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Firefox 86 is borderline unusable on my computer

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The appl… (funda kabanzi)

This has been an issue of mine for the past few days and I can't find a fix. I've tried to troubleshoot it and I've repeatedly reinstalled Firefox several times. The application either:

a. Doesn't open at all after I click the icon b. Freezes, refuses to register inputs and/or crashes c. Works temporarily, eventually turns into part B

My OS is Windows 10 and I want Firefox to be my default browser but it's not running properly at all on my computer. I have sent multiple crash reports because of this. Does anyone know what the problem could be? This has never happened to me before.

Asked by thejerseynative 3 izinyanga ezidlule

Last reply by dwsampson14 8 amahora adlule

Submit feedback within Firefox still not function

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months. Is an expected date… (funda kabanzi)

The option in the Help menu for "submit feedback" is still present on version 87 but is no longer functional and has been out of service for 3 months.

Is an expected date or version pending to reactivate or will it be removed?

Asked by Mace2 2 izinyanga ezidlule

Last reply by wenfung11211 1 usuku oludlule

HUGE ISSUES WITH FIREFOX 89.0 FOR MAC

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history a… (funda kabanzi)

Firefox 89.0 for MAC is a disaster. Tab toolbar is above the URL bar -- Horrendous. Worse yet, is that tabs and links are loading SO SLOWLY!!! I have deleted history and cache. Have rebooted and reloaded. Still a mess. Can I go back to previous Firefox? How do I do that? Is there a way to fix the slow load. I am just hating this new situation. A total mess.

Asked by lotfegirl6y 2 emasontweni adlule

Last reply by pcbjr 2 emasontweni adlule

it is soooo slow now (Fx.89)

Hi Mozilla, good looking is´nt the same like good function. The newest version 89 is sooooo slow in starting an using. Please look for a better performance (respectively … (funda kabanzi)

Hi Mozilla,

good looking is´nt the same like good function. The newest version 89 is sooooo slow in starting an using.

Please look for a better performance (respectively the speed before 89)!!!

Thank you so much!

Asked by Jens Pittasch 1 isonto elidlule

Last reply by vj000000 3 amahora adlule

Firefox gets regularly disconnected from internet

Hi, Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again.… (funda kabanzi)

Hi,

Since I installed Firefox 89 (Windows 10 and 8.1), Firefox keeps losing the connection to Internet. I have to close the browser and re-open it to be connected again. When the connection is lost, I can go to another browser and it works fine, the issue is only with Firefox. Any idea?

Asked by Dock06 1 isonto elidlule

Last reply by FredMcD 1 isonto elidlule

Clicking on URL bar showing cursor in Search bar. 89.0 (64-bit)

Hi, After updating to 89.0 (64-bit) I am facing issue that my browser showing cursor in Search bar when I click URL bar. Typing showing in URL bar but cursor is not there… (funda kabanzi)

Hi,

After updating to 89.0 (64-bit) I am facing issue that my browser showing cursor in Search bar when I click URL bar. Typing showing in URL bar but cursor is not there.

Asked by usman.ghani599 6 ezinsukwini ezidlule

Last reply by Franz_von_Suppe 6 ezinsukwini ezidlule

Menus are blank

Starting sometime recently, dropdown menus such as the main menu and the library menu give a white rectangle the size of the menu. Restarting in safe mode does not help.… (funda kabanzi)

Starting sometime recently, dropdown menus such as the main menu and the library menu give a white rectangle the size of the menu. Restarting in safe mode does not help. Using a new, empty profile does help. Exiting, deleting my profile cache directory, and restarting does not help.

This is likely related to https://support.mozilla.org/en-US/questions/1288037 but that person was helped by deleting the cache directory.

I would prefer not to have to redo all my customizations.

Asked by kdo111 6 ezinsukwini ezidlule

Last reply by cor-el 4 ezinsukwini ezidlule

console opens automatically on Firefox start - how to stop this?

Hi, I have never used firefox console, and definitely don't want it to be opening automatically on firefox (89. windows 10 64 bit) start. How do I stop it from doing this… (funda kabanzi)

Hi, I have never used firefox console, and definitely don't want it to be opening automatically on firefox (89. windows 10 64 bit) start. How do I stop it from doing this please? Behaviour started a few months ago. Behaviour doesn't happen in troubleshoot mode, but still happens in normal mode with privacy extensions disabled.

Hoping screenshot not necessary, as when I tried to attach to this post, error message popped up from Firefox saying it was too big.

Thank you

Asked by Foxnet 5 ezinsukwini ezidlule

Last reply by jscher2000 5 ezinsukwini ezidlule

My Firefox can't play any videos on any websites.

My Firefox can't play any video on any websites. Youtube video keeps on buffering forever and I can't click on the play button. But preview images still shows up when I h… (funda kabanzi)

My Firefox can't play any video on any websites. Youtube video keeps on buffering forever and I can't click on the play button. But preview images still shows up when I hover the mouse over video bar. This happened after I updated to latest FF version

I've tried every solutions provided by Mozilla Support: clear caches, disable extensions, uncheck hardware acceleration,.... you name it I've tried it all. Other browsers are just fine, but since FF is my main browser for work I don't want to switch to another one just for music or video.

Thank you for your support.

Asked by thuyvh.pr.ec 5 ezinsukwini ezidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

freezing computer

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the on… (funda kabanzi)

Why are there ten to fifteen background processes running slowing and freezing my computer? I have to go to the task manager and shut most down, hoping I don't hit the one that closes my page. Doesn't matter if I have one tab open or many. I'm ready to quit using Firefox. Every update gets worse. Seems like more and more processes keep building. Sometimes there are so many background processes running I can't count them. Firefox use to run like a dream. Now it's like a giant weight clogging up the gears.

Asked by jarekorn 5 ezinsukwini ezidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

Firefox and Thunderbird both won't start anymore

First Firefox gave "already active, shut down old process to open new window" error, nothing helped, tried deleting and installing new version, but then it cannot find pr… (funda kabanzi)

First Firefox gave "already active, shut down old process to open new window" error, nothing helped, tried deleting and installing new version, but then it cannot find profile. Tried Profile manager but error message when trying to save a new profile. Appdata/roaming/ has no Mozilla Folder. Now Thunderbird gives the same "already active" error message. HELP!

Asked by ingeborg.hansen 5 ezinsukwini ezidlule

Last reply by FredMcD 5 ezinsukwini ezidlule

Firefox text (e.g., menu bar) on Dell monitor and Windows 10 computer is not at all sharp anymore

I just noticed Firefox text (e.g., menu bar, in this help) on my Dell UltraSharp monitor running from Windows 10 computer is not sharp anymore. When I compare with Chrome… (funda kabanzi)

I just noticed Firefox text (e.g., menu bar, in this help) on my Dell UltraSharp monitor running from Windows 10 computer is not sharp anymore. When I compare with Chrome and Edge, their text is very sharp, but text on Firefox is bad enough I really have difficulty using Firefox.

My Firefox is 89.0.1 (64 bit) but I believe I saw problem just before 89.0.1 installed.

Windows 10 has 21H1 for x64 installed today 6/17/2021 and 21H1 and 20H2 installed on 6/12/2021.

Asked by Mark D 4 ezinsukwini ezidlule

Last reply by jscher2000 4 ezinsukwini ezidlule

Trouble finding site

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for… (funda kabanzi)

Beginning in the last month I receive the message below when attempting to connect to a site. Different sites with different server information. However the content for the site is shown. Why is this suddenly happening? The message copied below is an example.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at bfea48bd16cfe97e11fb3f6ce1174c3d.safeframe.googlesyndication.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.

Asked by Chuckrr 4 ezinsukwini ezidlule

Last reply by jscher2000 4 ezinsukwini ezidlule

Website fonts not being recognized / displayed correctly

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro. I've tried the f… (funda kabanzi)

Fonts won't be correctly recognized by Firefox and text is then displayed garbled (see attached example). I use Firefox 89.0.1 (64-bit) on a MacBook Pro.

I've tried the following to fix this: I've cleaned out my cache and cookies. In Preferences/Languages/Fonts I've changed the san-serif type to Arial (helped some but not all); I've unchecked and then checked again "Allow pages to choose their own fonts, instead of your selection above." I've started looking at the html code to figure out the font settings but I really just need to have a functioning brower.

Any thoughts? I'd be very grateful. It's impacting my work, and I'm having to use other browers, which function without issues - but I like Firefox! This is a bummer. Thanks!

Asked by shirine.pont 4 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

How can I get rid of white stripe at top of screen that covers navagation bar?

Starting with Firefox Browser v89.0.1 (64-bit), when I maximize the window on my laptop (primary screen) there is a white bar covering the navigation bar. I noticed a s… (funda kabanzi)

Starting with Firefox Browser v89.0.1 (64-bit), when I maximize the window on my laptop (primary screen) there is a white bar covering the navigation bar.

I noticed a similar issue in a question posted back in 2015.

Pressing Alt+Space and selecting Restore gives me access to move the window again.

If I click on the white bar, it actually clicks the window behind Firefox and brings it to the front.

Pressing F11 enters Full Screen mode, and the Bar still shows, but pressing F11 again returns to Maximized with the white bar gone.

Asked by jbcox_laptop 3 ezinsukwini ezidlule

Last reply by FredMcD 3 ezinsukwini ezidlule

Firefox 64 bit beta closing w/o error message or crash report, including in troubleshooting mode.

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. M… (funda kabanzi)

Firefox 90b8 (64 bit). Note: I had previously been using 32-bit and it would crash once or more per day WITH crash files, many of which were (I think) submitted to you. My PC may be a factor: It's a "new old stock" (vintage 2016 or so) Pipo X9S. This model has 4 GB RAM and a 64 GB EMMC "disk." All disk operations are pathetically slow and I suspect this a factor in the poor performance.

I'd been hoping to see if the 64-bit build works better or could provide crash files. Clearly there's still something broken, but why no crash message/file?

The PC itself has been checked as well as I can. Latest win10 with all updates. Chkdsk /F finds no errors. I even downloaded and ran MEMTEST86 -- no problems there.

Firefox's "Use" is typically streaming music (SoundCloud) but many crashes happen when also doing normal web browsing in a 2nd tab.

Can someone help me to set up crash messages and reporting? Thank you.

Asked by bmmoser 3 ezinsukwini ezidlule

Last reply by FredMcD 3 ezinsukwini ezidlule

Gmail & Google Classroom won't load

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems. I keep Gma… (funda kabanzi)

I'm a longtime Chrome user trying to move away from that browser. I recently downloaded Firefox and it worked fine for a few days, but now I'm having problems.

I keep Gmail and Google Classroom open in tabs throughout the day (I'm a teacher). They worked fine in Firefox for a few days, but now both sites constantly load or time out.

The problem seems to go away anytime I restart Firefox, but I can't constantly be restarting Firefox all day long. Why do the sites work for a few minutes and then stop working a few minutes after restarting?

I had AdBlocker Ultimate enabled before, but my friend uses uBlock so I tried changing. No help.

I had a theme installed from the recommended list. I thought that might be a problem, so I went back to the default Firefox theme. No help.

What I'm running: Firefox 89.0.1 MacOS Catalina

Asked by tcatsninfan 3 ezinsukwini ezidlule

Last reply by FredMcD 9 amahora adlule

firefox problem on fb

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i … (funda kabanzi)

i have problem ..i use firefox like browser but when i i=use it on facebook i can not to see clip video . video work few seconds then stop. i dont have this problem if i use chrome,,so its from firefox how can to fix that? i dont have this problem to all video on fb

Asked by zamolxe333 3 ezinsukwini ezidlule

Last reply by FredMcD 2 ezinsukwini ezidlule