Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

The WidevineCdm plugin has crashed

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account… (funda kabanzi)

I'm not able to any DRM content on my Firefox. It's playing properly on Chrome as well as Prime Video apps on my Windows. I tried submitting crash reports from my account.

I tried reading Get help section, but most of the doubts were on MacOS.

Windows specification Edition Windows 11 Pro Version 22H2 Installed on ‎29/‎9/‎2022 OS build 22621.1105 Experience Windows Feature Experience Pack 1000.22638.1000.0

It has been happening with the latest update for last 1 month. It was working earlier as expected.

I'm using Firefox Version 109.0.1 (64-bit)

I've already tried reinstalling Firefox on my Windows, but It didn't work.

Asked by kapil kumar 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

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Access denied

In recent days, including today, using my desktop Dell when I try to access the Lowe's website this message appears. Access Denied You don't have permission to access "h… (funda kabanzi)

In recent days, including today, using my desktop Dell when I try to access the Lowe's website this message appears.

Access Denied You don't have permission to access "http://www.lowes.com/" on this server. Reference #18.344f7268.1675887649.527542f

If I try on IE,  MS Edge or my iPhone it opens as normal. I tried numerous other sites and they all opened. So it seems to be a Firefox / Lowe's issue.

Thank you

Asked by o.dubhlaoich 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox icon dissapears from taskbar every time the app is updated

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then afte… (funda kabanzi)

Pretty much the title. On the first launch after update, the firefox logo on my taskbar turns into a blank page icon (with the top right corner folded down) and then after I close the program there is no icon for it on my taskbar.

It only takes a few seconds to add it back to the taskbar, but it's been happening for a few months now, and with these frequent updates it's gotten pretty frustrating.

Asked by heegagugerk 1 unyaka odlule

Last reply by 2MuchC0f33 1 unyaka odlule

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I can not remove a extension.

I can not remove the extension! I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even whe… (funda kabanzi)

I can not remove the extension!

I have noticed for some time now that I have an extension in my Firefox extensions that has no name and keeps installing itself, even when I try to uninstall it through the Firefox folder. The extension causes that in my search suggestions when I enter something always other websites come to the surface, or the actually suggested by firefox sites slide down. Some yahoo and amazon sites come up on my search results.

Asked by maikmadej99 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Passwords disappeared after clicking "Refresh" button this morning

I clicked the "Refresh Firefox" button this morning and now all of the passwords on my desktop browser are gone. They are still available in the mobile browser. What happ… (funda kabanzi)

I clicked the "Refresh Firefox" button this morning and now all of the passwords on my desktop browser are gone. They are still available in the mobile browser. What happened? How do I get them back. Using SYNC did nothing.

Asked by stevestrem 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox 109.0.dmg file

Hi, do I need to keep a file called Firefox 109.0.dmg in order to use firefox on my macbook? This is my first time using a macbook and also downloading firefox for the fi… (funda kabanzi)

Hi, do I need to keep a file called Firefox 109.0.dmg in order to use firefox on my macbook? This is my first time using a macbook and also downloading firefox for the first time. I've always used school computers/work computers that already have it downloaded. I'm pretty new to all of this. Thank you!

Asked by robertsmartika705 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Permanently disable Firefox's own print preview on macOS.

How can I permanently disable the Firefos own print preview in MacOS Ventura. For me and my customers the Firefox own print preview is a real imposition and not acceptabl… (funda kabanzi)

How can I permanently disable the Firefos own print preview in MacOS Ventura. For me and my customers the Firefox own print preview is a real imposition and not acceptable for MacOS users.

Some big customers have banned Firefox from their iMac's for this reason.

Furthermore, since MacOS Ventura, Firefox does not send any print preview images to the MacOS printer preview.

There must be a setting, it can't be that Mozilla dictates to the MacOS users which MacOS Apps may be used or not.


Original question: Original Frage: Wie kann ich die eigene Firefos-Druckvorschau bei MacOS Ventura dauerhaft ausschalten. Für mich und meine Kunden ist die Firefox eigene Druckvorschau eine echte Zumutung und nicht akzeptierbar für MacOS Nutzer.

Einige große Kunden haben den Firefox aus diesem Grund von ihren iMac´s verbannt.

Des weiteren werden seit MacOS Ventura vom Firefox keinerlei Druck-Vorschau-Bilder, an den MacOS eigenen Drucker-Vorschau gesannt.

Es muss doch eine Einstellung geben, es kann doch nicht sein, das Mozilla den MacOS Benutzern vorschreibt welche MacOS Apps benutzt werden dürfen oder nicht.

Asked by clemens9 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Mozilla Password

My computer died, I purchased a new one. I can't remember the password for mozilla. I reset it and everything is gone, bookmarks passwords, all of it. Is there a way to g… (funda kabanzi)

My computer died, I purchased a new one. I can't remember the password for mozilla. I reset it and everything is gone, bookmarks passwords, all of it. Is there a way to get any of it back?

If not, why not? Why wouldn't there be a phone number to verify ID and reset the password? Why wouldn't there be another option besides zeroing everything out? There has to be a better process than this.

Asked by corynewton78 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Prevent Shutdown after editing/changing PDF

I use the built in PDF viewer to open PDF Files. It has the function to add text. However I oftentimes forget to save the PDF after adding text. In other Programs (such a… (funda kabanzi)

I use the built in PDF viewer to open PDF Files. It has the function to add text. However I oftentimes forget to save the PDF after adding text. In other Programs (such as Microsoft Word, Notepad etc.) it prevents the shutdown on Windows when I have unsaved changes by showing a window which apps prevent a shotdown. Is it possible to achieve the same when forgetting to save changes made to pdf's in firefox? Or is there even a way to autosave PDFs after changing them?

Asked by czw 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

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Random text corruption only on external monitor resolved with driver update

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters. At first I thought my exte… (funda kabanzi)

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters.

At first I thought my external monitor developed bad pixels, but I discovered that the problem only occurred on Firefox (109.0.1): No other browser (Chrome, Edge, Brave, Opera) showed the issue. Also, the problem only showed on my external monitors: it disappeared when I moved the browser window to my laptop screen.

I first noticed it only on letter "t" in the google search bar: I tested every other letter and none showed the same problem. In a continuous line of repeating "t" letters, the corruption occurred in a repeating pattern, only corrupting letters in position 7, 9, 16, 18, 20. But then I noticed elsewhere on the page I a random letter "a' was sometimes affected.

My NVIDIA studio driver needed updating (to 528.24), so I did that and the problem seems to have resolved. Very strange.

Asked by robgazy 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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browser isn't autocompliting passwords

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it … (funda kabanzi)

When I go to a website my username is automaticaly typed in, but my password isn't. And every time I log in it asks me to save the password and i click on 'allow' but it never seems to save it. When I go to saved login data it says that 'no synchronized login data' even though everything is checked correctly in the settings and it works just fine on other devices with this firefox account logged on. How do I fix this?

Asked by natapc 1 unyaka odlule

Last reply by techguy150 1 unyaka odlule

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Have a backup of sessionstore.jsonlz4 but cant get firefox to use it

So Amazon audible popped up a firefox session with a talking book after I shutdown. So firefox saved this session to restore next time. I shut down firefox while I: 1. … (funda kabanzi)

So Amazon audible popped up a firefox session with a talking book after I shutdown. So firefox saved this session to restore next time.

I shut down firefox while I:

1. I understand the file sessionstore.jsonlz4 in session store is a backup of the old tabs. So I saved it

2. I then copied it to the sessionstore folder under the profile. (I only have one folder under the profile folder so it must be the correct target). As a precaution, I also copied the file and renamed it previous.jsonlz4 and recovery.jsonlz4

But I cant get firefox to load it. Firefox stubbornly loads the tabs i just used and then creates new files called previous.jsonlz4 and recovery.jsonlz4 which overwrites my backed up files

So my question is how do I make firefox use the backup file I saved?

TIA/gary

Asked by stamp2 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Firefox extremely slow when loading videos. Included firefox profiler report in post.

Hello, whenever I visit websites with embedded videos Firefox is loading the website extremely slowly. I have tried using safe/troubleshoot mode, but that did not fix the… (funda kabanzi)

Hello, whenever I visit websites with embedded videos Firefox is loading the website extremely slowly. I have tried using safe/troubleshoot mode, but that did not fix the issue. Here is a link to my firefox profile report: https://share.firefox.dev/3lsJaxm

Asked by vunvnn 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Saving Google Account Info

Good morning, I have a question regarding my google accounts. When I log into my email, the browser never leaves me logged in and never remembers my laptop. I always h… (funda kabanzi)

Good morning,

I have a question regarding my google accounts.

When I log into my email, the browser never leaves me logged in and never remembers my laptop. I always have to confirm over with my phone that it is me and that only started when I began using Firefox as my default browser.

How can I change the settings within Firefox to keep my info saved, so I do not always have to confirm over my phone?

Thank you!

Asked by newnam.jackie 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Firefox hangs up

If I have to go more than 2 steps into a web site, example accessing my propane account, Firefox hangs up and I need to use a different browser to access my account. This… (funda kabanzi)

If I have to go more than 2 steps into a web site, example accessing my propane account, Firefox hangs up and I need to use a different browser to access my account. This happened with ChatGPT, when I got to the log in page Firefox hung up, I used the CCleaner browser to get into the website. I'm guessing I have something setup in the security settings of Firefox that's blocking me.

Asked by Henry Barrett 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Why does Firefox refuse to add an Amazon link to the start page like it does with other web sites?

Why does Firefox not add the Amazon link (ie shortcut/bookmark) like it does with other websites? When I hit new tab, and Firefox gives me a page with previously visited… (funda kabanzi)

Why does Firefox not add the Amazon link (ie shortcut/bookmark) like it does with other websites? When I hit new tab, and Firefox gives me a page with previously visited sites, but never Amazon. I have redone my places.sqlite file, and all the bookmarks disappeared, and then I visit Amazon a few times, then I come here. Guess what? When I look, I see the history for support.Mozilla (ONE VISIT) - but NOT Amazon which I have visited NUMEROUS times today? I can also type it in the address bar and it WILL NOT show up afterwards in the drop down suggestions like other sites do. I can see the tiny search icon ("This time, search with") for Amazon show up, but nothing else. And I just want a link to access my orders, not a search link. Thanks

Asked by gfyfe1973 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

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When i log into my bank and after I enter myt userid and password, I get:

After entering my userid and password, my bnak responds with: We don't recognize this device It looks like you're using a new device, or you changed its settings. Befor… (funda kabanzi)

After entering my userid and password, my bnak responds with:

We don't recognize this device

It looks like you're using a new device, or you changed its settings. Before you sign in, we need to confirm it's you.

This happens on many sites. How do I stop it?

Asked by Fred Stout 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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Firefox updates even though updates are disabled

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disabl… (funda kabanzi)

I am running Linux Mint 20.3 Cinnamon. When installed through the Mint Software Manager, Firefox comes with the DisableAppUpdates policy enabled, which is meant to disable automatic updates. This suits me just fine, as I prefer to update Firefox manually as new versions are released rather than have them pushed on me. However, I've found that Firefox does update automatically. In fact, because of the policy, I am unable to prevent it from updating automatically. As you can see in the included screenshots, I am running the most recent version of Firefox (released today), despite updates being ostensibly disabled. I cannot find a way to disable the policy or prevent the automatic updates.

Why is this happening, and how can I stop it?

Asked by sketchguess6218 1 unyaka odlule

Last reply by James 1 unyaka odlule