Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

How To Measure Memory Usage Per Extension?

I noticed my laptop was being slow, so I looked at the memory usage. Firefox was using a whopping 5GB of memory on Windows 11. I then looked at about:process and it repor… (funda kabanzi)

I noticed my laptop was being slow, so I looked at the memory usage. Firefox was using a whopping 5GB of memory on Windows 11. I then looked at about:process and it reported that extensions were using 4GB. I disabled each of my extensions and it still said it was using 4GB of memory. I then uninstalled two of them and re-enabled some extensions and it dropped to 781MB. This is still to much in my opinion, and I want to know how to figure out which extension is being so wasteful. Even a technique on how to figure it out would be appreciated.

Asked by Elijah Lopez 1 inyanga edlule

Answered by zeroknight 1 inyanga edlule

  • Kusonjululiwe

I need a key for "reload tab", not "reload" page.

Often I open a new tab & it's bugged. (It displays fine but the "right click" menu doesn't work.) The fix is right clicking the tab itself (at the very top) & t… (funda kabanzi)

Often I open a new tab & it's bugged. (It displays fine but the "right click" menu doesn't work.)

The fix is right clicking the tab itself (at the very top) & then clicking "reload tab".

Is there a hotkey for this instead? I hoped ^{f5} would work (control f5) but it didn't seem to.

Asked by rosewoodmahogany 1 inyanga edlule

Answered by cor-el 1 inyanga edlule

Cannot upload photos / videos to Facebook anymore.

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a us… (funda kabanzi)

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC.

Many thanks and I look forward to a response that may help.

Asked by John Ritson 2 izinyanga ezidlule

Last reply by hmza21257 1 inyanga edlule

Losing faith in mozilla updates breaking the functionality of adblockers and other plugins

You can't roll out an update when Basos is on an all out ad war with adblocker and make non-backwards incompatible changes. this is ridiculous. I have lost all faith in… (funda kabanzi)

You can't roll out an update when Basos is on an all out ad war with adblocker and make non-backwards incompatible changes. this is ridiculous.

I have lost all faith in updating the browser and will continue to stay on my current version since it took me a considerable amount of time to get my adblockers working again.

Asked by Dennis Merrell 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

It appears I have "Silk Privacy Pass" in firefox and I never put it there - I can't remove it

I've discovered it has something to do with Amazon. I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred. Even then, my only cl… (funda kabanzi)

I've discovered it has something to do with Amazon.

I didn't know I had it until I just migrated to Windows 10 and a new firefox update occurred.

Even then, my only clue is a little orange "triangle" that shows up at the top line of the 'hamburger' menu at the top right on the screen. When I clicked on it, I got a message saying "Silk Privacy Pass wants to update".

I went to my installed extensions/themes screen and there is nothing about a silk extension or add-on.

It also showed up when I looked in the startup configuration and it showed it was loading during startup there. I disabled it. But today I just got the orange triangle again an hour ago wanting me to let it update.

I want it gone!! Especially when it showed up on my system without my asking or knowingly agreeing to it.


FWIW, I also ran Agent Ransack (search utility) on the drives and "Silk" does not come up as a file name for an app, DLL or any other file.

Asked by Owen McDonald 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Videos Not Playing Since Update Firefox Release 122.0.1

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giv… (funda kabanzi)

Since the new update for some reason, videos on some websites are no longer loading as they used to. The big sites like YouTube and Netflix are fine though others are giving error codes.

(Error Code: 102630) is a common one, even after going through the guides online to get it working nothing works.

The other thing I've noticed is: Error code: SSL_ERROR_RX_RECORD_TOO_LONG This also comes up on some web players. Same again, nothing works trying to fix it.

Something changed during update 122.0.1 ?? Any Help or Ideas would be great. :)

Asked by Fox1001 2 izinyanga ezidlule

Last reply by cor-el 1 inyanga edlule

saved logins vs saved passwords

In some recent update firefox privacy and security settings changed from saved logins to saved passwords. I find this much less useful. Can i change back to saved logins?… (funda kabanzi)

In some recent update firefox privacy and security settings changed from saved logins to saved passwords. I find this much less useful. Can i change back to saved logins?

Asked by MaryDoe 1 inyanga edlule

  • Kusonjululiwe

Disable "Open Firefox every time you restart your computer" opt-in prompt

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/o… (funda kabanzi)

Starting with Firefox version 120, you can set Firefox to automatically launch whenever you start or restart your Windows computer. https://support.mozilla.org/en-US/kb/open-firefox-automatically-when-you-start-computer

The browser shows opt-in prompt for the user to easily setup this behavior. However, I do not want to do this.

When I click "No thanks", the prompt goes away, but couple days later, it returns. I guess that an update resets the prompt status.

Is there a way to permanently disable this opt-in prompt without allowing Firefox to start automatically with the computer?

Asked by Raaraa 1 inyanga edlule

Answered by zeroknight 1 inyanga edlule

Why do changing ads on Washington Post keep freezing my computer screen (Macs 12.7.2)? I don't have an ad blocker installed.

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page fre… (funda kabanzi)

I thought I could turn off my ad blocker just for the Washington Post, but I discovered upon searching that I don't have an ad blocker installed. So why does the page freeze up when the ad at the side of my screen changes? This doesn't seem to happen on any of the other sites I use.

Asked by mmartha61 2 izinyanga ezidlule

Last reply by zeroknight 1 inyanga edlule

  • Kusonjululiwe

How to disable language-aware word selection when double-clicking on text for certain language?

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes… (funda kabanzi)

I want to disable the "language-aware word selection when double-clicking on text" feature that shipped in 122.0 (https://www.mozilla.org/en-US/firefox/122.0/releasenotes/)

This new feature is cool, but it has actually slowed down the speed at which I select text. Originally, I could double-click to select an entire sentence, but now a double-click only selects a single word.

It would be great if there was a way to disable this feature for a specific language.

Thank you.

Asked by jamie94 1 inyanga edlule

Answered by TyDraniu 1 inyanga edlule

  • Kusonjululiwe

Schwab website refuses login

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before … (funda kabanzi)

This morning I could not log into the Schwab customer website using current Firefox version 123.0 on Windows 11. Reverting to version 122.0b9 solved the problem. Before the reversion I tried clearing cache, history, passwords, etc, and I tried a full reinstall of version 123.0. What else would prevent a connection to Schwab when other websites worked fine?

Asked by Larry Young 1 inyanga edlule

Answered by Larry Young 1 inyanga edlule

How to debug FF startup, not using the profiler? After reboot, FF always takes 14 minutes to start the first time.

I run the latest Firefox (v122.0.1) on Windows 11. Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds. … (funda kabanzi)

I run the latest Firefox (v122.0.1) on Windows 11.

Since last week, FF takes 14 minutes to start the first time after a boot. :-( Usually FF starts in ~3 seconds.

I reboot the laptop. I wait a minute. I start FF. Nothing happens for 14 minutes. Finally the browser window suddenly appear and everything is working normally. I exit FF (no remaining firefox.exe processes are running). I start FF again. Now it starts immediately as usual. :-) But: I reboot and start FF. Again, it takes 14 minutes to start. This is reproduceable every time.

I haven't tried to *solve* this by refreshing FF or simillar. Right now I'm more interested in debugging this and finding out what is wrong.

I found https://profiler.firefox.com/docs/#/./guide-startup-shutdown which states how to automatically start the profiler at startup.

12:40 I boot the computer, login and wait a minute. 12:43 I start CMD.EXE and run:

 cd c:\Program Files\Mozilla Firefox
 set MOZ_PROFILER_STARTUP=1
 set MOZ_PROFILER_STARTUP_ENTRIES=20000000
 set MOZ_PROFILER_STARTUP_INTERVAL=100

12:44 I run:

 firefox.exe

No GUI appear. (it won't appear until 14 minutes later) I open the Task Manager and see one (1) firefox.exe process, taking 0% cpu. (pid 17668) 12:48 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:50 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:52 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:54 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:56 One more process running for a few seconds. Commandline is just "c:\Program Files\Mozilla Firefox\firefox.exe", no more options. 0% CPU. 12:58 The browser GUI finally appear. Everything is now normal. It is showing one (1) tab with my start-page (google) just as it should. (my Task Manager now show 12 FF processes running, with various options) 12:59 I click the icon to stop the profiling.

I open the profile. [Profile Info] says:

 Recording started: Sat 17 Feb 2024 12:58
 Recording length: 1m12s 

So my profiling data don't show what happens between 12:44 to 12:58 :-(

Just for the sake of it, I'm attaching a pic of the first 10 seconds of the profile (at 12:58).

PS: Between 12:44 and 12:58 no FF window exists at all. Alt+Tab show no FF and in Task Manager I can't do any "Window" management, it is greyed out. I.e. no FF window exists for this process.

Question 1) What should I do to debug what happens between 12:44 and 12:58?

Question 2) How can it be that it takes 14 minutes to start FF from scratch (boot) while it starts quickly (~3 seconds) if it has been started once? I mean, all firefox.exe processes are gone when I exit FF, so starting FF again should be like starting from scratch, but apparently something is different.

Question 3) Is it normal that a FF, with only one tab (https://google.com/), run 12 processes in Task Manager?

Asked by elofu17 2 izinyanga ezidlule

Last reply by zeroknight 1 inyanga edlule

  • Kusonjululiwe

Email images not displaying on Mozilla

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and … (funda kabanzi)

Hi there. I use mailjet for sending email newsletters and campaigns. The images that i was uploading into the mailjet templates where displaying fine both on mailjet and when sent to mozilla firefox users.

The problem is that for 10 days now; when i upload images in mailjet and sending newsletters; the images are not displaying in mozilla. In contrast, when i use chrome everything displays fine, both mailjet and email accounts.

I had a long chat history with mailjet support and they requested to follow these instructions to fix this issue first: https://documentation.mailjet.com/hc/en-us/articles/360058211453-Why-are-my-images-not-displayed-missing-in-the-Email-Editor I did this but i had no success so they requested me to use chrome instead of mozilla. But that is not the solution of the problem because this must address all different browser users.

Can you please help me on this?

Thank you,

Asked by St P 2 izinyanga ezidlule

Answered by zeroknight 1 inyanga edlule

  • Kusonjululiwe

IE Tab extension...

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work … (funda kabanzi)

There used to be an extension called "IE Tab". It allowed you to right click on the link, and open the site in a tab, using Internet Explorer, for sites that didn't work properly in Firefox. I was wondering if anybody knows of any similar extension that would do the same for Edge? I can't open Twitter (X) using Firefox anymore, but I can open it using Edge. I don't like Edge (obviously), but I have no choice. Thanks in advance!!!

Asked by carlrgoodwin 2 izinyanga ezidlule

Answered by cor-el 1 inyanga edlule

Backup

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. … (funda kabanzi)

Last time I tried backing up my bookmarks, they were saved in a file that was basically a list, a list that can't be imported back to Firefox bookmarks, but just a list. I would like to know if there's a way to actually export and import bookmarks with one click, rather than me having to add 200 pages from the list manually. When I tried importing the file, the list ended up somewhere random and not where bookmarks are

Asked by Devin M V 1 inyanga edlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Web browser bug

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser o… (funda kabanzi)

Very often, recently, I can't communicate with an organization via their form on the WWW internet. After minutes of frustration, I change to a Chrome or Safari browser on my Mac, and it works just fine.

One of the problems is when filling out a form, Firefox says over and over there is an error. Safari takes that same data just fine, no error.

There are others, but I'll have to wait until Firefox fails again since it's not that easy to reproduce what happened days or weeks ago!

Asked by forrest1 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

Outlook automatically links to Microsoft Edge

Firefox is my default browser. Up until a few months ago, if I clicked a link in an Outlook email, it took me to Firefox and opened the site. Now it takes me to Microso… (funda kabanzi)

Firefox is my default browser. Up until a few months ago, if I clicked a link in an Outlook email, it took me to Firefox and opened the site. Now it takes me to Microsoft Edge.

At the same time, another problem arose, albeit minor. When I am using Firefox and attempt to email a link, there is a message, "Navigation failed" and a blank screen appears. This is not a big problem, since when I open Outlook the email is waiting to be sent. But this too smacks of something Microsoft is doing to sabotage the competition. Thanks, Bob Katz Bob@VRA-Rehab.ca

Asked by BobKatz 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule