I-Firefox Support Forum

Firefox is crashing with the following crash report bp-23ef881c-cb8d-4d69-a069-abcb70221210 would like to know the reason.

AMD Ryzen 5 2600 Six-Core Processor 3.40 GHz 16GB RAM NVIDIA GTX 1060 6GB Firefox 107.01 64Bit

I was watching Youtube and twitch on another monitor but I still had 50% ram remaining. Any feedback would be great.

Thanks

In settings for FIrefox, Block Pop-Ups is disabled. Where is this setting mentioned in the Subject so I can turn that off? It is only happening in Firefox, other browsers don't display this issue.

I do not have a primary password, I do not want a primary password, but the box keeps popping up. I cannot create one if I wanted to. I checked to make sure and the option to turn on the primary password it NOT activated. In fact, Firefox as of yesterday is no longer saving ANY passwords and dumped all it's previous information.

When I try to log in to Fidelity.com using Firefox, there is a very long delay (until timeout), while the status bar at the bottom of the screen says "Performing TLS handshake . . ." This does not happen on other websites. Does anyone else have this problem, or any suggested solution?

Once again the failure of Firefox to work with comment sections of many websites has reared its head in the latest update of Firefox. I'm using Windows 11 with latest updates. This occurred suddenly in the middle of commenting. Other web browser are OK. These constant recurring problems with Firefox are getting tiresome and although I like the browser and am comfortable using it, I'm seriously considering abandoning it for these annoyances.

Firefox is the only application affected (latest 107.0.1, Windows 11 pro latest updates). I have updated all drivers, run system and memory checks, uninstalled deleted remaining files and registry settings, twice actually all to no avail.

I have recently changed ISP but cannot see how that affects just Firefox (Chrome/Opera/Edge all work) and also moved to Bit Defender antivirus. Here I think I saw startup installations in Chrome etc for bit defender but never for Firefox. I have tried turning off all virus web protection still no joy.

I have looked briefly at the crash reports but with my level of expertise I can see no common crash reason.

I have had no add-ins installed for last week while trying to get this to work again. I have used Firefox for years and have no wish to move to another browser but this situation is driving me nuts.

If there is anybody out there with any ideas on next steps I could take?

Cheers Mike

My bank notifies me that it has a letter for me. I find the link for the letter on my secure internet banking site and click on it. First it tells me "No Preview available", and there's a button to Download. Which I select. Immediately a new page coming up with the wording "Authorization has been denied for this request."

When I try to open this letter using Google Chrome I have no problem!

What is happening with Firefox and how do I access the letter successfully?

Yesterday before going to sleep I found this problem, where Firefox have a slowest internet connection. Today I checked Youtube in Chrome and Firefox. Firefox can't load video in 144p Chrome loads video in 720p quality.

I see that others have this same problem. Since the last two updates, Firefox has crashed when I open Facebook and try to scroll down my newsfeed. Other sites are okay, and other browsers work with Facebook.

When trying to stream video from either Netflix or Amazon I am receiving a message saying that my browser is out of date and is no longer supported. I am running 107.0.1, which is the up-to-date Firefox browser.

There is nothing on either sites help DB except for instructions on how to update my already up-to-date browser. FWIW I have been on this version for weeks and this has only emerged in the last 48 hours.

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

Since the last update, when I click on a link in a document, Firefox opens my home page in a new tab instead of the link that I clicked on. I've never seen this with Firefox before. What's causing this, and how can I fix it? (It's enough to make me abandon Firefox altogether.)

I have issues with these two sites only on Firefox, and never when using a private window in Firefox. I believe that they both started this past summer, I don't know exactly when.

1. 1 Quickbooks Online

https://accounts.intuit.com/app/sign-in? Their site does not remember my previous logins when using Firefox. It asks for 2FA every single time. If I use a private window, it will remember me for a certain amount of time and not require 2FA. I have contacted QB support several times about this issue and they say that it's not on their end.

1. 2 Microsoft Onedrive

https://onedrive.live.com Nothing shows in the main screen, no files, nothing. It works fine in other browsers and in a private window in Firefox. I haven't yet contacted MS support, as this seems to be similar to issue #1.

Yes, I've cleared cache and cookies. Yes I've turned off ad-blocking. Nothing I've tried resolves either of these issues,

hello I have problem with not being able to open any website like Google or Youtube.

even thou it was working like for half a hour. it was not from my network, because I was able to open it in another browser.

please help.

I don't know how to answer your questions, or to understand the best info, so yo can help me restore all my settings and in box, so I can access it thank you! your hlp is very much appreciated. Joan Stone [phone# removed from public]

I cannot reach my inbox. all incoming items are gone. bar containing delete, Kaiser, junk and more are gone, want them all back please! amazon is unable to leave message on in box. want all messages back. want items on bar spelled out, not just symbols. Please help. my phone number is [phone# removed from public forum]. I would very much appreciate a call to put everything back the way it was, and for amazon to be able to contact me. Thank you Joan Stone

How can I contact support to remove the two factor authentication, I factory reset my phone and lost access to the codes. I need to be able to get into my other account, I think I wrote them down, yet with so much going on I havent fount them yet. I appreciate your assitance in advance, may you have productive days.