Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Tabs still crash with video playback.

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real… (funda kabanzi)

For 8 months i am still getting tab crashed messages whenever i try to pause then replay videos. I have sent crash reports and shown them on the help page and get no real answers.

Asked by Scot63 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to get to support forum?

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boi… (funda kabanzi)

Posted a question, received email reply, but doesn't appear to be any way to access forum posts directly. Support area is very poorly organized, mostly just links to boilerplate articles. I've been doing support for SMF over 10 years and seen some bad installs, but nothing as awful as this.

Asked by krash19 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't login on Synchrony Bank for Amazon Credit Card

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox … (funda kabanzi)

Can't get a login page to load on Synchrony Bank for Amazon Credit Card since update. Using Google Chrome to get into my account. Called Synchrony, they say it's Firefox since update. Can't call anyone at Firefox, no phone numbers available nor do they provide an email address, not right. How do I get someone at Firefox to fix this problem?

Asked by Alp60 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Clearing name from autofill

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this? … (funda kabanzi)

A friend used my PC and now whenever I have to fill in a form with my details their name always shows up above mine as a possible autofill option. How do I stop this?

Asked by ColinH 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

DoorDash Webpage Error 404???

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states -- Hmmm! The page you're looking for must be here somewhere... error code: 404 … (funda kabanzi)

Whenever I try to visit https://www.doordash.com/ in Firefox I get a web page that states --

Hmmm! The page you're looking for must be here somewhere... error code: 404 ERR_004 Maybe you'd like to go back home

(See screenshot.)

This does not occur on any other browser.

What is this nonsense?

Asked by dkwalton 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Crashes Above Version 111.0.1

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) … (funda kabanzi)

Need some help with Firefox crashing. System: Windows 8.1 64 Bit instilled on a Samsung SSD, 24 GB free space, 24 Gigs RAM, Firefox installed on conventional HDD (G:\) drive, 1.03 TB free space. This has been the standing configuration for many years, working with no problems.

Problems began with FF update 111.0. Any attempt to download files (.jpg or .pdf) would cause the “save” button to freeze, and after a seconds FF would crash. If an attempt was made to change a setting FF would again crash so quickly it was impossible to attempt any changes. Oddly enough, FF update 111.0.1 fixed the issue (or so I thought) and things returned to normal. I assumed whatever caused the problem had been fixed.

Unfortunately, every update beyond 111.0.1 reverts back to the same freezing and crashing behavior. I have attempted the following with all updates above 111.0.1 in an effort to correct the issue. So far nothing has worked. BTW, Brave and Chrome work just fine.

Cleared out all cache and cookies. Changed download folder Opening in safe (trouble shooting) mode Clean install(s) Disabled hardware acceleration. Putting the entire program on C:\ drive (apparently the newer FF installer does not allow custom installations any more). Checked and updated all drivers

Currently I have disabled automatic updates as none of them have the same freeze/crash issue. I am out of ideas and would certainly be glad to get any advice. At this point Brave is going to be my new default browser. Yes, I know 8.1 is no longer supported but I am not in a position to replace this PC at the moment.

Asked by rsoden1 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

Firefox opens 2nd window instead of using the open one

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started hap… (funda kabanzi)

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

Asked by R C 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Youtube videos won't play for one user

A couple weeks ago Youtube videos stopped working on my PC. It keeps spinning and tells me to try restarting my device which does not help. Have tried several suggestions… (funda kabanzi)

A couple weeks ago Youtube videos stopped working on my PC. It keeps spinning and tells me to try restarting my device which does not help. Have tried several suggestions I've found, like clearing cache and cookies and history, disabling extensions, but not uninstalling and reinstalling because Youtube plays fine in Edge and also plays in Firefox on the other user on my PC. I appreciate any suggestions. Thank you.

Asked by lrsz 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

config / interface

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs. I see the disappearing HOME icon… (funda kabanzi)

Does anyone make an effort to survey users before making changes? Some changes are just a bother but others are really imposing costs.

I see the disappearing HOME icon is a recurring problem. So, fine, I've restored the button. But my complicated half-dozen links have also disappeared and I have to reconstruct my HOME pages. Mine are complicated since they are a series of graphs (from Yahoo Finance), each with specific different parameters. It will really take me time to reconstruct this and I really resent that.

Similarly, where on earth did my plug-ins/extensions go? Again, they haven't just disappeared from the toolbar. Once I locate the icon and restore it, I find that they've disappeared from TOOLS > ADD-ONS AND THEMES. I have to go download them again? Why?

Naturally, all of this just happens to land on my plate on a very bad morning. Lesson learned: I'll make a bookmark folder to duplicate what the HOME button should bring up.

What is the point of all this?

Thanks for listening,

JeanneR Firefox 106.0.5 (64-bit) Win 8.1

Asked by JeanneR 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to remove ‘Click allow if you are not a robot’ pop-ups

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs … (funda kabanzi)

Definition: “Click allow to confirm that you are not a robot” is a rogue website, which shows unwanted pop-ups and ads in the browser. Moreover, it redirects users’ tabs to other malicious websites that also threaten the security of your browser. Usually, the infection occurs after you visited and even clicked on suspicious websites. Of course, torrent downloads might also allow adware install on your computer. So, if you notice the same rogue website appearing even when surfing on a legitimate one, the adware is on your computer. When browser problems occur, it is also usually the case that viruses are on your computer. To appear legitimate, the app can pose as a way to improve surfing experience. Or, it may display alerts about a potential system infections. So, the software pretends to assist users in the removal of those infections. Of course, cybercriminals developed it with a clear purpose: their interest is to gain profit from affiliates. And they try to reach their goal by delivering intrusive ads and redirections to the website visitors. But they do not stop here. The malware can even change the browser’s settings and also illegally track users’ web activities. Ref: https://www.internetsecurity.tips/how-to-remove-click-allow-if-you-are-not-a-robot-pop-ups/#:~:text=%E2%80%9CClick%20allow%20to%20confirm%20that%20you%20are%20not,you%20visited%20and%20even%20clicked%20on%20suspicious%20websites.

I tried to follow these Instructions How to remove this adware

1  Run the browser on your PC and go to its Settings (the three dots or three horizontal lines in the menu) 
2   Expand the Privacy and Security options, in the left panel.  
3   Access Site Settings in the menu that opens.
4   In the provided list, identify the adware by its name. 
5   Click on it.
6  Set Notifications, Pop-ups and ads to Block.

These instructions do not correlate to Fox Browser -- How can I get rid of this pop-up on Fox Browser? Any Suggestions? I am running Windows 8.1 and Windows Defender does not seem to find this Adware. Is there a way to find it? By the way, "There is no 'Click Allow' to click . . . . ."

Asked by mdrembold 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Transfer Firefox settings, logins, and bookmarks from a semi broken PC.

Can you tell me how to copy and transfer firefox settings, logins, and bookmarks from a P.C. that will not run via the O.S. ( Windows 7 ) I am wanting to copy from, but t… (funda kabanzi)

Can you tell me how to copy and transfer firefox settings, logins, and bookmarks from a P.C. that will not run via the O.S. ( Windows 7 ) I am wanting to copy from, but the hard drive is intact and accessible via an older O.S. ( Windows Vista ). I would like to transfer the FF stuff via copy to flash drive to temporarily transfer to a Windows 8.1 OS. The Win7 and Win Vista are installed on two seperate hard drives, and Vista still works and accesses the Win 7 Hard drive. Not sure about some kind of security or access allowed messages I get though.

Asked by hotwire963 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Any way to roll update version 115.3 back?

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my… (funda kabanzi)

Is there anyway to roll version 115.3 back? It's destroyed my ability to access almost anything on the internet (like my Yahoo mail, the Apple Store, transfer files w/my iPhone and other common tasks. ~ Not happy in San Diego

Asked by Cynthia Royal 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Account not active after verification

I had to create a new account so I could migrate all of my firefox info to my new computer. after verifying with the code, i got a error 404 code. when i log in now, it s… (funda kabanzi)

I had to create a new account so I could migrate all of my firefox info to my new computer. after verifying with the code, i got a error 404 code. when i log in now, it says my account is not active. how do i fix this???

Asked by lelareavis2005 9 izinyanga ezidlule

Last reply by Dropa 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

scripting and redirecting by web sites

'Why isn't there a way to stop scripting/redirecting when you click on a link? For example you click on a link thinking you are going to download something, but you are r… (funda kabanzi)

'Why isn't there a way to stop scripting/redirecting when you click on a link? For example you click on a link thinking you are going to download something, but you are redirected to an AD site, or a Game site. Someone is racking up "clicks" for cash.

I.E. had a way to stop scripting altogether, or to allow you to choose to be be "asked" if you want to be redirected to another page, when a site wants to be redirected years age. So it shouldn't be that hard for you guys to set it up too.

I'm sure you just didn't think of it, but it is becoming a common problem with many sites, where someone manages to hack in a redirect an make some money getting "clicks", and worse, tricking people into downloading bogus shit programs like chromius.

Asked by whiz666 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

No Videos going to fullscreen

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing th… (funda kabanzi)

Since yesterday whenever I put a video on youtube or any other site to full screen it does not goto fullscreen, the photo shows what I mean I have already tried doing this and it didn't work Go to about:config and make sure full-screen-api.enabled is true and reset the other full-screen-api settings to default while you are there.

Videos also do goto full screen on Chrome so it must be an issue with Firefix not my laptop

Asked by oconnordavid16 1 unyaka odlule

Last reply by lazizakhmedov1014 1 unyaka odlule

  • Okugcinwe kunqolobane

Access denied

Why am I getting this message? Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.926bdc17.1659290068.83c76cd6 … (funda kabanzi)

Why am I getting this message?

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.926bdc17.1659290068.83c76cd6

Asked by waiteondeck 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

syn ON then all logins erasing from firefox list

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (fr… (funda kabanzi)

I've been using FireFox for a long time. My account is installed on two computers. The operating system of one is windows 8.1 (from work) and the other is windows 10. (from home) On December 7 or 8, 2020, my login list was suddenly deleted while I was working on my account with windows 8.1. I turned SYNC back on, but I couldn't get any of my recordings.

When I opened the same Firefox on my windows 10 computer at home, my login list was erased in less than 5 seconds.

I followed all the procedures on your help page. My login list is automatically erased when SYNC is on. I tried many times. It automatically erased my login list that I created from backup every time SYNC is on.

I request your help from Mozilla and Firefox authorities and review my account if necessary. I would like to see and use my November 2022 login list the same way if possible.

Thank you for your support


Levent

Asked by Levent UGEgmail 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule