I-Firefox Community Forum

I have completely cleared relevant history. I am in the UK, so only use Amazon UK. Yet, even within a day of removing all trace of amazon.com, it shows up again in the list of top sites on a blank tab's address bar suggestions. (.com is not in bookmarks, shortcuts, or recent searches, which are the only other selections)

The only explanation I have for this is that amazon.co.uk is making back-end calls to amazon.com and polluting whatever mechanism is used for this list – even though the browsing history as I can see and manage it does not include any references to amazon.com whatsoever.

Please, either:

• tell me how to get the browsing history as shown in the new tab's suggestions to respect the browsing history as recorded and manageable, or
• tell me how I can have control to blacklist certain sites that contaminate the list despite there being no record of them within my browsing history

The only other detail that may play into this; the first time this appeared out of nowhere I suspect was also the point at which the Suggestions from sponsors magically appeared in settings, and was on by default. Ever since then, getting rid of amazon.com has been a Sisyphean struggle, as though unchecking the sponsors option were being ignored.

After I use a cleaning tool to clean out cookies and activity and whatnot. (I'm using 'Wise Disk Cleaner') I am no longer logged into my mozilla account. (which is expected)

This is where my trouble begins. When click the profile icon and click 'Account disconnected' I am taken to a settings panel with "You are signed out of {my account} There is a shortcut there that take me to accounts.firefox.com and I am greeted with a flashing infinite loop that says "Local storage and cookies are required"

I end up having to go to the "Settings/Privacy and Security" and clear all my browsing data and cookies. Then I can try to login and the actual login screen appears

My second issue is... this login screen seems to be specifically designed to prevent password managers. Once there I need to enter my code for 2ndfactor...

All this to say... is there an easier solution? Normally I just click 'login', swipe my finger on my finger print reader and my password manager enters the information and I am logged in.

(And all this just so I can sync a few dozen bookmarks)

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

Is anyone else having problems after last update? UI too big for my laptop and most things not adjustable. Almost unusable any way to fix? Version 153.0.3 Everything is blocky like on Gmail left side too big and takes up 30% of screen. No way to adjust it.

Top of Screen where menu bar is , home screen options, Mobile Bookmarks and tabs is way to big and forces you to have to use the vertical tabs. I often work with multiple tabs and find it annoying to have to enlarge and shrink the vertical tabs when ever I want to switch tabs. Real Pain in the you know where.

I have been using firefox for many years and Love it. but if these issues persist, I might have to finally begin considering other options.

I would hate having to switch to Chrome. I dislike using that browser even thou most websites are being designed around it, which is inconvenient, but I have tried to tow the line and be loyal to my favorite opensource browser.

Please help. Any suggestions welcome.

[redacted email from community support forum] RE: Firefox Browser Help if you contact directly in subject line so I can easily find it.

Hi Team,

In Firefox, the close button is only partially clickable and is not accessible on the right side. However, when I hover over it, a square background appears around the button. Could you please take a look?

Thank you

I am unable to log in to Facebook. I enter my email and password (both correct) then another page comes up asking me to log in. I click on log in and a verification page appears and disappears before I can click the "I'm not a robot" button. It then gets stuck in an endless loop. Incidentally, it keeps trying to log me in on a Facebook business page. What's that all about? Grrr.

Is there another way to reopen my recently closed tabs which happened yesterday. When I hit the HISTORY button, the arrow I tried to open ( 'recently closed tabs' ) was not accessible (grey). Or did I accidentally hit a wrong button without noticing it, and how can I reverse it if I did? Thanks in advance.

For the last 2 months, my Google docs on Firefox have basically become unusable. It won't let me access them or edit them or move them. It keeps saying I'm disconnected even though I'm not. I have updated my settings a million times, cleared cache, re-installed Firefox and sacrificed goats. Nothing is working. If this keeps up, I will not be able to use this browser at all, because most of my clients require me to work in shared Google docs.

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old and my computer knowledge is not very good, I may have done so accidentaly. Anyway I tried to get started again. After a day or so I finally got to where it asked for my email address and password, which I filled in, only to be sent a 6 figure code which I was to enter to prove it was me, but as I could not get onto my Web page, I could enter what this code was.

After updating Firefox to version 153, my Firefox browser has encountered problems with all subsets of the Google site and gives the following error: Error Code: SSL_ERROR_RX_RECORD_TOO_LONG Can anyone help me solve my problem?

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

My problem is that I have a New email account to make Head over my Firefox account [email 2 removed]@gmail.com I really need this to work because I have hackers that's making my life Hell, so please set up my New email account THANK YOU OLD EMAIL ACCOUNT [email 1 removed]@gmail.com