Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How fix/prevent/remove BLACK section of MAC screen on each CNN Firefox page? Only on CNN website.

I have a large (1/3 of screen) black section at the top of each of my Firefox screens for CNN which will move upwards if I scroll but never goes away. Only comes on CNN … (funda kabanzi)

I have a large (1/3 of screen) black section at the top of each of my Firefox screens for CNN which will move upwards if I scroll but never goes away. Only comes on CNN page. Don't know how to remove it? See image attached below. Very grateful for help in removing this black section of screen. It may be some sort of advertising section?

Asked by jsrobbins 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Malware Virus - How is best way to detect - bricks and motar company or on-line products

I had a financial transaction on an business account that I did not enter. The tech services people told me it came from from my PC. They are a big company as opposed t… (funda kabanzi)

I had a financial transaction on an business account that I did not enter. The tech services people told me it came from from my PC. They are a big company as opposed to a small 'mom + pop' operation. They suggested I take PC in to a Big Box store to get PC scanned and remove any virus/malware found. Contacting the big-box store they said they could scan my PC remotely to look for virus/malware.

So, my question is: Should I take pc to local computer experts/big box store or purchase virus software to use myself?

I do have several free virus protection programs on my windows PC.

Asked by alrprairie 11 izinyanga ezidlule

Last reply by Terry 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Password manager truncates the site address to an unusable address

I try to enter a new site & password with a long address. Manager truncates it to a simple dot com which brings up a "403 - Forbidden: Access is denied." error messa… (funda kabanzi)

I try to enter a new site & password with a long address. Manager truncates it to a simple dot com which brings up a "403 - Forbidden: Access is denied." error message. I have a bookmark that takes me to the correct login page, but Manager doesn't recognize it and won't suggest a login for it. For example: this page url is "https://support.mozilla.org/en-US/questions/new/desktop/form" PassManager would truncate this to "https://support.mozilla.org" If I try to submit a new password, in the manager, it tells me there is already a site EVEN IF I HAVE DELETED THAT FAULTY SITE. This is a real problem and it happens on more than one site which makes the manager a limited feature. Unfortunately that makes my preference in using a Mozilla product (rather than Roboform etc) a distinct liability. Please give this some thought, thank you.

I would also like to see the manager remember the answers to secondary security questions on some websites login pages, if that were possible.

Asked by GomerF 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox inconsistently deletes previous session

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have… (funda kabanzi)

Running Firefox on MacOS. Browser will occasionally delete previous session when re-opening the browser. I do NOT have the browser set to clear history on closing. I have noticed that two of the incidents occurred when I accidentally closed the default window that opened when restarting the browser but I still had Firefox open.

Really frustrating when I lose all my open tabs with research I was conducting for work.

Asked by rcmdvs 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Any Word on Floating Videos Yet ?

Have been asking this question for three years now. ANY PROGRESS ON KILLING FLOATING VIDEOS ??? Addons not capable of ding such. Config not capable of doing such.… (funda kabanzi)

Have been asking this question for three years now. ANY PROGRESS ON KILLING FLOATING VIDEOS ??? Addons not capable of ding such. Config not capable of doing such... What is capable of doing such ?

Asked by JoeJupa 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

after update issues

I love firefox, always use it. Yesterday my computer did updates and my quickbooks online stopped working on firefox. after I log in... it just spins. I had to open it on… (funda kabanzi)

I love firefox, always use it. Yesterday my computer did updates and my quickbooks online stopped working on firefox. after I log in... it just spins. I had to open it on Edge and it works fine... but I hate edge. what can I do? I want my firefox to work on my quickbooks!!

Asked by diannalord 11 izinyanga ezidlule

Last reply by Mich 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox very unstable, gives me prompts to close Firefox before opening new content, blocking content, etc.

