Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

No data my firefox account

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was look… (funda kabanzi)

I changed my PC. Then i installed Firefox my new PC and login Firefox account. But my old PC's Firefox account all data will de deleted history passwords etc. It was looks like a new account. How can i restore my old data. My old PC was already formatted.

Asked by jargaltulga.ts 6 izinyanga ezidlule

Last reply by Paul 6 izinyanga ezidlule

Etsy tab (website, not pop-up ad) automatically opens when FF starts up. How to stop this?

A tab for the Etsy website automatically appears every time FF starts up. How to stop this? Just began after using the site a couple of times, but I did not indicate or… (funda kabanzi)

A tab for the Etsy website automatically appears every time FF starts up. How to stop this?

Just began after using the site a couple of times, but I did not indicate or click a setting on the Etsy site to ask for this.

All solution suggestions seem to be for pop-up ads, and don't work to block a website. Is there a way to block this?

Asked by hurleylilly 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

unable to add / assign search shortcuts / keywords (interface seem to be disabled)

Hi all, Using: Firefox 119.0.1 (64-bit) on Windows 10. I seem to having an issue with adding search shortcuts on FF, I am following this guide: https://support.mozilla… (funda kabanzi)

Hi all,

Using: Firefox 119.0.1 (64-bit) on Windows 10.

I seem to having an issue with adding search shortcuts on FF, I am following this guide:

https://support.mozilla.org/en-US/kb/assign-shortcuts-search-engines

But I'm stuck at step #4 as the table seems to be disabled.

This is a personal laptop and has not policies on it.

Thanks for your time and assistance!

Asked by Jonathan Gutierrez 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

New computer data

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox… (funda kabanzi)

New computer (Windows 11) shows 'Old Firefox Data'. Opened hidden files. Using File Explorer found Profile Folder & renamed it 'old'. Copied and pasted 'Old Firefox Data' as new profile. Firefox would not open. Had to remove etc and Firefox worked again. Thought this maybe the easiest way to get my Bookmarks back.

PS Presume Profile Folder does not contain Thunderbird Addresses?

Asked by Eanie 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

google captcha

I use Google search via Outlook. Lately every time I do a search I have to use a captcha. This is frustrating and how do I delete this step when searching a subject? … (funda kabanzi)

I use Google search via Outlook. Lately every time I do a search I have to use a captcha. This is frustrating and how do I delete this step when searching a subject?

Asked by Jim Nelson 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Need help with a rolling grey screen

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it d… (funda kabanzi)

I moved to Firefox because I have autism and someone told me it would help block the popups and moving content that makes using the web exhausting and difficult. And it does!

The trouble is, it replaces them with something worse – a grey screen that rolls continuously from left to right. It's impossible to focus on text with such intrusive visual distraction, so I have to shut the page down. It seems to occur on so many websites that at the moment it's not worth trying to use the browser.

Half the problem is that I don't know the right term to describe it, which makes troubleshooting a bit complicated. Hopefully someone will recognise it from the description, though – if so, is there any way of stop it moving, please?

Thank you!

Asked by FionnF 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Google/Facebook/Apple login option on website only appears in private window

I have a subscription to Global Cycling Network, to which I login using my Google account at https://plus.globalcyclingnetwork.com/login. The login web page has options t… (funda kabanzi)

I have a subscription to Global Cycling Network, to which I login using my Google account at https://plus.globalcyclingnetwork.com/login. The login web page has options to login using Google, Facebook, or Apple, but in a normal Firefox window, the buttons for using these logins never appear - I just get a whirling circle where the buttons should appear, and the page never completes loading. If I open the GCN login web page in a private FF window, the buttons appear and I can login without any problem. If I use Firefox Settings to clear all cookies and cached web data, then close and restart Firefox, I still can't login from a normal FF window.

I tried the Edge browser (OS is Windows 11) and login there works without problem

Any suggestions on a fix to get it working on Firefox? FF is presently version 119.0.1.

Asked by njhp94 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

Firefox suggest ignoring settings

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems. Search is bein… (funda kabanzi)

I have search separated from the url bar, and I have Firefox Suggest configured to only use history for tab completion. I've noticed a couple problems.

  • Search is being prioritized over options in my history. I have the separate search box, if I wanted to search I would use it. If I type a single character I want the most common result from my history to be the result of hitting tab.
  • I've noticed recently that I'm getting sponsored results even though I have them disabled. It's somewhat inconsistent, and I've only noticed it in one of my profiles. Specifically I am used to "w <tab>" taking me to weather.gov but I'm getting sponsored results for AccuWeather. I clicked the "feedback -> not interested" button but this is concerning that Firefox is ignoring preferences and there's a pattern of sending data to Google and AccuWeather despite me configuring the browser not to.

Asked by Luke Schlather 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Sync not restoring bookmarks after a windows reinstall

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had t… (funda kabanzi)

In the past when I reinstalled Windows and then Firefox, I would sign into my account and all my bookmarks/addons etc. would automatically get reinstalled. Today I had to reinstall Windows and when I logged into my firefox account, nothing happened. Does Mozilla no longer keep these settings for us? I don't have any other devices to sync off of and never have, so where did all those settings come from when I did previous reinstalls?

Asked by long.paul 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Tab crashing when watching wowtv.de

Hello, For the past couple of months I have been experiences tab crashes every day when watching a specific streaming service called wowtv, all my other tabs are fine a… (funda kabanzi)

Hello,

For the past couple of months I have been experiences tab crashes every day when watching a specific streaming service called wowtv, all my other tabs are fine and work flawlessly. Additionally, after restoring the tab or opening it anew it works again for the next few hours until the next crash occurs. Netflix, disney+ and others work fine as well. So far I have tried reinstalling firefox as well as try other browsers where said issue doesn't occur. I sadly don't have the error message or anything but the video freezes just before crashing, neither closing all tabs 'nor trying an older firefox version fixed it for me.

With regards,

Marcinathi

Asked by Marcinathi 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Youtube won't play

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blo… (funda kabanzi)

Recently Youtube refuses to play any videos for me, saying adblockers are against their rules. I have uninstalled Adblock, and reset firefox totally. Youtube is still blocking me. It works fine on Chrome. Do I have to switch to Chrome permanently?

Brian.

Asked by mcswally2 6 izinyanga ezidlule

Last reply by Terry 6 izinyanga ezidlule

Primary password not working

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! Wha… (funda kabanzi)

All of a sudden the Firefox password I've been using for a long time stopped working. I went through the reset process, set a new password, and it still doesn't work! What I am doing wrong? Keeps asking me to re-enter the password, and when I do, it says it's not correct. Is this a widespread known issue?

Asked by JJCPR 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Google Advanced Search fails when using Firefox.

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persisten… (funda kabanzi)

I am using Firefox version 119.0.1 (64-bit) on Ubuntu 22.04. Using this version of Firefox, as well as previous versions for the last few months, I am having a persistent error when using Google Advanced Search. I enter search criteria into the field “Find pages with … all these words” and successfully progress through a chain of web pages. Previously I was able to backtrack to the previously mentioned field and find my search criteria, then edit the text, and carry out a modified search. For many months this field has been blank when returning to it. So it is now necessary to re-enter all text for a new search. This is very frustrating. I have experienced this problem on the three computers that I regularly use.

I have found that when I use the Google Chrome browser the problem goes away and searches progress normally. I would much prefer to use Firefox as my browser as I find its bookmark system superior. The truth is that if this problem with Firefox can’t be fixed soon I will be forced to migrate to Chrome. Can you please help me resolve this Firefox problem?

Asked by timbergetter 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox blocking video players?

Ever since about a week ago, my Firefox just started... bugging. Twitch doesn't work, now Netflix doesn't work, basically anything that plays videos (except for YouTube) … (funda kabanzi)

Ever since about a week ago, my Firefox just started... bugging. Twitch doesn't work, now Netflix doesn't work, basically anything that plays videos (except for YouTube) doesn't seem to be working.

On Twitch, if a person is live and streaming, upon clicking their stream to view it, it's suddenly offline, even if the chat is going and the "this person is live" notification is there. Netflix gives me a f7351 error. Websites with online media (like free movies on putlocker) have multiple streaming services attached and neither of them works.

I've cleared all cookies, cache, data and history.

This is only concerning Firefox, other web browsers work perfectly.

Extensions on my Firefox are as follows: BetterTTV, Dark Mode, DocsAfterDark, Facebook Container, FrankerFaceZ, I don't care about cookies, Instagram Dark Theme, New XKit, TinEye, Tumblr Saviour. No adblocks, no nothing.

My operating system is Windows 10, 64bit, Firefox is updated to 119.0.1.

Any help would be appreciated as this has been the bane of my existence for a while.

Asked by springsnowflake 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

Firefox changed and all windows, tabs and settings disappeared: how to restore lost session?

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this … (funda kabanzi)

I restarted my computer and when I booted Firefox up it looked completely different. I'm assuming they updated, but updates never impacted my settings before and in this case none of my sessions or history is left.

I logged in to my Mozilla account and that recovered my extensions, though not my toolbar settings.

The real issue is that all of my tabs and windows are gone. In History, "Recently closed windows" is greyed out and Recently closed tabs shows nothing but what's been opened since I restarted.

Is there any way to recover my history?

Edit:

Resolved: Somehow a blank profile had been set as the default.

Asked by wynden 5 izinyanga ezidlule

Last reply by Paul 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

bookmarks stopped working

When I select "bookmark this tab", in the Firefox browser, I used to get the window allowing you to choose where to put the new bookmark. This 'bookmark location' window… (funda kabanzi)

When I select "bookmark this tab", in the Firefox browser, I used to get the window allowing you to choose where to put the new bookmark. This 'bookmark location' window no longer appears so you don't know where the bookmark has gone. Prior to now, this feature has always worked fine.

I quit Firebox and reopened it but the problem remains.

I'm using Firefox 119.0.1 (64 bit) (the most current vers.) on a Macbook Pro running Ventura 13.3. I switched from Chrome to Firefox on this new Mac.

Please help!

Thanks very much.

kdivad

Asked by kdivad111 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

Tabs starts in mute.

Tabs always start in mute mode. I can turn it on by pressing speaker logo in the tab. The problem is when I shift to a new tab, the previous tab mutes automatically. For … (funda kabanzi)

Tabs always start in mute mode. I can turn it on by pressing speaker logo in the tab. The problem is when I shift to a new tab, the previous tab mutes automatically. For example: I listen to YouTube music and want to check my mail. When I shift focus to the new tab the first mutes it self. Any suggestions please. Sincerely Oscar.

Asked by Dude7333 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

  • Okugcinwe kunqolobane

LastPass extension does not work

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "O… (funda kabanzi)

My LastPass extension appears as a black box with an elipse. It is red when it is active. I have logged in to LastPass, and when I go to the extensions icon and select "Open Extension" nothing happens. It's not filling in any of my login information.

Asked by paranakyry 6 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule