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  • Okugcinwe kunqolobane

Virus attack when clicking open FireFox

EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This h… (funda kabanzi)

EVERYTIME I open up Mozilla FireFox, my Norton Security Software pops up with a dialog box that says, it has blocked "Web Attack: Fake Tech Support Website 62". This has been going on for about a 3 days now. Is there anything you can do to your FireWall and Other Security Software from allowing this Virus from trying to attack Mozilla FireFox? Please advise.

Asked by DawnL762 2 iminyaka edlule

Last reply by star 1 unyaka odlule

  • Okugcinwe kunqolobane

firefox quantum ruined firefox

I was playing a game, and had to shut down Firefox to prevent slowdown- I have an older laptop, sue me. when I started firefox back up it installed an update- no problem.… (funda kabanzi)

I was playing a game, and had to shut down Firefox to prevent slowdown- I have an older laptop, sue me. when I started firefox back up it installed an update- no problem.

but when it finished installing, it wasn't firefox, but firefox quantum, a different program entirely that deleted all my display preferences! the tabs are in the wrong spot, the search engines are a grid of icons instead of a list of names like they're SUPPOSED TO BE, it's only showing miniatureized icons instead of icons and text, there's no status bar at the bottom, it DELETED THE TABS FROM MY PREVIOUS SESSION and several of my addons (including the Classic Themes Restorer that fixes the severe UGLINESS of every new version,) is no longer compatible!

how do I correct this mistake by going back to the old version and protecting my laptop from this horrid quantum garbage?

Asked by sixqubed 1 unyaka odlule

Last reply by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

Add-ons Permission: Access your data for all websites?

Why do so many add-ons and extensions require this permission? According to Mozilla Support page, this permission allows the extension to read information I enter into we… (funda kabanzi)

Why do so many add-ons and extensions require this permission? According to Mozilla Support page, this permission allows the extension to read information I enter into website like username and password. How is this not a breach of privacy? I am talking about add-ons and extensions like ad-blocker and many video downloaders.

Asked by Mehran 2 iminyaka edlule

Last reply by MargaretBartley 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox redirects my searches to Yahoo when my search engine is set to google.

I am using Firefox 59.0.2 64bit. My default search engine is set to Google. When I try to do a search using either the address bar or the search bar I am always directed … (funda kabanzi)

I am using Firefox 59.0.2 64bit. My default search engine is set to Google. When I try to do a search using either the address bar or the search bar I am always directed to Yahoo search. The default search engine does not change but I am always redirected to Yahoo. I do not have Spigot or YahooSearch on my Computer. There is nothing suspicious in my add-ons. I have removed everything from my computer that had Yahoo in it. I have run several malware programs. There is nothing unusual in the programs listed using the control panel or task manager. I have updated Windows. I am still redirected to Yahoo. Again it does not change my default search engine, but redirects it every time.

I know the preferred search engine of Firefox is Yahoo, but is not mine. If this is Firefox's way to force us to use yahoo it will be bye-bye Firefox and hello Chrome.

Asked by Vitog 2 iminyaka edlule

Last reply by judeeylander 2 iminyaka edlule

  • Okugcinwe kunqolobane

Synchronised bookmarks are split to separate folders depending on device

I'm using Firefox Sync to synchronise bookmarks between my (Windows) desktop device and (iPhone) mobile device. The bookmarks are synched but kept in separate folders ("D… (funda kabanzi)

I'm using Firefox Sync to synchronise bookmarks between my (Windows) desktop device and (iPhone) mobile device. The bookmarks are synched but kept in separate folders ("Desktop bookmarks" and "Mobile bookmarks"), rather than together. Is it possible in any way to have all bookmarks - both from my desktop device and my mobile device - synchronised in the same folder instead of separate folders depending on device?

Asked by jebur 2 iminyaka edlule

Last reply by the-edmeister 2 iminyaka edlule

  • Okugcinwe kunqolobane

saving photos

why if i save photos from web pages Firefox will save mostly in a random place in my 5 different computers it will not go to downloads that is set up when i install windo… (funda kabanzi)

why if i save photos from web pages Firefox will save mostly in a random place in my 5 different computers it will not go to downloads that is set up when i install windows, and i have reinstalled windows many many time but it still saves photos in random folder even try to find a net work drive to save it there even i dont have a net work drive it has even try to save to A: or B: i cant understand why it will do this and its not just one computer every computer and friends as well if i say save as to this or that place it save it where it like.

Asked by GaryJM 2 iminyaka edlule

Last reply by WestEnd 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

Hi : ) I love Firefox, and I find it simply excellent. But... in the last months Im having lots of FREQUENT crashes. I dont know why. it often crashes (even 20-30 times … (funda kabanzi)

Hi : )

I love Firefox, and I find it simply excellent. But...

in the last months Im having lots of FREQUENT crashes. I dont know why.

it often crashes (even 20-30 times a day), mostly with an empty page (#argh this page was closed), sometimes the program closes by itself, I restart it, it goes for some minutes or even less, and the the problems are back again.

I tried many solutions: I reinstalled it, I tried the safe modus (it crashes thesame way), disinstalled all the plug ins. disintalled the firefox accelerator. tried windows10 compatibility solutions, I created a new profile. i have the latest version, of course.

I have these issues ONLY with firefox. maybe is the 64 bits version? my laptop is 2 year old.

it does not get any better with the above solutions.

below the copy of a mozilla crash report (there are many I just picked one)

could you please help? what can i Do?

thanks a lot merlino


Firefox 59.0.3 Crash Report [@ ToParticipant ] Search Mozilla Support for this signature How to read this crash report ID: cbf80a5f-748b-4695-9d38-e5a9c0180502 Signature: ToParticipant

   Details
   Metadata
   Bugzilla
   Modules
   Raw Dump
   Extensions
   Telemetry Environment

Signature ToParticipant More Reports Search UUID cbf80a5f-748b-4695-9d38-e5a9c0180502 Date Processed 2018-05-02 11:17:11 Uptime 92 seconds (1 minute and 32 seconds) Install Age 97,810 seconds since version was first installed (1 day, 3 hours and 10 minutes) Install Time 2018-05-01 07:42:32 Product Firefox Release Channel release Version 59.0.3 Build ID 20180427210249 OS Windows 10 OS Version 10.0.16299 Build Architecture amd64 Build Architecture Info family 22 model 48 stepping 1 | 4 Adapter Vendor ID

0x1002

Adapter Device ID

0x9850

Process Type content (web) Crash Reason EXCEPTION_ACCESS_VIOLATION_EXEC Crash Address 0x14c129ce020 User Comments Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB) Available Virtual Memory 140,735,797,755,904 bytes (140.74 TB) Available Page File 5,138,169,856 bytes (5.14 GB) Available Physical Memory 4,413,202,432 bytes (4.41 GB) System Memory Use Percentage 40 EMCheckCompatibility

False

App Notes

FP(D00-L1000-W00001000-T000) AdapterVendorID: 0x1002, AdapterDeviceID: 0x9850, AdapterSubsysID: 00000000, AdapterDriverVersion: 15.201.2101.0 D2D1.1? DWrite? DWrite+ D2D1.1+ WR? WR- OMTP? OMTP+

Processor Notes processor_ip-172-31-24-210_us-west-2_compute_internal_7; Processor2015; non-integer value of "SecondsSinceLastCrash" Crashing Thread (0) Frame Module Signature Source 0 @0x14c129ce020 1 xul.dll ToParticipant xpcom/base/nsCycleCollector.cpp:1472 2 xul.dll RemoveSkippableVisitor::Visit(nsPurpleBuffer&, nsPurpleBufferEntry*) xpcom/base/nsCycleCollector.cpp:2867 3 xul.dll nsPurpleBuffer::VisitEntries<RemoveSkippableVisitor>(RemoveSkippableVisitor&) xpcom/base/nsCycleCollector.cpp:1125 4 xul.dll nsPurpleBuffer::RemoveSkippable(nsCycleCollector*, js::SliceBudget&, bool, bool, void (*)(void)) xpcom/base/nsCycleCollector.cpp:2893 5 xul.dll nsCycleCollector::ForgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:2942 6 xul.dll nsCycleCollector_forgetSkippable(js::SliceBudget&, bool, bool) xpcom/base/nsCycleCollector.cpp:4268 7 xul.dll FireForgetSkippable dom/base/nsJSEnvironment.cpp:1279 8 xul.dll CCRunnerFired dom/base/nsJSEnvironment.cpp:1974 9 xul.dll std::_Func_impl_no_alloc<bool (*)(mozilla::TimeStamp), bool, mozilla::TimeStamp>::_Do_call(mozilla::TimeStamp&&) vs2017_15.4.2/VC/include/functional:299 10 xul.dll mozilla::IdleTaskRunner::Run() xpcom/threads/IdleTaskRunner.cpp:62 11 xul.dll nsThread::ProcessNextEvent(bool, bool*) xpcom/threads/nsThread.cpp:1040 12 xul.dll mozilla::ipc::MessagePump::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:97 13 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:301 14 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 15 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 16 xul.dll nsBaseAppShell::Run() widget/nsBaseAppShell.cpp:157 17 xul.dll nsAppShell::Run() widget/windows/nsAppShell.cpp:348 18 xul.dll XRE_RunAppShell() toolkit/xre/nsEmbedFunctions.cpp:874 19 xul.dll mozilla::ipc::MessagePumpForChildProcess::Run(base::MessagePump::Delegate*) ipc/glue/MessagePump.cpp:269 20 xul.dll MessageLoop::RunHandler() ipc/chromium/src/base/message_loop.cc:319 21 xul.dll MessageLoop::Run() ipc/chromium/src/base/message_loop.cc:299 22 xul.dll XRE_InitChildProcess(int, char** const, XREChildData const*) toolkit/xre/nsEmbedFunctions.cpp:700 23 firefox.exe content_process_main(mozilla::Bootstrap*, int, char** const) ipc/contentproc/plugin-container.cpp:63 24 firefox.exe NS_internal_main(int, char**, char**) browser/app/nsBrowserApp.cpp:280 25 firefox.exe wmain toolkit/xre/nsWindowsWMain.cpp:112 26 firefox.exe __scrt_common_main_seh f:/dd/vctools/crt/vcstartup/src/startup/exe_common.inl:283 27 kernel32.dll BaseThreadInitThunk 28 ntdll.dll RtlUserThreadStart

Show other threads

Asked by merlino3 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

How do I get my bookmarks back? They disappeared yesterday and I've followed all help topics in vain. I can't even install new ones.

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and … (funda kabanzi)

My bookmarks have vanished. This problem began when I had iTunes and Firefox open. My iTunes songs were "skipping," which had never happened before. I closed Firefox and iTunes, and I ran my Piriform CCleaner program to clear out temporary files, which I do regularly.

I ended up updating iTunes to make it work, but not before my bookmarks disappeared with the message on my browser: "The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Worse, Firefox won't allow me to add new bookmarks.

I followed all topics in support and nothing has changed this problem. I've restarted and shut down the computer. I ran a full-system security scan. I even uninstalled and reinstalled Firefox.

Please help!

Asked by myjumpspace 2 iminyaka edlule

Last reply by jscher2000 2 iminyaka edlule

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The add-on LastPass no longer signs in when Firefox is started.

I have to select the LastPass icon and manually sign on now. Previously, it signed on automatically. I've tried removing the add-on and reinstalling...no help. The pr… (funda kabanzi)

I have to select the LastPass icon and manually sign on now. Previously, it signed on automatically.

I've tried removing the add-on and reinstalling...no help. The problem has persisted across several Firefox revisions. I tried the add-on with Microsoft Edge and it signs on fine there...so I'm assuming it's a FF problem.

I've resisted uninstalling and reinstalling FF. This is a major deal since the new version doesn't have some of the add-ons available in older versions. I'd have to install a older version, then the add-ons, then upgrade to the current FF.

Asked by LannyF 2 iminyaka edlule

Last reply by wavetrain 2 iminyaka edlule

  • Okugcinwe kunqolobane

Web site not viewable

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my … (funda kabanzi)

I noticed a simple non encrypted web site is not viewable. "http://www.flightofthephantom.com/what-is-an-imu" I tested using Safari and I was able to view the site on my Mac OS.

I also performed a "refresh Firefox" option in firefox and disabled my add-on but it still doesn't view the site just a black screen appears. Any ideas?

Asked by Mace2 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Are you going to fix the problem with Firefox freezing the PC when it stumbles upon and loads "badly coded" websites?

Or whatever is the problem? ok, some context. Ever since I upgraded (with some lag because, yes, I did expect this, to some extent) to quantum, Firefox is regularly freez… (funda kabanzi)

Or whatever is the problem? ok, some context. Ever since I upgraded (with some lag because, yes, I did expect this, to some extent) to quantum, Firefox is regularly freezing my PC by hogging ALL of the RAM. (Win7 PC, 8GB RAM)

I checked via taskmanager etc and usually it´s some variant of millions of javascript or scripts being loaded. For whatever reason, since most cases I am not doing anything active with it, just reading in my ao3-tab. And the thing is, as I said, I expected some problems. The last big update before that I had similar problem, though to a lesser extent. But with a few updates that went away. Not this time.

It appears to be fairly independent of the number of tabs opened, too. I am admittedly something of a tab-messy, so my first attempt to was to cut down to a few windows with maybe a dozen to twenty tabs in-all. I even started a with a single window and like 3 tabs. No diff. and no, no youtube there, btw. Deactivated the few addons I had on. no diff.

I really did not want to have to google this problem, so I waited, hoping for a helpful update. and no improvements came my way. So I did look here, and yes I did have to update my graphics drivers (geforce) and yes I did deactivate the Hardware acceleration in Options - General, and yes I did tell Firefox to assume my PC is on the weak side and use "2" instead of the default. To exactly no effect.

And I keep reading, in each of these threads, that, hey, maybe the user should check which evil website is doing this, and some grumpy lizard part of my brain has by now turned into a volcano. I had my PC "freeze" three, hah, no, four times while I typed this here. (as in, the RAM maxxes out for periods of.. up to half an hour, during which the entire PC is best left untouched)

Yes, I do have other windows open. No, I did not do anything with them. Are you seriously trying to tell my that the new and improved browser of the future cannot handle that? did you somehow include something that makes the browser routinely look through all its tabs and just reload them (and any potential crap-scripts) because hey shits and giggles?

And, please, are you really telling me this new improved browser was not checked in how he deals with websites that are not made to standard?? This is the internet. This has been the internet for decades. any kind of standard being used in any kind of fashion is a niceity, a fluke almost, are you really telling me to just not browse sites that might (as has unfortunately become the norm) load something or other from other websites, be it for ads or statistics or whatever?? really????

No I have not killed my profile yet. I have used this profile for several years, and now I actually went and got a tool to export my PW-data. Getting ready to torch it. Will update if that fixes it.

But, really. What exactly did you do that made a functioning browser into this awful zombie? and can you please fix it. Because seriously, much as I got my rant on, the very idea of version 0.3 of the newest bestest browser reacting to uncomfortable/messy websites/content in such manner is just absurd. As is the idea of routinely reloading every tab, no matter if it is currently needed. That would certainly be a double killer, to load all scripts/media and then do it in a way that makes it into an eternal loop of doom. please tell me it´s not like that. And please tell me when it is/might be fixed. because like this I can´t use it.

Asked by 0ninek0 2 iminyaka edlule

Last reply by the-edmeister 2 iminyaka edlule

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To enable full functionality such as Pan and Zoom, click here to install the Silverlight plug-in. This notice will not go away. Have Firefox 59. Have Windows 10

What I am trying to do works just fine. I just want this tab removed. I know silverlight is not compatable. No I have not download the extended version of the old Firef… (funda kabanzi)

What I am trying to do works just fine. I just want this tab removed. I know silverlight is not compatable. No I have not download the extended version of the old Firefox. I am not able to.

Asked by buckleyj 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Bookmark folder in bookmark menu list will not delete. Using the delete methods provided in Support moz://a did not work. How can I make this happen?

Tried to add a folder to an existing bookmark folder on my bookmark menu list. I apparently didn't do that correctly so it created another folder on my bookmark menu lis… (funda kabanzi)

Tried to add a folder to an existing bookmark folder on my bookmark menu list. I apparently didn't do that correctly so it created another folder on my bookmark menu list. I first tried to drag the newly created folder into the folder I want it to be in, but it would not move. So then I tried to delete the unwanted folder from the bookmark menu list, but it would not delete. I tried both methods provided online by Support, but neither one worked. I've moved and deleted bookmarks before, but it seems something has changed.

Asked by Huskerhauler 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

How do I get remember passwords without setting master password

Before, once I set Options to remember password, life was good. Then the upgrade. Understand this is for security, yadda yadda BUT I do NOT want to remember ANOTHER Maste… (funda kabanzi)

Before, once I set Options to remember password, life was good. Then the upgrade. Understand this is for security, yadda yadda BUT I do NOT want to remember ANOTHER Master Password. I just want Firefox to remember that I have set Remember Password like every single time (repeat: every single time) I open the browser. It's gotten to the point that if I don't set EVERY SINGLE TIME I open the browser to remember password, Roboform won't work. This Roboform issue only started after this last update so I don't know what happened and all but my backup option is now no longer an option. I may sound like an old, cranky lady and, to be truthful, I am. Been using computers since late 1970's with a CP/M system and two 4" floppy drives (well, it was really one floppy drive where I swapped out two floppies). It's not like I'm unreasonable (yes, it's okay to snicker) but these little annoyances are getting to me. I will still use Firefox over Windows, for absolutely sure. Just help me out. At least let Roboform fill the fields without my having to set privacy every single time I open the browser. Thanks. Keep up the great work. It is appreciated.

Asked by DrDalia 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Passwords not saved and menue-button without function on linux hypridgpu-system when using intel gpu.

If i switch back to the nvidia-driver all functions well. checks: accessibility.force_disabled (0/1) : no help webgl.disabled (false/true) : no help disabling hardware a… (funda kabanzi)

If i switch back to the nvidia-driver all functions well.

checks: accessibility.force_disabled (0/1) : no help webgl.disabled (false/true) : no help disabling hardware acceleration in general: no help

OS: Ubuntu 16.04.4 LTS HWE

Asked by sosyco 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can't visit website that's a pdf, get white blank screen.

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's p… (funda kabanzi)

https://quod.lib.umich.edu/cgi/p/pod/dod-idx/lying-and-deception.pdf?c=phimp;idno=3521354.0010.011;format=pdf Edge works. I don't use Adobe Acrobat. New problem that's popped up for no apparent reason.

Asked by jonpal 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

How Can I Show Multiple Tab Rows In FF Quantum?

I have so many tabs that I would like to display multiple rows. I cannot find an option to do so, but I know that I did this in the past. But I do not remember how I did … (funda kabanzi)

I have so many tabs that I would like to display multiple rows. I cannot find an option to do so, but I know that I did this in the past. But I do not remember how I did that. I have tried to find this option in TabMix Plus but no luck. Recently I have been using Tree Style Tabs but it no longer works for me in FF Quantum. HELP ME Please.

Asked by ritterm2018 2 iminyaka edlule

Last reply by TyDraniu 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox Sync silently errors out as it's trying to download an add-on

i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing: 1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.… (funda kabanzi)

i'm getting this in the browser console when Firefox 59.0.2 on Fedora is syncing:

1526076217390 addons.xpi WARN Failed to start download for addon https://addons.mozilla.org/firefox/downloads/file/951074/session_sync-3.0.2-an+fx-linux.xpi?src=sync: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIProperties.get]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/FileUtils.jsm :: FileUtils_getDir :: line 64" data: no] Stack trace: FileUtils_getDir()@resource://gre/modules/FileUtils.jsm:64 < getTemporaryFile()@resource://gre/modules/addons/XPIInstall.jsm:1017 < openChannel()@resource://gre/modules/addons/XPIInstall.jsm:2244 < startDownload()@resource://gre/modules/addons/XPIInstall.jsm:2237 < install()@resource://gre/modules/addons/XPIInstall.jsm:2176 < install()@resource://gre/modules/addons/XPIInstall.jsm:2648 < installAddonFromSearchResult/<()@resource://services-sync/addonutils.js:147 < handleInstall()@resource://services-sync/addonutils.js:53 < safeCall()@resource://gre/modules/AddonManager.jsm:188 < makeSafe/<()@resource://gre/modules/AddonManager.jsm:203 < waitForSyncCallback()@resource://services-common/async.js:97 < makeSpinningCallback/callback.wait()@resource://services-common/async.js:166 < create()@resource://services-sync/engines/addons.js:317 < applyIncoming()@resource://services-sync/engines.js:361

I am the owner of the my home directory and permissions on mozilla directory tree are 755.

It appears that this error is also affecting regular downloads from all websites. I have treid creating a new, empty profile and still get the error.

All i get is this message in a popup:

"[null] could not be saved, because an unknown error occurred.

Try saving to a different location."

Asked by progkix 2 iminyaka edlule

Last reply by user1494117 2 iminyaka edlule