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Default speaker settings do not work correctly in Firefox

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple… (funda kabanzi)

Hello. Our organization is experiencing an issue where sound settings are not carrying over correctly to Firefox. Specifically, this is with speaker settings. In multiple calling platforms (tested in Genesys Cloud and Teams), we are not able to adjust the settings for the speaker that audio plays from. We can adjust the default microphone setting, but not the speaker setting. This is only occurring in Firefox (works fine in Edge and Chrome).

Additionally, we've tried adjusting the default audio settings by going to Windows > Sound settings > App volume and device preferences, and changing the settings specifically for Firefox on this page. This does not work. When we check Teams or Genesys Cloud, it seems like Firefox is just picking any default without a rhyme or reason.

Any assistance would be greatly appreciated.

Asked by gbishop61 1 isonto elidlule

Last reply by zeroknight 1 isonto elidlule

Firefox version 115.10esr

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr … (funda kabanzi)

Comments on YouTube videos are no longer visible after Firefox version 115.10esr update. They do however work on my other computer which also has Firefox but not an esr version since it has a more current version of windows. I tried deleting all cookies and cache, starting in safe mode, disabling ad-blocking on YouTube but nothing worked. I'm thinking of rolling back to the previous update but would rather have this problem fixed.

Asked by Carol Williams 19 amahora adlule

Last reply by jonzn4SUSE 19 amahora adlule

  • Okugcinwe kunqolobane

Javascript

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I… (funda kabanzi)

I had to add Javascript because one of my accounts need Javascript to open. After installing Javascript and allowing for all to be 'true', I still get this message when I try to open a 'show blocked content' in my email.

"The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address."

I never had any problem before installing Javascript. Thanks for any solutions.

Asked by jalnet1 1 unyaka odlule

Last reply by leesambo73 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't get gmail.com email

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown becau… (funda kabanzi)

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by John 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

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Youtube says I'm blocking ads

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm usin… (funda kabanzi)

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm using Firefox Browser 78.15 (64-bit) and info shows it's up to date. My old Safari browser still will work with Youtube, but Foxfire is my go-to browser.

Asked by VJS 6 izinyanga ezidlule

Last reply by cor-el 4 izinyanga ezidlule

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Firefox crashing repeatedly

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists.… (funda kabanzi)

Firefox seems to crash repeatedly and generates no crash reports, just freezes up my pc. It works in troubleshooting mode but even after refreshing, the problem persists. Surprisingly, it will consistently crash if I go to `about:support` (except in troubleshooting mode). Any help would be appreciated!

Asked by Bilal Musani 7 izinyanga ezidlule

Last reply by zeroknight 7 izinyanga ezidlule

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Find Bar

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after del… (funda kabanzi)

Whenever I open the find bar while deleting the phrases and words, it shows the one word highlighted or its phrase highlighted on the find bar whenever I reopen after deleting the phrases and words. I need help for this ?

Asked by rizvi.zainab492 6 izinyanga ezidlule

Last reply by cor-el 1 inyanga edlule

Posting comments

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry … (funda kabanzi)

Firefox will not allow my to post comments on Yahoo. I have no issues with Chrome or Safari. I get the following error message: Your comment failed to publish. Retry

Asked by V G 2 izinyanga ezidlule

Last reply by Muhammad Safdar 1 inyanga edlule

tintack1966@yahoo.co.uk

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to ni… (funda kabanzi)

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this


mr stephen bird

Asked by tintack1966 3 emasontweni adlule

Last reply by ixian 3 emasontweni adlule

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I'm trying to use speech recognition web api in firefox but throws error

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeEr… (funda kabanzi)

Please let me know if speech recognition API is supported in firefox. If yes, provide the steps to configure it without any error. I always get error like Uncaught TypeError: window.SpeechRecognition is not a constructor

Asked by pooja.v.bhat98 1 unyaka odlule

Last reply by SupportGB 1 unyaka odlule

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Help with Firefox crashing on a mac

Every time I try to login to a different page my firefox crashes. bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f82502305… (funda kabanzi)

Every time I try to login to a different page my firefox crashes.

bp-14289935-57f0-449e-8441-e50640230530 5/30/23, 9:46 AM View bp-aace6a49-74af-4676-b0e2-0f8250230530 5/30/23, 9:46 AM View bp-011a67c7-c9f4-402e-9be8-7710d0230530 5/30/23, 9:46 AM View bp-d034b95f-b15a-49d8-ace5-1b0b50230530 5/30/23, 9:46 AM View bp-6e1730c2-125b-4323-98ff-9b97c0230530 5/30/23, 9:46 AM View


I also did get the attached message, wasn't forsure if this was apart of the issue?

I have tried to dump the preferences, clear cache, restart, clear history.

Asked by debraputnam23 11 izinyanga ezidlule

Last reply by TyDraniu 11 izinyanga ezidlule

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Widevine plugin will not install, toggling DRM and other troubleshooting steps not working

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually inst… (funda kabanzi)

Ok, so I installed Firefox today, and tried to watch Discovery+, it kept saying it was installing components to play the audio and video and never seemed to actually install them. I finally figured out it's the widevine plugin sitting there with a yellow bar saying it's going to install soon but never does.

I went through nearly an hour of troubleshooting, and nothing has worked. I tried toggling the DRM option on and off, restarting the browser and PC, reinstalling Firefox, restarting my modem, disabling and enabling the plugin itself, going to all the streaming sites I use, attempting to manually install the plugin, etc.

As far as I know, I'm not using an antivirus, I don't have my VPN on, any other extensions or plugins, pihole, or anything else I saw in other support queries. I'm just going crazy trying to fix this since it seems nothing works.

Asked by gnosisu 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

Cannot Access USPS Website

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message: You do not have permission to access this p… (funda kabanzi)

Recently have been unable to access the USPS Website from any of my Firefox Browsers. Firefox displays the following Message:

You do not have permission to access this page If you have found this page in error, please contact support Reference:10593116689666961403465577003670526342620034968299102359

Asked by irishmn98 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

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i use a vpn

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human send… (funda kabanzi)

why am i getting this message? " This network is blocked due to unaddressed abuse complaints about malicious behavior. This page checks to see if it's really a human sending the requests and not a robot coming from this network. " please fix this is very annoying!!

Asked by Dana Stewart 7 izinyanga ezidlule

Last reply by JohnQ Public 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

"start with previous tabs" is no longer possible

Hello, I'm teaching German as a foreign language - both f2f and online via Zoom. Up until recently I could call up the websites I would need for the online training, turn… (funda kabanzi)

Hello, I'm teaching German as a foreign language - both f2f and online via Zoom. Up until recently I could call up the websites I would need for the online training, turn off the computer to save power and when I started it again the next day, all the tabs from the previous session would automatically reappear when I started Firefox. But now I cannot click the option "Open previous windows and tabs". I really don't want to completely delete this program and start from scrap because I'm scared I might lose all the bookmarks I collected for my job over the years. So could you please help me fix this problem without having to resort to drastic measures? Thank you so very much, kind regards, Silke Eckelmann

Asked by eckelmanns 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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In the process of updating got a weird error message and Firefox won't restart

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatibl… (funda kabanzi)

Had a sign that I needed to update so I clicked update and it did not complete. I clicked Close Firefox and got XULRunner Error: Platform version '101.1' is not compatible with minVersion >=101.0 Max version <=101.0’ for ‘Firefox’ and can't,t get past it. I've updated for years and nothing like this has happened before. Do I need to uninstall and reinstall? if I do will I lose all my bookmarks and saved pages? Any other workarounds???

Asked by srsarae 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

Dragging and dropping files collapses and locks Firefox bookmarks menu

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach. For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, B… (funda kabanzi)

121.0.1 (64-bit) on Windows 10 Professional. I'm a Leo and like long walks on the beach.

For months, I've experienced the Bookmarks menu collapsing (Bookmarks Toolbar, Bookmarks Menu, and Other Bookmarks headings appear but all bookmarks are just gone) and locking up (those headings cannot be opened and closed).

I have finally noticed that this happens when I am using Windows File Explorer to drag and drop files into my Google Drive opened with an entirely separate Google Chrome browser running concurrently with Firefox.

To be clear, I have Google Chrome and Explorer at the top of my desktop, with Firefox running behind them. When I drag a file from Windows Explorer over to the Google Chrome browser, the side bookmarks window in Firefox goes haywire. Close and reopening the bookmarks menu brings it back, but the issue remains.

Asked by iamwileecoyote 3 izinyanga ezidlule

Last reply by cor-el 3 izinyanga ezidlule