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XULRunner error -

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115 Several users continually get the following error: XUL Runner "This profile was l… (funda kabanzi)

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

Asked by marlin.stoebner 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Copy & Paste not working in Whatsapp Web page

Copy & Paste not working in Whatsapp Web page. I've cleared cache, rebooted etc. Copy & Paste works perfectly in Edge browser to its certainly a Firefox problem. … (funda kabanzi)

Copy & Paste not working in Whatsapp Web page. I've cleared cache, rebooted etc. Copy & Paste works perfectly in Edge browser to its certainly a Firefox problem.

Asked by zzzallan 1 inyanga edlule

Last reply by James 1 inyanga edlule

Anything involving boxes are weirdly shown and flicker when hovered

Like in the title, anything that has boxes on them have a weird white box or just not the right colored and flicker when hovering over them. The corners of the boxes also… (funda kabanzi)

Like in the title, anything that has boxes on them have a weird white box or just not the right colored and flicker when hovering over them. The corners of the boxes also become not rounded. Happens on other websites like youtube too, not just the settings. Started happening when I updated to version 116.0.1. I downgraded to version 113.0 and everything was fine. Both are on fresh install so I don't think it is related to any extensions that I downloaded. I am using a device with arm windows so the platform is ARM64/AArch64.

Asked by raziffawzi 1 inyanga edlule

Last reply by zeroknight 6 ezinsukwini ezidlule

Within last few days Google Calendar stopped loading in Firefox

I think Firefox updated on my laptop in the last day or two. I never had a problem with Google Calendar not populating with my calendar info, but today I find that Go… (funda kabanzi)

I think Firefox updated on my laptop in the last day or two.

I never had a problem with Google Calendar not populating with my calendar info, but today I find that Google Calendar opens, but doesn't fill will data. Calendar still works fine in other browsers, so it seems to be a Firefox issue. What is the solution?

Other Google apps that I use still work okay in Firefox.

Asked by tbkeen 1 inyanga edlule

Last reply by suram080 1 inyanga edlule

Firefox Developer edition error message "Failed tor read configuration file " on startup

Hello, I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit) I always have Firefox updates so version before th… (funda kabanzi)

Hello,

I am using Firefox developer edition I noticed it has updated itself to latest version  : 117.0b1(64-bit)

I always have Firefox updates so version before that was the 116.b08

After the update on startup I get the error message attached I close it and then Firefox runs normally but this happens on every time I run Firefox.

Asked by lokiX2 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Problem streaming Prime Video Freevee content since 115.0.1 update, still not fixed in 115.0.3

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while a… (funda kabanzi)

I now have 115.0.3 and this problem still exists. It was reported right after 115.0.1 was released. When watching FreeVee on a Windows 10 desktop it stops a short while after an ad plays. It looks like it loses the ability to stream the main movie while streaming the ad. After the ad it plays about 20 seconds of the movie, probably what was in the buffer before the ad started, and then it freezes. I get the circle wait icon, like what typically happens when the Wifi goes down. After a while a message appears saying the Internet is not working. See attached image. Then I get the message (see other attached file) saying Video Unavailable. We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Close Player.

Asked by plutonium244 1 inyanga edlule

Last reply by zeroknight 3 emasontweni adlule

Bing Commonderes Firefox

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers fo… (funda kabanzi)

I have set Firefox as my default homepage and browser, however whenever I do a search or try to go to a website, Firefox starts to load it and then the screen flickers for a millisecond and then Bing takes over - Firefox no longer appears and the Bing logo is in the upper left hand corner. How do I stop Bing from taking over?

Asked by bmattmi11 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

unable to access my xfinity/comcast email on firefox

Been using firefox for 10 years to access xfinity/comcast email and suddenly can't do it. Keep getting error message "An error occurred during a connection to oauth.xfin… (funda kabanzi)

Been using firefox for 10 years to access xfinity/comcast email and suddenly can't do it. Keep getting error message "An error occurred during a connection to oauth.xfinity.com PR_CONNECT_RESET_ERROR". I've switched to Microsoft Edge for the time being but would appreciate getting back to Firefox if possible. Any help would be appreciated.

Asked by pbeechen 2 izinyanga ezidlule

Last reply by jonzn4SUSE 2 izinyanga ezidlule

Firefox inconsistently deletes previous session

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have… (funda kabanzi)

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have noticed that two of the incidents occurred when I accidentally closed the default window that opened when restarting the browser but I still had Firefox open.

Really frustrating when I lose all my open tabs with research I was conducting for work.

Asked by rcmdvs 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

Error code: PR_END_OF_FILE_ERROR

Suddenly i keep getting this error code. After trying things like refreshing Firefox, using No Proxy option and still getting this error. I dont know what to do, except f… (funda kabanzi)

Suddenly i keep getting this error code. After trying things like refreshing Firefox, using No Proxy option and still getting this error. I dont know what to do, except for changing the browser.

Asked by barbara.rupnik 4 izinyanga ezidlule

Last reply by Terry 4 izinyanga ezidlule

U2F using ledger

Received this message thismorning while using my Ledger device:- Something went wrong-U2F browser support is needed for Ledger. Please use Chrome, Opera or Firefox with… (funda kabanzi)

Received this message thismorning while using my Ledger device:-

Something went wrong-U2F browser support is needed for Ledger. Please use Chrome, Opera or Firefox with a U2F extension. Also make sure you're on a HTTPS connection.

Asked by Traceyinvest 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Crashes tabs unexpectedly, new tabs open automatically crashed

Had this issue in Firefox, uninstalled it from my Mac and downloaded a new copy, same issue persisted. Moved to Firefox Nightly, same issue. I'll be working on something … (funda kabanzi)

Had this issue in Firefox, uninstalled it from my Mac and downloaded a new copy, same issue persisted. Moved to Firefox Nightly, same issue. I'll be working on something and then my tab will crash, showing the Mozilla "your tab has crashed" window. Any new tabs I open will display this as well, automatically crashing. Sometimes restoring them works, sometimes it doesn't. This will also crash tabs in other windows, as well as new tabs opened there. I've tried completely removing both apps and reinstalling them, but the issue persists. I have a video but this forum doesn't seem to have video uploads--would be happy to email Mozilla support to get this looked at if that would be helpful. I loved this browser, I'd like a solution so that I don't have to find another one! Any help appreciated.

Additionally there seem to be two copies of the app operating simultaneously, they both appear in my dock at the same time? Image attached.

Asked by booksinmass88 5 izinyanga ezidlule

Last reply by AlSwilling 1 inyanga edlule

Error Message

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message. "Secure Connection Failed An error occurred durin… (funda kabanzi)

Whenever I click on this link, https://www.onlineviolintutor.com/lessons-1-10-resources, I get the below error message.

"Secure Connection Failed An error occurred during a connection to www.onlineviolintutor.com. Peer received a valid certificate, but access was denied. Error code: SSL_ERROR_ACCESS_DENIED_ALERT"

I tried on several different browsers and always get the same error message. I'm trying to access this website link so I can download one page of sheet music.

Can you help me figure out what's going wrong?

Thanks, Sheila

Asked by Sheila Lewis 39 imizuzu edlule

Last reply by cor-el 14 imizuzu edlule

Windows appear in Window menu but are otherwise invisible (Mac)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149 After a F… (funda kabanzi)

I have the same issue that was reported here: https://support.mozilla.org/en-US/questions/1358340 and here: https://support.mozilla.org/en-US/questions/1409149

After a Firefox restart for a version upgrade, there are 8 windows listed in the Windows menu, but only 4 are visible. Trying to select one of the invisible windows from the window menu, or cycling through open windows with cmd-` displays nothing. I tried checking other desktops to see if the windows had landed there, but they're not. The missing windows don't show up in Mission Control.

I also tried exiting FIrefox, deleting the xulstore.json file, and restarting. This had no effect.

I'm on a 2021 M1 Max MacBook Pro Firefox 117.0.1 Mac OS 13.5.2 (22G91)

Any ideas? This is a weird one.

Thanks!

Asked by Eric F 1 ihora elidlule

Last reply by cor-el 46 imizuzu edlule

Firefox upload speed zero on Windows 10

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero … (funda kabanzi)

This is a recurring problem. I have just been on to Vodafone who have tweaked my router as my speeds, download and upload, were very erratic, and upload speed often zero so connections failed. Sometimes my phone speeds were similar but not always. The Speedtest by Oopla desktop app also showed erratic results but often when they were OK the web-based test on Firefox was much worse, with upload speed zero. When I started this Firefox showed upload speed zero. Now Firefox shows upload 18Mbps. This variability keeps happening and is driving me spare, as even emails often fail to go through - I use Thunderbird. I shall see how things go tomorrow and tell you how it is going.

Asked by msturdy77 4 amahora adlule

Last reply by cor-el 3 amahora adlule