Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox increasingly becoming unstable.

Keeps freezing. Keep getting "not responding" message. Typically I can have several tabs open on two screens but now after using Firefox for a while I start having issues… (funda kabanzi)

Keeps freezing. Keep getting "not responding" message. Typically I can have several tabs open on two screens but now after using Firefox for a while I start having issues. Really just want my favorite browser back.

Asked by Blackwell Soundz & Entertainment 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Thunderbird/Google conflict ???

Hi There. I'm running Firefox and Thunderbird. I have a gmail account in FF but as of this morning I was unable to send/receive messages (rejected by server). I deleted t… (funda kabanzi)

Hi There. I'm running Firefox and Thunderbird. I have a gmail account in FF but as of this morning I was unable to send/receive messages (rejected by server). I deleted the mail account and tried to reinstall it within FF (smtp), but no go, I get a splash page from google asking to sign into google - that times out - although I was already signed into Google.

In my google settings I've cleared cache, history and enabled to accept all cookies. I am able to access my gmail account directly from gmail, but not through FF. I uninstalled/reinstalled FF. What am I missing?

Thanks.

Asked by califlefty 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

MacOs Text replacecements not working in Firefox

The OS-wide feature for MacOS, text replacements does not work in Firefox. The replacements are great time-saving for me and for everyone who works with forms a lot. T… (funda kabanzi)

The OS-wide feature for MacOS, text replacements does not work in Firefox. The replacements are great time-saving for me and for everyone who works with forms a lot.

This feature is the reason why I avoid using FF, my experience becomes very limited. Safari, Chrome and Opera all have this feature enabled.

Can this be enabled in FF?

Asked by dennisa1 12 izinyanga ezidlule

Last reply by TyDraniu 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/113.0

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Vent… (funda kabanzi)

I am on a Apple Silicon MacMini M1 ARM running the latest Mac OS of Ventura. why does Firefox think I am on an Intel machine under Mac OSx 10.15 when I am on Mac OS Ventura? I assume that Mozilla does not have a ARM version or is this a configuration issue? Or is there a different issue at play here?

Asked by Hari Seldon 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Syncing computers

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Bu… (funda kabanzi)

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Business (I had no choice) I have ended up with a new account because of this and can't sync my computers as the older one has the old non existent email and the new one has the new email! Any suggestions?

Asked by pattruss1 12 izinyanga ezidlule

Last reply by cor-el 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Certain websites won't work correctly on Firefox, but only on one of my computers (Mac OS)

Hi, I've had an issue for a long time where certain websites just won't work properly on Firefox. This issue seems to be specific to this particular configuration of Fir… (funda kabanzi)

Hi,

I've had an issue for a long time where certain websites just won't work properly on Firefox. This issue seems to be specific to this particular configuration of Firefox I have, as the problem doesn't occur on my other MacBook, nor on other browsers, and this problem persists even through upgrading this MacBook from an Intel-based processor to Apple silicon. I've exhausted all of the troubleshooting methods suggested by Mozilla here: https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems. My last hope is that it has something to do with Firefox's browser internals, though I'm not tech-savvy enough to understand what may or may not be working correctly with said internals.

As a few examples of what I mean when I write that certain websites won't "work properly," a reading on Coursera seems to have a scrollbar that can scroll indefinitely without ever actually scrolling the page down for me to read additional text from the article. Certain websites will fail to display certain videos or interactive media. And certain other websites will fail to display anything at all. (I wish I could be more specific in describing these "certain websites," but I can't recall what they are at the moment.)

Let me know if you need any additional information to help diagnose this issue.

I greatly appreciate any time and effort that you may spend trying to help me with this issue!

See the Question details for the Troubleshooting information.


(removed troubleshooting information as this is also present in the system details - c)

Asked by Chopppp 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox update ruine my profile which is not that easy to save

Each and every time you install an upgrade on Firefox, your profile vanishes. So I questioned on how to save my profile and I found a nasty solution where you have to clo… (funda kabanzi)

Each and every time you install an upgrade on Firefox, your profile vanishes. So I questioned on how to save my profile and I found a nasty solution where you have to close Firefox because of a stupid empty file named parent.lock which happen to be empty on the 2 cases I checked. I did not sniff in the restore constraints yet... What a mess ! Looking at the frequency the Firefox's upgrade arrives, it would be advisable to automatically preserve the user's parameters. Alternately it would be a good thing to have a save/restore function for Firefox's parameter.

Asked by jlbcs 11 izinyanga ezidlule

Last reply by cor-el 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Page Info Window - Media Tab - Save As Button covered up by ? help icon when trying to save multiple images

In the Page Info Window Media Tab when trying to save multiple images the Save As button is covered up by the ? help icon so when clicking on it instead of saving th… (funda kabanzi)

In the Page Info Window Media Tab when trying to save multiple images the Save As button is covered up by the ? help icon so when clicking on it instead of saving the images it opens up the support page. It only happens when trying to save multiple images, when saving a single image it works fine. Just wondering if it is my computer or not. I'm on a 21 mac pro 14"

Asked by mikedavid364 12 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

How do I get Adobe Fonts from Adobefonts.com to display in Firefox?

When designing in Indesign, I go to Adobe Fonts.com to activate fonts that I want to use. All the font's look the same as default. How do I get the font to display on Fir… (funda kabanzi)

When designing in Indesign, I go to Adobe Fonts.com to activate fonts that I want to use. All the font's look the same as default. How do I get the font to display on Firefox browser. Fonts do display correctly when I use Safari.

Asked by dkilroy 12 izinyanga ezidlule

Last reply by cor-el 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Restoring previous PC Firefox data

Hey, swapped PC today, meaning full format and everything new, tried logging in to Firefox but I'd forgotten my password so I reset it, does that mean everything saved o… (funda kabanzi)

Hey,

swapped PC today, meaning full format and everything new, tried logging in to Firefox but I'd forgotten my password so I reset it, does that mean everything saved on my account got reset?

Could I somehow verify my identity as the same user and get everything I had going on my Firefox account on a different PC back?

Asked by rain2erik 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Running Firefox 113.0.1 no streaming service will work, telling me to update

Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the curren… (funda kabanzi)

Nextflix, Hulu and Amazon Prime all say "Need to update Firefox in order to stream this, go to setting, help and update. I do all that, Firefox says im running the current version, but still unable to get any streaming platform to work. Tried Firefox save move, issue persists. Tried Chrome, works fine, no issues. So it's a firefox issue.

Asked by crletizia 1 unyaka odlule

Last reply by AzZA 1 unyaka odlule

  • Okugcinwe kunqolobane

Bold font

After second to last update Firefox doesn't show bold fonts on my website. In Chrome everything is ok. This issue shows on diffrent computers and diffrent windows version… (funda kabanzi)

After second to last update Firefox doesn't show bold fonts on my website. In Chrome everything is ok. This issue shows on diffrent computers and diffrent windows version. How to fix it?

Asked by liquorice90 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

AMO review changes to high impact extensions

Hi! Our extensions are being uploaded manually - meaning they are signed by Mozilla, and the .xpi files are downloaded from the Developer Hub and distributed to our audi… (funda kabanzi)

Hi!

Our extensions are being uploaded manually - meaning they are signed by Mozilla, and the .xpi files are downloaded from the Developer Hub and distributed to our audience by our deployment processes. Following the recent update on the AMO review process: "All extension submissions with a significantly large number of users are now subject to human review by the add-ons review team before approval" - We wanted to know how it may impact our deployment process as now it is subject to human review

Thank you!

Asked by admin383 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Automatically zoom to screen width in smaller Windows

I have a slim window of firefox opend on the side when working on e.g. OneNote. The problem lies within the zoom of firefox, wich causes half of the page not to be visab… (funda kabanzi)

I have a slim window of firefox opend on the side when working on e.g. OneNote. The problem lies within the zoom of firefox, wich causes half of the page not to be visable. Is there a feature to rezise pages to fit the width of the window (or a practical command using .css files)? And preferably only if the window is too small, if it is to big, it shouldn't zoom in.

Thanks in advance!

Asked by acc-t 12 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

FF won't work with Chase website

All of a sudden I can't open the Chase bank website on Firefox. It works fine on Edge. Please fix this. I have had other issues with you browser and certain websites. I l… (funda kabanzi)

All of a sudden I can't open the Chase bank website on Firefox. It works fine on Edge. Please fix this. I have had other issues with you browser and certain websites. I like Firefox, but this has become a widespread problem. I wish you would fix your issues. I also have a problem with the DailyWire site.

Asked by thebunnybears 12 izinyanga ezidlule

Last reply by cor-el 12 izinyanga ezidlule