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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (funda kabanzi)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused we… (funda kabanzi)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Asked by Davide 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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Downloading Firefox Problems

a few weeks ago Firefox stopped opening on my Mac. Today I tried to download it again. and it took over 3 "Preparing to copy to Application" I am trying to move it to tr… (funda kabanzi)

a few weeks ago Firefox stopped opening on my Mac. Today I tried to download it again. and it took over 3 "Preparing to copy to Application" I am trying to move it to trash and cannot. I am not technical so please help. I need Firefox. Thanks

Asked by SuMo Bot 2 iminyaka edlule

Last reply by James (On Leave) 2 iminyaka edlule

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i need to talk with someone please

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarant… (funda kabanzi)

I have been using Firefox now for 8 years with out a problem but now I have one. I have Norton's antivirus and the last 7 scans I have done Norton's had found and quarantined the Trojan Horse virus found in the Firefox program. I have uninstalled Firefox and re installed with a fresh re-load but after 1 day the virus was back in the Firefox program. I really want to use Firefox and am respectfully requesting someone help me re install the program please. I have attached a screen shot for you. Thank you in advance. Bernie. [removed phone# from public] Well this on does not say trojan horse put the last 7 did.

Asked by SuMo Bot 2 iminyaka edlule

Last reply by James (On Leave) 2 iminyaka edlule

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Firefox browser

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wip… (funda kabanzi)

turned on computer and firefox completely wiped out, apparently all this sponsored by firefox....had to start all over again and install "new" firefox...all bookmarks wiped and no way to to go back to old way or to find and transfer my MANY book marks.. what the heck is going on?!?!?! .any help appreciated!!! Richard

Asked by SuMo Bot 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

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Update fault

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as… (funda kabanzi)

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Asked by allan.pool 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Reinstall Firefox without Importing Previous Bookmarks

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks. Noti… (funda kabanzi)

I cannot find this anywhere. As a Topic . I've Reinstalled Firefox several times,and,each time the Browser continues to Import the previous instalations Bookmarks.

Noticed that a small Dialog box pops up stating what is being installed,with 'Importing Previous Bookmarks". Should be an Option on Instalation that handles exactly what is to be described as installed. Supposed there used to be. Since im used to installing w/o 'default settings.

The little check box that denotes 'use old settings,and apps,does nothing.

Have another problem with my Bookmarks. And this is what I need solved Reinstalling Firefox without Importing Previous Bookmarks.

Options for Migrations is not a punn here.

Asked by Mike 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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download proctoru

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high r… (funda kabanzi)

hi,i try to have a TOEFL IBT home edition.and it requests me to download proctoru in my MAC. but i can't download extension through firefox. it says it will take a high risk for my computer. how can i figure it out? thank you!

Asked by SuMo Bot 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 2 iminyaka edlule

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (funda kabanzi)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 2 iminyaka edlule

Answered by Dropa 2 iminyaka edlule

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Old Email Service on account discontinued. Cannot receive confirmation code.

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my … (funda kabanzi)

Can I receive my account confirmation code for my original Firefox account another way since my old email service was discontinued by the provider. I need to recover my bookmark'd sites.

Asked by SuMo Bot 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Where Can I find an older version of Firefox browser not listed as your available download?

Hi! I'm trying to access a graduate school admission interview due in the next few days. Unfortunately, I'm having trouble finding Firefox version 69. This is the version… (funda kabanzi)

Hi! I'm trying to access a graduate school admission interview due in the next few days. Unfortunately, I'm having trouble finding Firefox version 69. This is the version I have to use for Kira talents application - https://app.kiratalent.com/n/assessment/7sCGnz

I've reached out to Kira Talents already. But, I don't know if you have version 69 available and the systems requirement needed to download and operate a browser that old. It seems strange to me that a new application called Kira Talents require such an old browser. I mean, this is like 30 version earlier. What is the latest version? 90 0r 100 for Firefox?

Please any suggestion to help my inquiry would be much appreciated.

I'm anticipating to resolve my issue so I can start my video interview for my MBA application which seems to be blocked from me being successful at completing my application.

Thanks! Karolina

Asked by SuMo Bot 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Helper Application

I need to download the helper application to be able to download adobe. The instructions below are for Firefox 3.0. This version does not match. Please help To be abl… (funda kabanzi)

I need to download the helper application to be able to download adobe.

The instructions below are for Firefox 3.0. This version does not match. Please help

To be able to download, add Adobe's site to the list of "allowed sites" in Firefox:

       On the Tools menu, select Options; click the Content icon
       Check the "Block pop-up windows" box, then the Exceptions button
       On the "Allowed Sites - Popup" window, enter www.adobe.com in the Address box and click Allow, then Close.
   On the Tools menu, select Add-ons; click the "Get Extensions" link in the lower right corner of the popup window.
   On the Add-ons page, select Plugins from the menu on the left.
   Click the green Install Now button that appears under the Acrobat Reader header.
   Adobe's Reader page is displayed. Follow the instructions for downloading the correct version.
   A "Software Installation" box is displayed; click Install Now.

Asked by SuMo Bot 2 iminyaka edlule

Last reply by James (On Leave) 2 iminyaka edlule

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getting old versions

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLeg… (funda kabanzi)

Where can I get Firefox 52.9.0? There was a list of old versions here but now I can't find it. I found https://download2.portableapps.com/portableapps/FirefoxPortableLegacy52/FirefoxPortableLegacy52_52.9.0_English.paf.exe I really did not want the portable version but avast considers it a threat so it may not be genuine.

Asked by robey 2 iminyaka edlule

Answered by James (On Leave) 2 iminyaka edlule

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Backup & restore information in Firefox profiles

Hi there! I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm usi… (funda kabanzi)

Hi there!

I'm attempting to migrate my Firefox (106.0.3) profile from the Linux Mint V20.3 on one SSD to a new installation of Linux Mint V21 on a separate SSD. I'm using the information supplied on this page:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Step 4, under Backing up your profile says: Right-click on your profile folder (e.g. xxxxxxxx.default), and select Copy.

This folder, qspfoqtl.default, contains 1 file, named times.json, the contents of which are:

{ "created": 1618792039414, "firstUse": null }

Clearly, not my Firefox profile.

There is, however, a folder named nnob5aww.default-release that contains a bunch of directories and files (505.4MB) with names like bookmarkbackups, browser-extension-data... storage, weave.

Is this documentation incorrect as of this release of Firefox? And, should I be using the nnob5aww.default-release folder as the profile? I'm a little confused. (Most often, I'm a lot confused.) Any help would be appreciated.

Thanks in advance,

- Ralph

Asked by Mandelbrot1 2 iminyaka edlule

Answered by Mandelbrot1 2 iminyaka edlule

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Installation issue on Win 10

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation do… (funda kabanzi)

I have downloaded and installed Mozilla Firefox on a new computer through the Edge browser both from the Mozilla site and through the Microsoft store. The installation downloads and installs as it should. Firefox has been selected as the default browser and everything appears as it should. When I open Firefox and type in an address, nothing populates. No site will open on the screen. When I open settings in Firefox, nothing opens. When I open history, it shows that I have been to the sites that I have loaded even though they haven't shown on the browser. I have completely uninstalled Firefox and reinstalled it with the same result. I have downloaded Opera browser and it installs correctly, I have downloaded and installed Firefox from Opera and had the same result. Any ideas?

Thanks, John

Asked by bilbobagins22 2 iminyaka edlule

Answered by bilbobagins22 2 iminyaka edlule

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Firefox on a chromebook, tyring to install extensions for dashlane

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions … (funda kabanzi)

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions work with Chrome, but I can't seem to get them to work with Frefox. The Chrome search engines choices are limited; ones that I never use with Firefox. Is there something in the Chromebook environment that limits firefox capabilities? (Am I looking for something that just is not possible?) Is there a work around? (Any Linux tricks?) I also have asked the same question of Dashlane, but have not heard back yet. My imperfect solution is use Chrome when it is a known website, and the password is recorded with Dashlane, and to use Firefox for new searches, where the choice of search engines is better.

Has anyone developed a search engine where there are no "sponsored" results. I understand that it would probably not be free.

Asked by amyinavl 2 iminyaka edlule

Answered by amyinavl 2 iminyaka edlule