Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Time to say goodbye?

I have used Firefox since forever, was a Netscape user in the past But for about 3 months Firefox simply is no good anymore\ It is more and more sites I can not access … (funda kabanzi)

I have used Firefox since forever, was a Netscape user in the past

But for about 3 months Firefox simply is no good anymore\

It is more and more sites I can not access with Firefox and have to use Edge instead.

Last example, just now

https://www.cibc.com/en/journeys/new-to-canada.html

See screens attached

This is just one example, many other sites simply do not open, or open properly, in Firefox

WHAT IS HAPPENING?

Thank you

Asked by Marcelo 6 izinyanga ezidlule

Last reply by pamclark1 3 izinyanga ezidlule

Restore lost shortcuts

In the recent update to Mozilla, all of my shortcuts disappeared. I had many, and can`t remember them all. Is there any way to restore my shortcuts from what they were … (funda kabanzi)

In the recent update to Mozilla, all of my shortcuts disappeared. I had many, and can`t remember them all. Is there any way to restore my shortcuts from what they were a month ago? If not, I will switch to Edge.

Asked by giantjim 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

downloaded and installed Firefox on new Mac. How do I get an icon on desktop or the dock to start it up?

I downloaded Firefox for my new Mac. I see a Firefox symbol on my desktop. Clicked and moved the thing to my applications. Can't open Firefox because I have no Icon on … (funda kabanzi)

I downloaded Firefox for my new Mac. I see a Firefox symbol on my desktop. Clicked and moved the thing to my applications.

Can't open Firefox because I have no Icon on the desktop or in the Dock. How do I get an Icon?

Asked by mannionsharon 3 izinyanga ezidlule

Last reply by James 3 izinyanga ezidlule

Clearing Cache/cookies

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with t… (funda kabanzi)

Your instructions under "help" say to click on "Firefox" and click on "preferences". When I click on Firefox the menu does NOT have "Preferences" in it. What's up with that?? And how do I clear the cache and cookies?

Asked by 57ws2qwr9w 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule

picture-in-picture

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is ther… (funda kabanzi)

Hello, In old versions of Firefox picture-in-picture mode was "always on top" by default, now "always on top" mus to be enabled every time I pop-out every video. Is there any solution to make picture-in-picture mode "always on top" by default?

Asked by Paata Seturidze 2 izinyanga ezidlule

Last reply by cor-el 2 izinyanga ezidlule

  • Okugcinwe kunqolobane

Restore Tabs

when updating to latest firefox browser, all my tabs are gone. "Restore tabs" is not appearing as an option. 1 - any troubleshooting tips? 2 - does this happen everytim… (funda kabanzi)

when updating to latest firefox browser, all my tabs are gone. "Restore tabs" is not appearing as an option.

1 - any troubleshooting tips? 2 - does this happen everytime when updating firefox?

Asked by yobk 6 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (funda kabanzi)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Asked by Admax 6 izinyanga ezidlule

Last reply by Marty McFly 5 izinyanga ezidlule

  • Okugcinwe kunqolobane

Biometric authorization

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but i… (funda kabanzi)

Hi! I am trying to have a biometric authorization with touch ID on Mac, and it says on the website that the option should pop up when i go to the password settings, but it doesn't, and I don't know how to do it otherwise, or if I should use an extension for example. I find this feature very useful to keep my infos private! Thank you in advance and have a good day!

Asked by yourinaldo 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

I added your add-ons and can no longer access Facebook

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and… (funda kabanzi)

When i updated Firefox just now it offered several recommended security add-ons. I added a few of them. But now I can't access Facebook. I disabled them one at a time and still cannot get in. What do I do now?

Asked by Joe Farrelly 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

qr code not recognized on firefox is recognized on edge

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119… (funda kabanzi)

To identify myself I had to scan a qr code on a website using my phone. This used to work in firefox but it doesn't anymore. It still works in edge. I'm using firefox 119.0.1 x64 on windows 11 home 22H2. How can I fix this?

Asked by KDAM71 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

This network is blocked due to unaddressed abuse complaints about malicious behavior.

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page This network is blocked due to unaddressed abus… (funda kabanzi)

When I search something in the adress bar I get the following screen when opening google (see screenshot) About this page

This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network.

IP address: my ip adress Time: 2023-11-23T08:27:55Z URL: https://www.google.com/

and a CAPTHA, when I solve the CAPTHA I can use google like normal but when I restard my pc or open a new (private) window I have to do it again and its really anoying to do it every time, can someone help? thanks in advance

Asked by thdegroote18 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 1 inyanga edlule

Opening .pdf

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliatio… (funda kabanzi)

Thanks guys for screwing up my day with your latest update. I used to be able to download a .pdf and opening it in my ,pdf reader. I NEED to do this for tax reconciliation purposes. Now your crappy program has decided to open .pdfs in itself and I cant get a downloaded copy any more. What the hell was the programmer thinking? Yes I have gone to Applications and checked that it is set to my .pdf reader. Please fix this before I get fined by the tax office.

Asked by cemax12001 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 izinyanga ezidlule

synch not working AT ALL

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync come… (funda kabanzi)

i had to rebuild my laptop computer and set up firefox on it, set up/turned on sync and the browser does NOT match the broswer srttings on the desktop where the sync comes from. bookmarked weblink icons only show up when a new tab is opened and vanish once a website is opened, icons for bookmarked weblinks on the bookmarks bar are generic wireframe globe-like-icons only, the custom firefox colour setup i struggled to create over the course of several weeks does not appear at all, nor does the dark theme. how then do i get this to -really- syc???

Asked by Aurore de Blois 4 izinyanga ezidlule

Last reply by jonzn4SUSE 4 izinyanga ezidlule