• Kusonjululiwe

Why I can't take screenshot?

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hes… (funda kabanzi)

I am writing to report an issue I have encountered while using the Firefox browser. Specifically, I am unable to take screenshots on the website https://hescoebill.pk/hesco-mis/. This issue persists despite numerous attempts, and it seems to be unique to this particular website. Is there any other way to take screenshot of site? I really want to take a screenshot for personal reason. Is it not allowed from the site owner side or what?

Asked by Hamza Shareef 2 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 2 ezinsukwini ezidlule

  • Kusonjululiwe

message said Firefox could not update automatically, requested I install Firefox. I did. Next day, same thing, can't update, intall Firefox. And again today. I don't know what to do.

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatical… (funda kabanzi)

I have two desktop icons for Firefox. Each opens to a different file. How do I clear the old file? What do I do about the message that Firefox can not update automatically? Where do I look to see Firefox file and see what date it is downloaded? If it is operational? Why is the same series of problems repeating daily?

Asked by beth.woodworth1 2 ezinsukwini ezidlule

Answered by beth.woodworth1 12 amahora adlule

  • Kusonjululiwe
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Firefox can't download file to mounted ntfs device. Instead it creates thousands of empty files

Hello. Lately i found strange bug in FF 119.0 (ppa - deb, not snap version), ubuntu 23.10 I can't download any file to mounted ntfs volume. Firefox instead creates thous… (funda kabanzi)

Hello.

Lately i found strange bug in FF 119.0 (ppa - deb, not snap version), ubuntu 23.10 I can't download any file to mounted ntfs volume. Firefox instead creates thousands of empty files. Once it was 10001 or 10003 other time it was 20000 of files. I tried private-window, no change. I have removed all add-ons - no change.

For example i was trying to download https://fedorapeople.org/groups/virt/virtio-win/direct-downloads/stable-virtio/virtio-win.iso and i ended with (only few last lines):

-rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9989.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-998.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9990.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9991.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9992.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9993.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9994.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9995.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9996.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9997.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9998.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9999.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-999.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-99.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest-9.exe -rwxrwxrwx 1 root root 0 2023-10-27 22:23 spice-guest-tools-latest.exe

I can download the same source files to the same location with other browsers without problems. Thank You for Your help!

Asked by Mar Brz 6 izinyanga ezidlule

Answered by zeroknight 6 izinyanga ezidlule

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Extension is working in only certain tabs

I am developing an extension that will fix YouTube spacebar issue (after recent YouTube update after Alt Tabbing from other window, spacebar is not working to Pause/Play … (funda kabanzi)

I am developing an extension that will fix YouTube spacebar issue (after recent YouTube update after Alt Tabbing from other window, spacebar is not working to Pause/Play videos).

The problem is that my extension is not working anywhere except on https://www.mozilla.org.

I've already added "*://*.youtube.com/*" to "host_permissions" in my manifest.json file and it's displayed as "Can always read and change data on this site" on YouTube, but it does nothing. On https://www.mozilla.org my extension is activating properly (writes test message in console).

I added my extension on "about:debugging". Can it be related with that? Appreciate any help!

Asked by MrQuackDuck 6 izinyanga ezidlule

Answered by MrQuackDuck 6 izinyanga ezidlule

  • Kusonjululiwe

Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (funda kabanzi)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Asked by cetaceus1 1 inyanga edlule

Answered by cetaceus1 1 inyanga edlule

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Every functionality in the menu bar is stuck at light-mode.

After a recent update, all the functionalities in the menu bar be it the add-ons drop down menu,the downloads section and the open application menu run in light-mode in m… (funda kabanzi)

After a recent update, all the functionalities in the menu bar be it the add-ons drop down menu,the downloads section and the open application menu run in light-mode in my otherwise dark configuration.They are an eyesore to open and work with,I've tried to tweak the settings and reinstall the themes but nothing helped.Any fixes?

Asked by Akshay 6 izinyanga ezidlule

Answered by zeroknight 6 izinyanga ezidlule

  • Kusonjululiwe

Getting PR_CONNECT_RESET_ERROR on websites which use TLS/SSL

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more det… (funda kabanzi)

For the past few days when I have tried to log into a few websites which use TLS/SSL I have gotten PR_CONNECT_RESET_ERROR. Please see the attached screenshot for more details. This issue was observed ever since I updated to Firefox version 124.x. Prior to that the websites were working fine.

When I try to access the same websites and try to log into them using Microsoft Edge, I do not face a similar issue. They work fine.

I have cleared the browser cache, restarted firefox, and then tried. Still faced the same issue. I have cleared the DNS cache of Firefox browser (about:networking#dns) and then tried. Still faced the same issue. I have opened Firefox in Safe mode (Menu > Help > Troubleshooting mode) and still faced the same issue.

Can someone please help me in fixing the issue? I would like to refrain from using MS Edge or chrome browser.

Asked by ixian 3 emasontweni adlule

Answered by zeroknight 2 emasontweni adlule

  • Kusonjululiwe

Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (funda kabanzi)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Asked by TomDavid 3 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

  • Kusonjululiwe

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (funda kabanzi)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR 3 ezinsukwini ezidlule

Answered by cor-el 3 ezinsukwini ezidlule

  • Kusonjululiwe

Cloudflare Verify you are human looping

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite … (funda kabanzi)

I have been experiencing a problem with Cloudflare specifically on one site (character.ai) and when the verify you are human pops up. It takes me in a seemingly infinite loop. On the Cloudflare community site they say it could be because of things like adblock but even without any adblock or anything of the sort on it does the same thing. Sadly Cloudflare community doesn't support being used on Firefox. So maybe they don't support being used on Firefox in general? I have contacted the actual websites support but they don't seem to even read submitted inquiries because I never hear anything back from them except the automated message they received it. It is now preventing me from using certain things in general which as before it wasn't that big of a deal but recently they changed the site layout and still allowed you to use the old layout but the verification blocks you from using the old layout. The first one is one from a couple of weeks ago when it only effected me trying to open things in a separate tab and the second one is the newer one which prevents me from accessing the old layout. I'm not sure what to do about it since nothing I specifically could do to solve it has helped. I have opted into sharing data under troubleshooting IDK how well that'll help.

Asked by Lilynette 1 inyanga edlule

Answered by Lilynette 1 inyanga edlule

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*PLEASE* don't open my web browser automatically!

duplicate of /questions/1428971 thread. Hi there. I just now rebooted my Mac system after a crash. Thunderbird was the first application that I opened. However, even … (funda kabanzi)

duplicate of /questions/1428971 thread.

Hi there. I just now rebooted my Mac system after a crash. Thunderbird was the first application that I opened. However, even before opening Thunderbird, it automatically opened my Chrome web browser with an appeal to "help keep Thunderbird alive." (https://www.thunderbird.net/en-US/thunderbird/115.0/appeal/) Unfortunately, what this did to me was to lose my ability to restore all my previously open windows and tabs from my pre-crash Chrome session. I was able to recover a few from "recently closed" in the History tab. But dozens upon dozens of other, older windows and tabs are now completely irrecoverable. This, as you can imagine, is not a happy thing.

When I open Thunderbird, I want to open Thunderbird. *NOT* my web browser. I've had occasional, similar issues in the past from other products, but I never expected to run into such behavior from a Mozilla product. Please change your practices so that this doesn't happen again. Thank you kindly.

Asked by ggrosz 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

  • Kusonjululiwe
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Website not displaying all content. Error login.microsoftonline.com dssostatus ns_binding_aborted

I am having an issue with a work site where the content is not being displayed correctly. This site uses microsoft single sign-on with my corporate account and it seems t… (funda kabanzi)

I am having an issue with a work site where the content is not being displayed correctly. This site uses microsoft single sign-on with my corporate account and it seems that this is where it breaks, as I am finding errors that point in that direction: GET https://autologon.microsoftazuread-sso.com/softtek.com/winauth/sso?client-request-id=xxxx POST https://login.microsoftonline.com/common/instrumentation/dssostatus Result: NS_BINDING_ABORTED

When I open the same site using Edge (sorry:) it works correctly. The issue is that I do not have control over that website and I use it to enter some work information and I haven't found a way to work around it. I have disabled DNS over HTTPS, HTTPS only mode, Deceptive content protection, allowed single sign-on for microsoft, deleted cookies, etc and nothing seems to work. I hope this gets looked into as it is really an issue that might affect everyone not only at my workplace but others that may use similar functionality. Thank you.

Asked by jorgea.gutierrez 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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Windows 7 upgraded to 10, still stuck with ESR Extended Support Releases

I upgraded my system from Windows 7 to Windows 10. Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't. Ho… (funda kabanzi)

I upgraded my system from Windows 7 to Windows 10.

Thought Firefox would automatically change from the ESR version to the standard (release?) version but it hasn't.

How do I move to the standard Firefox from ESR?

Asked by firefoxforums 6 izinyanga ezidlule

Answered by James 6 izinyanga ezidlule

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Opening additional video causes all other video tabs/windows to stop and load

I started getting an issue where starting additional videos will stop all other videos in Firefox - forcing all of them to load simultaneously. I have already attempted… (funda kabanzi)

I started getting an issue where starting additional videos will stop all other videos in Firefox - forcing all of them to load simultaneously.

I have already attempted a number of options to no effect: - Starting in Safe Mode - Removed unneeded add-ons (any remaining add-ons were not active in Safe Mode) - Clearing Cookies and Cache - modifying media.wmf.zero-copy-nv12-textures and gfx.direct3d11.reuse-decoder-device - Disabled Hardware Acceleration - Modified Vertical Sync in Nvidia Control Panel

My device is fairly high end and has not had any issues with Firefox before tonight. There are no significant resource spikes when it occurs, and my connection speed is solid: Download: 936.89Mbps, upload: 714.34Mbps

Asked by MrZero 6 izinyanga ezidlule

Answered by MrZero 6 izinyanga ezidlule

  • Kusonjululiwe

How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (funda kabanzi)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 4 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

  • Kusonjululiwe

Inter font not dispalying properly

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly… (funda kabanzi)

I've installed Inter font from Google fonts (https://fonts.google.com/specimen/Inter) on my windows, but as you can see in the image, the font is not displaying correctly in Firefox.

Asked by Aram 4 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

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recently closed tab show the tabs of all opened windows at once instead only one.

I don't know if it is because i closed firefox task end, or if it is a bug from update to v119 (when i reopened firefox, there was the updated tab). But now when i fly my… (funda kabanzi)

I don't know if it is because i closed firefox task end, or if it is a bug from update to v119 (when i reopened firefox, there was the updated tab). But now when i fly my pointer on "recently closed tab", instead of only having the 15 last closed tab of my current firefox windows, i have also the 15 of each opened firefox windows. means if i have 2 page it show 30 tabs, etc. the first 15 being the tab of the current windows (ex: FF windows 1) and the 15 next for the other opened one (FF windows 2), when i check "recently closed tab" on the other windows it is reversed (the 15 first tab are the windows 2 closed ones, and the 15 next from the windows 1). It is me, or a global bug (or new feature). If the second, how to return to the former option (means having only the tab closed from the current windows showing)

Asked by thor94 6 izinyanga ezidlule

Answered by thor94 6 izinyanga ezidlule

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Pandora songs will default sound on FF settings

I used Linux Mint Debian Edition 5 and now I am on the latest 6 Faye. I like using Pandora on FF and have no problem on playback. How ever, the level of sound will start … (funda kabanzi)

I used Linux Mint Debian Edition 5 and now I am on the latest 6 Faye. I like using Pandora on FF and have no problem on playback. How ever, the level of sound will start and default to some were of %50-%80. So I'll have to select sound/settings/applications and it'll show FireFox: % not at %100. So I turn it up, every single time. How ever this does not happen on any other webpage like youtube for example. I tried this with LMDE 6 brand new after full updates and no sign in's except for Pandora to get into my account and it'll do the same thing. I have a 5.1 Dolby sound system and my 4K tv hooked up to the PC and either way will do the same thing only for Pandora. This is truly not a big deal, how ever it is annoying as I LOVE to play LOUD music while I game on my Console(s). I fill it is in something with config:ff but I don't want to mess around to much. Any idea's?

Asked by Fat_Beard 6 izinyanga ezidlule

Answered by zeroknight 6 izinyanga ezidlule

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disney plus videos are not high quality on firefox

like the subject says the video on disney plus is very choppy/blurry/not 4k like it should be can u guys look into it? the video is blocky and blurry on firefox but not o… (funda kabanzi)

like the subject says the video on disney plus is very choppy/blurry/not 4k like it should be can u guys look into it? the video is blocky and blurry on firefox but not on chrome for some reason and id like to fix it soon

Asked by dossantosjulia54 6 izinyanga ezidlule

Answered by dossantosjulia54 6 izinyanga ezidlule

  • Kusonjululiwe
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Two sets of previous tabs switching between

When I first started using firefox, I was using the restore tabs feature, so when I shut down my computer and reopened it I would find myself back where I started. With t… (funda kabanzi)

When I first started using firefox, I was using the restore tabs feature, so when I shut down my computer and reopened it I would find myself back where I started. With time I had a lot of tabs open across multiple windows. One day I lost these tabs when I opened my computer, I'll call these tabs set one.

I didn't use the restore feature, since I figured I would just restart and maybe manage my tabs, so I started fresh and start a new set of windows. This set obviously went the same way, lots of tabs over a few windows, that restore when I open firefox on my computer. This is set two.

But every so often now I'll turn on my computer and find that I am on a different set. My previous collection of open tabs is back and while I can see in my history what I have searched, there is no option to restore the previous set of windows. It's not often, maybe once every few weeks, but it will switch between the two sets of tabs.

It's annoying because I am working with these tabs so if I am back on a previous set, then I need to reorganize my windows. Anyone had this issue?

Asked by ciaran.guthrie 6 izinyanga ezidlule

Answered by zeroknight 6 izinyanga ezidlule