Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

All add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions")

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions"). The extensions are visible… (funda kabanzi)

Sometimes all add-ons / extensions break randomly and are disabled (the icon of the extensions is also broken under "Manage Your Extensions").

The extensions are visible under "about:addons", but the slider is turned off and the icon in front of each extension is broken / empty.

It seems that deleting these 2 files- compatibility.ini and extensions.json inside the firefox profile folder, usually fixes the issue. Only these 2 files though, don't delete anything else.

No need to mess around with the ff profiles or anything else, just deleting those 2 files and restarting the firefox usually fixes the issue with the "unregistered" addons.

This thread is for the search function, as I found some VERY old and outdated suggestions for the aforementioned issue using the search function.

I wonder what causes the extensions to "unregister" randomly.

Asked by ff_user 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 3 emasontweni adlule

Firefox no longer warns about vulnerable passwords?

On the page listing passwords, it was possible to sort them by "Alerts". In settings, there is an option to enable checking the vulnerable passwords: https://support.moz… (funda kabanzi)

On the page listing passwords, it was possible to sort them by "Alerts".

In settings, there is an option to enable checking the vulnerable passwords: https://support.mozilla.org/en-US/kb/firefox-password-manager-alerts-breached-websites

On my other laptop using Firefox v121, the alerts are properly displayed. But on my second laptop using Firefox v124, the alerts are gone. I can't sort password by "Alerts", the option isn't there. Both laptops share the same Firefox account and have password synchronized between each other.

Obviously, I ticked the "Show alerts about passwords for breached websites" box in the settings but it looks like it does not nothing. I also checked in "about:config" and everything seems good.

Is this feature gone?

Asked by ADGB 3 emasontweni adlule

Unable to hold backspace to delete multiple characters in certain text boxes

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google … (funda kabanzi)

Recently, I have been unable to hold down backspace to delete multiple characters in certain text boxes in Firefox. Namely, in the EndeavorOS forum post text box, Google Docs, and the google search box. I am not experiencing this issue with any other app, and in chrome, with the same pages, the issue doesn’t occur. The issue also does not occur in the URL box or the forum post text box here. The issue still occurs in troubleshoot mode.

Asked by enderthexenocide 1 inyanga edlule

Last reply by enderthexenocide 1 inyanga edlule

Causes lag

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a ga… (funda kabanzi)

When I open firefox it is fine, then ads, buttons, means of surfing then net opens new windows (according to task master) and never closes a window. So once I'm into a game or web site, it's taking over half of my memory (showing like 11 firefox windows open). I can't play any of my games, even minecraft (which is odd). This didn't happen til this last update. Right now I'm stuck at home mending a broken hand, so I kinda need my browser games where I only use my mouse. If there's an easy fix, I'd really like some help in fixing this issue please. Thank you, Lisa Pearson

Asked by Lisa Pearson 1 inyanga edlule

Last reply by Lisa Pearson 1 inyanga edlule

Norton Safe Web

Have just noticed that there are no longer green Norton check marks against web results. Have spent all morning in live chat with Norton. They say it is the way it has b… (funda kabanzi)

Have just noticed that there are no longer green Norton check marks against web results. Have spent all morning in live chat with Norton. They say it is the way it has been set up. Very disappointed as they check marks were very useful.

Asked by kathyevans154 1 inyanga edlule

Last reply by kathyevans154 1 inyanga edlule

When I open firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that doesn't work and the crash message just comes back.

When I open Firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that … (funda kabanzi)

When I open Firefox to my home page any additional tabs that I open keep crashing. The page tells me that it has crashed and there is a restore tab button there but that doesn't work and the crash message just comes back.

Asked by barrydelaney2 1 inyanga edlule

Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was acce… (funda kabanzi)

Hello, Firefox randomly downloaded a file, with seemingly randomly name, that is 0 bytes and in download manager the source is moz-safe-about. It happened when I was accessing a popular wiki site. I opened the file in notepad, it was empty. I put it on virus total and came back negative, as it is an empty file. I've curbed through the support tickets here, using the keyphrase 'moz-safe-about'. I understand this was/is quite a common problem, but it still makes me quite worried and left a sour taste in my mouth, as I haven't understood any of the explanations. I have enabled firefox to ask me whenever it wants to save something (I have no idea why this isnt the default state). Happened on a somewhat fresh, updated win 11 installation. I'm also attaching more information here with a picture. Long story short: should I be worried? Am I overreacting and this is just some sort of a bug that occurred while getting a sites data? Thank you for your time.

Asked by grindart3 1 inyanga edlule

Last reply by coffeelover101011 14 amahora adlule

Certain URL Name not Reload/Refresh the Page When User Click Buttons/Links inside that Domain Name

For introduction, sorry if My English was very bad. Suppose I was in YouTube (https://youtube.com) domain name, then from that URL, I went to https://youtube.com/history… (funda kabanzi)

For introduction, sorry if My English was very bad.

Suppose I was in YouTube (https://youtube.com) domain name, then from that URL, I went to https://youtube.com/history (that is, all in the same domain name YouTube, but different URL) by clicking the history button. The same I did when I clicked https://chat.openai.com/c/d93ac426-c5d1-451b-abc4-fc82739f..... from https://chat.openai.com/c/d93df...... (went from one chat to another) or to https://chat.openai.com/ (went from current to new chat) by clicking the list of chats at leftmost vertical panel. When I saw the top left corner of Firefox browser, the "round circle arrow" reload button was not change to "X" or any other symbol specified that the page was going to different link (different URL). Previously I have had went to this https://github.com/microsoft/playwright/issues/15781 page, and mostly not specified the problems at all. I went to ChatGPT and it said that "I must change the 'false' to 'true' of browser.tabs.remote.separateContentProcess object/variable in about:config. When I searched for that, it seems I found browser.tabs.remote.separatePrivilegedContentProcess" and I have had toggle this to ensure if YouTube, ChatGPT, or other domain will refresh/reload the page when it went to different URL in the same domain, but nothing happens.

The problem is, this is not happen in Chrome Browser. Because of Firefox is my default browser, multi-functional, configurable, I want to make this behavior can also happens in Firefox rather than Chrome. Is there any solution of this?

Asked by zyxwvut153 1 inyanga edlule

Startup - previously opened windows

Hello, Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows… (funda kabanzi)

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

Asked by Tom 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Help! Printing Header/Footer Issues?

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even w… (funda kabanzi)

I'm using the current version of Firefox 124.0.1 (64-bit). I recently noticed that when I print -- there's no webpage title or URL address with date on the bottom even when I have checked and selected print headers/footers before printing. Is this a bug? Can you please help me? Thank you.

Asked by Jade Sparkle 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Hide the youtube vertical scroll bar in full screen mode (+ add-ons questions on mozilla.org)

Hello, I'm using a PC with windows 11 and my Firefox is up-to-date 124.0.1 (64 bits). 1- It's been several years since a "full screen <=> rest of page" transition… (funda kabanzi)

Hello,

I'm using a PC with windows 11 and my Firefox is up-to-date 124.0.1 (64 bits).

1- It's been several years since a "full screen <=> rest of page" transition was implemented on youtube (using the scroll wheel for example). Is there a way to completely hide YouTube's vertical scrollbar in full screen mode?

I've checked with Opera and Edge browsers and their behaviors are normal in my mind, as the bar is simply hidden in full-screen mode, no matter where I move the cursor. https://ibb.co/nkJzb8S

On Firefox, it is hidden but only if you don't move the mouse or hold the cursor over the scroll bar. https://ibb.co/VW3JTzp Is this an expected behavior in Firefox?

Otherwise, I've tried a couple of "hide scrollbar" style add-ons, but nothing worked, at least for this particular vertical bar, in full screen mode. I also tried the Troubleshoot mode, and to delete the internet cache with no more success. Here's how it looks in pictures (moving ones :) ) to make it clearer https://www.youtube.com/watch?v=UrJa60LHEws

2- Another question please, why are add-ons disabled on mozilla.org pages, and is there a way to enable some of them on there ?

Thanks for your attention and any help you can provide. Damien F.

Asked by damien-france 1 inyanga edlule

After updating server libraries, tinymce popup windows are disconnected from their parent

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As p… (funda kabanzi)

This one really caught me by surprise! I have an internal Django database system. Staff typically use Firefox or Chrome to access it from Linux or Windows machines. As part of this system, it uses Grappelli library which in turn uses TinyMCE V3.5.8. Specifically, in a text box TinyMCE provides advanced editing and fonting. Allows the user to embed links or images. This system was working fine on Django 2.2. My provider (Python Anywhere) retired the server image I was running on, so I updated everything to Django 4.2 on their latest "haggis" system image. Everything seemed to transfer over without any errors - at first. In fact, it was a week later somebody tried to change a font colour by clicking the popup button that opens a colour picker. That pop up looks blank! (its not, the HTML is there but without the custom CSS nothing is visible)

In developer mode on Firefox or Chrome I can see what the problem is: The popup is disconnected from the parent. The parents CSS and classes - specifically tinyMCE - is not present. So its missing the styling and JS to operate. One of the first things the popup JS does is copy in the tinyMCE and tinymce classes from the parent. But they are not there, in fact .opener is null and .parent is stripped down.

What is really weird is on my test server, where I tested everything before updating the live server, it works! The test server uses Django's "runserver" to run a very simple (unsecure) http server just to test code. Whereas the live server is locked on HTTPS.

What confuses me is I don't see any console log messages that would indicate the browser decided to "protect" me. How can I figure out what is going on? Or disable this feature for a test?

I am writing this on my Dev machine using the browser I test with, so I shall try to paste in tech info below.

Just to reiterate, in this browser I can have my test server in one tab, my live server in another tab, test server popup works; live server popup does not.

Thanks in Advance, Richard

Asked by Richard E. Cooke 1 inyanga edlule

  • Kusonjululiwe

Context menu missing items

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my… (funda kabanzi)

I'm having this exact problem from here , but browser.taskbar.lists.tasks.enabled has always been set to true. Toggling it does nothing in itself in between restarting my machine. I am certain it's not a jump menu thing because this isn't about shortcuts (and besides the point, enabling the jump shortcuts from my OS side of things does not display it either way). I just want the stuff that the user in the above link listed.

Coincidentally, I had this exact problem a short while before, and I think it may have had to do with an update, because I remember Firefox updating at least twice fairly recently and it is in this time I've noticed this issue. The first time around it resolved itself, but this time it has not and I do not know the cause.

Unpinning/pinning the icon on the task bar does not resolve this either. It seems none of the conventional solutions in the past work, so unless I am missing something, something broke.

Asked by Kosal 1 inyanga edlule

Answered by Kosal 1 inyanga edlule

  • Kusonjululiwe

I want to use Ctrl+1, 2, 3, .... (with and without shift also) to open speed dials

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab. My favourite were Ctrl+1, 2, 3, 4 ... and so on. … (funda kabanzi)

I want to use a key to open Speed dials in the same tab and same key with 'Shift' to open that speed dial in a new tab.

My favourite were Ctrl+1, 2, 3, 4 ... and so on. And when I used Ctrl+Shift+1, 2, 3 etc, then they opened in a new tab. But now the Ctrl+1, 2, etc are focusing already open tabs. How to revert to old behavior of these shortcut keys?

I've read several articles on using extensions like 'Shortkeys (Custom Keyboard Shortcuts)', but those don't let me use C+1, 2, etc. Also another method of using to js files (auto.js something) doesn't seem to do this job, as I think that would only disable some KeySrtcs altogether.

Asked by Zopfan 1 inyanga edlule

Answered by Zopfan 1 inyanga edlule

Power management

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to … (funda kabanzi)

Firefox doesn't work with power management. It essentially turns the screen off and then sends the laptop to sleep when watching videos (in full screen). I have tried to disable hardware acceleration, but it didn't fix my problem. I am on 124.0.1 version - flatpack version on fedora, as the actual fedora version from "discover" app center cannot play videos at all. I am running on fedora 39, kde plasma, wayland.

Asked by danu.tihonov 1 inyanga edlule

Last reply by danu.tihonov 1 inyanga edlule

Dish Anywhere Not Supported?

Just tried to log into DISH Anywhere and received the following error message: "Your browser is not currently supported for streaming Live TV and DVR content with DISH A… (funda kabanzi)

Just tried to log into DISH Anywhere and received the following error message: "Your browser is not currently supported for streaming Live TV and DVR content with DISH Anywhere. Please use a Chrome or Safari browser to access this content." Is this something that will be fixed? Pushing me towards Chrome . . .

Asked by DavixH 1 inyanga edlule

Last reply by DavixH 1 inyanga edlule

New PDF Editor

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You,… (funda kabanzi)

How do I perform very basic editor functions like add/remove/move a page in the new Firefox PDF document editor? I am in the Mainstream Firefox 124.0.1 64-bit. Thank You, David

Asked by Drone 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Firefox doesn't open links in external apps

I am running Firefox 124.0.1 on Mac OS Sonoma 14.4.1. I set Firefox as my default browser. However, when I have links that should redirect and open in an external appli… (funda kabanzi)

I am running Firefox 124.0.1 on Mac OS Sonoma 14.4.1.

I set Firefox as my default browser. However, when I have links that should redirect and open in an external application (Apple News, Facebook Messenger, etc.), Firefox does not redirect to these external applications. I have searched the FAQ and the internet but haven't seen an answer to this. As a result I have switched my default browser back to Edge, which functions as expected.

Asked by dfontenot70518 1 inyanga edlule

Last reply by dfontenot70518 1 inyanga edlule

Correct password, but can't log in on new computer

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this … (funda kabanzi)

New computer, new install, when trying to log in to my account to set up sync/migrate, Firefox claims the password is incorrect ... the same password I just used on this (old) computer to log in and ask this question!

I've had issues with this before, when I synced up my phone. Took several attempts to log it in.

Also, tried changing password, but for some reason it won't accept a new one? (That's different issue. Would prefer to log in with current password. at least)

Thanks!

Asked by Wayne R 1 inyanga edlule

Video playback (and other misc. webapp) issues, which do not occur when using a Private Browser window

I am facing an issue with my Firefox. This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoy… (funda kabanzi)

I am facing an issue with my Firefox.

This most commonly occurs with video playback webapps like YouTube Shorts. Intermittently, but often enough to be incredibly annoying!!) videos will stick while audio plays in the background. This does not always happen, but once it starts there seems to be some sort of cooling off period before things work again.

Reddit video player never works, seeming to silently crash - never showing the play button or video controls overlay.

I have had miscellenious other issue with other website that include forms to fill out and navigate where the elements like "next" or "submit" are completely unresponsive.


  • Refreshing the page does not fix it.
  • Clearing Firefox's cache and data did not fix it.
  • "Refreshing" Firefox did not fix it.

Strangely, the same video/page will always work on a Private browser window. I appreciate that these windows don't have extensions active, but I have activated every extension in private browsing and it still works.

The only extensions I have are:

  • Privacy Badger
  • uBlock Origin
  • Bitwarden

I have no idea what it is about my "normal" browser which is broken, and why things are fine in the private window, but this is immensely frustrating.

I really don't want to have to change to another browser (Chrome... ew...) but I need this fixed if I am to continue.

Asked by Paul Naidoo 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule