Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (funda kabanzi)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Norton Password manager

I had Norton password manager in Firefox. I have now installed a new norton 360 and the password manager does not work. It shows as being installed but it will not operat… (funda kabanzi)

I had Norton password manager in Firefox. I have now installed a new norton 360 and the password manager does not work. It shows as being installed but it will not operate, only on Chrome browser. How do I activate this?

Asked by edroath 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (funda kabanzi)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Temporary history - Is it possible to stop storing old history automatically?

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved.… (funda kabanzi)

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved. Is there a way to set it for example to stop storing history that is over 3 months old?

Asked by Yellow 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Installing google play store app on a dell windows 10 computer

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so … (funda kabanzi)

12/23/22 After trying for a week to install your mozilla software (thinking this would help to install google play store apps) on my Dell windows pc - it never worked so I requested a refund. I still need assistance in using the firefox browser to install a google play store app specifically the LaView app. Would appreciate your assistance. Henry Mazik

Asked by hmazik 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Can No Longer Copy and Paste in Outlook Email When Using Firefox Browser

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using F… (funda kabanzi)

As of a few weeks ago, I can no longer copy and paste when using Outlook for emails with Firefox as the browser. I have no issues if I use the MSN browser. When using Firefox, I can copy and paste in the subject line but not the body of the text. This is a real pain! I had no issues until a few weeks ago. If I try to copy and paste, I am able to copy but when I right click I no longer get a "paste" option. I now have an emoji option in its place. What's up with that?! I am using Windows 11 as the operating system on a Dell computer. Thanks in advance!

Asked by pnewman1234 1 unyaka odlule

Last reply by Cleveland Muse 11 izinyanga ezidlule

  • Okugcinwe kunqolobane

Passwords won't auto-fill

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox. I've tried everything. Re-inst… (funda kabanzi)

My passwords won't auto-fill. The selection for "Ask to save logins and passwords for websites" is unchecked every time I restart Firefox.

I've tried everything. Re-installing, refreshing, removed all of my plug-ins, etc. I'm not in private mode either.

This is really disappointing. I don't want to switch to another browser.

Asked by jvallone 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

YouTube will not stay signed in.

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up. … (funda kabanzi)

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

and whatever else you want.

This is not working I have also disabled all extensions and am still having this issue. It is only with YouTube no other site does this to me.

Asked by bryan.price95 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

HTTP 500 when signing in from Firefox (Chrome works fine)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below: 500 Error Oh dear, something went wrong there. We've bee… (funda kabanzi)

Only able to sign in with Chrome :-( Firefox 108.0.1 Mozilla Firefox for Fedora gives 500 error. See below:

500 Error Oh dear, something went wrong there. We've been notified and will get working on a fix.

n@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13512 diff@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:13673 getLoad@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:16126 getAllData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:24310 getFilteredData@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:25652 flush@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:23291 logEvent@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:26424 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:27200 logView@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:1:37891 showView/</<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/app.bundle.en_US.js:9:111026 invoke@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:6401 run@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:1809 R/<@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:99:2761 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:7019 runTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:2424 m@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:9056 invokeTask@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:84:8124 p@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:743 d@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1058 _@https://accounts-static.cdn.mozilla.net/bundle-4f438d13259e05054dc032d5caa7e8c2fffaced7/appDependencies.bundle.js:115:1357 </p>

Asked by redhermes 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

why can't i open a new tab in non private mode

Folks, my basic settings are "always use private browsing mode". I occasionally run into sites that don't allow this. I see there is the keystroke support for the ab… (funda kabanzi)

Folks, my basic settings are "always use private browsing mode". I occasionally run into sites that don't allow this. I see there is the keystroke support for the ability to open a new tab in private mode. Can you develop one to open a tab in non private mode ?? it's a major pain to have to change the main private browsing mode setting to off, use the site that demands it off, then change it back afterwards.

Thanks,

  Tony

Asked by thahn 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't hear audios from youtube videos

It happened today, my Firefox browser is unable to play audio from YouTube, i have checked everything from checking to my external hardware settings , drivers everything … (funda kabanzi)

It happened today, my Firefox browser is unable to play audio from YouTube, i have checked everything from checking to my external hardware settings , drivers everything is okey, i can play videos in other browsers with audio but in Firefox i can't hear audio. Can anyone help me with this kind of unusual problem.

Asked by mr.x.kst 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Video Playback Is Slow To Start or Won't Start At All

Recently anytime I've tried watching videos on Youtube or Twitter on my desktop PC I've been having issues. On Youtube, It takes about 5 seconds to start a video (includi… (funda kabanzi)

Recently anytime I've tried watching videos on Youtube or Twitter on my desktop PC I've been having issues. On Youtube, It takes about 5 seconds to start a video (including ads), 5 seconds to load up a place I skipped to in the video even if it's loaded, and if I go to the start of the video sometimes it won't even try playing. On Twitter, videos are hit or miss, most won't play, and others will autoplay but will stop working if you pause or skip. Tumblr and TikTok work fine.

I've tried running a private tab (disabling extensions) and still have issues, I've tried turning off hardware acceleration, clearing data, and even reinstalling Firefox. I tried both Twitter and Youtube on Chrome and video playback worked just as well as Firefox used to. I also updated my video card driver to see if it'd help without luck. I have great internet that I haven't had recent issues with either to cause loading problems.

I hope to find a solution soon, I haven't found anyone else sharing this issue yet, but that I've found, it's Firefox. If there's any additional information that'd be helpful that I can get I can try getting it.

Asked by brando9g 1 unyaka odlule

Last reply by RachelGomez161999 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks issue

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, … (funda kabanzi)

I am trying to edit my bookmarks, deleting those no longer needed, etc. However, I now have several versions in my bookmark folders, an up to date one, an original one, and an in-between one. They seem to show up randomly. Why is this happening? If I delete or edit a bookmark, can't it stay edited or deleted?

Asked by andy1608 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Total WebShield extension issue

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShiel… (funda kabanzi)

I d/l Total AV and added Total WebShield & Total Adblock as extensions to my browser. Now when I open Firefox, it won't open in full screen. If I disable the WebShield, it opens full screen. Are there compatibility issues? Can you advise on how to fix it? It's very annoying.

Asked by maxima_2006 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to access Amazon.com

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access Amazon.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR… (funda kabanzi)

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access Amazon.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR"

Asked by longstreet1 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

xfinity streaming stopped working

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to ge… (funda kabanzi)

Xfinity streaming stopped working after the last firefox update. It's definitely firefox as it works on microsoft browser. I use the firefox brower and would like to get the streaming working again so I don't have to switch browsers.

Asked by kshusterma 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule