Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to Fix Screenshot Capability

Hello, I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a sc… (funda kabanzi)

Hello,

I am using Firefox version 92. The screenshot function is not working, both if I right click and request a screenshot from the slideout menu, and if I request a screenshot from the shortcuts/overflow menu (scissors icon). I have attached a screenshot (taken with ‘prntscr” through windows) png of the result that takes place on my screen. The screen will freeze with this image of a large X until I do a refresh of the page. Cntl-Shift-S also does not work. I have tried clearing the cache, running FF in safe mode, refreshing FF, reinstalling FF, and I have ensured that the extensions.screenshots.disabled setting in about:config is set to ‘false’ (also toggled it to ‘true’ and back to ‘false’). I have attached a screenshot of all the settings in about:config that pertain to screenshots.

Thank you for your help.

Asked by Thanks4FF 1 unyaka odlule

Answered by Thanks4FF 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

FireFox 92 slows down / freezes then resumes

Hello, Ever since the last upgrade was installed I have seen that the browser gets slower and slower but even on the first tab opened the performance is terrible. The sym… (funda kabanzi)

Hello,

Ever since the last upgrade was installed I have seen that the browser gets slower and slower but even on the first tab opened the performance is terrible. The symptoms are that pages load slowly, typing doesn't get displayed in the order typed, using aps like Ancestry in the photo section; using the select a face from a picture is very slow and jerky.

I would gladly give up what 'improvements' 92 provided just to get back to a version that works better.

I have disabled unused features, defragged the HD, and followed what was provided about slow FF and nothing has helped.

As a test I tried another browser on the same site and it was lightening fast. I prefer FF so that is not an option.

Any ideas on what I can do to get FF to operate better????

Thanks on advance for your help!!

Asked by RHB10 1 unyaka odlule

Last reply by RHB10 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Customizing Proton design

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightl… (funda kabanzi)

I was quite unhappy with the new Firefox Proton design, so I made a CSS file and copied the following code from a website. However, I don't know what to do to (1) slightly reduce the tab height, (2) get back tab borders for inactive tabs and (3) remove the small gaps between tabs. How exactly do I have to change the following code to do so (ideally, for convenience, please just complete the code accordingly)? Thanks in advance for any support!

/*** Tighten up drop-down/context/popup menu spacing (8 Sep 2021) ***/

menupopup:not(.in-menulist) > menuitem, 
menupopup:not(.in-menulist) > menu {
  padding-block: 2px !important; /* reduce to 3px, 2px, 1px or 0px as needed */ 
  min-height: unset !important; /* v92.0 - for padding below 4px */
}
:root {
  --arrowpanel-menuitem-padding: 4px 8px !important;
}

/*** Proton Tabs Tweaks ***/

/* Adjust tab corner shape, optionally remove space below tabs */

#tabbrowser-tabs {
    --user-tab-rounding: 6px;
}

.tab-background {
    border-radius: var(--user-tab-rounding) var(--user-tab-rounding) 0px 0px !important;
    margin-block: 1px 0 !important;
}
#scrollbutton-up, #scrollbutton-down { /* 6/10/2021 */
    border-top-width: 1px !important;
    border-bottom-width: 0 !important;
}
/* Container color bar visibility */
.tabbrowser-tab[usercontextid] > .tab-stack > .tab-background > .tab-context-line {
    margin: 0px max(calc(var(--user-tab-rounding) - 3px), 0px) !important;
}

Asked by laudesimperiales 1 unyaka odlule

Last reply by Paulgi 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

The possibility of moving icons of those extensions will be a huge improvement.

The possibility of moving icons of those extensions will be a huge improvement. Please send through to the right department. If those functions still aren't available jet… (funda kabanzi)

The possibility of moving icons of those extensions will be a huge improvement.

Please send through to the right department. If those functions still aren't available jet.

Thanks a lot, See the attachment for the example image.

Asked by Van Lieren 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

"Gah" Tab Crashes and Spontaneous Shutdowns

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Wi… (funda kabanzi)

Have been experiencing frequent "Gah" tab closures and unexpected Firefox shutdowns lately which require "Restore Now" action. Am running latest version of Firefox on Win10 desktop which is updated religiously. Have run Task Manager which indicates no activity higher than a Medium rating. Interestingly, while I experienced a couple of tab closures this morning, they are predominately later in the day and on occasion I need to reboot the system to get Firefox operating. Hopefully there is a relatively simple fix for this issue. Thanks.

Asked by WhiteBimmer 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can not see 5 star reviews for products at costco.com

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for … (funda kabanzi)

A few weeks ago the product reviews at Costco.com disappeared. I spoke with Costco today and they said they could see them and that I should switch to Google Chrome for better results. I tried turning off the privacy, no trackers on their site but it didn't help. Logging in or not didn't make any difference. AdGuard 7.6.1 is disabled on Costco's site. The 5 star rating system woks fine with Amizon and other sites. I am also using Norton 360 if that makes a difference. Any solutions?

Asked by byteme1946 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bookmarks menu slow to load/respond since last update

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And … (funda kabanzi)

Since the last Firefox update (92.0.1 64-bit), my bookmarks menu is slow to load, and also slow for navigating. It's slow to load the list when I open Bookmarks tab. And it's slow when I move my cursor up/down the bookmarks, it takes a bit for the highlighted bookmarks to catch up. It's very odd. I don't really have a lot of Bookmarks, I would guess ~500 total. Plus I am using plenty of RAM with Windows 7 on a SSD.

Bookmarks loading and accessing was lightning-fast prior to this last Firefox update. I have searched on this Forum for answers, plus Google.... no luck yet. I'm sure there is an answer. Does anyone have it?? Thanks for any help. Dave F.

PS - I LOVE Firefox. Many thanks to Mozilla for a terrific product! ;-)

Asked by Chevy-SS 1 unyaka odlule

Last reply by Chevy-SS 12 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox Homepage Tab

[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol… (funda kabanzi)

[Win 10] A few days ago something happened with Firefox. A message appeared saying "sorry - error". Anyway, I had to rebuild the whole thing. But, the little house symbol for the Homepage Tab is missing. It isn't even available where the choices for Menu Bar appear. I did not cause this problem. My older pc, also Win 10 is perfectly O.K. Any "Help" just brings me back to the older information from 2011.

Asked by norm_amron 1 unyaka odlule

Answered by cor-el 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Tabs that I can't close

Hi! I'm going nuts. I have Firefox set to NOT remember sessions when I close and re-open. But every time I re-open the (latest) Firefox on my (up to date) Mac, 3 tabs rea… (funda kabanzi)

Hi! I'm going nuts. I have Firefox set to NOT remember sessions when I close and re-open. But every time I re-open the (latest) Firefox on my (up to date) Mac, 3 tabs reappear. It doesn't matter how often I delete history or cookies or empty caches. They are not even 3 tabs from the most recent session! They are from a week ago. And no, they are not pinned tabs!

And yes, I have reinstalled Firefox.

Any idea what I should do?

Many thanks!

David

Asked by davidderrick 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Tooltip color and background,too light to read..

I am about the end of my rope,first it was like all white,and it change to yellow somehow,could someone please explain to me,the most simplest way how to correct this err… (funda kabanzi)

I am about the end of my rope,first it was like all white,and it change to yellow somehow,could someone please explain to me,the most simplest way how to correct this error,I'm a really newbie at firefox.

Asked by incubatedcodes2000 1 unyaka odlule

Last reply by incubatedcodes2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Cookies not working

i updated my firefox today and when i entered the logins went out, when i went to see in the settings, the cookies were normal, and i noticed that when i try to login, it… (funda kabanzi)

i updated my firefox today and when i entered the logins went out, when i went to see in the settings, the cookies were normal, and i noticed that when i try to login, it would not save. I'm on version 92.0

Asked by zanella93112 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox does not open tinyurl.com

Firefox does not open tinyurl.com, while Chrome and Edge do not have an issue. Errormsg: "Server not found". "Hmm. We’re having trouble finding that site. We can’t connec… (funda kabanzi)

Firefox does not open tinyurl.com, while Chrome and Edge do not have an issue.

Errormsg: "Server not found". "Hmm. We’re having trouble finding that site. We can’t connect to the server at tinyurl.com.".

I have experienced this since a few months. I read some articles that this was implemented to enhance the security, but how can I fix it?

Asked by paul.martijn 1 unyaka odlule

Last reply by paul.martijn 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox (default) homepage

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and i… (funda kabanzi)

So i have noticed a sudden changed in firefox when i open it and been landed over to my homepage instead of where i left before which usually as "about:newtab" page and in setting there is only option to use firefox default or blank. i would rather preffered to have my home button set with my custom url, as well keeping the option to land on newtab page when ever i start my browser. which was intended as before but not since last update. now there is no option to set newtab page as also a custom url which can be any thing but forced to use the default layout by firefox. that proceed to open a homepage every time when i launch firefox.

Asked by iqbalusmani 1 unyaka odlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Screen objects misplaced on some sites

Using Firefox (92.0) on Win 10. I have noticed that some screen objects are displayed in different ways on Firefox than they are on Edge (and I presume other browsers). … (funda kabanzi)

Using Firefox (92.0) on Win 10. I have noticed that some screen objects are displayed in different ways on Firefox than they are on Edge (and I presume other browsers). For a long time I thought the problem was errors in the Rite Aid web design. Yesterday I saw a similar problem on another site and decided to try another browser. The displays looked proper on Edge. See attached image which shows the same screen on the Edge browser (top) and Firefox (bottom). Part of the logon window is missing on Firefox. Other objects are affected also such as text size. I don't see any options in the Firefox config that would apply to this.

Asked by Rob 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

restoring lost tabs

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questi… (funda kabanzi)

I am VERY unhappy !!! For a long time I have had Firefox reopen tabs from the previous session, but today they are all gone !! I have read in some of the community questions that the recent update unchecked that option and when I looked, that was what had happened. I tried clicking on "restore previous session" but that only opened tabs I had used and closed this morning. Is it in any way possible to get back those tabs I used to have? It also seems that some of my recent Bookmarks have disappeared as well, yet it has retained bookmarks that are over 13 years old. I am running Windows 10 Professional version 20H2 Build 19042.1237... and Firefox version 92.0 Win

Asked by WinB 1 unyaka odlule

Answered by WinB 1 unyaka odlule

  • Okugcinwe kunqolobane

Extension & History is get cleared after every restart

Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed & browser start as a ne… (funda kabanzi)

Hi Team, I am facing issue with my browser, whenever i restarted my PC (windows 10) my history from previous session,extension are get removed & browser start as a newly installed one. I need to add extension again,login again in other accounts every single Time.

Asked by udaykboss 1 unyaka odlule

Last reply by udaykboss 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Selective Blocking of JWplayer by Site

I would like to block some sites (entire domains) from injecting JWPlayer iframes while I'm trying to read the site. (The Hill, https://thehill.com, is particularly annoy… (funda kabanzi)

I would like to block some sites (entire domains) from injecting JWPlayer iframes while I'm trying to read the site. (The Hill, https://thehill.com, is particularly annoying with this.) However, I need to see content that some other sites embed in JWPlayer, so I can't use the nuclear option of blocking the cdn for jwplayer in my hosts file.

Are there any settings or add-ons available that allow by-domain blocking of JWPlayer? (I don't care if it's a "whitelist" or "blacklist" approach, so long as I can manually determine which sites play and which don't.)

Asked by Jaws 1 unyaka odlule

Last reply by Jaws 1 unyaka odlule

  • Okugcinwe kunqolobane

Error on every page

I keep getting errors on pages like Secure Connection Failed An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record. Error code: S… (funda kabanzi)

I keep getting errors on pages like Secure Connection Failed

An error occurred during a connection to www.amazon.com. SSL received a malformed Alert record.

Error code: SSL_ERROR_RX_MALFORMED_ALERT

I have HTTPS only mode turned off but it keeps setting everything to https.

{

 "application": {
   "name": "Firefox",
   "osVersion": "Windows_NT 10.0 19043",
   "version": "92.0.1",
   "buildID": "20210922161155",
   "distributionID": "",
   "userAgent": "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:92.0) Gecko/20100101 Firefox/92.0",
   "safeMode": false,
   "updateChannel": "release",
   "supportURL": "https://support.mozilla.org/1/firefox/92.0.1/WINNT/en-US/",
   "osTheme": "",
   "numTotalWindows": 1,
   "numFissionWindows": 0,
   "numRemoteWindows": 1,
   "launcherProcessState": 0,
   "fissionAutoStart": false,
   "fissionDecisionStatus": "disabledByDefault",
   "remoteAutoStart": true,
   "policiesStatus": 1,
   "keyLocationServiceGoogleFound": true,
   "keySafebrowsingGoogleFound": true,
   "keyMozillaFound": true
 },
 "securitySoftware": {
   "registeredAntiVirus": "Avast Antivirus",
   "registeredAntiSpyware": "",
   "registeredFirewall": "Avast Antivirus"
 },
 "processes": {
   "remoteTypes": {
     "web": 5,
     "extension": 1,
     "privilegedabout": 1,
     "prealloc": 1,
     "gpu": 1
   },
   "maxWebContentProcesses": 8
 },
 "environmentVariables": {
   "MOZ_CRASHREPORTER_DATA_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports",
   "MOZ_CRASHREPORTER_EVENTS_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Crash Reports\\events",
   "MOZ_CRASHREPORTER_PING_DIRECTORY": "C:\\Users\\madwo\\AppData\\Roaming\\Mozilla\\Firefox\\Pending Pings",
   "MOZ_CRASHREPORTER_RESTART_ARG_0": "C:\\Program Files\\Mozilla Firefox\\firefox.exe",
   "MOZ_CRASHREPORTER_STRINGS_OVERRIDE": "C:\\Program Files\\Mozilla Firefox\\browser\\crashreporter-override.ini"
 },
 "lockedPreferences": {
   "fission.autostart.session": false,
   "security.enterprise_roots.enabled": true
 },
 "media": {
   "currentAudioBackend": "wasapi",
   "currentMaxAudioChannels": 2,
   "currentPreferredSampleRate": 48000,
   "audioOutputDevices": [
     
 "addons": [
   {
     "name": "AdBlocker for YouTube™",
     "type": "extension",
     "version": "0.3.4",
     "isActive": true,
     "id": "jid1-q4sG8pYhq8KGHs@jetpack"
   },
   {
     "name": "AdBlocker Ultimate",
     "type": "extension",
     "version": "3.7.11",
     "isActive": true,
     "id": "adblockultimate@adblockultimate.net"
   },
   {
     "name": "Amazon.com",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "amazondotcom@search.mozilla.org"
   },
   {
     "name": "Avast AntiTrack Premium",
     "type": "extension",
     "version": "1.6",
     "isActive": true,
     "id": "antitrack@avast.com"
   },
   {
     "name": "Bing",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "bing@search.mozilla.org"
   },
   {
     "name": "DuckDuckGo",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "ddg@search.mozilla.org"
   },
   {
     "name": "eBay",
     "type": "extension",
     "version": "1.3",
     "isActive": true,
     "id": "ebay@search.mozilla.org"
   },
   {
     "name": "Google",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "google@search.mozilla.org"
   },
   {
     "name": "Hoxx VPN Proxy",
     "type": "extension",
     "version": "3.11.0",
     "isActive": true,
     "id": "@hoxx-vpn"
   },
   {
     "name": "Touch VPN - Secure and unlimited VPN proxy",
     "type": "extension",
     "version": "4.2.1",
     "isActive": true,
     "id": "touch-vpn@anchorfree.com"
   },
   {
     "name": "Video Downloader Prime",
     "type": "extension",
     "version": "0.2.5",
     "isActive": true,
     "id": "jid1-i6dUGvCrz2WZu8@jetpack"
   },
   {
     "name": "Video DownloadHelper",
     "type": "extension",
     "version": "7.6.0",
     "isActive": true,
     "id": "{b9db16a4-6edc-47ec-a1f4-b86292ed211d}"
   },
   {
     "name": "Watch2Gether",
     "type": "extension",
     "version": "8.1",
     "isActive": true,
     "id": "{6ea0a676-b3ef-48aa-b23d-24c8876945fb}"
   },
   {
     "name": "Wikipedia (en)",
     "type": "extension",
     "version": "1.1",
     "isActive": true,
     "id": "wikipedia@search.mozilla.org"
   }
 ],
 "features": [
   {
     "name": "DoH Roll-Out",
     "version": "2.0.0",
     "id": "doh-rollout@mozilla.org"
   },
   {
     "name": "Firefox Screenshots",
     "version": "39.0.1",
     "id": "screenshots@mozilla.org"
   },
   {
     "name": "Form Autofill",
     "version": "1.0.1",
     "id": "formautofill@mozilla.org"
   },
   {
     "name": "Picture-In-Picture",
     "version": "1.0.0",
     "id": "pictureinpicture@mozilla.org"
   },
   {
     "name": "Web Compatibility Interventions",
     "version": "25.4.0",
     "id": "webcompat@mozilla.org"
   },
   {
     "name": "WebCompat Reporter",
     "version": "1.4.2",
     "id": "webcompat-reporter@mozilla.org"
   }
 ],
 "normandy": {
   "addonStudies": [],
   "prefRollouts": [],
   "prefStudies": [],
   "nimbusExperiments": [],
   "remoteConfigs": []
 },
 "modifiedPreferences": {}

}

Asked by ijones_fall12 1 unyaka odlule

Last reply by ijones_fall12 1 unyaka odlule