Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

saving passwords and not requiring a secondary login

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses… (funda kabanzi)

To open one of my email addresses always requires a secondary security key to be entered from my android phone after I enter my password. None of my other email addresses requires this. How do I delete that nuisance secondary requirement?

Also, how can my passwords for each email address be saved so I dont have to enter passwords every time I want to open an email? They were saved in the past but something has changed so now they are not saved. I have gone thru the saving passwords info instructions but still they are not being saved. Why not and how do I fix?

Thanks, Doug Merrill

Asked by dougmerrill41 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Healthcare website "Sign In" option is stuck at loading

As of April 5, 2023, I have not been able to access my healthcare account on Kaiser Permanente through my PC. The only change I remembered doing was installing the add-on… (funda kabanzi)

As of April 5, 2023, I have not been able to access my healthcare account on Kaiser Permanente through my PC. The only change I remembered doing was installing the add-on "Dark Reader" the previous night. Then on April 5, 2023 when I tried to sign on to KP by clicking the "Sign In" hyperlink on the home page, the sign in prompt or web script/page never loads; it just gets stuck with the "Loading" text and spinning wheel in the middle of the screen "https://healthy.kaiserpermanente.org/consumer-sign-on".

I found a similar issue on Mozilla Support and followed many of the troubleshooting guides and solutions, but to no avail. Here are the things I did per this link "https://support.mozilla.org/en-US/questions/1199184" and other guides:

   -Updated video card
   -Fire Fox Safe mode
   -Disabled, removed add-on extensions, disabled hardware acceleration, disabled java script, default themes
   -Restored Fire Fox
   -Disabled VPN

I accessed the same healthcare website on Google Chrome and Microsoft Edge on the same PC, and it successfully loaded the "Sign In" screen. I also logged into two additional laptops and installed Fire Fox brand new got the same negative results.

I was able to successfully get to the "sign in" page using IOS (iphone) Fire Fox app. So, at this point I figured it might just be a Windows Fire Fox problem for this specific website.

Please see if you can also replicate this issue, or offer any other solution ideas. I've attached two pictures; one is the stuck on loading, and the other is the sign in page that should have loaded. Thanks.

Asked by jarvan44 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Accidentally saved my checking account info to Firefox

I was paying a bill and at the end there was a pop up from Firefox to save the payment method. I clicked the wrong box and it was saved. I would like to reverse that erro… (funda kabanzi)

I was paying a bill and at the end there was a pop up from Firefox to save the payment method. I clicked the wrong box and it was saved. I would like to reverse that error. I don't know where to find it to delete my choice. It was my bank account information that I use to pay bills on line. Thanks in advance for your help. Sue Ellen Knutson [email address]

Asked by sueellen916 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Subtitles on Youtube Not Working

I've been having an issue with Youtube lately where whenever I'm logged into my Youtube account and have subtitles on, it won't ever show them. I haven't changed these se… (funda kabanzi)

I've been having an issue with Youtube lately where whenever I'm logged into my Youtube account and have subtitles on, it won't ever show them. I haven't changed these settings at all recently, so I'm not sure what's causing it. For some reason, this is a non-issue when I'm logged out of my account as the subtitles automatically work when I'm not signed in. So I know it isn't an issue of there being no subtitles option for the videos I'm watching.

Is there some way to fix this?

Asked by H.B 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Stop extension shortcut from resetting upon reloading

There's an add-on that I often need to change one of its settings. Luckily I can assign an extension shortcut to it and it works great. However every-time I reload Firefo… (funda kabanzi)

There's an add-on that I often need to change one of its settings. Luckily I can assign an extension shortcut to it and it works great. However every-time I reload Firefox, that extension shortcut is reset so I need to assign it again. How do I stop that?

I'd prefer if the issue was dealt generally, but if specifics are needed it's about Stylus 1.5.30 on Firefox 111.0.1.

Thank you kindly for your assistance

Asked by DynV 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't find Firefox 12-51/52ESR to be able to view my older Dlink cameras

According to the DLink chart, to view the older cameras, in other words 1 generation portal for type L cameras. 2nd generation portal I can view my LH type cameras clearl… (funda kabanzi)

According to the DLink chart, to view the older cameras, in other words 1 generation portal for type L cameras. 2nd generation portal I can view my LH type cameras clearly.Which product should I select? I am using a dell laptop with windows 11. 500GB drive so plenty of space to operate.

Asked by mpierce79 1 unyaka odlule

Last reply by James 1 unyaka odlule

  • Okugcinwe kunqolobane

Google Search Layout Confirmation

Hello. When performing a Google search in FF 'and' in Opera, the following is what I see: The name of the website with the website link below it (and a colored website … (funda kabanzi)

Hello.

When performing a Google search in FF 'and' in Opera, the following is what I see:

The name of the website with the website link below it (and a colored website icon on the left side).

This would 'appear' to be a new layout since, even after clearing cookies, refreshing the page, closing the browser, and rebooting the computer, the issue persists

Q: Are other FF users seeing the same layout when performing a Google search (If not, what is the layout?).

A:

Q. Is there a way to 'revert' back to the original layout?

A:

Asked by Buddy2014 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I edit online PDF document in the Firefox browser?

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to… (funda kabanzi)

When I opened my Browser this morning (15 March 2023), I saw a message that I could edit PDF documents directly with Mozilla. There was a suggestion (button, I think) to try it. I did. There was a sample letter. On the letter in light gray were comments like "Use the [I-bar} to write here" and "Use the [paint brush] to...." I have no idea where these icons are. Their pictures on the screen where the suggestions are given are not interactive.

Asked by Oneota 1 unyaka odlule

Last reply by Demozilla 1 unyaka odlule

  • Okugcinwe kunqolobane

customize toolbar with Add-on icon

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for … (funda kabanzi)

How do I add the icon for an add-on which is not shown when I click on "customize toolbar"? When I click customize toolbar the result does not show any of the icons for add-ons/extensions.

Asked by Michael M. 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox browser hangs on graphics when Gdata AV program is running.

Hi all, Firefox browser hangs on page graphics when GData AV program is running. This is becoming a persistent and annoying issue. I disabled the several add-ons one by… (funda kabanzi)

Hi all,

Firefox browser hangs on page graphics when GData AV program is running. This is becoming a persistent and annoying issue. I disabled the several add-ons one by one, and narrowed it down to the GData AV program. This also affects trying to log out of gmail where the hang is perfect. Disabling GData this, and warm reset everything then works fine. The problems don´t occur with GChrome.

How can one be sure which embedded program is actually causing the problem as all work and interface together ?

rich

Asked by rJ 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Is there a way to get a deleted auto-complete address *back*?

Hello! So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't… (funda kabanzi)

Hello!

So a while back I deleted (shift-delete or ctrl-delete, whichever it is) an auto-complete address from preferences. Turns out I kinda need it back and I shouldn't have deleted it... Is there a way to get that address back into the auto-complete list? I've tried adding it as a bookmark, but that didn't seem to help. Ideas? Or is it gone forever..

Thanks! J

Asked by mistrowl 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with removing "other Bookmarks

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing … (funda kabanzi)

I am trying to remove the "Other Bookmarks" folder from Firefox 111 on a Windows 10 PC. I have tried the fix from a couple of years back, using about:config and changing the entry from true to false. The item is still flagged as false but, despite restarting Firefox and then Window, the folder is still showing. How do I get rid of this, for me at least, unnecessary folder?

Asked by leslie.coxwell 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Help requests via Adobe Community selection

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203 … (funda kabanzi)

So, whenever I select an Adobe Community/Forum help link, like this: https://community.adobe.com/t5/indesign-discussions/how-to-set-default-font-in-indesign/m-p/11092203

The web page "blinks" the requested Adobe destination page - but then provides an error page (see page-clip image attached here) and no destination result. It does not require login - I should be able to see the topic in the Adobe Community (HelpX) page.

But either Adobe or Firefox is preventing me from seeing the page. Please advise. Firefox is my default browser. When I copy link and paste-and-go in Chrome, it works as expected - I see the page.

Asked by Steve Firefox 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Cleared passwords and cache, but website still Remembers my username and password

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I trie… (funda kabanzi)

I have cleared my cache and cookies, I also checked my passwords and logins and nothing was in there. I closed the browser and reopen it to go on the same website. I tried to sign in and my information is still there as an autofill. How can I wipe everything?

Asked by JustUrAvgFellow 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I can't drag a downloaded file from Firefox to my desktop on a mac

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and noth… (funda kabanzi)

I can't drag a downloaded file from Firefox to my desktop on a mac. It used to work and now it doesn't. I've searched and searched and searched to find an answer and nothing has resulted in fixing the problem. I don't seem to have any add ons installed that I can see of unless they are hiding somewhere.

Asked by cara.moretti 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Your latest update has rendered many sites unreachable

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my def… (funda kabanzi)

Congratulations your browser is useless thanks to your latest update. I am unable to open numerous sites that EDGE, Chrome and Opera open without issue. Firefox is my default browser. I'm about to switch to something else permanently because you've made it a total pain in the ass to use.


FIX IT!!!!!

Asked by machinemessiah77 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Getting a list of saved logins

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox… (funda kabanzi)

Firefox is my default browser. I am sure that I have literally dozens of site logins that use my primary email address as the ID or as a recovery email (including Firefox itself). I now want to use a different email address (gmail or something more generic), since there's a slight possibility that my current email provider may not exist in the future. Is there a way to get Firefox to give me a complete list of all website logins that use this specific email address? (I don't care about passwords, I just need to know which sites I have to change.)

Asked by cmills31 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

2 firefox browsers are on pc

Dear Reader: HELLLLLLLP! I loaded Firefox yesterday using Firefox Installer.exe The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Fi… (funda kabanzi)

Dear Reader:

HELLLLLLLP!

I loaded Firefox yesterday using Firefox Installer.exe

The installer loaded to my laptop with Desktop Icon Target "C:\Program Files\Mozilla Firefox\firefox.exe" This has my bookmarks and personalizations, and is synched with the Firefox on my Tower computer in another room

Now my laptop has another Destop Icon Target "C:\Users\FEDER\AppData\Local\Mozilla Firefox\firefox.exe" This firefox browser is new and has none of my bookmarks and personalzations. It is not synched.

My Apps shows only 1 Firefox installed, and it will not uninstall.

How do I remove both of these firefox browsers, remove firefox from Installed apps, so I can load a clean version?

This is frustrating.

Asked by John&Mary F 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule