Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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My website header slider crashes only on Firefox

I am creating a new website and on the test instance everything works everywhere except on Firefox. I have 4 x header images on a slider, the first one loads ok, the seco… (funda kabanzi)

I am creating a new website and on the test instance everything works everywhere except on Firefox. I have 4 x header images on a slider, the first one loads ok, the second one loads ok, then when it should move on to the third & fourth it just stops. The site can still be navigated, but it's a bit annoying and not the user experience I want. The test url is

https://asdf.pw/

any ideas?

Asked by info10078 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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NatWest

Firefox 118.0.2 Windows 10 I cleared cache and cookies and since then when logging on to NatWest the "Remember Me" option will not work, I have to type in my customer nu… (funda kabanzi)

Firefox 118.0.2 Windows 10 I cleared cache and cookies and since then when logging on to NatWest the "Remember Me" option will not work, I have to type in my customer number every time. I'm sure I had this problem a few years ago but cannot remember what fixed it. Tried contacting an agent of NatWest but their response was the expected "clear cache and try another browser" so no help at all. Probably a long shot but has anyone any idea what I am missing?

Asked by harpthorn 7 izinyanga ezidlule

Last reply by Paul 7 izinyanga ezidlule

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Website will not allow Firefox to display the page if another site has embedded it

Website will not allow Firefox to display the page if another site has embedded it Firefox Can’t Open This Page To protect your security, rabbitstream.net will not allo… (funda kabanzi)

Website will not allow Firefox to display the page if another site has embedded it

Firefox Can’t Open This Page

To protect your security, rabbitstream.net will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Asked by twistoffate15061973 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Firefox browser will not display pages within a company's website. This only happens with Firefox.

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download free… (funda kabanzi)

Firefox browser had failed repeatedly when trying to display sections within 2 websites. I receive "Can not load the page" at Blue Cross and Blue Shield and download freezes the page, site and my computer at a credit card company- requiring end task and complete shut down of computer. This has been occurring for 2 months. I do not have any issue loading these sites or sections via Edge or Chrome. Will this be corrected with the name change? Will there be another browser page that is more reliable?

If not, you don’t need to change your name on Firefox browser. You can just close it down and I will move to Edge or Chrome.

None of your Troubleshooting answers on your Support page covers my situation. I have cleared history, verified settings based on internet articles from others with this issue. Please have someone contact me directly. I’m tired of trying to fix this issue with your browser.

Asked by Katy Beauford 7 izinyanga ezidlule

Last reply by zeroknight 6 izinyanga ezidlule

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Restoring previous session after closing firefox.

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the… (funda kabanzi)

My computer needed to be updated so I click on update without closing any programs because the computer usually does it. At this time I was in the School Library well the update was completed so I open up Firefox usually when i open firefox after a shutdown or some other reason. I can go to Open Application Menu>History>RestorePreviousSession but before I clicked on Restore Previous Session I realize that I need to go to class, so I closed my computer. once in class I open my computer up and I try to restore my previous session but by the time that I tried to restore it my session was deleted and my question is if anyone at FIREFOX can help restore that deleted session because I was working on my research project which is due this week, and in that particular session I had tabs open that I need so i can finish my project. Please reach out as soon as possible. This happen on Tuesday. Thank You

Asked by sotini0504 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Disabling GPU makes FF faster (on my machine)

Hello there, It's more an observation than a question. FF was slow when several pages with video feeds were opened. Looking at the about:processes, I saw that the GPU u… (funda kabanzi)

Hello there,

It's more an observation than a question.

FF was slow when several pages with video feeds were opened. Looking at the about:processes, I saw that the GPU usage was high. Disabling hardware acceleration solved this problem.

This occurred on a Dell XPS-15-9520, Win11, i5-12500H, 64GB RAM, Iris Xe. I don't have this problem on Linux machines.

May I suggest to benchmark and monitor hardware acceleration so that both CPU and GPU are used in case of heavy workload?

Many thanks,

Olivier. (very long time, happy, FF user ... )

Asked by romarin12 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

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MSN sometimes starts Firefox and takes over the home page

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to ww… (funda kabanzi)

This is a recent problem. Before I have opened Firefox, it sometimes opens with MSN as the home page. URL www.msn.com/en-xi?ocid=wispr&pc=u477 Homepage is set to www.startpage.com Computer HPZ2, windows 10. Security Norton; Malware bytes.

I am worried that my PC may have been hacked. Security scans don't show anything.

I don't ever want MSN: is it possible to fix the problem by blocking MSN; if so, how?

Thanks, Dmitri

Asked by dvzotov 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

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"Did Not Connect: Potential Security Issue" for certain websites after return from China

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China … (funda kabanzi)

Hi, I have just returned from China. I use a Macbook Pro and am operating Firefox 118.0.2 (64-bit) I now find that when I use Firefox to access websites blocked in China (i.e google, the Guardian) I get a "Did Not Connect: Potential Security Issue" message. I can access everything with a VPN active I also got this for Microsoft Edge but the problem resolved by clearing cookies (didn't work for firefox) How can I fix this

Asked by Tim Pagella 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

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Virtual webcam in firefox

Hello everyone :) I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio) I found where t… (funda kabanzi)

Hello everyone :)

I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio)

I found where to control the site permissions for the microphone, the webcam, but unfortunately, it does not allow you to choose the default stream

I use Firefox to do teleconsultation as a doctor, and the web interface that I use always goes to the hardware webcam instead of using Nvidia broadcast which would allow me to hide the background

Is there a way to tell Firefox, or Windows 10, to never broadcast the hardware stream but to always use the virtual stream?

