Cookies and site data WILL NOT delete

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file ex… (funda kabanzi)

I've been trying to delete cookies and site data multiple times and it will not delete, even after multiple attempts to fix it. Such as deleting Mozilla folder in file explorer and downloading an extension to delete cookies and cache. Everything else gets deleted fine except for 2 sites.

Asked by SILENT 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

Firefox takes ~5 minutes to startup (even the Profile Manager and in every possible modes)

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea wha… (funda kabanzi)

Firefox takes about 5 minutes to load every it launches, before working smoothly like it should. This problem occured first time yesterday morning, and I have no idea what could have caused it.

It happens :

  • when I launch firefox normally (whatever the profile)
  • when I launch it from the terminal (it provides no output at all)
  • when I tell it to launch the Profile Manager (5 minutes to see the Profile Manager appear, then 5 more minutes to launch firefox using the selected profile)

It does not happen :

  • when I click "New Window" inside an existing firefox process
  • when I call `firefox --help` from the terminal

Here's what I've tried :

  • First, I've seen pretty much every article from Mozilla Support, Reddit or SuperUser (writing this question is kind of my last resort)
  • I've tried removing and then reinstalling Firefox from Flatpak, from the Fedora repos (using `sudo dnf install firefox`) and using the manual install via the archive (v125)
  • I've tried downgrading firefox (when using the package manager install) from v125 to v124
  • I've also tried the Firefox Developer Edition, same problem here
  • I've tried using the "Refresh Firefox" feature and restarting in Troubleshoot Mode (both are also affected by the slow startup, which makes them particularly painful to execute)
  • I've tried manually deleting the `~/.mozilla/` folder (= manually deleting my profiles)

When firefox launches, it does not freezes my OS and does not seem to use many system ressources : CPU usage is normal, RAM as well, and it does not seem to read many things from the disk as well (I've seen some threads where this was the issue).

And here is something interesting that I discovered :

  • loading (including refreshing) `about:profiles` is also slow and this time freezes firefox (OS reports it as not responding, I can't switch tabs and I can't see my mouse). Other about pages seem to work fine (although I did not try them all)

Thanks !

PS : Even if I think it has nothing to do with the issue, I prefer to mention it here : I was messing with virtual machines yesterday when the issue occured for the first time. My disk got full at some point and I don't know but it might have messed with firefox. At this stage, I had not deleted any files that could relate somehow to Firefox, that's why I doubt it would have caused anything harmful to Firefox. (instead, I mounted an empty partition from my disk to get some space)

Asked by Martin Heywang 6 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule

Youtube has stopped working suddenly

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot. … (funda kabanzi)

I've disabled all of my addons, cleared cache, and still youtube is broken for me. It works fine with Chrome still. Any ideas on how to fix? See attched screenshot.

Asked by gk16 4 ezinsukwini ezidlule

Last reply by jonzn4SUSE 3 ezinsukwini ezidlule

you tube tv

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps t… (funda kabanzi)

After the browser update earlier today I cannot log into 'You Tube TV'. The browser keeps asking for my email and password over and over and never signs me in. It keeps telling that I am signed out and need to sign in, over and over. I cleared my cache and cookies. I changed my sign in from my yahoo email to my gmail account and it still will not work. If I use the chrome browser it works fine. Please Help.

best regards,

john loomis jr.

Asked by jloomisjr2 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

Washington Post website doesn't work on Firefox

I have tried several suggested fixes to get the Washington Post website to work properly, including reloading Firefox. Links within the site fail to load, pictures are … (funda kabanzi)

I have tried several suggested fixes to get the Washington Post website to work properly, including reloading Firefox. Links within the site fail to load, pictures are hazy low-resolution, sometimes content doesn't display at all, or does so briefly before going blank. The problem seemed to start after an update 2 weeks ago. I am about to give up trying to fix this, and choose another browser. I don't understand why the problem only affects the WaPo website, which runs fine on chrome or Safari.

Asked by johnsvarner 3 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

My account was "used to sign in to Firefox on a MacOSX10.15 on Sunday, May 5. It was not me.

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email … (funda kabanzi)

I had someone breaking into a number of my accounts. They used my account to sign into Firefox. And I got an account authorization code, but I'm afraid to use the email in case it is them getting more info!!

Asked by ccg14 3 ezinsukwini ezidlule

Last reply by Amelia 3 ezinsukwini ezidlule

moz-extension keeps loading at startup but no related extension appears in my extension list

Hi and thanks for your help. I was playing around with my DMARC settings for my new site and was looking around at who was hosting my WordPress domain for http://ibizign… (funda kabanzi)

Hi and thanks for your help. I was playing around with my DMARC settings for my new site and was looking around at who was hosting my WordPress domain for http://ibizignite.com, and Google directed me to GoDaddy. That was wrong. However, in my fooling around, somehow GoDaddy and this associate Westechnologies keeps popping up when I open up my browser after booting up my computer, and I cannot get rid of it. I don't know where to find it, because there is no associated extension anywhere in my extension list.

Here is the address that came up: moz-extension://dfdaa01e-fa7e-4241-8590-a19edb2ec40f/data/blocked/index.html?url=https://www.godaddy.com/forsale/www.westechnologies.com?utm_source=TDFS_BINNS&utm_medium=parkedpages&utm_campaign=x_corp_tdfs-binns_base&traffic_type=TDFS_BINNS&traffic_id=binns&

I tried to use another add-on to block it, and it does, but the darn site keeps appearing every startup after a fresh boot, and neither Westechnologies not GoDaddy appear anywhere in my Zone Map or anywhere else in my registry. Can anyone help me get rid of it please?

Asked by iBizIgnite 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

Importing Bookmarks from Chrome via html

I followed instructions for adding bookmarks from html file. Got to "import from html" . I can see the html file I want to access, but when I push "open" nothing happen… (funda kabanzi)

I followed instructions for adding bookmarks from html file. Got to "import from html" . I can see the html file I want to access, but when I push "open" nothing happens.

Asked by bceccoli 1 isonto elidlule

Last reply by cor-el 1 isonto elidlule

Tried installing Keeppassxc--not sure if correst name

Hello, One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was call… (funda kabanzi)

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Asked by Paul Ellis 2 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Changing the URLB on click behavior

I would like the address bar to show what it would show when you type a "?" just by clicking. It's a default feature in chrome, I know, mentioning a competitive browser a… (funda kabanzi)

I would like the address bar to show what it would show when you type a "?" just by clicking. It's a default feature in chrome, I know, mentioning a competitive browser as an example is kind of a no no, but it's the only example I can think of.

Asked by Sod 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

after updating newest version of Firefox the option to restore previous windows opened does not work

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reop… (funda kabanzi)

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reopen the browser so that all the tabs that I had opened before closing my browser return as if I never left?I went into my setting and have the "open previous tabs" is checked. I even restarted my browser but nothing simple seems to work. Thanks in advance

Asked by Jane Boyle 1 isonto elidlule

Last reply by jscher2000 - Support Volunteer 1 isonto elidlule

Recreating deleted drafts an emails through carbonite

I lost emails in my inbox and draft folders. Contacted carbonite to restore and they asked if emails in these folders were "physical" files that got deleted and if so wha… (funda kabanzi)

I lost emails in my inbox and draft folders. Contacted carbonite to restore and they asked if emails in these folders were "physical" files that got deleted and if so what type of file the were ( such as MSF). Can some someone help please?

Asked by Tim Williams 1 isonto elidlule

Last reply by markwarner22 1 isonto elidlule

Disabling 'Show animations in Windows' changes the way text is shown on some websites.

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling. I have not had thi… (funda kabanzi)

When I turn off the windows animations in Windows 10 the font on Twitter.com changes somewhat. I believe it is altering the character spacing/scaling.

I have not had this behavior on other browsers (Brave, Edge, Chrome & OperaGX tested). I have not noticed this on other websites, but I also haven't really looked.

Windows version 22H2 (OS Build 19045.4291) Firefox version 124.0.2

Images provided are with them off, then on

Steps to recreate 1. Load a tweet (tweet in the images: https://twitter.com/FedeItaliano76/status/1779855670432408011) 2. Turn off window animations (settings->display->show animations in windows->Off) 3. Reload the Tweet

This is not a critical issue for me, but I think it's worth mentioning

Asked by SiwelTheLongBoi 3 emasontweni adlule

Last reply by zeroknight 1 isonto elidlule