Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Firefox freezes

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again wi… (funda kabanzi)

bold textExperienced Firefox browser session freezes a month or two ago. It seemed that some March/April '24 fixes/patches stabilized the app. They are occurring again with increased frequency. What should I do to avoid this problem or switching to another browser? Thx

Asked by jasmithers 1 inyanga edlule

Where is the settings/options preference to Check for New versions of Pages on Every Visit?

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no… (funda kabanzi)

Long ago I used to never have to hit F5 to see today's version of a page instead of the cached version, and I do NOT want to clear cache or cookies or history on exit, no, that's not the setting I'm looking for, thanks.

Asked by tgordo49 1 inyanga edlule

issue with my mozilla account

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open ea… (funda kabanzi)

Why you create Mozilla account with sync, if I can't use profile which I saved on my old PC. I change my PC and now I can't use my open tabs as needed, I need to open each tab one by one. Why ??? Why I can't use saved profile on my new PC ??????

Asked by Arthur V. BABAYAN 1 inyanga edlule

privacy browser being monitored message

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any … (funda kabanzi)

When I pull up my settings, it states that my browser is being monitored by my organization. The problem is that my laptop is my private laptop and not connected to any organization, at least, not with my knowledge. When I click on the link associated with the message, it lists two policy names. One policy value is locked with the word true after it. The other policy value is unlocked with the word false after it. What do I do?

Asked by melchizadek 1 inyanga edlule

Firefox will not play DRM content video

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and re… (funda kabanzi)

For a few weeks now, FIrefox will not play DRM content video on this computer. I have tried all the suggested solutions and none have worked. Also, I uninstalled and reinstalled Firefox, but the problem remains. I am very frustrated with this problem and am ready to get rid of Firefox permanently on ALL our computers unless this can be fixed.

Thank you in advance for your assistance.

Asked by GALearyCPA 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Not showing Bookmark Favikon icon

Hi Team, My Firefox bookmark favicon icon not showing, I formatted my system and installed a fresh Firefox, Please help me with this issue. I tried everything. Please he… (funda kabanzi)

Hi Team,

My Firefox bookmark favicon icon not showing, I formatted my system and installed a fresh Firefox, Please help me with this issue. I tried everything. Please help me, this is helpful if anyone can me some solution

Anil Nair

Asked by anilnair.ras 1 inyanga edlule

How do I check what codec a page is serving?

In Chrome, I can hit CTRL+SHIFT+I to open developer tools, add the Media tab, and go to the Media tab, and I can see the codec and what decoder is being used. How do I d… (funda kabanzi)

In Chrome, I can hit CTRL+SHIFT+I to open developer tools, add the Media tab, and go to the Media tab, and I can see the codec and what decoder is being used.

How do I do the same thing in Firefox?

Asked by firefox2506 1 inyanga edlule

Firefox Home Page Problem and History

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached … (funda kabanzi)

For some reason when I opened Firefox this morning, my Firefox home page did not have any of my shortcuts. They all disappeared. Please have a look at the image attached to see what I mean.

I spent almost the entire day searching up the issue on the Internet and trying different things but they all did not work.

Look forward to your reply.

Asked by Julian 1 inyanga edlule

Hotmail NOT displaying the body of emails. I see the title, click on it, but nothing to see, this occured after updating the Firefox 125.0.3, No problem with my Hotmail on windows computer. What gives? Mac IOS 14.4.1

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title… (funda kabanzi)

Something in Mozilla's latest update to version 125.0.3 caused a problem with Hotmail only displaying a message, but when I click on the message, I can only see the title, NOT the body of the message. I have NO issues with a Windows computer. What can I do so I can see the body of the message?

Asked by thboo 1 inyanga edlule

Last reply by James 1 inyanga edlule

Syncing Bookmarks

I have recently had a Computer Crash and have set up a new Computer. However, I cannot find a way to synchronize my old Bookmarks. Part of the Problem probably is that wh… (funda kabanzi)

I have recently had a Computer Crash and have set up a new Computer. However, I cannot find a way to synchronize my old Bookmarks. Part of the Problem probably is that when the Syncing was originally set up, I was using a different User Name [e-Mail Address] to that I am using now. I have been using Firefox since 2006; and have an old Sync Key dating from some time in 2014; but cannot find a way to enter it into the current Firefox Settings. How do I recover my Bookmarks?

Asked by Howard Smith 1 inyanga edlule

Search data jump to the URL bar

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL ba… (funda kabanzi)

I enter my search data or search item description into the Firefox window central to the screen, the input word and following description immediately jumps to the URL bar. How can I stop this annoying operation

Asked by John McBratney 1 inyanga edlule

Last reply by Agent virtuel 1 inyanga edlule

Youtube streams (1080p60fps) and certain browser videos become laggy/choppy after awhile - Refresh doesn't fix it

Firefox isn't having a memory leak (RAM and CPU usage stays the same) nor is it maxing my GPU or anything like that. But if I watch enough of a 1080p60fps stream or enoug… (funda kabanzi)

Firefox isn't having a memory leak (RAM and CPU usage stays the same) nor is it maxing my GPU or anything like that. But if I watch enough of a 1080p60fps stream or enough 1080p60fps content in general (this stream is a notable offender: https://www.youtube.com/watch?v=W6OOnrx8g58), it'll start to slow down over time (generally a couple of hours) and [really chug and drop frames like its nobody's business: https://i.imgur.com/OmHqJ8a.png. This does not occur in Edge (the streams run silky smooth even after 2+ straight hours of watching), nor does it happen on other streaming sites like Twitch. It also doesn't happen in Firefox on my desktop.

Regular 1080p60fps videos are MOSTLY unaffected. The buffer wheel animation in most videos is choppy and moving back/forth with the 5-sec rewind/ff feature results in a short, choppy buffer wheel on a lot of videos(https://imgur.com/tm1AtkB), even if the video itself is mostly unaffected. Some more "intense" videos will make the fan speed go up. HD videos are *slightly* less smooth when in this state. Unpausing a video often results in a short buffer wheel before the video resumes if left paused for at least a minute or so. I also get a tiny TINY bit of frameskip on the occasional Twitter video while in this "state".

Its like the memory is "caching" something and killing the process clears that "cache", yet I have no idea what is actually doing this.

Refreshing the page/closing and reopening the stream stream has no effect, its like an affliction and will still be choppy when you reload. Restarting the Firefox session or killing the process the stream or a video is running through fixes it for awhile (even if the stream stilll drops more frames overall than it would in Edge), but it feels like I have an "allowance" of 1080p60fps content before these streams start to chug. Nothing else in-browser is lagging at all.

Asked by KaratekidSMW 1 inyanga edlule

  • Kusonjululiwe

Sync Not working

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING A… (funda kabanzi)

Sync just does NOT work. I installed FF on my Mac brand new and fresh... brand new machine. Signed into Sync. NOTHING. After 6-7 HOURS... nothing. It just gets NOTHING AT ALL from my Windows Desktop.

I've signed out of ALL Firefox/Mozilla sync sessions... signed in clean- all browsers are up to date. And the about:sync-log page shows a LONG streak of errors... NON STOP ERRORS.

Why?! Why can't we just sync extensions to install and bookmarks across machines? How is this that hard for Mozilla?!

The sync-log page list: File:error-sync-1714085057059.txt 6 KB 4/25/2024 17:44:17 File:error-sync-1714088658041.txt 18 KB 4/25/2024 18:44:18 File:error-sync-1714189161327.txt 6 KB 4/26/2024 22:39:21 File:error-sync-1714498425099.txt 13 KB 4/30/2024 12:33:45 File:error-sync-1714588968223.txt 10 KB 5/1/2024 13:42:48 File:error-sync-1714589121080.txt 9 KB 5/1/2024 13:45:21 File:error-sync-1714600674960.txt 7 KB 5/1/2024 16:57:55 File:error-sync-1714604277834.txt 24 KB 5/1/2024 17:57:57 File:error-sync-1714838021899.txt 24 KB 5/4/2024 10:53:41 File:error-sync-1714839602488.txt 11 KB 5/4/2024 11:20:02 File:error-sync-1714839613709.txt 10 KB 5/4/2024 11:20:13 File:error-sync-1714844303035.txt 16 KB 5/4/2024 12:38:23 File:error-sync-1714844919123.txt 15 KB 5/4/2024 12:48:39 File:error-sync-1714846872373.txt 17 KB 5/4/2024 13:21:12 File:error-sync-1714846956569.txt 12 KB 5/4/2024 13:22:36 File:error-sync-1714941772713.txt 15 KB 5/5/2024 15:42:52 File:error-sync-1714941774043.txt 14 KB 5/5/2024 15:42:54 File:error-sync-1714941849730.txt 14 KB 5/5/2024 15:44:09 File:error-sync-1714942633097.txt 14 KB 5/5/2024 15:57:13 File:error-sync-1714942674714.txt 48 KB 5/5/2024 15:57:54

Day after day and attempt after attempt of failures for a basic function of the browser.

Here is the text of the latest log and showing constant connection errors- mind you NOTHING is breaking on my internet as I'm often streaming things and watching stuff while surfing, or others in the house are. Our connection, and Firefox getting online, are all working fine. I am at a loss. I don't understand how this is so terribly broken out of the box that you can't just sign in and let it talk to their servers. I know Google has billions behind Chrome, but this shouldn't be so 1990's bad by comparison to Chrome sync.

1714081299909 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714081300746 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945349 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Network link status changed to "down". Offline?: false 1714082945373 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714082945374 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1714085055761 Sync.SyncScheduler DEBUG Woke from sleep. 1714085056643 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link status changed to "up". Offline?: false 1714085056786 Sync.SyncScheduler DEBUG Network link looks up. Syncing. 1714085056899 Sync.SyncScheduler DEBUG Network link status changed to "changed". Offline?: false 1714085056902 Sync.Service DEBUG User-Agent: Firefox/125.0.2 (Windows NT 10.0; Win64; x64) FxSync/1.127.0.20240419144423.desktop 1714085056902 Sync.Service INFO Starting sync at 2024-04-25 17:44:16 in browser session V0xN5aUmAS9A 1714085056902 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1714085056904 Sync.Status INFO Resetting Status. 1714085056904 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1714085056904 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1714085056904 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1714085056905 Sync.SyncAuthManager INFO Getting sync key 1714085056905 FirefoxAccounts DEBUG getOAuthToken enter 1714085056905 FirefoxAccounts TRACE getCachedToken returning cached token 1714085056905 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1714085056905 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1714085056905 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1714085056905 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1714085056906 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1714085057025 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057025 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_UNKNOWN_HOST\" nsresult: \"0x804b001e (NS_ERROR_UNKNOWN_HOST)\" location: \"JS frame :: resource://services-common/rest.sys.mjs :: onStopRequest :: line 478\" data: no]"} 1714085057031 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398878 - NS_ERROR_UNKNOWN_HOST 1714085057031 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057031 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1714085057031 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1714085057031 Sync.SyncAuthManager ERROR Failed to fetch a token for authentication: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1714085057032 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1714085057055 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/209631697/info/collections failed: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.Status DEBUG Status.sync: success.sync => error.login.reason.network 1714085057056 Sync.Status DEBUG Status.service: error.login.failed => error.sync.failed 1714085057056 Sync.ErrorHandler ERROR Sync encountered an error: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available 1714085057056 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=reschedule) 1714085057057 Sync.Telemetry INFO Early submission of sync telemetry due to changed IDs/NodeType 1714085057059 Sync.Service DEBUG Exception calling anonymous function: [Exception... "The lookup of the hostname failed" nsresult: "0x804b001e (NS_ERROR_UNKNOWN_HOST)" location: "<unknown>" data: no] No traceback available

Asked by Zor 1 inyanga edlule

Answered by jonzn4SUSE 1 inyanga edlule

Audio not working on Firefox, works on every other Windows program

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for au… (funda kabanzi)

I have both speakers and a headset on my desktop. The system has worked fine for the past 1.5 years. Suddenly today, when I unplug by headset and select speakers for audio, it works for other apps, but not on Firefox browser. Can someone offer some possible reasons for that and, even better, as solution?

Asked by mantikor777 1 inyanga edlule

Last reply by jonzn4SUSE 1 inyanga edlule

Firefox won't show search results of connect to webpage in new tab

Hello, FIrefox is not loading new pages from the home page- it will load history I've saved or previous tabs, but opening a new tab and searching or typing in a website … (funda kabanzi)

Hello,

FIrefox is not loading new pages from the home page- it will load history I've saved or previous tabs, but opening a new tab and searching or typing in a website won't connect. Uninstalling and reinstalling briefly fixes the issue but as soon as my computer enters sleep mode the same thing happens. IS there a way to fix this? It's been happening for about a week now.

Asked by dccroz 1 inyanga edlule

Still can't access my bank

Asking again. Support won't help. Volunteers won't help. IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK???????????????????? PC, Windows 10, Firefox use… (funda kabanzi)

Asking again. Support won't help. Volunteers won't help.

IS THERE A SECURITY SETTING I NEED TO CHANGE TO ACCESS MY BANK????????????????????

PC, Windows 10, Firefox user/advocate/supporter since it was Netscape Navigator.

Anyone?

Asked by amyh2 1 inyanga edlule

Last reply by cor-el 1 inyanga edlule