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next wi… (funda kabanzi)

After a trip on which I used several other internet connections, my Firefox has become very unstable. It is prompting me to shut down Firefox in order to open the next window. It is also flickering on the refresh icon. It is also blocking adult content. I have refreshed the Firefox browser but that changed nothing. I am not sure how to troubleshoot to look specifically at these problems. I am fearful of trying to delete and reinstall this program as I do not use any other online browsers and do not want to install them. Can this be troubleshooted remotely without risking malware?

Asked by mstrue1 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Links involving tracking info and/or redirects not working.

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current prote… (funda kabanzi)

Suddenly I'm having issues clicking on links in emails that I get from known sources. Some say the website is blocked ("This website is blocked due to your current protection level. Please contact your network administrator to gain access."), others warn me about invalid certificates (and I ignore and proceed to, as I know the websites), but those pages never load. I've tried everything in another browser, and they function flawlessly, so it's not my Watchguard firewall nor Windows settings. I have the same issue sporadically clicking on email links in Outlook, so it's not only on links clicked IN Firefox (browser-based email). I've completely disabled all the Enhanced Tracking Protection, but still, nothing. I booted up another notebook, and it's exhibiting the exact same behavior (and that notebook doesn't have Norton on it to be an issue, (though I already have it completely disabled on the computer in question).

The tracking redirects that are causing me the post trouble are "http://trk.klclick1.com/ls/click?upn=..." and "https://t.e2ma.net/click/..."

As I mentioned, these are in emails from sources I get regularly. One is a website that sells their own products, and the latter is for a content-oriented site. The one that gave me problems from Outlook was news content, and (curiously enough), clicking on the image yielded the blocked site page, but clicking on the news heading beneath it got me through to the article in question, so I just figured it was an HTML email coding issue.

Asked by saigolives 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to use a primary password on firefox for iphone

I removed firefox from my iphone because I don't want all my passwords available in the clear. No primary password is used, as far as I can tell. Let me know when/if th… (funda kabanzi)

I removed firefox from my iphone because I don't want all my passwords available in the clear. No primary password is used, as far as I can tell. Let me know when/if this is fixed.

Asked by michaelbara62 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Recent update lost all of my stored login info

I just opened firefox today for the first time in maybe a week and it updated to the newest version. When the browser opened, I tried to login to my tax website and found… (funda kabanzi)

I just opened firefox today for the first time in maybe a week and it updated to the newest version. When the browser opened, I tried to login to my tax website and found that all of my stored logins had vanished. This is most unhelpful as many of them were firefox generated. I need them back as soon as possible.

Thank you for your time,

j.

Asked by jason.leone.is 11 izinyanga ezidlule

Last reply by Terry 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Cannot read or change data on this site firefox

hi it seens what ever adons i try it seems not working properly. i get error as in screenshot i tried reinstall firefox, may be my account issue on firefox as same issue… (funda kabanzi)

hi

it seens what ever adons i try it seems not working properly. i get error as in screenshot i tried reinstall firefox, may be my account issue on firefox as same issue on all my 2-3 machines

Asked by Shahid Anwar 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

My bookmarks vanished

Sir, I'm not sure, but I think my bookmarks vanished in combinaton with an upgrade. All of them are gone, and I very much would like to have them back! Sincerely Yours, D… (funda kabanzi)

Sir, I'm not sure, but I think my bookmarks vanished in combinaton with an upgrade. All of them are gone, and I very much would like to have them back! Sincerely Yours, Dan

Asked by dan.bexar 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

search

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why pl… (funda kabanzi)

when i search something in the search bar up by the address bar it is suppose to be using google thats how i got it setup but lately its been searching under yahoo why please help

Asked by tanner601 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Using Firefox today had trouble with online checking account Submit button grayed out, including trying to get a new Comcast account Continue button was grayed out--I need help to resolve this issue.

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an… (funda kabanzi)

Basically in my online banking with chevron to login button is grayed out and won't allow me to login, including comcast account Continue button is grayed out. This is an urgent matter because I can't get comcast online application for new account completed.

Asked by mailto159 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule