Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Google contacts labels - strange display

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). … (funda kabanzi)

Longtime FF user (15+ years); just back from a few months of testing another browser and noticed strange labels for Google Contacts in FF125.0.2 (64-bit) (see attached). Any idea what's happening with that?

...and while I'm here, is there a way to choose the digital format for saved screenshots other than .png?

Asked by TomDavid 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule

  • Kusonjululiwe

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (funda kabanzi)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR 2 emasontweni adlule

Answered by cor-el 1 isonto elidlule

  • Kusonjululiwe

WP Site on Firefox continues to display recovery mode message in error

Hello, I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything. Recently I added a plugin and experienced an error and WP went into recovery … (funda kabanzi)

Hello,

I run a WP elearning site (cd-dojo.com) and I prefer to use Firefox for everything.

Recently I added a plugin and experienced an error and WP went into recovery mode - displaying a message and an exit recovery mode button.

I have since resolved the error, but was perplexed because I could click the exit button but the messaging was persistent. I did everything I could think of - including the recommendations of tech support - until I was ready to reinstall a backup. Then I thought maybe it's a browser issue, so I logged in as admin in Safari and the message is gone. See screenshots below.

Since then I have tried everything I can to remedy with your support information including restarting the computer, clearing the cookies and cache, restarting in troubleshoot mode, and reinstalling firefox. Nothing has resulted in any resolution.

So, I'm presenting this to you. I can continue to work on the site using other browsers but I prefer to use Firefox. Can you help?

Asked by David Lambert 1 isonto elidlule

Answered by jscher2000 - Support Volunteer 1 isonto elidlule

  • Kusonjululiwe

Spell Check (GB) highlighting false positives

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) diction… (funda kabanzi)

I have language set to English (GB) but am being constantly annoyed with words like "colour" being underlined as badly spelt. Why aren't you using an English (GB) dictionary?

Asked by adampembs 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

  • Kusonjululiwe

Previous session not restored in profile

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have … (funda kabanzi)

I've set up a second profile to keep my personal and work browsing separate. When I reopen my non-default profile, it doesn't restore the previous session's tabs. I have "open previous windows and tabs" checked under Settings > General > startup in both profiles. Please advise.

Asked by oOo 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

  • Kusonjululiwe

Mouse-click + modifier key to open a link in private mode?

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in privat… (funda kabanzi)

I'd like to be able to open a link in private mode by holding down some modifier key, then clicking on the link. There are many times that I want to open a link in private mode, and a keypress + click would be the quickest way to do it given that one hand typically remains at the keyboard while I use the mouse/trackpad.

I've even added a toolbar button to open a new private browsing window, then dragged and dropped a link onto the button, but that gets a circle with slash icon and nothing more.

Others have asked this question, so, to be clear, none of the following address my question: copying the link then opening the private browsing window & pasting the link, using a customized shortcut/bookmark, opening Firefox in private mode via command line, right-clicking the link then selecting "Open link in new private window".

Thanks for any advice and thank you, Mozilla, for Firefox!

Asked by TAP 6 ezinsukwini ezidlule

Answered by zeroknight 6 ezinsukwini ezidlule

  • Kusonjululiwe

Web site not answering

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy s… (funda kabanzi)

I am trying to connect to a website but I keep getting error code 522. I've tried using Chrome and it connects to the website with no problem. I've checked my privacy settings and I do not have that website blocked. What else can I check?

Asked by w5513 4 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 4 ezinsukwini ezidlule

  • Kusonjululiwe

Google ReCAPTCHA does not work

Hey, Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser. reCaptcha de… (funda kabanzi)

Hey,

Google reCaptcha is not working for about 1 day, but no problem in Chrome browser. Does anyone else experience this? I use the latest firefox browser.

reCaptcha demo: https://www.google.com/recaptcha/api2/demo

Asked by jankec08 4 ezinsukwini ezidlule

Answered by Paul 3 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox takes ages to launch on my fedora 40

After upgrading to fedora 40, firefox just takes ages to boot up, even when it's running if I want to open a new window it still takes ages to run. I have tried uninstall… (funda kabanzi)

After upgrading to fedora 40, firefox just takes ages to boot up, even when it's running if I want to open a new window it still takes ages to run. I have tried uninstalling it and deleting it's data but with no luck. The issue still presists.

Asked by alinada 4 ezinsukwini ezidlule

Answered by zeroknight 4 ezinsukwini ezidlule

  • Kusonjululiwe

Can no longer login to webmail on firefox, but I can login using MS Edge.

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the we… (funda kabanzi)

I can no longer login to my webmail account using firefox, but I CAN login using MS Edge. I obtained a new ISP and set up a new email account. I was able to access the webmail account for about a month with Firefox. Then a few days a age, it just stopped: When entering valid credentials, the login page just refreshes (without errors) and doesn't continue to the webmail inbox any longer. So I thought I'd try a different browser and I used MS Edge. The valid credentials get me into the webmail inbox using Edge, but no longer works in Firefox. Any ideas what happened?

Asked by rg.powers 3 ezinsukwini ezidlule

Answered by rg.powers 3 ezinsukwini ezidlule

  • Kusonjululiwe

Unable to Visit Certain Sites on Macbook

Hello, First time posting here, so I'm hoping that someone can help me out. I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable… (funda kabanzi)

Hello,

First time posting here, so I'm hoping that someone can help me out.

I'm encountering a very odd issue on my Macbook Pro running MacOS Sonoma 14.4. I am unable to access two sites – allrecipes.com, and seriouseats.com on my home WiFi network on the Macbook.

These sites work on other browsers (tested on Safari and Chrome), and they also work on my iPhone.

Oddly, when I went to work and tried to access these sites via WiFi using Firefox, I was able to.

I am unsure what the problem is – the ability to access these sites on Safari, Chrome, and my iPhone at home suggests that it's not a network issue. I haven't encountered this issue with any other sites.

I am attaching three screenshots 1) The error message that I'm seeing for allrecipes when I attempt to access the site 2) The security tab which shows that the connection is unencrypted for allrecipes (home network) 3) The security tab showing that the connection is encrypted for alrecipes (work network)

Thanks

Asked by PianoMan7 3 emasontweni adlule

Answered by zeroknight 3 emasontweni adlule

  • Kusonjululiwe

Yahoo Search Cannot Be Removed

I have read through the user threads and tried everything I could find including malware searching and, of course, setting google as my search preference but no matter wh… (funda kabanzi)

I have read through the user threads and tried everything I could find including malware searching and, of course, setting google as my search preference but no matter what I try the splash page for Firefox (re-installed twice) is Yahoo. Has anyone found a cure for this issue on their Mac - my Mac parameters are in the attached screenshot.

Thanks for any sage wisdom!

Asked by eric234 1 usuku oludlule

Answered by jscher2000 - Support Volunteer 1 usuku oludlule

  • Kusonjululiwe

How do YouTube recommendations identify my Firefox?

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos. So my question is how does YouTube get my identity? I'm no… (funda kabanzi)

The story is when I accidentally clicked on a sick video, YouTube start to recommend me similar sick videos.

So my question is how does YouTube get my identity?

I'm not logged in. my profile is actually a snapshot, so when I restart Firefox, it go back to the snapshot. I even restarted my ISP router to get a new IP address. This did not work.

Only when I create a new profile with "firefox -P" does YouTube start to see me as a new person.

So how does YouTube identify my Firefox profile? I don't think it's in the https request headers. Weird.

Asked by hi210 1 isonto elidlule

Answered by Paul 1 isonto elidlule

  • Kusonjululiwe

netflix

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i… (funda kabanzi)

Netflix all of a sudden wont work on firefox after update. still works on edge and my computer in other room which has an update firefox popup that i have not done yet. i reset drm already. it wont even sign in through firefox. i was on the phone with netflix for an hour they said use chrome which i hate or edge which is equally horrible but both work just not firefox. f7111-1957-205002 this code popped once. never had this kind of problem before. i already cleared cash and redownloaded firefox and all that jazz.

Asked by Mindblender 1 isonto elidlule

Answered by zeroknight 1 isonto elidlule

  • Kusonjululiwe

Opening Firefox with a password without setting up Firefox sync

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing s… (funda kabanzi)

I simply want to use a password to open Firefox. I don't want to set up Firefox sync. How can I set up a simple password as permission to open Firefox without accessing sync?

Asked by exodu 1 isonto elidlule

Answered by cor-el 1 isonto elidlule

  • Kusonjululiwe

specific website no longer loading

Hi, one of my most commonly visited websites (boardgaming commmunity) is no longer loading: https://boardgamegeek.com … (funda kabanzi)

Hi, one of my most commonly visited websites (boardgaming commmunity) is no longer loading: https://boardgamegeek.com

Asked by gignjatic7 2 ezinsukwini ezidlule

Answered by jonzn4SUSE 2 ezinsukwini ezidlule

  • Kusonjululiwe

YouTube in the hosts file is ignored since version 125.0b1 Developer edition

It doesn't matter if I add www.youtube.com site to hosts file in Linux and delete cache, Firefox just doesn't block it, bypassing my meassures to prevent me to get hooked… (funda kabanzi)

It doesn't matter if I add www.youtube.com site to hosts file in Linux and delete cache, Firefox just doesn't block it, bypassing my meassures to prevent me to get hooked up here. It was blocking everything as expected some weeks ago. I also tried redirecting to different IP's and it didn't work.

After some checks, I noticed:

  • It happens only with www.youtube.com, it doesn't happen with youtube.com (without www)
  • Other common pages like other Google pages, Facebook, TikTok or Instagram, get succesfuly blocked by hosts file as expected
  • I have tested creating new profiles with about:profiles, but the issue continues
  • The issue started after Firefox Developer Edition version 125.0b1 as you may notice in the images attached.
  • I also tested with the latest nigthly version and the issue continues.
  • DNS over HTTP (DOH) doesn't seems to be the problem since it seems that my network doesn't met the requirements to enable it, and if I manually make sure it's disabled, the issue still continues.
  • Chromium browser blocks www.youtube.com as expected, so that indicates my PC might be correctly configured

Asked by juandhdez94 1 inyanga edlule

Answered by zeroknight 1 inyanga edlule

  • Kusonjululiwe

Unable to interact with many of the buttons on the roblox website

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey s… (funda kabanzi)

Nothing happens when I press the play, like, dislike, notifications, favorite, or join server buttons. On top of this, when I try to open the catalogue it's just a grey screen with nothing in it. In the attached GIF I am clicking rapidly. I don't believe this is an issue with roblox itself, as when I open chrome everything works perfectly. The only extensions I am using for the site are RoPro and BTRoblox. I have tried to turn the extensions off and have even uninstalled them, however the problem was still not fixed.

Asked by ushaaaaa 2 emasontweni adlule

Answered by zeroknight 2 emasontweni adlule

  • Kusonjululiwe

Failed to check for updates

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the … (funda kabanzi)

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

Asked by Ethan 5 ezinsukwini ezidlule

Answered by Ethan 3 ezinsukwini ezidlule

  • Kusonjululiwe

Cannot add custom shortcut in Search -> Search Shortcut ; Windows 11

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings … (funda kabanzi)

Hi so am using version 125.0.1 and on my windows 10 machine I can add custom Search Shortcuts (the Add button is present) but on my windows 11 machine, the same settings page the Add button is dissapeared... Is it a limitation for Windows 11 machines?

Asked by suji.lamech 2 emasontweni adlule

Answered by jscher2000 - Support Volunteer 2 emasontweni adlule