Thank you so much !

Asked by Mohammed Yahyaoui 7 izinyanga ezidlule

Last reply by Dropa 7 izinyanga ezidlule

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new location of bookmarks

First of all, i have never signed into firefox. when i get a new computer i install firefox as my default browser & therafter when I start & login to my comput… (funda kabanzi)

First of all, i have never signed into firefox. when i get a new computer i install firefox as my default browser & therafter when I start & login to my computer i click on firefox icon & I am in. so this idea of logging into firefox is completely new & I have been usin firefox for years

My question is this where will my bookmarks be after 11/1

currently my bookmarks are in users\peter\appdata\roaming\mozilla\firefox\profiles\a directory with different name on my desktop & laptop the bookmarks are in a file called places.sqlite i sync the 2 computers by copying places.sqlite from my desktop to flashdrive and copy flashdrive to laptop.

after 11/1 what will be location of bookmarks & what will be name of bookmark file be

Asked by Peter Baker 7 izinyanga ezidlule

Last reply by TyDraniu 7 izinyanga ezidlule

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extensions

when i try to use my banking app the payment section shows page not found. bank chat person said it was extensions in my browser. i downloaded firefox , i guess it has … (funda kabanzi)

when i try to use my banking app the payment section shows page not found. bank chat person said it was extensions in my browser. i downloaded firefox , i guess it has extensions too. can i disable the extension or extensions that cause this and which ones do this

Asked by William Vance 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Synchronising Firefox

I had to re-install Windows 11 after the last major Windows update. I cannot find a copy of my bookmarksmenu or bookmark bar (I am translating from Dutch) in Windows.old.… (funda kabanzi)

I had to re-install Windows 11 after the last major Windows update. I cannot find a copy of my bookmarksmenu or bookmark bar (I am translating from Dutch) in Windows.old. I did have Firefox synchronized with my Android phone, so all of those bookmarks are still in Firefox Android (on my phone). I would like to get them all back, but the phone clearly says that the synchronisation feature is NOT for backing up or restoring this kind of stuff. On the phone the Settings and clicking on my email address says, that the last synchronisation took place 1 minute ago, but indeed, the bookmarks are not back on my computer's Firefox. I hate to initiate a synchronisation from my computer (don't even know how) and then have the synchronisation overwrite the favorites and bookmarks on my phone. None of the help files or articles give any indiction whether you can dictate the direction of the synchronisation or whether that is even a thing. So basically, I seem to have no backup of my favorites or bookmark, other than what's in Firefox for Android. How can I restore them from there. I read I can import them in the desktop version, but I don't find any info on how to export them from Android. Help!

David

Asked by David 7 izinyanga ezidlule

Last reply by Dropa 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

warning message from Bitdefender Antivirus Plus

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message: Suspicious connection blocked … (funda kabanzi)

Recently I started using "Bitdefender Antivirus Plus". Now, every day, when I first use my computer, I get the following message:

    Suspicious connection blocked
    Feature:
    Online Threat Prevention
    firefox.exe attempted to establish a connection relying on an unmatching security    certificate to t.sgc.io. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.
    Add to exceptions

Is this something I should be concerned about, or should I "Add to exceptions"?

Asked by gordonljohnson 7 izinyanga ezidlule

Last reply by Dropa 7 izinyanga ezidlule

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How to View and Manage Cross-Site Cookies Permissions"

Hello Firefox Support, I hope this message finds you well. I am wondering if there is a way for me to view the list of websites where I have allowed or blocked cross-sit… (funda kabanzi)

Hello Firefox Support,

I hope this message finds you well. I am wondering if there is a way for me to view the list of websites where I have allowed or blocked cross-site cookies. Any assistance you could provide on this matter would be greatly appreciated.

For example, if I blocked a cross-site permission for google.co.uk, would there be any way to see what I blocked?

Thank you for your time and support.

Asked by Anand Prajapati 7 izinyanga ezidlule

Last reply by Dropa 7 izinyanga ezidlule

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How to STOP the browser translation - preferably permanently

There are already a number of questions related to how to get rid of the stupid pop-up window asking to translate the web pages. I am fluent in 4 languages, I use them al… (funda kabanzi)

There are already a number of questions related to how to get rid of the stupid pop-up window asking to translate the web pages. I am fluent in 4 languages, I use them all on daily basis and for obvious reasons I cannot keep shifting any system preferences or anything else while switching between languages.

I tried copy the "about:config" which is supposed to prevent the automatic translation from being suggested. It doesn't work - the pop-up still comes. I have even rebooted the computer after. still the pop-up comes for random web pages.

Please for the next release of this otherwise magnificient (non-microsoft) browser fix this irritating feature.

it is not Firefox business to judge whether I understand the language on the pages or not. I want to be able to prevent all attempts at "user friendliness" from the browser.

Please advice when fixed.

Asked by DH 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule

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Bookmark Folder in Bookmark Toolbar Won't Open

Sometimes a bookmark folder on my toolbar randomly won't open. I can go to Manage Bookmarks and see the bookmarks there, but the folder on the toolbar won't open when I c… (funda kabanzi)

Sometimes a bookmark folder on my toolbar randomly won't open. I can go to Manage Bookmarks and see the bookmarks there, but the folder on the toolbar won't open when I click on it. I haven't changed anything on the folder. Sometimes deleting a bookmark in the folder and restarting Firefox fixes the folder, sometimes it doesn't.

I haven't noticed any errors.

I'm using Firefox 118.0.2 (64-bit) on Ubuntu.

Asked by Jeff 7 izinyanga ezidlule

Last reply by cor-el 7 izinyanga ezidlule