesg logs.

Troubleshooting steps: I've attempted the same procedure in firefox's safe mode. This does not seem to stop the crash. I've attempted the same procedure using chrome and this works as it should.

Asked by nogasgofast 3 ezinsukwini ezidlule

Last reply by Paul 3 ezinsukwini ezidlule