Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How to remove imported data from Chrome?

Hello, I was recently asked to import my saved passwords from Chrome, however the entire data including bookmarks, autofill data, history etc was imported over to Firefox… (funda kabanzi)

Hello, I was recently asked to import my saved passwords from Chrome, however the entire data including bookmarks, autofill data, history etc was imported over to Firefox. How can I remove this synced data from Chrome and revert it? Uninstalling Firefox and disabling sync did not work.

Asked by pele2life 8 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 8 izinyanga ezidlule

I lost all my password after sync (I did forgot password)

Hi. I am a graphic designer and Web master. I use your browser since I think it's the best. I did a format of my pc and I forgot the password of my account. So I did forg… (funda kabanzi)

Hi. I am a graphic designer and Web master. I use your browser since I think it's the best. I did a format of my pc and I forgot the password of my account. So I did forgot password. Thinking all my password would of sync and follow me. But it didn't. I had over 1000 password from site that I have recently work on and some still working on it. Which were most of them auto generate. Which I wouldn't have a clue of any of them. PLEASE Is there a way for me to regret my passwords? Only the password. Please thanks!

Asked by all.star.gfx 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule

  • Okugcinwe kunqolobane

Primary account email required for sign-in

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-… (funda kabanzi)

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

Asked by spacelem 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

New installed firefox is not sync with my older one

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot… (funda kabanzi)

I recently installed Firefox on my new computer and when I tried to log into my account to sync browsing history, saved logins, extensions, etc., I realized that I forgot my Firefox account password. After I reset my firefox account password, firefox is now not syncing any of my data.

New: Is it true that changing the Mozilla account password will cause the sync data to be lost? If so, why didn't I get any warning before changing the password? In the current state, if I log in the account on Firefox Android, will the information on the Android device be lost, or will the desktop Firefox sync with it? please guide me

Asked by Shaho Khedri 5 izinyanga ezidlule

Last reply by jonzn4SUSE 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Primary email account ([edited] @cox.net) is no longer active

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my ema… (funda kabanzi)

The process to change email address requires a verification be sent to old email. That account is not active so no verification can be received. How can I change my email from the dead ([edited] @cox.net) to the new email ([edited] @mailfence.com)?

Asked by pickblu 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Password location/Syncing

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwo… (funda kabanzi)

I save all my passwords in Firefox. I have just synced my Firefox browser with Firefox on my IOS device into the Firefox IOS app. What do I need to do to get my passwords to appear when I want to log into the respective websites?

Asked by smm1059 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

Transferring open tabs from broken device to new one

Hi, My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device? I've signed in to my account already and it po… (funda kabanzi)

Hi,

My old device has broken and I was wondering if there's any way to transfer the open tabs from it to my new device?

I've signed in to my account already and it ported over my history as well as bookmarks but I don't see a way to port over the open tabs? I'm not sure if they were synced and I can't go back to sync them now as the previous device is broken

Asked by chris-hales 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Lost all synced data

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data includ… (funda kabanzi)

I reset my windows and downloaded firefox but all my data synced to my previous firefox on this same account has been lost. Please help me recover that synced data including bookmarks, logins, passwords, etc.

Asked by Kevin Joseph 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Syncing Firefox on 2 laptops

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other lap… (funda kabanzi)

I want to sync Firefox on my old laptop with my new laptop, but when I select Sync another device the only option is to sync a phone or tablet. How do I sync my other laptop?

Asked by davidob1996 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

Mozilla Firefox account

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited… (funda kabanzi)

Hi. I need help. I was work in company Zanzarra. I haved corporated email '[edited] @zanzarra.com'. Today i not work in Zanzarra, and access to account not found. [edited] @zanzarra.com - this primary email, [edited] @gmail.com - this second email.

Please change primary email to [edited] @gmail.com . I used account to brouser data (Bookmarks, history). Thanks.

Asked by Nikola Losew 4 emasontweni adlule

Last reply by cor-el 4 emasontweni adlule

  • Okugcinwe kunqolobane

My passwords between Android and Desktop don't sync.

Hi, I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is t… (funda kabanzi)

Hi,

I have read through some of the past similar issues with passwords not syncing across devices and the only official answer I seem to find from the Firefox team is to "manually or force sync"...

However that does not work. I have just saved a new login on my mobile, I have manually synced or "sync now" on both my mobile and desktop, restarted both devices and still...this login does NOT appear on my Desktop.

So please help! For all I know there could be other logins saved on my mobile that don't appear on my desktop and vice versa.

I do not want to uninstall Firefox.

Kind Regards, Alex van der Merwe

Asked by avdmerwe33 1 unyaka odlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox Home Page (about:home) Shortcuts

I use 4 rows of shortcuts pinned to the Firefox homepage. I modify each shortcut to best describe the url. Whenever I install Firefox on a different computer and sync the… (funda kabanzi)

I use 4 rows of shortcuts pinned to the Firefox homepage. I modify each shortcut to best describe the url. Whenever I install Firefox on a different computer and sync the homepage, the shortcuts go back to the default descriptions and mix up the order in the 4 rows. How do I get the shortcuts to stay in the same order and with the same titles after I login for the first time and sync? When they are "unpinned" they go back to the default title and re-pinning them keeps them with the default title. I'd like to be able to re-title them, pin them and then have them show up that way on a new Firefox install when they are synced. Is it possible? Is my description too complicated to understand? I have looked for answers in help but unable to find anything

Asked by Goose 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Recovery Key

I do not remember my password from almost 3 years ago. I am not sure my passwords still stored in my old firefox account but I found my recovery key. I will try to do pas… (funda kabanzi)

I do not remember my password from almost 3 years ago. I am not sure my passwords still stored in my old firefox account but I found my recovery key. I will try to do password reset but it says resetting password resets the account data. I got the e-mail for password reset but I am not sure to click it if because I am afraid that it resets my data. When I enter it does it provide option for to enter recovery key to not to delete the data I have?

Asked by sith13r 9 izinyanga ezidlule

Last reply by cor-el 9 izinyanga ezidlule

Cannot log into sync account

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into … (funda kabanzi)

Hello. I am recovering data and files from an old Windows XP machine and have installed Firefox ESR browser. I can go online without problems but when trying to log into my account for Firefox Sync I get the error message " Blocked by Content Security Policy This page has a content security policy that prevents it from being loaded in this way". I would be most grateful if someone could help me with this please. Best regards Tony

Asked by arglet 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Two-Factor Authentication

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortun… (funda kabanzi)

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortunately was deleted on my mobile phone. Now the problem is that I didn't save my backup code and now I can't enter my account. What is the solution, what should I do, please help me

Give me the firefox support email so I can talk to them directly for authentication

Asked by HAMI.TMB 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (funda kabanzi)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

Asked by marcel.arnould 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (funda kabanzi)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule