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Upgrade 24/6/2022

Mozilla Firefox was automatically upgraded as I opened my computer. The new version started and the startup page was shown as if I had never used the Firefox browser on t… (funda kabanzi)

Mozilla Firefox was automatically upgraded as I opened my computer. The new version started and the startup page was shown as if I had never used the Firefox browser on this computer before. I've been running Firefox on this computer for at least 6 years. All my saved data was gone. No bookmarks, no saved access accounts. When it asked me to migrate my data I didn't have the option to migrate any of my saved data from my previous version of Firefox. How do I get all my saved data back? I also received a message that one of my my gmail email account had been accessed by an unauthorized party. Is this also part of the installation process?

Please let me know what to do to get my saved data back.

Walter Fiori

Asked by wfiori 6 ezinsukwini ezidlule

Last reply by Terry 5 ezinsukwini ezidlule

I am having trouble downloading songs from You tube to my iTunes..

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you. Mrudula [P… (funda kabanzi)

Hello, I am having trouble downloading songs from you tube to my iTunes. it keeps showing me errors. I have account with Firefox..please help me. thank you.

Mrudula

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by mrudupatel17 5 ezinsukwini ezidlule

Last reply by Dropa 5 ezinsukwini ezidlule

Last Pass Add-on

My Last Pass add-on was disabled after the last update of Firefox and when I removed it and tried to reinstall, the message was that the file was corrupted. What do I do… (funda kabanzi)

My Last Pass add-on was disabled after the last update of Firefox and when I removed it and tried to reinstall, the message was that the file was corrupted. What do I do?

Asked by kevtenstar 3 ezinsukwini ezidlule

Last reply by Dropa 3 ezinsukwini ezidlule

Copy profile and sync in my account

Hello, I need your help and support. I put in steps what i had done. 1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. Afte… (funda kabanzi)

Hello, I need your help and support. I put in steps what i had done.

1. I had a sync in my account dchisinska-br@o2.pl 2. Format C: without extracting my profile 3. After reinstal Win10 I wanted to sync but forgot the password 4. Reset password, BUT didnt know that when I change my password without Recovery Key all will be lost. 5. When I realized that this happened I found a profile from 2019. 6. Every time when I copy data form old profile to new profile browser want to refresh and whole profile is clear withou data. 7. Also I opened Help->more tools for Troubleshooting information -> Profile folder -> Open -> COPY from old to new. Nothing happened. Still have nothing.

I lost all my password, history and everything.

Please help or how to solve this problem. Or maybe you can recover data from SYNC which is missing after changing password to my mozilla account.

Thank you, Danuta

Asked by Danuta Chisińska 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

Installation aborted because the add-on appears to be corrupt.

I can't install any add-ons, I always get the Subject, I've reinstalled Firefox, Restarted on troubleshot mode reset Firefox and clear starting cache, problems persist! … (funda kabanzi)

I can't install any add-ons, I always get the Subject, I've reinstalled Firefox, Restarted on troubleshot mode reset Firefox and clear starting cache, problems persist!

Asked by 2mainkey 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo galle… (funda kabanzi)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  In a standard photo gallery. 
This means that the image was saved on my computer without a link from the Internet.  And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet. this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Asked by dpool55555 1 usuku oludlule

Last reply by Dropa 19 amahora adlule

Saving PDF won't duplicate document name

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manual… (funda kabanzi)

When trying to save PDF's, firefox use to save each file as ex/ document, document(1), document(2) etc... now when trying to auto save it is making me input a name manually and won't automatically add the (#) to each file. How can i fix this? Thanks in advance.

Asked by justinwarmuth 13 amahora adlule

Last reply by jscher2000 - Support Volunteer 11 amahora adlule

  • Okugcinwe kunqolobane

Firefox with adobe flash player

Hi Team, As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adob… (funda kabanzi)

Hi Team,

As a concern,we want to enquire that since our company has its own product which uses Flash technology but its been known now that firefox will not suppport adobe flash player after 2020. So if we save and continue to use an oder version of firefox(with autoupdate off),will it allow to continue usage of Adobe Flash Player after 2020? Please confirm the same or any other workaround so that adobe flash player can be used within firefox after 2020 as well.

Thanks

Asked by seemapruthi24 2 iminyaka edlule

Last reply by Danny Colin 1 unyaka odlule

  • Okugcinwe kunqolobane

What are the best ways to copy existing settings to a new profile?

Hi, I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser. Debugging advice often involves ""saf… (funda kabanzi)

Hi,

I've encountered my fair share of bugs. I'm also disabled, so I need a lot of safety and accessibility fixes to use any browser.

Debugging advice often involves ""safe" mode," which disables some safety and accessibility tools, or "refresh Firefox," or otherwise using new profiles, which require me to set up the safety and accessibility tools before I can do anything. (For example, by default Firefox uses blinking cursors, autoscroll, and smooth scrolling, all of which trigger my migraines.)

In the past I've sometimes copied specific items, or cleared out a new profile folder and copied everything from an already-set-up profile folder.

Are there better or worse ways to copy bookmarks, saved passwords, about:config settings, user css, add-ons, and add-on settings?

(The previous time I asked this, I somehow got diverted to the wrong forum.)

Asked by MarjaE 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox install

Tried to download and install the Firefox browser, 64 bit. While processing, said "cannot continue, cannot find VCRUNTIME140_1.dll. I know that I did remove the Visual C … (funda kabanzi)

Tried to download and install the Firefox browser, 64 bit. While processing, said "cannot continue, cannot find VCRUNTIME140_1.dll. I know that I did remove the Visual C re-distributable file or from the windows system but have been trying to re-install. Downloaded and executed visual c, to no effect, did not re-install the driver or whatever Firefox is looking for during the install. At a total loss on how to re-instate the VCRUNTIME140_1.DLL so that I can use Firefox, HELP!!! P.S. the help provided on-line tells one how to re-install the driver but so "poluted" with other programs wanting you to download their programs that impossible to find the correct tools to use. Anyway, your help will be appreciated. I do like Firefox and have been enticed to use Microsoft Ecge but do not want to if I can help!

Asked by sid_kraft 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (funda kabanzi)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule