Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Websites not using user-defined default fonts

I've set custom fonts through Settings > Fonts > Advanced, but the fonts I have specified are not being used on any websites even if I uncheck the box that says "Al… (funda kabanzi)

I've set custom fonts through Settings > Fonts > Advanced, but the fonts I have specified are not being used on any websites even if I uncheck the box that says "Allow pages to choose their own fonts, instead of your selections above". For example, I've set the default sans serif to Source Sans 3, but websites use Arial regardless of the settings. The only custom font I've gotten to work is Segoe UI (the UI font on Windows); all other just fall back to Arial. The problem persists even if I disable all extensions/add-ons. I'm also experiencing the problem for non-Latin scripts; I've tried to set the default Bengali font to Noto Sans Bengali, but websites are using Vrinda instead.

I'm running Firefox version 120.0 on Windows 11, any help is greatly appreciated!

Asked by Shaandro Sarkar 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (funda kabanzi)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 5 izinyanga ezidlule

Answered by John carter 5 izinyanga ezidlule

Backspace key

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any … (funda kabanzi)

Hello all. I'd like to restore the backspace button function but the previously workable solution — resetting browser. backspace_action to 0 — is not working for me. Any hints as to why that might be the case?

Asked by richkhav 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Sign in window shows only a blank screen

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window ope… (funda kabanzi)

I've been trying to sign in to pinterest, duolingo, etc using the 'sign in with google' option since my account was saved there. Whenever I click it, a sign in window opens up as usual, but it only ever shows a blank screen. No matter how long I wait, nothing shows up. I tried clearing cache, and it still didn't work. It worked before, but recently since the past 2 weeks, it became like this and I don't know how to fix it.

I have some extensions on my account so I'll list them out just in case one of them is the one making this problem: -Search by Image -Firefox Relay -uBlock Origin -DuckDuckGo Privacy Essentials -TWP - Translate Between Pages -Ecosia


(Below is a screenshot showing what I mean by the sign in window being a blank screen.)

Asked by Soob 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

restore tabs

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a fi… (funda kabanzi)

I had 2 windows open, closed one, lost all of my tabs. Restore didn't work. I tried to restore by renaming session-store-backups folder files. doesn't work. There is a file called upgrade.jsonlz4 from November, maybe that could be used to restore tabs somehow?

Asked by ss-shadow 5 izinyanga ezidlule

Answered by ss-shadow 5 izinyanga ezidlule

Tesco.com

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------e… (funda kabanzi)

After years of shopping online with Tesco using Firefox suddenly I can no longer log in to Tesco.com. Just get 'Access Denied. You do not have permission to access------etc' I am sure that this happened after the last update of Firefox ! Tesco say its not their problem and the problem is with my Firefox browser. Please advise.

Asked by LEO 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

  • Kusonjululiwe

[video can't be player because this file is corrupt][mp4 h264 yuv420p]

Open this url https://openfde.com/intro.mp4 and firefox shows "video can't be player because this file is corrupt". Web Console logs: ``` Media resource https://openfde.… (funda kabanzi)

Open this url https://openfde.com/intro.mp4 and firefox shows "video can't be player because this file is corrupt".

Web Console logs: ``` Media resource https://openfde.com/intro.mp4 could not be decoded. intro.mp4

Media resource https://openfde.com/intro.mp4 could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_DECODE_ERR (0x806e0004) Details: void mozilla::AppleVTDecoder::OnDecodeError(OSStatus): OnDecodeError:ffffcd9a intro.mp4 ```

`ffmpeg -i` with this video file: ``` Input #0, mov,mp4,m4a,3gp,3g2,mj2, from '/path/to/intro.mp4':

 Metadata:
   major_brand     : isom
   minor_version   : 512
   compatible_brands: isomiso2avc1mp41
   encoder         : Lavf58.76.100
 Duration: 00:01:51.77, start: 0.000000, bitrate: 3243 kb/s
 Stream #0:0[0x1](eng): Video: h264 (High) (avc1 / 0x31637661), yuv420p(progressive), 4096x2304 [SAR 1:1 DAR 16:9], 3109 kb/s, 25 fps, 25 tbr, 12800 tbn (default)
   Metadata:
     handler_name    : ?Mainconcept Video Media Handler
     vendor_id       : [0][0][0][0]
 Stream #0:1[0x2](eng): Audio: mp3 (mp4a / 0x6134706D), 48000 Hz, stereo, fltp, 128 kb/s (default)
   Metadata:
     handler_name    : #Mainconcept MP4 Sound Media Handler
     vendor_id       : [0][0][0][0]

```

Chrome is fine.

Asked by kilireg 4 izinyanga ezidlule

Answered by zeroknight 4 izinyanga ezidlule

  • Kusonjululiwe

What happened to my Screenshot Icon in FF 120?

Greetings! This is so strange. My Screenshot Icon in FF 120 is gone. Tried adding it back, but it's not there under More Tools -> Customize Toolbar. Overllayed Fire… (funda kabanzi)

Greetings!

This is so strange.

My Screenshot Icon in FF 120 is gone. Tried adding it back, but it's not there under More Tools -> Customize Toolbar. Overllayed Firefox with a new install - no change. Disabled/enabled extensions and themes. No go.

Am I the only one? Any ideas?

Thanks. :)

Asked by Compumind 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

Access Denied

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.… (funda kabanzi)

When I try to login to the Tesco website I get this message: Access Denied You don't have permission to access "http://www.tesco.com/account/login/en-GB?" on this server.

Reference #18.26cc19b8.1700669440.3c27026b

I have cleared History plus cookiies and site data and cached web content

But I'm still unable yo login to this site.

Asked by robert.cowtan 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Puzzle Piece Icon is Missing

The puzzle piece icon is not on the toolbar. Neither is it shown in the customize toolbar dialog. I have reset the toolbar to default, rebooted Windows 11 and removed &… (funda kabanzi)

The puzzle piece icon is not on the toolbar. Neither is it shown in the customize toolbar dialog. I have reset the toolbar to default, rebooted Windows 11 and removed & reinstalled Firefox 120.0.1 (64 bit). Those did not work. How can I restore the puzzle piece icon to the toolbar?

Asked by br5491 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

transfering .jsonlz4 bookmarks to new PC

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in… (funda kabanzi)

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

Asked by ppmerriman 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Kusonjululiwe

Montserrat font ignores font-weight

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Br… (funda kabanzi)

For some reason Montserrat fonts ignore font-weight for me on all websites. In happens on my main browser profile, with a new clean one with no add-ons and even in Tor Browser. Pictures 1 and 2 illustrate the problem. If i go into page inspector and replace "font-family: 'Montserrat', sans-serif;" with "font-family: 'Segoe UI';" the parameter works as expected and the alternative font is rendered properly.

Reinstalling fonts from fontsource.org didn't help.

OS: Windows 10 1607, FF - 120.0, issue was present for many versions before.

Asked by Burning_Chair 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

Please add better support for .mp4 video playback.

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No … (funda kabanzi)

Hello, can you add better support playback on .mp4 videos? Seems with Firefox it's a hit-and-miss with some .mp4 videos that will play and some that will just show "No video with supported format and MIME type found".

All other browsers will play .mp4 videos without an issue but Firefox won't.

If you can provide better .mp4 playback support that would be greatly appreciated. Thanks

Here's one of those videos for an example: https://drive.google.com/drive/folders/1Fv6SdftiCXeYPQOdF17H2JNpwjMu9P7q


Pretty much a URL string like example.com/videosample.mp4

Asked by DestructiveBurn 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Firefox will no longer keep me logged into Asana after I deleted browser cache. Still keeps me logged into other websites.

Firefox use to keep me logged into Asana. But after deleting my browser cache a while back, it no longer does. Even though it still keeps me logged in to other sites I … (funda kabanzi)

Firefox use to keep me logged into Asana. But after deleting my browser cache a while back, it no longer does. Even though it still keeps me logged in to other sites I go to.

I have already tried to get help with this on Asana's help forum and a computer help group on FB. As well as from researching on google. I have tried everything they told me to do and it still isn't keeping me logged into Asana. I am completely baffled as to what it stopped keeping logged in. But I know it had to do with deleting my cache because it did it right after that when I tried to log back into Asana. It never kept me logged in again.

When I deleted my browser cache I made sure to not check the one that said it would log me out of website if I check it. I didn't delete that, I just deleted the other stuff that was in the gb range. So I don't know why every time I delete my cache it still logs me out of all website anyway even though I uncheck that.

Yesterday I reset firefox back to its default settings, but that didn't help either.

Any ideas what else I could try before I uninstall firefox and reinstall it. I have backed up my bookmarks, but the last time I had to import my bookmarks when I got a new computer it did not import them correctly and it made a mess out of my bookmarks and didn't even save my browser toolbar stuff. So reinstalling Firefox is my last option.

Asked by kurt281 5 izinyanga ezidlule

Last reply by kurt281 4 izinyanga ezidlule

  • Kusonjululiwe

Is there way to block tracking pixels?

Is there a setting or add-on for firefox (Windows) that will block tracking pixels? My email client hi-lites when present and as I understand they are incorporated within… (funda kabanzi)

Is there a setting or add-on for firefox (Windows) that will block tracking pixels? My email client hi-lites when present and as I understand they are incorporated within images so I dont down load attached images to reduce them. On their pro version they allow blocking of these pixels. Unlike cookies there doesn't seem to be an option on reception to opt out. I'm not fully clear what harm they do or whether they are session use only and delete on power off. I would rather not recieve them atall. Companies when challenged smokescreen and refer to cookies rather than pixels or bang on about their companys integrity.

Thanks for your help

Asked by Ian 5 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (funda kabanzi)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Asked by cemax12001 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (funda kabanzi)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 5 izinyanga ezidlule

Last reply by Alexander Thomas 4 izinyanga ezidlule