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Upgrade

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that… (funda kabanzi)

Good morning. I`ve got one question: I have 81.0.2 version, and - everytime i launch firefox - i receive message that i should install the newest version. Problem is that i did this around 5 times... and still nothing.

Asked by phoenixlk 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox can't download from google drive if the file size is exceed for scanning virus

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download … (funda kabanzi)

Firefox can't download from google drive if the file size is exceed for scanning virus, I tried to refresh it many time and close all add-ons, but I still can't download them, I tried another browsers and there are no problem, Please fix this issue as soon as possible, thankyou.

Video: https://cutt.ly/Firefox-Google-Drive-Issue

Asked by kennethcho2020 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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language choice and dictionnary (PROBLEM FIXED)

Hi, i can't install any other dictionnary beyond the default (french) one, it is installed but the correction doesnt work when browsing, do i need to uninstall and re-in… (funda kabanzi)

Hi,

i can't install any other dictionnary beyond the default (french) one, it is installed but the correction doesnt work when browsing, do i need to uninstall and re-install firefox?

PROLEM FIXED

Asked by Hank 1 unyaka odlule

Answered by Hank 1 unyaka odlule

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Lost files

I've been using Firefox for years. The other day I tried to open and got a message that it could not be opened and to download again. Did that and all my files are gone. … (funda kabanzi)

I've been using Firefox for years. The other day I tried to open and got a message that it could not be opened and to download again. Did that and all my files are gone. All my documents, scans etc. Saw a message during download that all that info is in a previous installation but there were no instructions on how to access them or reclaim. I am desperate. Please help.

Asked by d.bowie 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Setting up Firefox

I've downloaded Firefox, signed on, set it as my default browser. Microsoft Edge seems to override that setting and for a search engine, I have "google" showing up. … (funda kabanzi)

I've downloaded Firefox, signed on, set it as my default browser. Microsoft Edge seems to override that setting and for a search engine, I have "google" showing up. I do not want to use "Google". How can Can I change this or is this just how Firefox works? It does the same thing on my phone, too.

Asked by wnw12804 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Firefox 82.0 (Restart Doesn't Update Client) 82.0.3 Update

To you awesome people, I've experienced this issue in several Windows 10 installations now, different builds, running 19042 currently, Home 64-bit. My issue: I can instal… (funda kabanzi)

To you awesome people,

I've experienced this issue in several Windows 10 installations now, different builds, running 19042 currently, Home 64-bit.

My issue:

I can install Firefox without issues, configure it to my taste, no issues on that end.

I choose C:\Mozilla as my install directory.

However, whenever there's an update and I choose to download and install it, it downloads and installs fine, but when I need to restart the browser to apply the update, nothing has been updated.

As in this very instance, it was downloading and installing 82.0.3, but once restarted, Firefox is still stuck in 82.0.

I've not tampered with about:config just configured Firefox in the regular options.


What could be the cause?

Anyone else having these issues?

Thanks.

Asked by mzlla 1 unyaka odlule

Answered by mzlla 1 unyaka odlule

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Firefox and problem with Missing Profile - nothing helps

Hi, Huge problem here. My Firefox won't start. There is a message that Profile is Missing, but no solution from support helps. Itried to reinstall app, romove profiles, c… (funda kabanzi)

Hi, Huge problem here. My Firefox won't start. There is a message that Profile is Missing, but no solution from support helps. Itried to reinstall app, romove profiles, copy profiles from time machine when the app was running, even profile manager doesn't start from terminal - it throw same error.

I dont have any idea what's wrong. Someone something? Please help me.

OSX 10.13.6

Asked by maniex1 1 unyaka odlule

Answered by maniex1 1 unyaka odlule

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Copying open tabs to new computer without sync

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from vario… (funda kabanzi)

I’m running a windows 8.1 computer with several open tabs in my browser. This computer crashed and I can’t get back into windows to sync up (I’ve tried booting from various sources, automatic repair, etc. it just won’t boot up). I hope that I’ll be able to extract my important files from my hard drive. I’m setting up a new windows 10 computer. My question is, can I copy over a file from my old computer to my new computer that Firefox will recognize and open up the tabs that I was last working on from my old computer? I have not synced, but the last time that I was able to use my old computer I did close Firefox cleanly, and I was able to log off from windows with no serious issues. Hopefully there is a file that I can copy over which will simply allow me to continue working on my open tabs. Thanks in advance.

Asked by zippy8416 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Profile Manager doesn't appear when a profile is already open

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch. But lately, if I launch Firefox while a profile is already open, it just opens a new … (funda kabanzi)

I use multiple Firefox profiles. Normally, Profile Manager always appears at launch.

But lately, if I launch Firefox while a profile is already open, it just opens a new window in the current profile. The only way I can get Profile Manager is by typing firefox.exe --profilemanager.

For the record, I don't have this option enabled: Use the selected profile without asking at startup.

Asked by MartyJames 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Bookmarks: won't reinstall from a back-up and bookmark titles are assigned to the wrong web link.

My new laptop had a new install of Firefox when I received it, running on a Windows 10 OS. When I installed my bookmarks from a previous back-up (my previous laptop had … (funda kabanzi)

My new laptop had a new install of Firefox when I received it, running on a Windows 10 OS. When I installed my bookmarks from a previous back-up (my previous laptop had died) the new installation assigned wrong web addresses to each and every bookmark title. I've tried everything that I can think of to reload my bookmarks and tried to make sense of the help in your FAQ pages. I've uninstalled and reinstalled Firefox but the same issue occurs. The correct titles for my bookmarks appear in the right place, as I'd assigned in my previous laptop. However all the icons are like an empty, wire world icon and most of them don't activate. The ones that do activate a link take me to an entierly unrelated website. When I look at the individual bookmarks under Bookmarks/show all bookmarks, are all incorrect. Many of my passwords still work but some don't. I cannot bookmark a new page - there is just no response at all. I can't delete bookmarks from my Toolbar or from within the 'show all bookmarks' page. What is going on and how can I recover my bookmarks so that I have a functioning Firefox please? Help! I am wasting time both typing in new searches and in trying to fix this! I have even dismantled my old laptop and plugged in the old C Drive to my new one - the drive and all the old data is there and visible but this install of Firefox running on this machine will not accept even the old bookmark data! All the json files that I have seen have no identifying icon - just a blank rectangle as the icon for the file-type. I've even removed the very few plug-ins that I had and gone back to the original install state for Firefox without any joy! That's about as much fault-finding info this non-techie user can give. Over to you please!

Asked by mike365 1 unyaka odlule

Answered by mike365 1 unyaka odlule

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Mutiple copys of Firefox installed?

I apparently have multiple copies (2) of Firefox 82.0.3 installed on my computer. ?? How do I remove one without compromising my bookmarks, etc.? I would like to download… (funda kabanzi)

I apparently have multiple copies (2) of Firefox 82.0.3 installed on my computer. ?? How do I remove one without compromising my bookmarks, etc.? I would like to download v 83.0 but would like to clean up beforehand.

Asked by mrbillmo 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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How to remove and reinstal Firefox later on

bonsoir I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from m… (funda kabanzi)

bonsoir

I need to send my PC to the vendor (FNAC) for reparation. I want to clean my confidential files before sending it. Concerning firefox : how to desinstal it from my PC only, and reinstall it after repair with all the previous parameters and setting already installed ( list of passwords, ...)

said differently, I don't want to cancel it definitly because I use it on another computer and I want to recover it after my PC repair.

If you can help me I will really appreciate

Richard

Asked by auri.mac 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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XML Parsing Error

I'm getting the XML Parsing Error message on Firefox after the latest update. I have tried every fix I can find in the help guide and the community section but none of th… (funda kabanzi)

I'm getting the XML Parsing Error message on Firefox after the latest update. I have tried every fix I can find in the help guide and the community section but none of them have worked. So far I have:

- completely uninstalled Firefox and everything related
- emptied cache of Chrome (which is what I am using to re-download Firefox)
- deleted everything in Windows Temp folder
- re-downloaded a brand new download of Firefox directly from the site
- run a full clean re-install of Firefox (same error message)
- restarted the computer (still getting XML Parsing error)
- unable to start Firefox in safe-mode as I don't have the button on the browser to do so.

Any other suggestions would be greatly appreciated as Firefox is my favourite browser and I want it back!

Asked by tellemonstar2002 1 unyaka odlule

Answered by tellemonstar2002 1 unyaka odlule

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (funda kabanzi)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

Asked by pantelisgeorgiou 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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How do I import bookmarks to firefox?

I have read half a dozen articles, but they all there should be an import button, and there is NOT! I tried searching in options, there's nothing. How do I import bookm… (funda kabanzi)

I have read half a dozen articles, but they all there should be an import button, and there is NOT! I tried searching in options, there's nothing. How do I import bookmarks?

Asked by generally_happy 1 unyaka odlule

Answered by generally_happy 1 unyaka odlule

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Downloading of offline FF installer in different web browsers - the same size but slightly different content

Hello, is this the standard behavior for downloading the FF by using some different web browsers? I am talking still about the same version of 64bit FF for Win10 offline … (funda kabanzi)

Hello, is this the standard behavior for downloading the FF by using some different web browsers? I am talking still about the same version of 64bit FF for Win10 offline installer US but downloading this in different web browsers... The (final) downloaded file has exactly the same size of file but "slightly" different content - this is happening only when downloading FF. If I download different browser in various browsers then the size and content is exactly the same - but not in case of FF. Is it OK (some adjustemnt..) please or could it be virus? Thank you in advance for your respond. Jiri

Asked by jiri.pernik 1 unyaka odlule

Answered by cor-el 1 unyaka odlule