Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Sync not syncing

Had to reinstall windows, so of course I backup everything except for one thing. Should not be a biggy since it gets stored and synced. Except when the syncing isnt work… (funda kabanzi)

Had to reinstall windows, so of course I backup everything except for one thing. Should not be a biggy since it gets stored and synced. Except when the syncing isnt working no matter what fixes you try. I disabled eset, grabbed an even older profile from a older backup try see if it was due to the profile. still nothing. Suggested and tried: Creating a bookmark and removing. Creating a new profile and loging in to sync there. adding an addon something in about:config to force everything syncing resetting browser troubleshoot mode rebooting pc

Every fix I have tried. I don't get why I cannot just see what sync is doing instead of a spinning icon perhaps a segment on the settings menu of sync since you made a segment for that anyways. I feel stupid for forgetting to copy my profile but firefox is stupid for not being able to have it just simply download the freaking profile. Like I get software sometimes messes up for random reasons. But if only there was then an backup option to download my profile as it is loose from the settings segment. As if its so hard to download a 200~mb profile (I assume since my old profile was around that). I know it can take long to download from what I read but I let it run for over an hour and nothing.

Honestly I am livid that there is no option now to sync my account and that I can get no feedback other than a log that is just mostly gibberish for the average user. why can't I just see error reading from server or corrupt profile cannot download or w.e or downloading xxxxxx file @5% 0.00001kbps.

I get sync isn't meant to be a cloud storage system but in the past it always worked when I forgot the profile backup and if it didn't I was able to fix it back then somehow. I hope someone can help resolve this so I don't loose everything.

Asked by FROG 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Save Video and Audio as mp4 file using Firefox

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and instal… (funda kabanzi)

I contributed (paid) for the extension to capture streaming browser screen and audio to .mp4 which worked very well until my PC crashed so I had to re-download and install Firefox - now I can't capture streaming browser screen and audio to .mp4. How do I get that capability back? Thank you!

Asked by Ray 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Hacked by porn hacker

Has anyone reported having their Firefox session taken over by an explicit porn movie? This happened to me on 1/13/2023. When I tried to see where I could stop the film… (funda kabanzi)

Has anyone reported having their Firefox session taken over by an explicit porn movie? This happened to me on 1/13/2023. When I tried to see where I could stop the film, my pc camera took a picture of me. I did manage to get the movie to stop and I cleared my history and cache. I was running a bridge game and this caused quite a problem. I see this kind of hacking is going on. Help!

Asked by mam2510 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

Security

Try logging onto bankofstocton.com. Using Firefox you get a 403 - Forbidden: Access is denied error. It works fine with other browsers. … (funda kabanzi)

Try logging onto bankofstocton.com. Using Firefox you get a 403 - Forbidden: Access is denied error. It works fine with other browsers.

Asked by moses6 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Collections

Why doesn't Firefox Browser have collections? I have both Firefox in Beta and Firefox Browser on my Android cell phone, but I prefer using Firefox Browser, although I do… (funda kabanzi)

Why doesn't Firefox Browser have collections? I have both Firefox in Beta and Firefox Browser on my Android cell phone, but I prefer using Firefox Browser, although I do like the collections feature from Firefox in Beta.

Does anyone know the reason?

Thanks, Marianne

Asked by WinterSnowflake1037 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Two-Factor Authentication

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortun… (funda kabanzi)

Hi I have a very big problem, I emailed several times but did not get an answer I activated a two-step password with the Microsoft Authenticate software, which unfortunately was deleted on my mobile phone. Now the problem is that I didn't save my backup code and now I can't enter my account. What is the solution, what should I do, please help me

Give me the firefox support email so I can talk to them directly for authentication

Asked by HAMI.TMB 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I want to permanently unpin and remove a tab, but the pinned tab keeps reappearing each time I restart Firefox.

I want to permanently unpin and remove a tab, but the pinned tab keeps reappearing each time I restart Firefox. I found this 2013 Mozilla support post (https://support.mo… (funda kabanzi)

I want to permanently unpin and remove a tab, but the pinned tab keeps reappearing each time I restart Firefox. I found this 2013 Mozilla support post (https://support.mozilla.org/en-US/questions/958938) but I don't understand what it means.

Asked by jonkart 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Password Reset

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, … (funda kabanzi)

Is there anyway to reset your password without losing bookmarks and other personal data? My old computer crashed and I don't want to lose all that data. For some reason, my password isn't working.

Asked by subcitywest 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to access Amazon.com

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access Amazon.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR… (funda kabanzi)

Ever since I downloaded Firefox 108.0.1 on Dec 16, I have been unable to access Amazon.com. I get the message "SECURE CONNECTION FAILED ERROR CODE PR-CONNECT-RESET-ERROR"

Asked by longstreet1 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

YouTube will not stay signed in.

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up. … (funda kabanzi)

I cannot figure out what the deal is. Every time I launch Firefox I have to re sign into YouTube. I have tried the following troubleshooting methods after looking it up.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

and whatever else you want.

This is not working I have also disabled all extensions and am still having this issue. It is only with YouTube no other site does this to me.

Asked by bryan.price95 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks recovery

Hi all. I signed in to Firefox on a new computer but can't find my Firefox bookmarks or open tabs that I had on my previous (now dead) computer. Is there a way to recover… (funda kabanzi)

Hi all. I signed in to Firefox on a new computer but can't find my Firefox bookmarks or open tabs that I had on my previous (now dead) computer. Is there a way to recover them? Thank you!

Asked by mike587 1 unyaka odlule

Last reply by sumanrawat2508 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox fonts are blotchy and unclear

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109. The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1… (funda kabanzi)

Hi, I just bought a new Windows 11 Ideapad laptop and installed Firefox 109.

The laptop display has a resolution of 2560x1600. My external monitor has a resolution of 1920x1200, so both are 16:10.

If I duplicate displays and just use the external monitor, which is what I have always done, Firefox renders all text as very blotchy, like a printer that is running out of ink.

Edge looks fine on the external monitor. I installed Chrome and it also looks fine.

I have a attached some sample images. I used my phone to take photos of the monitor. I noticed that if I used the Windows Snipping Tool or FF's built-in Take Screenshot that the image was darker and clearer in the selection box than when it's normally displayed.

I read a lot of comments on forums about various setting changes to try in about:config under gfx.font_rendering. Many folks say that has helped them. I tried lots of those setting changes, but none of them helped.

Also in those forums some folks said there was a change in rendering from FF 108 to 109, so I installed FF 108 but it looks no better.

Since I normally just use the external monitor, when I looked at the laptop, I suddenly noticed that Firefox on the laptop display looks fine.

Some online searching suggests using "Extend Display" in Windows if the laptop and external monitor resolutions do not match. I tried that and then Firefox looks fine on the external monitor. The laptop senses the different resolutions, it seems, and changes something that helps Firefox.

I prefer just using the external monitor. Duplicating the display is an option, though not my first choice. My other options are: Buy a new monitor with 2560x1600 resolution, except that I just bought this monitor recently so that's wasted money. Return the laptop since I've only had it 2 days and get one with a 1920x1200 display. I had considered one of those, but it was more expensive and opted for this one.

I'm trying to understand why this would only affect Firefox and not Edge or Chrome. Are there any ideas on that and if there is a way to remedy it?

Thanks, Ross

Asked by rd4web 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Airbnb - Network error (connection): NetworkError when attempting to fetch resource.

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox? … (funda kabanzi)

Lately I cannot explore Airbnb, I get "Network error (connection): NetworkError when attempting to fetch resource.". No problem with Edge. Should I forget about Firefox?

Asked by vtrcka 1 unyaka odlule

Last reply by angerm 1 unyaka odlule

  • Okugcinwe kunqolobane

access to gmail

this message is constantly preventing me from entering my g-mail site Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not … (funda kabanzi)

this message is constantly preventing me from entering my g-mail site

Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to myaccount.google.com because this website requires a secure connection. What can you do about it? myaccount.google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

lease list a step by step process to deal with this issue, thanks

Asked by tempest3236 1 unyaka odlule

Last reply by willjoe24421 1 unyaka odlule

  • Okugcinwe kunqolobane

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (funda kabanzi)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Temporary history - Is it possible to stop storing old history automatically?

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved.… (funda kabanzi)

Is there a way to set firefox to save only history that is a certain time old? If I don't do anything after six months my history from six months ago will still be saved. Is there a way to set it for example to stop storing history that is over 3 months old?

Asked by Yellow 1 unyaka odlule

Last reply by Dropa 1 unyaka odlule

  • Okugcinwe kunqolobane

why can't i open a new tab in non private mode

Folks, my basic settings are "always use private browsing mode". I occasionally run into sites that don't allow this. I see there is the keystroke support for the ab… (funda kabanzi)

Folks, my basic settings are "always use private browsing mode". I occasionally run into sites that don't allow this. I see there is the keystroke support for the ability to open a new tab in private mode. Can you develop one to open a tab in non private mode ?? it's a major pain to have to change the main private browsing mode setting to off, use the site that demands it off, then change it back afterwards.

Thanks,

  Tony

Asked by thahn 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (funda kabanzi)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule