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XPCOM problem ONLY with ESET Internet Security protected browsing

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and p… (funda kabanzi)

I can use firefox just fine (win10 home, v2004, os build 19041.1415)- I only get the XPCOM error when trying to open the Eset protected browsing window (for banking and protection). This has not happened before when using/updating Firefox and only just happened when I updated Firefox today to 96.0.2.

I've been browsing the XPCOM queries and have tried the basic reinstall (deleting program folders prior to installing) with no luck, but so far but wanted some clarity prior to trying other things-

Some of the answers here point out that security software can block the folder access when Firefox attempts updates/installs. I attempted an install with Eset paused, but no change. On another computer, a similar problem - a firefox error message occurs when trying to run the Eset protected browsing window, so attempted the same "program folder delete>reinstall" method, only now when clicking the Eset window, it just gives the loading symbol then nothing happens. Again- Firefox also works fine on that computer as well save for the same protected window usage. Not the same error, but still similar enough to think it's related.

Is a safe mode firefox install the next step forward? Should firefox be uninstalled prior to doing so? (Not just deleting the program folders via file explorer, but an actual uninstall process). Or is this something that should be breached with Eset tech support (beyond just pausing the internet protection and functionality, should it be uninstalled prior to firefox reinstall and than installed again afterwards)?

Please advise and thank you in advance!

Asked by q639fn+3xfkbdy00tg38 4 amahora adlule

Last reply by jscher2000 2 amahora adlule

Release 96.0.1 streaming problem.

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled f… (funda kabanzi)

Since install of release 96.0.1, all drm streaming on pc has failed. Running windows 10 pro. Have cleared cache, restarted pc and router, refreshed and then reinstalled firefox. no luck. then i reverted to release 95.0.2 and everthing worked fine. but then, despite the fact that i disabled auto updates, release 96.0.1 was reapplied and streaming was broke again. cannot use amazon prime or comcast streaming services. youtube works intermitently. why was current release reapplied regardless of auto update setting and why is streaming not working? streaming works on chrome but not firefox. i have been using firefox for as long as it has been around. must i now be forced to use chrome instead?

Asked by david.l.kammeyer 9 amahora adlule

Last reply by FredMcD 2 amahora adlule

firefox crashes when on ATT yahoo mail

often when on ATT yahoo email page, Firefox will stall and say not responding and then it shuts down any other activity on my pc. When I am able later to open task manag… (funda kabanzi)

often when on ATT yahoo email page, Firefox will stall and say not responding and then it shuts down any other activity on my pc. When I am able later to open task manager, I see about 20 firefox.exe processes running, so i start ending them all. This is getting annoying, it's probably an ATT probelm due to their stupid ads, but I have tried several times to stop Firefox from running all these processes but you all keep coming back. why so damn many for one window/tab open at a time????

Asked by mjlamb 4 amahora adlule

Last reply by cor-el 3 amahora adlule

My G mail stopped getting

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MS… (funda kabanzi)

The address and password are correct. The email opens but the last email received was Jan 18th and it won't receive any new emails. I did send one from another email,MSN and it came back saying your Gmail will not accept any new emails..

Asked by oliviag126 10 amahora adlule

Last reply by TNorth 4 amahora adlule

An error occurred during a connection to sports.yahoo.com. PR_CONNECT_RESET_ERROR

I am unable to access any websites on Firefox. It will start up but as soon as you try to reach any site I get "An error occurred during a connection PR_CONNECT_RESET_E… (funda kabanzi)

I am unable to access any websites on Firefox. It will start up but as soon as you try to reach any site I get "An error occurred during a connection PR_CONNECT_RESET_ERROR"

I have been using Firefox for years without a problem. This just started.

I can use other browsers with no problems.

Asked by jdhoward1 5 amahora adlule

Last reply by FredMcD 4 amahora adlule

Opening browser brings up data pages before browser starts

For the last few days, when opening Firefox browser, instead of opening to my homepage, it brings me to what looks like a page for programming data and what looks like a … (funda kabanzi)

For the last few days, when opening Firefox browser, instead of opening to my homepage, it brings me to what looks like a page for programming data and what looks like a computer generated script being typed that usually says" a variance is a difference between...." or something similar and then glitches and the main page then shows up on screen. Its not doing it all the time, but once or twice a day. It started after the last Windows security update last week that was an "urgent" download from Microsoft.

Just thought I would let you know as it seems your security may have a glitch. It happens too fast to get a screen shot or I would include one. Cheers, B.MacDonald

Asked by bmacdonald001 10 amahora adlule

Last reply by FredMcD 4 amahora adlule

"firefox couldn't load xpcom", reinstalation doesn´t help

Hello, after yesterday actualization I cannot launch firefox. It reports: "firefox couldn't load xpcom". I tried to do this: - reinstal firefox (and before deleted folder… (funda kabanzi)

Hello, after yesterday actualization I cannot launch firefox.

It reports: "firefox couldn't load xpcom".

I tried to do this:

- reinstal firefox (and before deleted folders) - instal 32 bit version - instal older version

All without success. I can see only "firefox couldn't load xpcom".

Can You help me, please?

I have Windows 10.

Asked by b.jozka 13 amahora adlule

Last reply by cor-el 6 amahora adlule

Cursor disappears in maps

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible.… (funda kabanzi)

When i look at a map embedded in website the cursor disappears and only shows up randomnly or when you stop moving the mouse. This makes using maps in Firefox impossible. Must be related to Firefox - works in Google Chrome Please fix or advise or I have to change webbrowser

Asked by roger.pettersson 4 izinyanga ezidlule

Last reply by cor-el 6 amahora adlule

Streaming Video Won't PLay

Every since updating to the latest FF, I get messages from every major streaming video service that there is some type of error. Amazon Prime says to update to the latest… (funda kabanzi)

Every since updating to the latest FF, I get messages from every major streaming video service that there is some type of error. Amazon Prime says to update to the latest version of FF, Pluto just says that it can't load the player, and generates a P-DEV302 error code. Since Chrome and MS Edge work fine, it's across multiple streaming service and it only happened after a FF update, it would seem that something in FF broke/changed. Any ideas?

Asked by tompetrocelli 8 amahora adlule

Last reply by jscher2000 8 amahora adlule

Firefox is Slow lately.

My firefox browser has been slow for a couple of weeks now. I've deleted many add-ons. I'm getting tried of fighting it. I search or click any thing and it takes forever.… (funda kabanzi)

My firefox browser has been slow for a couple of weeks now. I've deleted many add-ons. I'm getting tried of fighting it. I search or click any thing and it takes forever. Most times it doesn't look like it's responding, but if I wait a few minutes it responds.

Asked by David 12 amahora adlule

Last reply by FredMcD 9 amahora adlule

Firefox keeps crashing

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing … (funda kabanzi)

Hello, I hope this message finds you and the entire team as well as your loved ones safe and well. Yesterday after I restarted my computer, either firefox keeps crashing or a signle tab will crash . Please find screengrab attached.

Thank you for your help and time.

Kind regards, Alexander Norton

Asked by norton.alexander 15 amahora adlule

Last reply by FredMcD 12 amahora adlule

input[type='number'] not working

Facing an issue with input tag when type attribute is set to 'number'. This allows me even to enter letters and special characters. Basically the check of type number is … (funda kabanzi)

Facing an issue with input tag when type attribute is set to 'number'. This allows me even to enter letters and special characters. Basically the check of type number is not working. Please look into this.

Attaching a screenshot of the MDN website. The input area corresponding to the type number allows me to enter the characters. You can see that I have entered '@!25'. Requesting to please look into this asap.

Asked by mohanmongia27 18 amahora adlule

Last reply by TyDraniu 17 amahora adlule

Firefox running very slow except in troubleshoot mode

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting i… (funda kabanzi)

I have Windows 10. Since the last update Firefox has been running very slowly, and scrolling is nearly impossible. I have done everything suggested in troubleshooting including refreshing and and eliminating startup cache. Still Firefox will only run normally in troubleshoot mode. This is true on my desktop in my office. My laptop at home won't scroll in PDF using the up and down buttons but will still do so with the mouse. Other than that, it still runs at the normal speed. At my office I'm using version 96.0.1 (64 bit); I'm not at home to check my laptop.

Asked by clawoffice 1 usuku oludlule

Last reply by FredMcD 22 amahora adlule

HAD it with this platfoerm - upgraded, STILL taking FOREVER to load fully but, what's WORSE - corrupting my mouse, keyboard, USB functionality.....

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise)… (funda kabanzi)

FIX what seem to be CLEAR conflicts with relationship between platform and user's device (desktop, Dell Optiplex 790 in my case - that do NOT occur with Opera, otherwise) as WELL as aforementioned ATROCIOUS performance quality - BTW, this is the SECOND update / upgrade I've done in LESS than a WEEK.....

Asked by ogam5 5 ezinsukwini ezidlule

Last reply by FredMcD 23 amahora adlule

recently started getting SSL_ERROR_RX_MALFORMED_SERVER_HELLO error after a while of using youtube.

For the last week or so, I've started getting an error page with SSL_ERROR_RX_MALFORMED_SERVER_HELLO message when I try to use Youtube. It happens randomly after a while … (funda kabanzi)

For the last week or so, I've started getting an error page with SSL_ERROR_RX_MALFORMED_SERVER_HELLO message when I try to use Youtube. It happens randomly after a while of surfing the net, including using youtube, and no amount of refreshing or reopening the tab would help, I keep getting this error when trying to access Youtube. Only closing and reopening Firefox solves the problem, until the next time. Its so random, it would be working fine and then I refresh or go to another clip and get the error. (Latest version of FF and using W10 on an Asus Rog Stryx laptop.) Help please? Thank you.

Asked by yaelglo 1 usuku oludlule

Last reply by cor-el 23 amahora adlule

Video playback error

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Micros… (funda kabanzi)

Videos using this browser ave been running slow and hang on initial startup, loading for some time before finally playing. Other browsers such as Google Chrome and Microsoft Edge are running fine without issue. Please help with any tips or troubleshooting you may have to help get this browser working properly

Asked by lfr4439 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule

Firefox can't load websites but other browsers can

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome a… (funda kabanzi)

Loading a web page stopped in the middle. I have checked my internet connection: OK. After that no one web pages was opened in the firefox browser. I have opened Chrome and everything worked well , web pages has been opened.

I have purge firefox installation (apt purge firefox) and installed again. Not helped. I have switched off all the extensions. Not helped.

I have read and followed the things in the article: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can Nothing helped.

I am using Ubuntu (Ubuntu 20.04.3 LTS) any idea?

Asked by mila 1 isonto elidlule

Last reply by FredMcD 1 usuku oludlule

Non-working site... can't watch video...

Hello! Non-working site... can't watch video... via some settings on firefox what i "tweaked", why I'm sure about it? I disabled all Add-ons even try to change DNS P.s so… (funda kabanzi)

Hello! Non-working site... can't watch video... via some settings on firefox what i "tweaked", why I'm sure about it? I disabled all Add-ons even try to change DNS P.s sorry, it's the Russian language on the picture but I can translate it... it's saying: we were sorry This video is prohibited to view According to its parameters Privacy

Asked by zaklenen372 1 usuku oludlule

Last reply by FredMcD 1 usuku oludlule